Working with Fasle, my former boss at Conrad Centennial Singapore during 2012-2013, was an enlightening experience. As a part-time bellman, I absorbed valuable lessons not only from him but also from the entire team. Fasle's presence and leadership style were inspiring, and I gained insights into customer service that continue to shape my professional approach today. Although I pursued different interests in other industries afterward, the skills I honed at Conrad, particularly in customer interaction, have proven invaluable in my current role where I engage with travelers from diverse backgrounds worldwide.
@thomasthetrainful6 ай бұрын
We can see from Fasle's expression that he is so geniue in making his guests happy. Such a kind hearted gem.
@afikblazereckless6 ай бұрын
My former boss. The best!
@thanthaboy6 ай бұрын
we shall never deny a guest even the most ridiculous request
@P53eud0nym056 ай бұрын
Actually, we will do anything humanly & legally possible for guests.
@MattFand5 ай бұрын
mr krabs 😭
@TheThan-sx8ve5 ай бұрын
We have similar names
@jessicaregina19563 ай бұрын
Hiw about if i want all the stay to be comped
@p41406 ай бұрын
haha love the wes anderson concept also, how many balloons did Wendy pop lol
@wendymaryzeline98906 ай бұрын
its the balloons i swearrrrr…. 😔
@jaspalah3 ай бұрын
i spent my entire 20s in the hotel industry after ORDing. I was front office staff for 4/5 star hotels and this video made me miss my hotelier days. but the shift work is impossible for a family man, I really respect everyone in this line of work and especially those who are supporting their families with this career.
@dzangdzang6 ай бұрын
The Wes Anderson vibes is definitely vibing here ❤️🔥
@Waterbirdy6 ай бұрын
love the camerawork in this!!!
@marketgarden89106 ай бұрын
Been in hospitality for years now, hoping to leave soon Really though life, The worse part is tbe salary But work wise unlike most office jobs i know, we really work
@dinozainal89035 ай бұрын
Well done.. even though we are capable of doing anything possible..but we Golden Keys love to keep it as at humanly possible. Bravo Mr Fasle for an inspiring video..
@StarrySunnie6 ай бұрын
Thank you very much, Ms. Wendy 🙏🏽🙇🏻♀️❤️❤️❤️ Amazing Team
@stagnantmilk6 ай бұрын
okay production value slay
@wenxuanify6 ай бұрын
I thought Dior Saddle bag is saddle-shaped? 😂
@prabu36646 ай бұрын
You're right 🤣
@quirkyhill6 ай бұрын
yeah it's not a saddle bag
@alisonjean28526 ай бұрын
OMG THE WES ANDERSON THE GRAND BUDAPEST REFERENCE!
@user-zq2yd7ns8h6 ай бұрын
Just because it's Dior doesn't mean it's a saddle. That's a caro.
@9cowbell96 ай бұрын
Wow very informative
@P53eud0nym056 ай бұрын
Wendy confirm cannot be balloon artist 😂
@mymazud12225 ай бұрын
Fantastic Always proud to be part of LCD
@ashleyjayde23056 ай бұрын
that was NOT a dior saddle bag lmao
@user-nh1sb3wk3y4 ай бұрын
production game UNMATCHED!!!
@seanchiu3866 ай бұрын
so well produced!
@MrAlvinSinfulSong6 ай бұрын
That is not a Saddle Bag 😅😂
@LilM0ney6 ай бұрын
thats a dior caro lol
@roii41246 ай бұрын
the silly thing in grand budapest hotel was real :o
@charlenethepiggy48136 ай бұрын
Can you try to profile hawkers? Do a few different hawkers if possible? :0
@waterbottle_90876 ай бұрын
Best Wendyson
@jeremyemilio93785 ай бұрын
Reminds me of Charon of john Wick series
@ChirpyChat6 ай бұрын
Though it clearly was a mockup, the concierge should tactfully ask if there are medical or safety reasons for guest asking concierge to keep an eye on spouse rather than start by explaining policies. Unimpressed
@retirelee63816 ай бұрын
Ikr that was so poorly handled omg
@dianaahakim2001Ай бұрын
Ok but why couldn’t they do it themselves if that was the reason? Or tell them if that were the case? They’re not mind readers. And also, people can lie. They’re just trying to avoid being sued if they violate someone’s privacy.
@3forte10 күн бұрын
No, absolutely not. The concierge's response was perfect. You may not know, but there are plenty of jealous ex-husbands/wives out there that would follow people and violate their privacy. They would not hesitate to break into a hotel or manipulate hotel employees. Asking the individual for reasons invites them to think that he is open to the possibility for spying, and that is absolutely not part of his job. Shut them down hard, right in the beginning. Spying for a suspicious individual is a good way to get fired with no defense. The only thing he really should have done was call hotel security to watch out for the guy.
@Rixynator6 ай бұрын
all the salty comments by those who can only afford hotel 81
@EmoMcBuNNy6 ай бұрын
Maid agency next! Pls ☺️
@KosongIce6 ай бұрын
Zero finesse at all. He basically just echoes and repeats what the host suggests. If you want a good concierge team, Four Seasons is the place.😊