We're glad to hear that the Litter-Robot has been so helpful with your cats! Enjoy!

I live in a small apt too. Did you dry yours with a towel after cleaning or air dry? Wondering how long it took to dry inside your apt?

my cats are afraid of anything that nakes a noise..or so..

We're so happy to hear this, thank you! 😸

@@victoriafox5409 Oh noooo-not when it's time to do the box itself! It's a freakin chore! Takes over an hour!!! They only claim cleaning the LITTER is "no more". But the globe, heh heh, you may cry as I did! Sent back. (See my comments above).

@@thicknjustrite it can get mad gross. But it's not that hard to take it apart, hose out the globe, let it dry outside, and a wet vac with some wipes for the rest. 🤷🏼‍♂️ It is a $500 machine. I'm personally on my third in 14 yrs...but I literally never cleaned the old ones, Litter-Robot replaced parts for free when they inevitably failed due to my own lazyness/stupidity, and have since given me mad discounts on my replacement units (not to mention the AMAZINGNESS of having an app that alerts you when the only horrid part of the Litter-Robot needs to be addressed....the full drawer - and I am lucky enough to have cleaners that handle that for me like 70% of the time 🥳👏). Don't mean to be rude at all, please know that! It's all relative. But personally I kind of feel like we/I should just be ecstatic and appreciative that we can even afford these - ridiculous(ly)/awesome, though grossly expensive - products in the first place...🤔😳🙀...right? Jus' sayin'. I get being frustrated at the same time considering the cost. 🤷🏼‍♂️🤮😑🙄 But wow, look what we both just spent all this time of our short lives on: a 🤬 box. 🙄🤗🤷🏼‍♂️😜

@@QueBeraBera Everything you said is fine. I respect other peoples opinions & their own creativity, & when they want to go "there" & be rude/troll, I simply don't reply & mute/block them. I have no time for them. Your analysis & opinion of this "system" is all good my friend. However, I wish I could show you my home-built system, as described below. It has the potential, with the right materials & equipment etc. to be so much better & less expensive than this system. My 2 "Children" died 2 weeks apart, 2 years ago. I still feel my boy jumping on my bed & snuggling up tightly next to me at bedtime. My girl was more to herself. I haven't gotten any more pets, & never will, b/c he was literally (sorry, but that word is appropriate here-100%) my Son. I don't have any "Human" kids, but feel as if I did in him, & I accept & am thankful for the 20 years I had the both of them. Keep it clean brother ; )

@@thicknjustrite I'm SO SO sorry to hear this!! My three (a rescue grey tabby 14 yr old man with 9 extra toes he's polydactyl front and back, my 5 yr old Siamese girl (I got her about a year after my old man's sister had to be put to sleep :(), and my 5 yr old Goldendoodle) are the only children I will ever have or want either. So sorry for your losses! I know how hard it is to lose them. Mad love and respect. I hope someday you are able to get passed the grief and bring more fur babies into your life. They are the greatest thing in life in my opinion. Take care.

@@QueBeraBera OMG man, mine were both Grey Tabby's! And I too never wanted any other children! We have a connection my friend. Thank you so much for your very kind words/thoughts. Long lives our Kitties, & yours sure are very very special. You're a good man. THANK YOU, my friend.

Assembled in the US. Parts are made off-shore.

We're so happy to hear this!! 😸 Thank you!

That is great to hear, and thank you for your suggestions. We appreciate it! The yellow light would indicate it's in 8-hour sleep mode. This video will show you how to turn it off/on: kzfaq.info/get/bejne/m92japl1x9HefGg.html

LOL... it CAN'T go in both directions. The other direction dumps ALL the litter into the botton. Every couple of days, open the draw and rock the poop level. Takes 10 seconds.

Christy T me, too!

Me three!! ;)

Me four!

That's genius

so you can get the inside of the globe wet with a hose or pressure washer

@@juliataydus6523 Yes.

Why is it in the middle of your living room? Lol

​@@jimmies327 Because you're supposed to put your litter box in an accessible area of your home...?

