How to connect EGO power station to WIFI | Why it's a struggle

How to connect EGO power station to WIFI | Why it's a struggle | Troubleshooting

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Күн бұрын

We troubleshoot the process of connecting the EGO nexus portable power station to a WIFI network to connect and use with the EGO mobile app.
In short, the steps are:
1) Create WIFI network that operates exclusively on the 2.4 GHz Band
NOT 5 GHz Preferred, NOT BAND steering, Not 5 GHz Priority, etc etc
2) Connect your phone to the 2.4 GHz network you created
3) Open your EGO App
4) Select your PowerStation
5) Connect to it via Bluetooth
6) Once connected via bluetooth, hit the WIFI button for the nexus power station in the EGO app to start the WIFI setup process
7) Hold down the Gear Icon on the Nexus Power station for 4 seconds
8) Enter the password for the 2.4 GHz WIFI network you created in the EGO app
9) Let it attempt to connect
You may have to run this setup process more than once if it doesn't work, but shouldn't exceed 3 attempts.
Hope this helps!
The EGO Nexus Power Station is a battery-powered alternative to gas generators that delivers clean, quiet, portable power. Its safe to use indoors and out, so the possibilities are endless. Bring it to your next tailgate party to power a slow cooker or griddle. When the electricity goes out, use it to power a TV, microwave and full-sized refrigerators. Bring it on your next camping trip to plug in lights, fans, induction cook tops and play music. With the EGO Nexus Power Station, you now have power when you want it, power when you need it.
3000Watt Peak 2000Watt Continuous
3 - 120V A/C Outlets
4 - USB Ports
Bright LED display shows run time
Robust steel handles
Battery powered alternative to gas generators
Quiet clean power for indoor and outdoor use
4 Port battery charger (when plugged in)
Connect compatible; Download the EGO CONNECT app for more details
Same process for: PST3042 PST3040 PST3041
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Пікірлер: 52

@CableZL 2 жыл бұрын

UPDATE: I found an old Galaxy tab S3 that has Android 9. Both bluetooth and wifi work just fine with the Ego Power+ app on Android 9 and 10. The Ego Power+ app does not work properly with Android 12 at this time. I have been stonewalled by Ego support about this for months, but I finally got concrete proof with testing on my own this morning.

@jimmclaughlin2603 Жыл бұрын

I can get Blue Tooth to connect sometimes on Android 12 but nothing on 13. No luck at all with WiFi on Android 12. Thanks for the info, I will try to downgrade an old unused phone to Android 11. Ego app won't even load on Android 8. A friend could connect with iPhone 11 on Bluetooth but we did not try Wi-Fi

@CableZL 2 жыл бұрын

I've tried working with Ego support about this. I first got my Ego Powerstation in December. I had a Galaxy Note 10+ on Android 11 at the time. Bluetooth worked, but wifi didn't. I called Ego support about this. They couldn't figure out either, but advised that I get a replacement. The replacement did the same thing. They advised me to get another replacement. The 2nd replacement did the same thing. In January, they released version 2.2.0 of their app. The app would crash when attempting to connect to Bluetooth and wifi still did not work. I called Ego about this and they said they eventually said were working on new version of the app. I left it alone for a while then called back in late February. They were trying to blame the issue on my router. I went back and installed 8 older versions of the app to compare and discovered that the "Nearby Devices" permission was not present on the app. They added that permission back in version 2.2.1 less than 24 hours later, but bluetooth and wifi still would not connect. Ego had me ship one of the 2 units I had at the moment back to them for testing. They successfully tested with a Galaxy S9 on Android 10, but refused to do any further testing with Android 11 or 12. Ego is now refusing any further support related to this. So I think I'm out of luck. I've tried 4 different routers broadcasting on 2.4GHz, including a wifi hotspot on two different phones, and 3 different Android phones on Android 11 and 12. Their app has issues that they don't want to admit to.

