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Almost died from the smell, thank you so much for posting this video, saved my life 😃

I watched many videos on this issue in different languages- italian, spanish, English with scottish accent and only yours helped me, I liked your advice to use a lot of force, I'm so happy...I'm celebrating now with a glass of red wine

You're the hero ! The smell was driving me nuts, at some point I thought about the possibility of a dead neighbour decomposing next door lmao it was that bad !

I honestly can't thank you enough, I was going crazy with the smell, I kept sniffing everywhere and we finally found this. We were hesitate with pulling it out but thank god we managed! Again, a thousand thankss

Thank you so much for this. We had a horrific smell in the kitchen and eventually tracked it down to being 'around the fridge'. Pulling it out we saw the stagnant water in the tray but didn't know what that part was called or how to get it out. Our kitchen now smells a lot better.

There was a terrible smell from our fridge following a milk carton leakage. It was in the drip tray and was disgusting. Thanks to you it's all nice and clean now.

Omg thank you! Why the hell don't they put this in the use guide?! I used some force but was convinced it wasn't going to come off, and thought what an incredibly stupid design/oversight. And then I found this video! You star!

Thanks, Matt, I'd never have believed it required that much force, but it really does! One foot on the compressor, one on the back of the fridge, both hands on the tray and it eventually jumped loose and covered me in foul smelling goo. Lovely! Had to be done though. I'll be filing the plastic clip down a bit before it goes back in for sure.

This was so very helpful! I was worried about forcing the tray out but, thanks to your video, I’ve removed the tray successfully and resolved the problem. Thanks a million!

Thankkyou so much, my husband eventually got it out thanks to your video, although he was covered in foul smelling liquid!! Jobs done

OMG! Thanks so much! The smell has been driving us crazy for the last few weeks and didn’t know where it came from. We finally found it and your video has been very useful. Thank you!

Thank you so much! One tip that might be helpful for some models: twist as you pull. I did not find it necessary to use so much force. One of the most useful videos that I have ever found on the internet! Thank you once again!

You’ve just solved the mystery of a terrible stench coming out the back of our fridge! Fortunately tray was easy to pull out and put back. Lifesaver, many thanks!

So glad I found this. Like everyone else I was afraid to pull hard especially with it feeling stuck to the compressor. I Thank you very much.

Thank you 🙏 For a lass who lives alone … now I know how to remove a drip tray after finding a dead bird in it full of maggots … vomit ….. The cat just pretended she didn’t know what I was talking about … lol

Very helpful as we did not know what was causing our sour milk smell about a week after a bag of milk leaked inside the fridge. Spent several hours cleaning fridge and smell was still there. Not easy to do, but with the advice of this video we did not attempt to clean it in the reservoir - rather felt confident to try and remove it. Thank you!

OMG!! You are my hero !! I was going mad cleaning the refri so many times, THANK YOUU so much! Gracias !

Thank you so much you saved me £175 this morning I can't tell you how great full I am cause my tray was full and the fridge stop working I had to clean it and flush the waist pipe too.cause my fridge is self clean now its up and running.cheers again

Brilliant Matt, exactly what we needed, yes we had stinky gone-off spilled milk in the tray, you have saved us!

Thank you for posting this, I never knew. Would never have though of removing the plastic, what turned out to be a collection tray.

Thank you very much for this. It's been a great help, although I wasn't able to actually remove the drip tray despite several severe tugs :-). I just squeezed my hands through and used a cloth instead to soak up the liquid and then squeeze it out into a separate container (I wore protective gloves). I then cleaned the tray with a clean cloth soaked in bleach solution (& repeated until the smell was fresh and clean). I had cleaned out the fridge and freezer (removing all contents), and went over this again using diluted bicarbonate of soda in water (in a squeezy bottle), and squirted some of the solution down through the little drip hole inside the fridge, down the plastic pipe, to flush it out. This liquid collected in the bottom of the drip tray, and again I cleaned it out. The putrid smell has now gone, however the fridge compartment still has a very strong odor of citrus - though it doesn't smell toxic or anything, just a very strong 'fridge' smell (the freezer section has no odour). Not sure if there's anything more I can do about that?

It took be three days to figure out the smell.. YOU SAVED MY LIFE THANK YOU!