@Peter Biddiscombe Be nice🙂

@@verncockayne3684 that is nice

Great advice!

Some of us live in apts and don't have that privilege

We suggest deep cleaning at least twice per year (though more often is better!) More often than not, the type/brand of litter makes the biggest difference for odor control. We tend to find the best results from a high-quality clay clumping litter such as Litterbox.com.

Strong odor is from a cheap diet with the cats and/or they need probiotics in their food and purified water in stainless or glass bowls. Our girls are on a raw diet with Taurine and pro-biotics. Very little waste, hard poops. We only change the bag every 7 days.

Once the drawer is full, the Litter-Robot should flash the blue light and it will complete a few more cycles before it stops cycling automatically (this prevents the globe from running through the waste in the waste drawer). If your Litter-Robot isn't doing that, please contact our team right away so we can resolve this for you. support@litter-robot.com or 877-250-7729

Hi! There isn't any plastic lubricant on the gears but we do have some on the globe track. Out of the box, the Litter-Robot has a silicone lubricant layer that can wear off over time. An easy solution to this is Pledge furniture polish (if you have a different brand of furniture polish, it will work as well). We would ask you to please simply spray the polish on a paper towel and wipe the track of the base where the globe sits. Please avoid getting it on the black gear. For further questions regarding this, please visit our Help Center (WhiskerSupport.com) to chat with one of our product experts or reach us by phone at 877-250-7729. Thank you!

Worth every dime, especially if you have a 13 lb cat. My larger cat didn't fit in the LR2, but is fine with the LR3. I have had the LR3 for nearly 2 years and it has help up with no problems. (I clean it only with vinegar/water wipes - so haven't had any real wear at all on the inside. I also spray the inside surfaces with Stink Free powder spray each time I change the litter and clean it.)

The rubber lining is flimsy so that if any clumps are stuck, they can fall off easier when it turns upside down and the lining falls.

If you've washed yours, can you please comment how it went? I'd highly recommend giving the cats an option while the robot is drying, but idk how long it'll take to dry. I just took mine apart for the first time. I'll be cleaning it outside within the next few days. I admit, I'm a bit nervous about it. I have several regular litter pans though, so I'm not worried where my cats will go while it's drying. I have 9 inside cats right now, so there's 5 extra huge pans and 2 regular size pans in addition to the robot. Even so, I need to scoop twice a day. I wish I could afford 2 more robots!!

Just cleaned mine for the first time. It took about 45 minutes. Easy breezy. No, I did not put a litter box out. The cats sleep 22 hours a day. Watch when they first poop in the morning then clean. I fortunately have cats that will wait (they don't like using somewhere new). Good luck! It's easier than you think. Oops forgot...there's really no drying time if you wipe all the water with paper towels. I cleaned the Globe first allowing it to air out (moisture) while I cleaned the base.

I set out a deck of cards and a crib board. Keeps out cats busy for hours.

what do you need to know? both products can be found at pet stores some of these litters are a little heavier than others, so use a little less

Do you havecthe classic or the open air?

@@mansakali7276 I have the open air

In between deep cleans, a quick wipe with a disposable cloth and cleaning spray usually does the trick! When it comes to other methods of deep cleaning, we recommend cleaning the globe with a mild soap such as dishwashing detergent. There are no electronics in the globe, so you can soak it in a tub or hose it down if you want to! We like to use a soft toilet brush to easily access the inside of the globe. Avoid scrubbing hard at any particular location. If something is tough to clean off, it's best to soak it with a rag or in a tub. Hopefully this helps do the trick for you! Hosing it down is not always possible depending on the layout of our home, which we completely understand! However, we do tend to find the best long-term maintenance comes from taking the globe apart and cleaning thoroughly at least twice a year.

Yes, the Litter-Robot Cleaner Spray and Wipes contain the same ingredients.

Hi Brittany, thank you for this suggestion! We've passed this along to the video team. In the meantime, page 31 of the Litter-Robot 4 manual describes how to deep clean: www.litter-robot.com/manual_pdf/Litter-Robot-4-Manual.pdf

It would only be crumbs, a negligible amount that won't affect plumbing, especially with all the water that is getting run down after it. I wouldn't worry about it at all

Thank you so much for your feedback, we appreciate it!

