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Owners of Honda Ridgeline models from 2017, 2018, 2019 and also Fit models from 2015, 2016, 2017, 2018, and 2019 using the infotainment system have reported an issue where, after connecting six devices via Bluetooth, the system does not allow any additional devices to be paired. The "add new device" choice is greyed out and their phone does not show when "connect an audio device" is selected. This limitation poses a challenge for users who want to connect new devices or replace existing ones. Additionally, the process of removing unwanted Bluetooth devices from the system is not straightforward, causing frustration among users.
In this video, I'll teach you how to get to the Bluetooth settings, where you can remove any unwanted phones. This frees up space, allowing you to easily connect and pair your own phone with the system.