Want to join our next Hospitality Talks webinar live? You can register here: bit.ly/2ShFFuY
What Will You Learn in This Webinar?
Many managers still use outdated methods of autocratic leadership, which can only damage quality, performance, and ultimately the customer experience.
Building Emotional Intelligence in individuals and across organisational leadership can transform a hospitality business and make it even more employee and customer-focused and more likely to succeed.
Andy Whitehead, Managing Director of AMPW Ltd, will provide an overview of the Emotional Intelligence model and the six leadership styles identified by Daniel Goleman, author of the best-seller book “Emotional Intelligence” (Bantam Books, 1995). The key points he will cover in the webinar include:
- The Emotional Quotient (EQ) model devised by Daniel Goleman
- How to recognise if your organisation has high or low levels of EQ
- The six leadership styles under EQ
- How to use the six EQ styles for greater leadership effectiveness
About AMPW Ltd
AMPW, founded in 2011 by Andy Whitehead, aims to develop and inspire leadership growth, at all levels, by providing the highest quality, experiential and relevant, learning solutions to leaders and organisations. The company focuses on leadership coaching, group facilitation and team building. Its founder and Managing Director, Andy Whitehead, is a qualified executive coach and Fellow of the Chartered Management Institute.