Sure attach your sex toys to the revolving globe and you're good to go! #manfree

The Globe and Waste Drawer, yes! Just don't spray the Base or Bonnet because they contain electronics. Thanks for asking!

That part has been removed from newer models, so no need for you to worry about that piece. For anyone who has an older model, we recommend removing it. They can call us and we'll send a plug to put in its place.

Hello! We have carbon filters available on our UK website here: www.litter-robot.com/uk/litter-robot-3-carbon-filters.html.

You can take the Globe apart if needed (in most cases it isn't necessary, but it can be done!). To do so, first remove the internal shield and set aside: litterrobot.kayako.com/article/105-lr-iii-remove-and-install-the-internal-shield Then use the end of a paper clip (or similar) to pop out the two front screw covers on either side of the entryway. You can then use a phillips screw driver to remove all 8 screws located around the middle of the globe. That will allow the two halves to separate. There are foam strips tucked in one side of the globe--try to keep those intact as you separate the two halves of the Globe. Those will need to be tucked back in as you reassemble. Clean as needed, then reverse the process to reassemble! If you have any questions, please don't hesitate to contact Customer Service at support@litter-robot.com or 877-250-7729

I probably would do that.

Wait 'til it's low and you'll get animals waste in/around your globe. Litter is cheap. Why not just dump it into a CLEAN bag into the drawer then re add it after the cleaning. Pretty simple, obvious fix.

Thank you so very much! I just bought them from Amazon 🤗👍 I just ordered my first litter robot from Chewy and it should be here in a few days I’m excited and scared at the same time now after reading all of these problems people are having 🥺

@@stormtrooperbabe2509 Ignore the problems (ie: whining) from the vocal minority. MOST issues I've found by those complaining are user error. The satisified majority are happy as clams with their LR

We recommend deep-cleaning the Litter-Robot twice per year (more if needed)

According to my neighbor he was doing it twice a month to avoid the intense foul odor of cats urine. It’s true you can do it twice a year but you will have to deal with the odor.

@@mdada6401 Cat urine the cat should go to the Vet. 3 cats here on purified water and a raw diet, NO smell and we only have to change the LR3 bag every Saturday. Healthy cats on healthy diet have no odor, waste or otherwise. Also haven't deep-cleaned our LR in 3 years. NO smell.

Hi there. This link should help you with removing the liner: support-litter-robot.force.com/s/article/LR3-Remove-Replace-the-Globe-Liner

@@LitterRobot Waow, thank you! There's some foam strips on the left side, do you sell those separately on your website? Re: (2) 6” foam strips.

@@LitterRobot Please update link. Thank you.

The globe was designed to handle this as the flange (rim) of the top half of the globe hangs over the bottom half of the globe, which itself is protected by a tough, impermeable flexible liner. If any liquid gets above the halfway mark (above the globe liner), it simply drips or drains down to the liner and then into the litter. This results in a clump forming at the perimeter of the litter bed, which is removed by the peeling action of the globe liner during a clean cycle. Constant spraying may require that you clean the interior of the globe more frequently to remove any residue though.

Hi! When the yellow light is flashing once per second, it will mean one of two things: (1) The cycle was interrupted by the cat sensor. If the cat sensor is activated while the unit is cycling, it will stop. Fifteen seconds after your cat has left the globe, the unit will resume cycling. (2) The bonnet has been removed. If the bonnet is removed while the globe is in the Home position or during a cycle, the unit will stop. Five seconds after replacing the bonnet, the unit will resume its previous function. When the yellow light is flashing twice per second, it means the cycle was interrupted by the anti-pinch feature. If the anti-pinch safety feature is activated while cycling, the globe will reverse direction for two seconds, then stop. The yellow light will flash for one minute. Then, the globe will attempt to rotate toward the Home position again.

Calling customer service. This is an ad about cleaning the unit. Not a service page.

