How a Bad Yelp Review Saved a Life | New Amsterdam

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How a Bad Yelp Review Saved a Life | New Amsterdam | MD TV

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2 жыл бұрын

Dr. Kapoor goes above and beyond to accommodate one of his sleep study patients after she leaves him a bad review on Yelp. However had it not been for the bad review, he would never have caught her deadly case of meningitis in time.
From New Amsterdam Season 1 Episode 20 'Preventable' - As things become more and more difficult for him, Max is forced to face his diagnosis. Meanwhile, Reynolds begins to comprehend what could have gone wrong in a recent surgery.
New Amsterdam (2018) After becoming the medical director of one of the United States's oldest public hospitals, Dr Max Godwin sets out to reform the institution's neglected and outdated facilities to treat the patients.
Watch all seasons of New Amsterdam: www.justwatch....
Welcome to MD TV! A channel dedicated to your favourite medical dramas! Featuring iconic moments from House M.D., Chicago Med and more. Follow the professional and personal lives of the hospital staff, as you go a journey right from the very first doctor's call to the E.R and beyond. MD TV is packed full of drama, intrigue, and plenty of medical emergencies!
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Пікірлер: 129

@shootingcomet082 Жыл бұрын

If you write a bad review of someone and they take the time to read it and go the extra mile to address your issues with your care, and you find an issue with that, you're the problem.

@tgbluewolf Жыл бұрын

Or in this case, you have a worse problem 😧

@Sarge92 Жыл бұрын

no she made a good observation they didnt do anything to resolve the issue she identified they went out there way and the extra mile to placate her no other changes where made to the hospital and other patients care to give them better lighting or better beds or better care only her and she rightfully saw that they was trying to buy her off case in point if you go to a resturaunt and are served raw chicken do you want to be given lots of special treatment or do you want them to resolve the issue so no other person gets raw chicken again

@shootingcomet082 Жыл бұрын

@@Sarge92 The hospital couldn't change any of these things on a large scale in the time she was there. This type of review process only has positive value if the reviewer gives them a reasonable amount of time to make changes. They did what they could in the short amount of time she was there. Also, there's no indication that other patients felt these things were an issue.

@GMC.Sonoma.4.3 Жыл бұрын

@@shootingcomet082 you don’t know that lol the rest of what ever tf you said as a counterback assault to the other person. The patients very well could’ve foreseen the problem itself, so it wouldn’t be what you said as being, not tile based meaning that the patients would be there most of the time to notice anything that’s never looked that when investigating a legal matter regarding someone’s health or life unless it is certain that’s a actual play factor in a case.

@galacticcactus5530 Жыл бұрын

This whole thread missed the entire point of this episode lol

@Spoopball 2 жыл бұрын

That's actually really sweet that the whole reason he was "obsessing" over the review, was for the patients experience of the hospital, as a teaching moment for himself, to continue to better himself.

@sleepingbeauty229 2 жыл бұрын

Wow complaining saved her life

@BrookeBeverlyMUA 2 жыл бұрын

We need to hide this video from Karen’s all across the world 😩

@allblazing1160 2 жыл бұрын

@@BrookeBeverlyMUA yes, so they can all die out slowly but not quietly, god why can't it be quietly.

@Heyhey_1792 2 жыл бұрын

When being a Karen saves your life, irony in its purest form :)

@lightningfurystrike13 2 жыл бұрын

the thing was she would have never complained to them openly. She used the anonymity of the internet and it saved her

@aznmochibunny 2 жыл бұрын

@@lightningfurystrike13 Not sure about anonymity. I'm pretty sure Yelp uses your actual name to make an acoount and make reviews. Either way, the doctor was able to figure out who made the review, so not really anonymous.

@jennahcollings1174 2 жыл бұрын

I had meningococcal meningitis with septicaemia and was in a coma for 5 weeks. The lumber puncture was enough to temporarily bring me out of my coma. That was 35 years ago!