Saw this drip tray in the back of my new freezer and thought it was packing that the delivery men had left in. Glad I saw your video - put my mind at rest and now I know what to do if it starts smelling. Cheers!

Thank you so much for this my boyfriend was trying to convince me that it didn’t come apart from the fridge but I was certain it did! I had been smelling a weird smell for about a day and a half and I have a nose like a hound! It drove me crazy! I get on my knees and I smelt it coming from my fridge ! I cleaned the whole thing! Still smelled! Watched your video- smell is GONE thank youuuu !!!

I live alone without my parents to ask how to clean my fridge. This is very helpful. Glad i stumbled this video

Thank you for this video!!! I was about to burn the house down when I discovered the smell...and then couldn't take it out without "breaking it". Saved the night!

You are a lifesaver!! I had this awful rotten meat smell in my studio flat and was almost in tears after coming of the phone to Beko customer service who (incorrectly) told me that I could not remove the tray. I was struggling to clean it at all without removing and it really was terrible with big chunks in it. I am now happy to say that after watching your video I was able to successfully remove it and my flat is now smell free ready for Christmas! I'm going out for a celebratory coffee now. Thank you so much. 🙏

Thanks, it was starting to smell around the house and we didn't know where it came from until we saw behind the fridge how mouldy it was. Good to know I can proceed with force to get out this tray

My Beko was purchased in 2017 and after a lot of heaving, I could not remove the tray. It was pulling on the actual motor and I think if I had applied any more force, I would have broken something. I wicked the water out with Blitz tissues and steamcleaned the tube and the parts of the tray I could access with a hand-steamer. So far so good. Thanks for the information.

Omg thanks so much for making this video! Our tray at some point got tilted and was dripping onto the floor! We couldn't find this info anywhere else I swear! Now to fix the tilted tray. You the best 🥰

This was very helpful! I had spilled milk that was stinking up the place. My drip pan is exactly the same as this one. Could not figure out how to pull it out. Almost vomited but it is clean now. Thanks for making this.

Thank you so much for this video, it has taken us 2 days to find out where the smell was coming.. we had 2 flies wondering around. Now it's all good again 😄😊

Thanks for this. Mine seemed to be glued too, hence the need to the massive amounts of force. Crazy design!

Vous êtes mon héros. J'avais peur de le briser mais vous m'avez donné du courage.

Thank you for the advice and info the back of my fridge was disgusting!! I've never had to do it on another fridge before?? thanks again really helped

I'm so pleased I found this video! I managed to remove my drip tray based on your advice, after thinking it wouldn't budge because of the tar-like glue! Thanks Matt.

thanks you - that was just what I needed to have the confidence to pull the tray out!

You're a star. I worked out where the smell was from, but didn't have the confidence to rip the tray out. Foot on compressor and with one good pull it came out. Beware of flying skanky fluid though... I have a BEKO fridge (inherited, not purchased !). Thanks again.

Thank you bro . My tray was not smelling but looked really nasty and I Just cleaned mine and I was afraid to take the tray out until I saw this video . Thank you so much. Take care

Dear Matt. Thank you so much for posting this video and including the note about it seeming like it will break you have to pull it so hard, if I hadn’t read that I wouldn’t have dared to continue. I removed the tarry black goo before putting it back. Loved reading other people’s stories too, yes you think this is a rotting creature in the ceiling/ something the cat brought in/ you’re going mad.. is it you? So you caustic soda all your sink pipes and take apart the plumbing underneath.. yes you clean your entire fridge and throw most of it away.. you clean out all your cupboards expecting to find the culprit.... .. and then when you finally hunt it down .. Grey sludge with maggots squirming around in it with a smell that is truly beyond description. Emptying it is death defying. These things are sent to try us.

Thanks a million mate, had the fridge fixed and the back drip tray was completely full and had no idea how to empty it. You’re video saved me calling the technician!

Thank you for the video! I have a tiny GRAM fridge and I was too afraid to tear it apart. Lav ya

Hi! I'm a college student returning the fridge I rented. This video helped me a lot! Thank you for making it!

Thank you so much!!! The smell was driving me crazy for over a week and I'm over the moon I finally know what it is and how to fix it!