@@LitterRobot thank you!

Hi there! Yes, when disassembled, the globe can be submerged in water, so a hose will be just fine.

Most people do this twice per year but it can be done more often if needed.

According to my neighbor he was doing it twice a month to avoid the intense foul odor of cats urine. It’s true you can do it twice a year but you will have to deal with the odor.

@@mdada6401 Your neighbor may need to adjust his cat's diet. We have two cats and have no issue with intense foul urine odor. Our cats get a mixture of wet and dry food and have a water fountain to encourage them to drink more.

@@mdada6401 Cat urine the cat should go to the Vet. 3 cats here on purified water (they're not getting enough water and are on a cheap diet = health issues coming) and a raw diet, NO smell and we only have to change the LR3 bag every Saturday. Healthy cats on healthy diet have no odor, waste or otherwise. Also haven't deep-cleaned our LR in 3 years. NO smell.

@@jodiebrennar6316 Exactly!

We recommend a deep-cleaning twice per year (or more if needed).

According to my neighbor he was doing it twice a month to avoid the intense foul odor of cats urine. It’s true you can do it twice a year but you will have to deal with the odor.

@@mdada6401 You keep posting the SAME thing over and over. Your neighbor's poor care of their cats is the issue, NOT the Litter Robot. Get a life. Cat urine the cat should go to the Vet. 3 cats here on purified water and a raw diet, NO smell and we only have to change the LR3 bag every Saturday. Healthy cats on healthy diet have no odor, waste or otherwise. Also haven't deep-cleaned our LR in 3 years. NO smell.

The globe doesn't contain any electronical components, so it can be hosed down or submerged in water!

+Zankloni Hi there! Shipping from the US would be very costly, however, we are expanding internationally so keep an eye out here: www.litter-robot.com/international.html

I live outside USA , MY aunt lives in usa and she will buy me one Litter robot III I was thinking here... if someday I need a Component part, a new motor or Circuit board do you sell it for replacement ?

There are component parts available on our website (USA), and several of our international distributors have parts available as well. Here is a link to our components: www.litter-robot.com/components.html

Call customer service. This is a video on how the CLEAN IT. See the difference?

Thank you for reaching out. We would be more than happy to connect you with a product specialist and resolve any issues. Please contact us by visiting whiskersupport.com.

Yes, you can use bleach-free wipes

You don’t want to use Clorox wipes they contain harsh chemicals harmful to animals and animals are allergic to some disinfectants just like humans. I HIGHLY RECOMMEND TO STAY AWAY FROM USING CLOROX WIPES TO CLEAN THIS BOX WE ALL KNOW HOW EXPENSIVE IS THE VET BILL!!!!!!!

Stay off the TOXIC crap in your home around cats. Do people really need to be told this?

I'm sorry to hear that your second cat did not take to the Litter-Robot! If you would like to return it under the 90-Day Money-Back Guarantee, please contact our Customer Service team at support@litter-robot.com

+Mary Kirn If it is a Litter-Robot II, you can follow the steps in this video using mild soap with a sponge, cloth or brush on the Globe and Drawer. Then use a cloth with disinfectant on the Base. That should do the trick to clean it up! With a non-Litter-Robot, you'll wanto to refer to the manufacturers instructions. Generally speaking, a good scrubbing with a mild soap and scrub brush will help.

+Litter-Robot I have one of your original Litter-Robots. I used "BlackAgain" that that seems to work.

Great!

I use scrubbing bubbles and follow it with goof off. I have had the black one for about 19 months and looks new. I have a video showing it.

Hello! The yellow light will appear any time the unit is currently cycling. If you're seeing a blinking yellow light or the yellow light doesn't disappear once a cycle is complete, please contact us by visiting whiskersupport.com.

Call Customer Service. That's what they're there for. This is a VIDEO on how to CLEAN IT. Critical thinking takes the day off.

Please contact our customer service team for further assistance. If you have an internal shield in your Litter-Robot, that part can be removed and our team will send you a plug to fill the space. If you need new seal strips, you can find them at www.litter-robot.com/shop-all-products/lr3-seal-strips.html for Litter-Robot 3, and www.litter-robot.com/shop-all-products/litter-robot-2-seal-strips.html for Litter-Robot 2.