@WhitWhitzMoody 2 жыл бұрын

I’m about to have a spinal tap to check for spinal meningitis. How bad the the kumbar puncture hurt?

@jennahcollings1174 2 жыл бұрын

@@WhitWhitzMoody you will remember it for the rest of your life! They do spray it with numbing agent. They do it a lot and it will save your life with an accurate diagnosis!

@jennahcollings1174 2 жыл бұрын

This is also a vital test to save your life!

@aznzensation 2 жыл бұрын

@@WhitWhitzMoody how are you doing now?

@Kendergurl 2 жыл бұрын

I had meningitis as a 2week old. 21 taps at one time. My mom says I was white as a sheet after. I don’t remember it at all but Im very needle-phobic.

@vian-ij4sv 2 жыл бұрын

Girlfriend was way too calm for that procedure. I had that done 15 years ago. I still cry about it, that was the worst pain I have EVER experienced. And that's saying something; I've given birth twice (with Epidural) and had an emergency C-section.

@AndrewBarsky 2 жыл бұрын

I’m surprised that they haven’t found a way to put them under for this sort of thing. I know that it’s probably much more complicated and I’m probably an idiot. But there’s gotta be a work around.

@teachmehowtostewie 2 жыл бұрын

Yes! It hurt so bad! You have to be very still but I cried.

@vian-ij4sv 2 жыл бұрын

@𝚂𝚝𝚎𝚕𝚕𝚊𝚙𝚕𝚊𝚢𝚣 It usually called a Spinal Tap or a Lumbar Puncture.

@ilive4anime. 2 жыл бұрын

Some of us just have a higher pain tolerance than most. By one way or another, she (the character) does too.

@shinigamikitty 2 жыл бұрын

Back in middle school, I had a migraine so bad I went blind for about 3 weeks. They had to do a spinal tap to rule out things and it wasn't terrible....the 2nd time. The first doctor that tried hit my sciatic nerve and I lost feeling in my leg and it hurt. The 2nd guy went in, no trouble. It's all in how the doctor does the procedure. For example, a lot of people that get steroid injections in their spine say it hurts like hell, but I do just fine...sure now the pressure my pain management doctor has to use can hurt, but it isn't unbearable. Just depends on each person's pain tolerance.

@jonathanfenton2601 2 жыл бұрын

If it wasn't for those reviews, Kapoor and Sharpe would have never caught that diagnosis.

@qt1558 Жыл бұрын

We all know in real life if you write a negative yelp review, they don’t do anything to fix the issue let alone diagnose you with some thing that will save your life. You can tell them all day all the symptoms you’re having and then they make you think it’s all in your head. This is the type of doctors we need in real life.

@o.m9514 4 ай бұрын

OMG, they do!!!

@grungekitty77 Жыл бұрын

This is why Doctors should ask you to speak up about discomfort. Nobody ever knows what symptom a patient is writing off as "normal" or "Not worth mentioning"

@joshupperman9204 Жыл бұрын

One of my favorite pass times working in a ER is the Google reviews and I quote “mom died” 3 stars.

@ayakotami3318 Жыл бұрын

His reaction at 4:11. That had me laughing despite the seriousness. Especially the "Oh, dear". And Meningitis? Not fun indeed.

@TwoStepILY 2 жыл бұрын

I mean I had a lumbar puncture for meningitis and I was fine pain wise..also calm like that. not bad acting just some of us have high pain tolerances, also when you have meningitis you can’t feel it. That’s how much pain your already in…

@aleenaprasannan2146 2 жыл бұрын

I came to know that they don't describe it as 'pain tolerance' but as 'pain insensitivity'. Rightfully so, because it's not really something positive

@hardwirecars 2 жыл бұрын

@@aleenaprasannan2146 when you live everyday in pain yes that would be something positive.