@davidpeterson9374 2 жыл бұрын

Thanks for the video. For me, I had to connect to a Wifi network that was only broadcasting 2.4ghz. The network I was connecting to is a dedicated IoT network so that was fine for the types of devices. It is a hidden SSID though so it does not need to be visible. I was on an iPhone 13 Pro Max but not sure if that makes any difference.

@4thewinak 2 жыл бұрын

Thanks for sharing

@danielhabib9541 2 жыл бұрын

I have the connect buttons on the app for the charger that came with my mower but not my power station or anything else

@ArleeStarr 10 ай бұрын

What is the phone you're using? I have an android go edition that's not compatible with ego power+ app. I bought a moto G Play, it was the same thing...not compatible. I just bought an Ego 52" riding mower and am bot able to connect for firmware updates.

@pdub422 Жыл бұрын

Can't connect with Bluetooth or wifi to mine, had it for a year, still never works, and even without the Bluetooth connected when I start wifi setup the wifi icon shows up on the power station, so it is communicating with it, without Bluetooth being setup first

@dougdannasmilliondollarcop7872 Жыл бұрын

Sorry man. But I tried this a number of times. My EGO app doesn't even have any kind of indicator that says "CONNECT." Nothing. No indicator that shows wifi or Bluetooth. I registered the product, I have shut down my phone numerous times, and I have deleted and reinstalled the ap. Nothing. Your video did not work for me...but it probably wasn't your fault. What more can I do?>

@StephanKonrad Ай бұрын

Older thread but is anyone aware of a solution? For me, even the 2.4GHz only network does not let me connect my new Nexus to my wifi.

@Chris-vy9ou 3 жыл бұрын

I think the Nexus can only connect to the network you phone is connected to. So, you're communicating the network name and password to the Nexus (based on which network phone happens to be connected to) via bluetooth. You just need to make sure you give it the correct password. I don't think it has anything to do with 2.4G vs 5G.

@4thewinak 3 жыл бұрын

It’s definitely true the nexus can only connect to the network your phone is connected to. But every time I attempted to set up on 5 GHz it always errored. Not sure if it’s just my device or network. But that was the case. It’s actually almost impossible to mess up The connecting to the network mainly because during the set up and ask you for the password to the network your phone is connected to.

@RonJarrell 2 жыл бұрын

From what I’ve found it fails if you’re using 5mhz instead of 2.4

@m.109 Жыл бұрын

Holy crap man that's 15 minutes I can't get back! How do yo connect the ego CH7000 700 watt charger to wifi? Ego can't even figure it out? Any help would be much appreciated!

@charlievansant Жыл бұрын

Same! Any luck with this?

@nicksws6 Жыл бұрын

Please revisit this with the new app and a new phone. The app reviews looks like this doesn't work at all anymore.

@daniellewis3471 10 ай бұрын

I found that a wifi network name with special characters (e.g. underscores and periods) will have connect issues.

@TH-vw4qn 2 жыл бұрын

I have an Orbi RBR50 (mesh network) and still unable to connect. Ego customer service was not much help. Is frustrating to spend this amount of money and to not have this work properly. I have other smart plugs that use 2.4 ghz which I had no problem setting up.

@4thewinak 2 жыл бұрын

Are you connected to the power station via Bluetooth, and phone is connected to the same 2.4 ghz network? Your phone maybe connected to the 5ghz band of your network. If anything you could try making another network for specifically only for 2.4 and try it on that

@TheTurbomopar 2 жыл бұрын

@@4thewinak I just got the power station and it neither my 2.4 wifi not my Bluetooth even popup for discovery

@CableZL 2 жыл бұрын

Currently, the Ego Power+ app for Android only works properly with Android 8.1 - 10. If you have Android 11, bluetooth will work, but wifi won't. With Android 12, neither bluetooth or wifi will work. You can use an Android 8.1 - 10 device to connect the Nexus Powerstation to bluetooth/wifi, then open the app on Android 11/12 and see that it is connected to wifi and view stats.

