If you'd rather run out of the department than answer the ringing, fear not! Tech Tips has actionable steps that will make answering the department phone easier and cause less anxiety. We'll discuss how to answer the phone using closed- loop communication. With this style of communication under your bouffant, every professional will ask for you when they call you Central Sterile department!
You now I'm good for a free PDF! You can download a visual of closed- loop communication and clarification questions by visiting www.preatreatcss.com/phone. Enter your name and email, then click the link that pops up and they are yours!
This month's Tech Tips is sponsored by Rick Shultz and does he have some discount promo codes for us. CSSNerds can view them in the video or get promos like these before anyone else by signing up for the PRETREAT CSS newspaper. Sign up at www.pretreatcss.com .
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