@anime_queen2123 Жыл бұрын

Can relate had a lumbar puncture twice it felt more like pressure than pain. But I understand if it’s painful for other people everyone’s pain threshold is different

@premiumheadpats4150 Жыл бұрын

@@aleenaprasannan2146 That sounds more accurate.

@RebekahParkhurst 2 жыл бұрын

That is not Martha who is finally a doctor after her travels with the doctor

@GeoStreber 2 жыл бұрын

You know, the should get the yelper special from South Park.

@annettereynolds7457 Жыл бұрын

Lumbar puncture, along with a bone marrow biopsy, are two of the most painful procedures I've undergone.

@beckynguyen2724 Жыл бұрын

Ironically, complaining helped her, but in a more petty world, those who complained so much, I’d wish for them to get stuck with a long bill because they could never be satisfied and wouldn’t be able to get out of paying or be able to sue because they were the ones complaining

@LordGoose-zr6jj 2 жыл бұрын

wait is that Freema Ageyman, she really does do a lot of things with Doctors

@miriam127 2 жыл бұрын

When I first saw her on this show I thought to myself:"wow Marta is finally a doctor! "

@ninabriesch4184 2 жыл бұрын

@@miriam127 Well, as long rain is not raising from the ground to the sky and Rhinos in Tec gear invaiding the Hospital, i am happy for her.

@shainazion4073 2 жыл бұрын

I had a spinal tap, spent 9 days in the hospital as the hole in my spinal column didn't close. They wouldn't do a blood patch, so I suffered for over a week, without being able to lift my head off the flat mattress.

@shanacharlie9940 Жыл бұрын

I’ve had 19 blood patches for a spontaneous CSF leak… I feel you.

@ServiceDogRosie 2 жыл бұрын

I wish my old hospitalist dr. Kapoor in Orlando was like this

@hardwirecars 2 жыл бұрын

hospitalist... yep first time hearing that kinda like it may steal it to mess with my doc thats an old er doc.

@britney901 Жыл бұрын

I'm so confused. In that last scene, they were using a CT scan to view where the needle was, but they only had a C-arm that wasn't even over the head..........

@76tennboy 2 жыл бұрын

Wait I thought she was only a med student before she met the doctor??? And then after she met the doctor she became a vigilante guy with Mickey when did she have time for this?

@dashigriffins5310 Жыл бұрын

Doctor who reference, I love it

@peterlee6621 2 жыл бұрын

Music 2:13 - Mozart: Concerto for Flute and Harp K.299 1st mvt

@tiffanymonique7098 Жыл бұрын

And because what he said at the end those are the kind of doctors I look for I don't care what other people opinion of you are because they are personal I want to know how you are as a doctor I don't care about your personal life I don't want to know about your children I don't want to tell you more than you need to know about me so I love this this was a wonderful ending for me

@kathreensmith1421 Жыл бұрын

I had meningitis I couldn't handle the pain of the needle going in so they had to call in an anesthesiologist to come in and do it I still remember the pain and I still have it every once in awhile

@tieflingcorpse9817 Жыл бұрын

wait he started med school forty three years ago???? jeez how old is this man!?

@mattyule5312 Жыл бұрын

He made the decision to be a doctor 43 years ago. I have to imagine that it took many years before achieving that

@tieflingcorpse9817 Жыл бұрын

@@mattyule5312 but then how old was he went he decided?

@lentilneeds 2 жыл бұрын

I’ve had an LP but honestly I didn’t feel it but I did feel really dizzy afterwards

@dominikdobrotic8298 2 жыл бұрын

0:26 She actually said Dr. who

@ChezMymy Жыл бұрын

Yes!! She played in Dr Who !