@@LitterRobot litter grate, not shield. I don't have a shield. I have already bought new seal strips and they aren't what I need. I'm already dealing with customer service to replace my unit for the 2nd time. I came here to ask how to get the area under the grate dry because I thought that would be info others might want to know also.

@@babygoth13 Many people will place it outside to dry if it's a nice day, or you can place a fan in front of it to speed up the drying process.

Please visit our Help Center (WhiskerSupport.com) to chat with one of our product experts or reach us by phone at 877-250-7729.

Oh no! We'd would be more than happy to help resolve this for you. Please contact our team at support@litter-robot.com or 877-250-7729. Thank you!

We would be more than happy to help! Please contact our team at whiskersupport.com

Yeah, this is a cleaning video. Why not call customer service with your service question?

There are no electronics in the globe, so you can soak it in a tub or hose it down. Just make sure it's completely dry before reassembling. Thanks for asking!

Hi, we'd be happy to help! This video will take you through some basic checks which usually resolve this: kzfaq.info/get/bejne/e9-FqLZ4uM3SYXU.html If that doesn't do the trick though, please let our team know so we can assist you further. WhiskerSupport.com or 877-250-7729.

Yeah, they have a customer service # one would call for customer service. This is a video on how to clean it.

Hi there! When cleaning the globe, we tend to find the best results using a mild soap such as dishwashing detergent, or a safe alternative like vinegar and water. For the Bonnet and Base, using a lightly dampened cloth will work. Disinfectant will work on the Bonnet and Base, but we suggest spraying it directly on the cloth because both of these components contain electronics that shouldn't get wet. I hope this helps to clarify, but please let us know if you have any other questions!

Hi Tylin, thank you for your feedback about this! In the past, customers have had success placing the globe in front of a fan to help speed up the drying process. That being said, our product specialists at WhiskerSupport.com or 877-250-7729 would be more than happy to offer further assistance!

Hi Carlo! Our team at WhiskerSupport.com or 877-250-7729 would be more than happy to assist!

Use your imagination. You're welcome. 3 years and we've never deep cleaned out Robot because our girls are on a healthy diet.

AND: don't wear long black sleeves when cleaning :)

It’s amazing the lengths people go to allowing pets to take dumps in the house

Clean or dirty the cleaning method is the same. Grow a pair.

Oh no! Please don't hesitate to contact Christian if you need further assistance. We're always happy to help and we want to be sure all is well :)

I'm glad I got extended warranty. I've had to get a replacement unit twice already. I don't know how common it is to have the problems we keep having but it's really getting old.

@@babygoth13 I got the new one and it is giving me issies again. I'm over it. I plan on contacting the company again. Not worth the headache. I've changed bag daily too. I'm so disappointed, but it's not worth the migraine! Good luck!

Oh no! We'd be more than happy to resolve this for you. Please visit our Help Center (WhiskerSupport.com) to chat with one of our product experts or submit a ticket. You can also reach us by phone at 877-250-7729.

Are your bonnet contacts connecting properly?

Hi! More often than not, the type/brand of litter makes the biggest difference for odor control. For example, Plant-based litters tend to form looser clumps than alternatives. This can cause condensation in the waste drawer, which causes more odor and corrosion of nearby components. If you use plant-based litter, we recommend changing the bag and cleaning more frequently. We find the best results from a standard-weight, unscented, clay clumping litter, such as Litterbox.com www.litterbox.com/subscribe/litter.html. I hope this helps, but please contact us for further assistance by visiting our Help Center (WhiskerSupport.com) to chat with one of our product experts or submit a ticket. We can also be reached by phone at 877-250-7729.

Yoru cats are on a cheap diet and not getting enough probiotics in their food and purified water to drink in glass or stainless bowls. The machine doesn't smell. The lack of care for your cats health does.