Really gave me the confidence to have a go it was stinking the house out spotless now! Many thanks great video

Thank you. Different fridge, Home Depot Vissani but exact same clip. Made my day.

Matt - really appreciated this video. Couldn't figure out how to remove the drip tray but your description and visuals put me on the right track. Much appreciated and best wishes from Brisbane, Australia.

Thanks Matt, the smell has been driving me crazy for a couple of weeks, cleaned and searched everywhere until today I pulled the fridge from under the worktop, to say the drip tray was disgusting is being too polite, got it out and cleaned and now back in after much retching. thank you so much

I have searched and cleaned all around, couldn’t find a smell. Finally, pulled the frig out and saw that pan of yuk! Thanks so much. I have old frig so I won’t try to do it myself, but I at least know what to expect by calling repair person.

Thanks so much! could not track down the smell in my kitchen until I watched this video - I had no idea that this tray came out. The smell was horrific as I’d spilt milk down the back of the fridge and it had gone rancid. Absolute life saver thank you. 🙏

Really glad you posted as this was rank! Feel like I've learnt a new skill today getting rid of this! Thank you 👍

This was extremely helpful. Thank you so much for uploading this

My word Matt i had this happen about 18 months ago assumed it was the gas cannister thing that had gone and threw a fridge out and bought a new one. Fast forward 18 months same smell literally thought nah not again but with a cost of living crisis decided to try and see if we could do any thing and found this. Can't thank you enough mate that's excellent.

Thank you SO much! We've had an on and off smell for months and for the life pf me I couldn't work out what it was. Mystery solved and after a good clean I can breathe again!

Thank you ! i thought i was going to have to live with the smell!

Matt you are a star mate.... i've been trying to take this damn tray out but felt like it will break! now you've taught me that its possible. always share knowledge no matter how insignificant

wow thank you you are a life saver we had such a bad smell in the kitchen it made you feel sick we nearly got council out because we didint know where smell was coming from and only because my wife was painting and she moved freezer out and saw the tray it is now in the sink with hot soapy water the tray was disgusting lol once again a big thank you

Oh my word. Thanks for that video as we could not work out how to take it out. Well done. Life saver😁

Thanks very much for the video. I didn't think I was going to be able to remove the drip tray but you gave me confidence. Thanks again

Its been 2 days i try to remove this tray. I just watched your video 1 hour ago, and it’s worked. Thanks a lot man. And the smell , it’s so bad.

Brilliant - so worried I would break tray pulling so hard but it worked - thanks and cheers 🤗

Absolutely brilliant, lots of head scratching before I watched your video. Thanks very much. David

Thank you so much for this video, it saved me money and time. First I thought it was like gas leak, and the smell was awful. Your video really opened my eyes to something I never knew. With my fridge it was really very easy to take the dirty tray out and clean it. Once again thank you so much, as I was thinking of buying a new fridge as repairing these days cost too much money and makes it not worthy.

Hello,I just wanted to say many thanks for this,I had absolutely no idea about the drip tray,for the last few days I’ve been bleaching the inside and outside of the fridge,the floor,walls,tiles etc 10 mins later the awful smell started to linger,I followed your clear instructions and saw that the drip tray was half full of brown smelling water,a good clean and scrub and everything is back to normal,thanks again 😊

Matt! Mate, I cannot thank you endlessly for this 👍🏾 I've refused to have mates over for 2 weeks now, coz my apartment was smelling and I couldn't figure out why! Gonna have a beer here with mates tonight, and we'll have one for you too, sir 👍🏾🔥

So I've just tried this out and it worked a gem! Thank you so much!!

That worked, thanks very much. On our Bosch the tray lifted round the edge, but not in the middle over the bracket, I used pliers to ease it off.

As like everyone else here, I had an absolutely minging smell coming from around the fridge. I spilled some milk a while back and blamed it on that, even though I cleaned it up. Having since been driven mad with the smell after hosing down the fridge several times, I started digging around and found this video. If only I could share pictures, the thing was caked in a brown smelly mold. I almost threw up cleaning it. This is my first fridge since living alone and I had no idea these things needed cleaning. Thank you.

