I'm sorry to hear that you had such a bad experience with DoorDash. I can understand how frustrating it is to receive a cold steak from a high-end restaurant after waiting for over an hour and having to deal with two different drivers. You deserve to get a full refund for your order, not just $17.
Based on my web search, here are some steps you can take to get a full refund from DoorDash:
- First, you need to contact DoorDash customer service by calling *855-973-1040* or using the *Help* button in the app or on the website¹²³⁴. You should do this as soon as possible, preferably within 48 hours of your order¹.
- Second, you need to explain your situation clearly and politely to the customer service agent. You should mention the following details:
- The name of the restaurant (Ruth's Chris Steakhouse) and the date and time of your order
- The items you ordered and the total amount you paid ($54)
- The issues you faced with the delivery, such as the long wait time, the two drivers, and the cold steak
- The hotel you were staying at in New Orleans and the lack of a microwave or any way to reheat your food
- The first agent who denied your request for a full refund and only offered $17
- Third, you need to request a full refund to your original payment method or an account credit for a future order. You should also ask for an apology and a compensation for your inconvenience. You can mention that you are a loyal customer of DoorDash and that you expect better service from them.
- Fourth, if the customer service agent agrees to issue a full refund, you should thank them and confirm the details of the refund. You should also ask for a confirmation email or text message with the refund information.
- Fifth, if the customer service agent refuses to issue a full refund or offers a partial refund that is not satisfactory, you should escalate your complaint to a supervisor or manager. You should also mention that you are considering taking legal action or reporting them to the Better Business Bureau or other consumer protection agencies¹.
- Sixth, if none of the above steps work, you can try using a third-party service like DoNotPay¹ or Circuit³ to help you get your money back from DoorDash. These services can automate the process of filing a refund request and contacting DoorDash on your behalf. They can also help you with other issues like canceling your DashPass subscription or disputing a charge on your credit card.
I hope this information helps you get a full refund from DoorDash. I also hope that you can enjoy a hot and delicious steak soon. 😊
If you want to share your experience with other people, you can create a KZfaq video description using something like this:
**Title**: How I Got a Full Refund from DoorDash After Receiving a Cold Steak from Ruth's Chris Steakhouse
**Description**: In this video, I'm going to tell you how I got a full refund from DoorDash after receiving a cold steak from Ruth's Chris Steakhouse. I ordered a steak from DoorDash while staying at a hotel in New Orleans, but it took over an hour and two drivers to deliver it. When I finally got my steak, it was completely cold and I had no way to reheat it. I contacted DoorDash customer service, but they only offered me $17 for the $54 order. I was not happy with that, so I followed some steps to get my money back. Watch this video to find out what I did and how you can do it too if you ever face a similar situation with DoorDash.
Source: Conversation with Bing, 6/29/2023
(1) How to Ask For a DoorDash Refund & Get It [98% Success] - DoNotPay. donotpay.com/learn/doordash-r....
(2) How to Cancel a DoorDash and Get Your Refund - Business Insider. www.businessinsider.com/guide....
(3) Everything You Need to Know About the DoorDash Refund Policy - Circuit. getcircuit.com/package-tracke....
(4) How to Get a Refund on DoorDash (And Cancel an Order). www.shopfood.com/online-shopp....
(5) What is the Doordash Refund Policy? » [2023 Guide]. www.returnpolicyguide.com/doo....