@hmu958 Жыл бұрын

Yeo. Makes sense catching meningitis in a hospital

@brandonbarclay6218 Жыл бұрын

0:01 and there she is Martha Jones voice of the Nightingale

@cryptidsquidd Жыл бұрын

The one Dr with the lamp looks so familiar

@wonderlove447 2 жыл бұрын

This actress is really good at acting annoying asf

@jasmine9581 Жыл бұрын

6:10 ...well my anxiety's back 6:23 I can hardly remember the ventricles so I'd bow out

@lalrinzualizuali5448 2 жыл бұрын

Anupam Kher👍👍

@nancyomalley6286 2 жыл бұрын

He was the dad from "Bride & Prejudice"

@lalrinzualizuali5448 2 жыл бұрын

@@nancyomalley6286 👍👍

@jeanhunter2163 Ай бұрын

Chicago medical and order okay ❤ I love you too

@Mallumumbaikar 2 жыл бұрын

Anupam Kher 😊

@brittanyhall888 Жыл бұрын

I love vjaysaccent reminds me of raj

@dabeav123 2 жыл бұрын

Doctor ; I'm going to take spinal fluid from you. it's one of the most painful procedures you could ever imagine.... Are you feeling any pain? Patient: nope 😃 .... How do they make this so unrealistic it's not even funny

@caraelliott9909 Жыл бұрын

She could be in so much pain her brain can't process it, hence the passing out, or she can't feel pain.

@MichaelGrantPhD Жыл бұрын

She did pass out immediately afterwards.

@moonlightemily8110 Жыл бұрын

Actually for some people it's not painful but if it was she passed out from it

@CM-sq2cu Жыл бұрын

man... every time they say that doctor's name I cringe! IT'S SPELLED VIJAY NOT VEEEEEJAY!

@Becca78-n5m 2 жыл бұрын

Yeah right only in shows not in real life

@BlueKermit27 2 жыл бұрын

This is ridiculous medical practice.

@nathaniel0914 2 жыл бұрын

its a show its not that deep

@KaySan666 2 жыл бұрын

its a TV show, not a Hospital documentary. If you want to watch a documentary go watch the BBC documentary Hospital

@specialguest934 Жыл бұрын

Hampter

@scootermom1791 7 ай бұрын

How could she have meningitis without a high fever; headache; backache; etc.? I've never heard of someone who seems perfectly fine being diagnosed with menengitis just because of a sensitivity to fabric and a little rash on a leg. I know this is a fictional show, but usually, on reality medical shows, people with meningitis are EXTREMELY sick! So I have to question why they'd create this kind of situation despite it being a fictional show. And surgery for meningitis? Is that a thing? And by a sleep doctor?! If they're relieving pressure from the brain, that makes sense. But, if she was in septic shock, wouldn't they need to treat that first? And how does someone go into septic shock from a simple spinal tap? I haven't watched the full episode (or this show), but it seems like Hollywood is way off base in this clip. For all its faults, in other medical dramas, Hollywood at least tries to include a little realism in shows like this. But it sure doesn't seem that way this time!

@adrianaron9639 2 жыл бұрын

anupam kher?! WTF!!!!

@misanthrope6236 2 жыл бұрын

Yes he was in the series for like 2-3 seasons

@adrianaron9639 2 жыл бұрын

Neat.

@danielengelmann3791 2 жыл бұрын

This is so fake…lmfao

@landang7906 Жыл бұрын

what a horrible hair do for a doctor though. What hospital would allow female doctors to wear their hair like that? Looks as if it hasn't been washed for a week.

@TimberlakeTigerGirl Жыл бұрын

It's a hairdo common in the African American community. If well managed they are very clean. Would you say the same about a Chinese doctor wearing their hair in a traditional style?

@ElizabethCherryBlossom Жыл бұрын

That is the doctors culture. Let's say you had hair like that and someone said that about your hair which is part of your culture. How would you react?

@landang7906 Жыл бұрын

@@ElizabethCherryBlossom I'd imagine that they should wear their hair neatly in a hospital environment though. I see that in american restaurant /food shop chains in our country they do wear caps for hygiene sake, so found it strange for such hardo in a hospital, that'all.