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How do I contact the UK Passport processing
centre?
If you want to contact Her Majesty’s Passport Office (HMPO) in Durham, how you contact them
depends upon whether or not you’ve submitted a passport application already. (Please note,
these instructions are for those who do not live in the UK.)
If you need help with your passport application:
If you need help with completing your passport application, you can contact the HMPO through
the following ways:
● Mail
● Phone
● Online form
● Online chat
Contact the HMPO by Mail
If, for some reason, you want to ask for help with your passport application by mail, you can
send a letter with your questions to them at