If your business experiences high call volumes, such as a contact center, then call routing is a must-have phone system feature.
Call routing allows you to direct inbound calls to any person or team in real-time. An administrator can set up these routes through their business phone system. You can do this within minutes using Nextiva.
Not all call routing setups are the same. In fact, there are 5 types of call routes an administrator can set up, this includes:
• Round-robin
• Regular
• Uniform
• Simultaneous
• Weighted
In this video, Tom from Nextiva will briefly discuss how call routing works and how each type of call route differs from one another.
Read more about the 5 types of call routes to see which one is right for your business:
→ www.nextiva.com/blog/what-is-...
Plan on call routing with Nextiva? Here’s how to set it up:
→ www.nextiva.com/features/voip...
Our business phone plans are cost-effective and grow with you:
www.nextiva.com/nextiva-prici...
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