After hearing some strange noises from the back of the fridge, turns out there was a rats nest near the motor. They'd been in the tray for a drink. Absolutley disgusting when I pulled it out. Your video helped a lot. Thank you.

Oh my god Matt, I have been struggling with this and trying my best to clean it while attached to the fridge. Thank you so so much for your tremendously helpful video. You are a star. X

Well this saved me in this awful heat. Thank you

Oh my god I was literally about to throw the fridge in a skip .. the smell nearly made my lunch reappear but thank god I found your video.. so helpful - thank you so much!

Thank you! I had noticed a really bad smell and couldn’t figure out what it was. I’m glad you said to pull it really hard, I was scared I’d break it! But I gave it a good clean and bleach, now the kitchen smells better. Thanks!

Thanks Matt. You saved me buying a new fridge. Hot weather -- it smelt disgusting.

Life-saver!!!! I'd been bothered about the smell for a week now

I literally watched your video and did exactly as you instructed. I started straight away however, I couldn't get it done as quickly as I was hoping for. Wasn't quite ready for the three dead mice behind the fridge freezer (courtesy of my generous cat!) and the absolute mess with dust and dirt etc. The cleaning up took the most time. Well instructed video. Keep up the fantastic work!

Thanks Matt. This video was really useful in helping us remove the skanky drip tray. After cleaning with bleach several times, there's just no shifting the smell. Nothing else for it but to buy a new drip tray :(

♿ Thank you so much ! I am disabled and my brother was unsure how to do this and didn't want to break it so your video really helped me thank you so much. God bless you

Thank you so much 😊 only down side I chucked it all over my face when it suddenly came unstuck 😂😂

great vid man, sorted the stench in my kitchen right out

I needed that extra push to pull harder-- thanks

Brilliant advice thank you. I was worried about forcing the tray out but your video gave me the confidence to have a go and its worked! No more nasty smell. Well explained as Im a complete novice at these things on my own

You have bloody well saved our lives there MATTY THANK YOOUUUUUU!!!!

Our fridge smells and I found your video very useful. Thanks

Had a stink for a week now- this video was a life saver. Thankyou so much!

Matt - thanks for this, my tray was full of gunge. Your video stopped me from wrecking the tray. Removed it just like you said. All clean now! :) cheers Mick

Thank you so much, absolute life saver, for 2 days I thought i could smell sick then I realised it was this, why do they make it so hard I thought i was going to break it then thought sod it if it breaks its going in the bin anyway if I cant sort the smell 😂

Omg owned a fridge/freezer for 40 years & never experienced this before nearly called out a drain man ! Thank you for posting this x

Extremely helpful, thank you for this important piece of information

Thank you, you saved me from the smell!

Thanks mate, from the smell I think we've had a visit from a mouse. Found this video really quickly and you really do need the advice to use force taking the tray off. I guess as long as you're careful not disturb the copper pipes too much it's fine. I damaged the clip but it won't fall off. The tray was coated in brown treacly slime, 80C hot water, washing up liquid, bleach and a toothbrush to shift it. Without the tray off no chance :)

Thanks so much, great video. Had little drain worms live in ours. Now all clean

Matt you have saved my life! This really is a top tech tip.

Really useful piece of information. Milk bottle top leaked and within two days kitchen stank. Difficult tracing source but had same on previous fridge. Why oh why is this NOT in manual that comes with fridge. Thanksfor explanation about evaporating condensation drips and that it us very tough to get out. You do think it will break, but cleans up once out.

Thanks for the tips. Helped me out prior to removal of drip tray.

I have been searching for a smell in the kitchen for two days....until the hubby fessed up that he spilt cream all down the back of the fridge. Thanks for the video. I've never had to do this to my fridge before.

Thanks for this tip didn’t know their was such a thing under fridge freezers so thank you.

We have just unpacked our new Beko fridge but the instruction manual showing a view of the back of the fridge does not depict this at all so we weren’t 100% sure as to what it actually was, although we suspected it was indeed a drip tray and not just part of the transit packaging. We tried gently pulling it but it seems very firmly stuck. Now we know what to do. Thank you for uploading.

Cheers Matt. My flat mates and I have been searching for the smell for days I was sure someone was just dropping a fat dooce under the kitchen tiles!