Just bought mines during the black friday sale and its def worth it! I have 2 cats in a small apt and its such a game changer not to have to clean the litter box 2 times a day. Since I bought this robot, i only have to empty the waste drawer like twice a week max.

Mine was more than 500 I bought 2 and I'm not a fan.

we love ours. The first one was a gift, it simplified things so much that we bought a second so we have one on each floor for our four cats. AMAZING product.

Yes.

We'd be more than happy to resolve this for you! Our team can be reached at whiskersupport.com or support@whisker.com.

It's supposed to 'stall' (stop) when they get in so they don't get hurt. If you mean something else, try clarity. Machine is frustrated becasue you are. Our's has been flawless for over 3 years. Settle down.

Your need for attention because you're insecure.

you only have to do this deep every 6 months if that. i bought mine in july and I'm in the process of cleaning it now....it sure beats manually sifting through cat shit. trust me this robot saved my life!

Yeah...it took me 10 minutes ti cleam the globe..and no moew scooping 4 boxes of cat shit multiple times a day

Yeah because scooping daily is a riot. We only have to change out LR3 bag once a week. Haven't had to deep clean it as shown for over 3 years. Don't post/comment about things you have no experience with (even though you're from the insecure, must be heard generation).

@@ayeshiawyatt8654 Haven't needed to clean ours in 3 years.

Мы будем более чем рады помочь! Пожалуйста, отправьте нам сообщение по адресу support@whisker.com.

@@LitterRobot я отправила несколько дней назад. Нет никакого ответа.

Если кому то будет интересно, мне так и не ответили ……

Oh no! We'd be more than happy to resolve this for you. Please contact our team at 877-250-7729 or support@litter-robot.com at your earliest convenience.

Yeah, change the bag out more often.

It's not. So you'd be wrong. Scooping a litter box daily is a lot of work. We with 3 cats only have to change the LR3 bag once a week.

The liners sold on Litter-Robot.com are :)

I think its easier because having to scoop 3 times a day or more is worse. Depends on how many cats you have as well. This litter robot is still worth is for many cat owners.

This cleaning cycle only has to be done a couple times a year. For elderly, it's something that could easily be handled by a visiting family member could do. We have a 2 cat household with one Litter Robot. We empty the litter drawer once a week and do the globe cleaning once every 6 months.

Haven't had to clean ours for 3 years. You neighbor is a whining loser. Foul odors are from cats on unhealthy, cheap diets with no purified water. We only have to change the bag once a week with ZERO smells. Don't get an animal. You don't know what you're doing and they deserve responsible Guardians.

Hi Eve, This problem can be solved with little work. First thing - empty the litter and clean all the Clorox residue from the inside. (the chemicals can pit the rubber mat & that may be causing part of your issue.) Suggest simple cleaning by wiping with either vinegar/water mix or just use disposable baby wipes. The less chemicals, the better. Then dry the unit thoroughly. Next spray entire rubber mat with "Stink Free Spray powder (powder spray)" - it creates a fine film that prevents sticking - it will help keep the unit clean longer. Then, refill with simple unscented clumping litter (I use Dr Elsey's Precious Cat) Once you have the unit pretreated with the Stink Free powder spray, it will only need a wipe down every week or two to keep it clean. My litter robots - even a 7 year old one - stay clean and fresh since I read about this technique..

Great advice, Roberta! Thanks for sharing!

STOP using TOXIC chlorox! Put your cats on a decent diet of RAW food with added Taurine and Pro-biotics and only purified water in stainless or glass bowls. Their poop should be as hard as rocks. If it's slimey, it's because either their health and/or a cheap diet.

Old one, new one... they've had SEVERAL models. Any idea on clarity?

Yes. It was shown.

