How can anyone dislike FREE fucking knowledge like this, WTF is wrong with people of today???

There're three kinds of people in this world. People who make mistakes and keep making them, people who learn from their mistakes, and people who learn from others mistakes. Thanks for giving power to the viewer. Now let's see if they use it.

I used to work in a restaurant with a great chef, he always said..."Standards, Standards and Standards, always make sure every customer gets the same standard of service"...exactly like what the Starbucks CEO has done here in large scale. Great teaching Tom, Keep these Case studies coming.

Wow... Tom Ellsworth is brilliant. People commenting that they only came here for Patrick should know that this guy is extremely valuable and offers advice from decades of experience. Thanks for bringing this guy in VALUETAINMENT!

When you´re growing it's all about replication (product, experience), if you make it right you'll have momentum and the result: Money - Thanks Tom.

I am a HUGE Gary Vaynerchuck fan....But gosh this content is so good. As the owner of a growing business. I have absolutely binged on this info. It helped me so. I am currently working on how to systemize my process for my employees, but yet keep grade A customer service.

I am Denny, an entrepreneur from Cambodia. I own cosmetic company and jewelry line. I watch your videos everyday and they really teach me a lot. You are my mentor. Thank you, and I appreciate that a lot. Please keep it up with your good work.

I like this kind of content. Valuetainment is a product of their own beliefs - testing, experimenting and optimizing for what works. As an entrepreneur myself, these case studies definitely give us another set of lens to see through. Thanks Pat and Tom!

PAT, I really like the way you have integrated Tom Ellsworth into Valuetainment Educational Platform. Thank you Mr. Ellsworth, for sharing your wisdom. After watching this episode, I started to reflect on my own responsibility as a CEO of The Basket Is Full, Inc., a food processing plant in Lincoln, NE. After viewing this Friday lesson seven consecutive times back to back, I just sat at my desk and meditated on these four areas that affect our company: Our companies Functioning speed, processing speed and timing speed and expansion speed. Like yourself, I like to study great people and content. “I am application specialist who does not have dreams, just choices I haven’t made yet.” Jonathan Primo Fuego Galicia President and CEO The Basket Is Full, Inc. Home of the Pur Java™ Brand

Thank you Tom Ellsworth, Patrick Bet-David & #ValuetainmentTeam for always delivering 100 percent, top notch advice.

Thank You. I don't know how I got to this channel, but a couple days of watching these videos I got pumped. I got ideas. I got the knowledge. Now I'm ready to roll! Keep it up!

Totally dig the new Friday segment. Interesting to hear the methodology that Starbuck's CEO used for success. A lot of useful information given in this short video. Thank you Valutainment and Tom E. for taking the time to put this together.

Very interesting message. Keep it basic. Replication of great service.👍

Duplicate Differentiate Dominate

Replication is the key to a big business. Be sure to keep to your roots. Sometimes you need to take a step back to take a step forward.

This is like the summary of Starbucks CEO second book I have listened to the audio more than 4 times . Its a success story

Good case. Hardest part is to manage a culture while scaling fast. In the end do customers only get back from a positive experience that leaves people better behind than that they found them. It is a rule all hospitality knows best.

I'm so glade you're doing case studies here. I'm getting ready for work so I won't be able to each watch this right today. You have become my daily routine as I would watch or rewatch some of your videos just whenever I have free time

Replication is everything. Replication builds momentum. Pay attention to the basics. (replicate = to make or do something again in exactly the same way.)

When I become a professor, the assignment would be, watch the valutainment's case study of so and so company. You people are best, Please teach us more and more in your upcoming videos.

Tom crushed it! If I'm not mistaken, Howard Schultz went to all of the locations one by one. go figure. It shows us that if you want to dominate the market, you have to be willing to do what the competition isn't willing to do. Keep these case studies coming!

As a Colombian person, I don't drink Starbucks coffee, I prefer Juan Valdes (to support the national industry and all these things) , but I feel that they do a terrific job in many things, I just visited ones a Starbucks place and is beautiful, and that experience is so great to a customer that any business must reply. Thanks for the video!

I appreciate this video. The CEO had a sense of urgency to rebirth the customer experience. That brave decision to close all Starbucks for training was a great move. That showed how important a CEO can be for a company.

Man I loveeee Valuetainment! It is so amazing. The details are so well made and so thoroughly put together. Thanks Pat and his Team.

Love the content, I didn't think that valuetainment could get any better, but you guys do it everyday. Than you very much

Worked at Starbucks from 2005-2010. Totally remember when they ditched all the fluff (CDs, extra merchandise) and went back to basics. I remember many baristas struggled with the new training and the hot bar line. He closed tons of locations, and did many upgrades. The gold card made a huge difference too!

This is spot on. Repetition is so key both at the individual level and the company level.

Indeed the best channel for entrepreneurship. You and your team is not just better than the rest of the channels but it's also giving competition to Entrepreneurship Universities and Colleges. You being experienced and Into-the-Industry makes you so much better when it comes to imparting knowledge, maybe someday you can open up your own university where only the entrepreneurs can come and share good information. I've been following your content from quite a long time now... Keep up the Good Work Sir. Special Thanks for sharing this :)

The way VALUETAINMENT is progressing, soon there will be 1 million subs. Great work Tom, especially by Patrick-bet-david selecting such contents which is valuable for all businessmen community throughout all over the globe.

About closing the stores for taining, the message that was sent and the publicity it got was at least as important as the actual training

Valuetainment is THE real deal.

Love ur shirt Tom more Biz doc please

Wow. Bang on target! Only question In my mind is - How can videos like this be free of cost? God bless KZfaq (Can't deny it's getting full of irrelevant ads).

I like this guy.