Thank you for your feedback, Vincent! Here are a few other tips for deep cleaning the Litter-Robot that I hope are helpful. The Globe: We recommend cleaning the globe with a mild soap such as dishwashing detergent. Do not use bleach products on the unit (any part). Bleach is very corrosive to metal and plastics. A safe alternative would be vinegar and water. There are no electronics in the globe, so you can soak it in a tub or hose it down. We like to use a soft toilet brush to easily access the inside of the globe. Avoid scrubbing hard at any particular location. If something is tough to clean off, it's best to soak it with a rag or in a tub. Confirm the globe is completely dry before adding litter. If it is not dry, the litter will clump prematurely and may get clogged in the ports or litter pocket. The Base: Wipe the base down without getting any of the electronic components wet. You can use a small hand vacuum to clean out parts of the base. Otherwise, a damp cloth should help. If your unit is a Classic or Bubble, you may notice the plastic can become discolored. Common car cleaners and plastic restorers are safe to use to restore the finish. The Bonnet (Litter-Robot 3 only): Do not get the bonnet wet at any point. You can wipe down the top of the bonnet with a damp cloth if it is dirty. To Keep Odor Down: Try to use completely new, fresh litter in the unit every so often. Litter can absorb excess odor. We have also been told that dryer sheets below the drawer liner help keep odor down. Try to avoid scented litter, as it does not absorb as much odor. Other users have mixed baking soda in with their litter and/or liners. You might also want to change the carbon filter every 3-6 months. The carbon filter is designed to contain odor within the drawer. Replacement carbon filters may be ordered on our website. Seal strips should be changed as needed. Parts that start to fall off should be cut off and removed. The remainder can be left on. Neither the carbon filter or seal strip are required for use of the machine. If you have the Litter-Robot 3, you may wish to check out the assembly instructions: support-litter-robot.force.com/s/article/Assembling-the-Litter-Robot-3

Here's a thought. Figure it out. Man on the Moon in '69 and you can't figure out how to hose out a plastic globe. Awesome!

Hi there! Try increasing/decreasing the wait time setting to accommodate your litter. Clumps usually stick if they are too wet when the Litter-Robot cycles. If that doesn't do the trick, you might consider trying a different type/brand of litter or spraying a little cooking spray directly on the liner.

Get your cats off the cheap diet and give them purified water in only stainless or glass bowls. Healthy cat urine doesn't smell.

No. Get a life.

Their choice, not yours. Live with it.

You only need to wash the globe every six months or so. As long as you are keeping the correct amount of litter in the machine and change out the waste drawer bag, there's shouldn't be much of an issue.

Go cry.

@@jodiebrennar6316 Haven't washed ours in 3 years. 3 cats, healthy RAW diet. Hard poops. No need.

Thanks for providing your feedback about this - we always appreciate customer input! I will forward this suggestion to our team so we can look into making specific cleaning videos for each type of unit.

No, the issue is with you because you're simple, a whiner that cant' think. Anyone with a functioning brain could apply the cleaning shown to ALL models. The software is flawless. 3 years and never a problem. With 100's of 1000's sold, we see you're the problem. Keep blaming others though... but we know you're the problem.

Considering I only do a "full clean" every 3 months, it really isn't. Drawer empty takes about a minute every few days with 3 cats, and I have 1 box, not 4 like before the robot. Trust me, it was worth every cent.

It'd be genuinely idiotic to think otherwise, yet here you are.

Wrong. You scoop a 'traditional' litter box daily. I only have to change the LR3 once a week, and because of our girls healthy raw diet haven't even needed to deep clean the robot in 3 years. Sounds like you don't have a LR, so you dont' know what you're talking about. Great input though. Life changing.

Yeah, it's called 'maintenance' Ever have the oil changed in your car? Change a water filter, air filter, furnace filter? It's called maintenance. Look it up. Go cry.

@@vincef.5378 But what about the kitty jumping up and down??? Poor kitty!!!!

They are cats , they jump , is food for them

But, no one cares what you prefer.

Thank you for your feedback about this! We greatly appreciate all customer input. I will forward this to our team so we can continue to work on strategies to help make your pets' lives better (and your life easier!). For additional tips to speed up the deep cleaning process, please contact our team at WhiskerSupport.com (Chat with an Expert) or 877-250-7729.

Haven't had to clean ours in 3 years. Our girls are on a healthy diet. Suck it up if you have your cats on a cheap diet and have to clean it.