Tom Awesome you are and things you Share to help People like Me

Fantastic idea for a video! Please keep doing these Pat, learning how companies started can really help put where I am in business in perspective and can help me make the right decisions to move forward

Absolutely LOVE the new Case Studies you have ever since you have recruited Tom!

I learned from this video more than my classes for my MBA this semester ,Thank you Tom cant wait for your next videos

Keep them coming this is real world help

Found this important channel today 🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉This is valuable 🏆

Thanks Valuetainment.

Starbucks when you're buying for 4 of your co workers and yourself, "I'd like a cheese danish warmed up, a venti Iced Green Tea Latte with classic syrup, a venti Double Shot on Ice latte with 2% milk, a grande Iced Coffee Frappucino with light ice, a venti Vanilla Sweet Cream Cold Brew with a lot of ice, and a Venti ...ah, ahhhh shit I forgot just get me a water."

Been looking for this for over a year. Finally !

Well done Tom!!!!! Loved it. 🥰

Great addition to the team of Valuetainment. Lots of value. Keep the good work guys.

Hey VALUETAINMENT!! Patrick-Bet David, is this video a part of the BIG stuff you have been working on....NICE!!

I am really happy to be subscribed to this channel! Keep doing your great content!

This was great, thank you Tom! Also, thanks Pat for bringing The Biz Doc into the channel!

Great video! After the "life of an entrepreneur in 90 seconds" video, I think this is your best of all time!

I love this, learn so much through Valuetainment and other education providers. Thank you!

this guy is good

I'm 4th year student and you got it right here my subscription. Thank you

Please keep this series going, loved it!!!!

i love it. this was a right on time message because in the next few months i am going to open up a coffee shop so this helped tremendously. I appreciate the time you taken out of your day to help patrick out. That was explained so simple even a child could understand these principles

Love this new form of content guys, it was just what this channel was missing. But I do find some of the advice/content is really geared towards B2C businesses only. And that's probably because the majority of start-ups are B2C orientated, but I find a lot of things don't apply to B2B or B2B2C businesses, like mine. In businesses like manufacturing and/or distribution, the eventual success of your product sales relies on the loyalty and feedback of the end-user. However, in most cases you are selling through a diverse supply - chain and aren't getting that 1 v 1 interaction with your crucial end-user, which makes controlling or ensuring a positive customer experience with your product, quite challenging. Could be an interesting segment to shed some light on. Just some food for thought :) Keep up the great work guys!

Great content! I am better after watching this.

finally watched all case studie videos

Thank you Tom ..it was worth watching this.

Thank you Tom for expanding the advice on Valuetainment

I love this series of CASE STUDY

I freakin love Tom's case studies. Golden nuggets in each!

I also have learn how to do case studies better from you my friend. You are an awesome man to do the best of Case Studies. Love it! All your contents very clear.

And this was absolutely amazing Replicate and duplicate... I'm a structural land surveyor mainly road structures bridges. I've been having difficulty hiring someone to take on bridges because of trust issues, that they won't pay attention to detail as I would want them to. Now I've got the answer thanks. Replicate and duplicate.

the world needs more of your content :)

Very insightful, seeing the basics of Starbucks written in its raw form really lets you easily compare it to your own experiences. Thanks for the video

Great video Mr E. Always appreciate Valuetainment content and look forward to many more. 👍

Thanks for the case studies! They're full of great info and real life examples. Keep up the great work!

Loving the new series! Great job Tom and the whole team!

Oh man I slept on the Biz Doc

Wish he would of explained his back ground and to why we should listen to 'this guy'....he built a Billion dollar business, enough said.

I was really anticipating the case study Friday... I was intrigued by the case study Pat did on twitter...

this episodes are a great idea.

This case study is great, thanks Tom

You are a fantastic speaker

You need to do a case study of Activision and Call of Duty. A very good example of who you shouldn't become

Thanks for the awesome video to start the day!

Thank you for taking the time educate us.

Best Channel on Entrepreneurship. Subscribed. Shot out from Mozambique

Thanks Tom!

that was so simple and meaningful

Really liked the concept of case studies... Biz Doc

hey Patrick, can you talk about finding the right co-founders, the equity you should give to them, etc. thanks!

You absolutely did leave me better than you found me. Loved the video, great content.

you left me better than you found me Tom. goo job!

Great information, thanks Tom!

Great talk/discussion! Thank you for providing so much value!

Its necessarily about what you know , A lot of it is who ya know!

Great observation and advice..

As expected awesome content and as Pat said the way of teaching is phenomenal. Love it!!!

Great stuff. Sorry to say it, but this is way better than what Mario did, hehe. Pat, you've got competition here with Tom. He really knows his stuff and gets into actual technicalities. I love it. And he did great for his first video. Better than your first videos, haha. - that's his boost of confidence right here :) Is Tom reading these comments ? I hope he is. Keep the videos coming. I like that you've expanded this to more people, which makes it a platform, rather than a one man band show, but you need to bring in just quality people like Tom. Mario will do great as well, don't worry, he just needs to step up his game a bit. Good luck guys!

this was great, thanks!

Keep making those informative videos, i learned a lot. Good job👍🏼😄

Tom, you are amazing presenting this case study. Please, do more.

Starbucks: Charging you 3600% more than what it costs to make your cup of coffee

Great video and great lesson

Hey Tom Nice work with concept of replication. We actually in manufacturing lot of times fall in trap of inefficiency. We reverse our processes back to square one, and achieve desired results. We really replicate processes everyday and bring consistency in our results to replicate the quality of same product we manufacture. Thanks & Regards

I love the new show!

Whoa, great new series. I like where you are taking this, please keep it up.

very interesting , do some more of these :)