@Xonikz 2 жыл бұрын

Has anyone figured out how to keep the power station live even when the load dips? I need something for camp that doesn't auto shut off when the primary load is turned off.

@4thewinak 2 жыл бұрын

not me

@TheChildofdasouf 3 жыл бұрын

Mine won’t.

@4thewinak 2 жыл бұрын

warranty it

@CableZL 2 жыл бұрын

I reported the issue with bluetooth crashing on version 2.2.0. The reason it was crashing was because the "Nearby Devices" permission wasn't present in that version. They added the permission back in version 2.2.1, but Android 11 and 12 still won't connect via wifi. Android 11 will connect to bluetooth, but Android 12 will not. On the current app version (2.2.2), it only works properly with Android 8.1 - 10. If you have Android 11, bluetooth works, but wifi does not. If you have Android 12, wifi and bluetooth do not work. If you use an Android 8.1 - 10 device, you can connect it to bluetooth/wifi, and then open the app on Android 11 or 12 and see that it is connected to wifi and see stats. Crappy workaround, but I have also reported this to Ego after months of trying to get them to help test.

@billyroehr737 3 жыл бұрын

I can't get mine to connect to Bluetooth

@TheChildofdasouf 3 жыл бұрын

Me either

@billyroehr737 3 жыл бұрын

@@TheChildofdasouf I did some research is seems to be an issue with the current Android app version

@CharlesLukoba 2 жыл бұрын

I have the app on iPhone & I can’t even connect using Bluetooth, or WiFi!

@4thewinak 2 жыл бұрын

did yall try to warranty it?

@CableZL 2 жыл бұрын

@Texasprepper 2 жыл бұрын

Mine wont even connect to bluetooth...its a meltdown!

@4thewinak 2 жыл бұрын

Warranty it?

@CableZL 2 жыл бұрын

@pdub422 Жыл бұрын

@@CableZL their support is worthless, I went back and forth with them for months after having issues with the little Nexus unit, basically it's complete garbage and have 220v voltage spikes, fried a $100 fan and they would do nothing, I went through 4 units and spoke to an engineer, they are aware it's garbage and said they may decide to improve it in a future version, but still continue to sell the damaging dangerous version and won't fix it, unreal

@CableZL Жыл бұрын

@@pdub422 Agreed, they're really really bad. I was able to prove to them that the problem with bluetooth and wifi was with their app and they said they passed the information along to their app developers. I've stopped following up with them, though. The gaslighting was so crazy.

@makingithappen4308 3 жыл бұрын

I have no issue with mine.

@JeffFanning 2 жыл бұрын

Then, why are you on here ?

@jimmclaughlin2603 Жыл бұрын

Are you on Android or iPhone?

@richardgutknecht6158 2 жыл бұрын

Nice try, but still not working for me. Ego support worthless.

@SpaceCadet4Jesus 2 жыл бұрын

Faulty app. Attempt to connect to new Ego Power Station. After product registration App connects to online account okay. From app, attempt Bluetooth or WiFi (2.4 or 5ghz) connection crashes on Samsung phone Android 12, 11 & I believe 10. Connects via Bluetooth only on Galaxy Tab 5e Android 11 but not via wifi. For the few grands $$$ spent on Ego infrastructure, we are served this steamy pile of Crap. (Yes, location and storage are enabled for the app). Attempted connection of Rapid charger, which does not support Bluetooth, only wifi, and it connects using 2.4ghz but only on the phone and not the tablet. It's a mix and match game with wifi on the power station not working at all. When I can connect, the firmware is green checkmark as latest.

@4thewinak 2 жыл бұрын

The app could use some work. Tool companies usually don't have good apps to compliment them.

@CableZL 2 жыл бұрын

I reported the issue with bluetooth crashing on version 2.2.0. The reason it was crashing was because the "Nearby Devices" permission wasn't present in that version. They added the permission back in version 2.2.1, but Android 11 and 12 still won't connect via wifi. Android 11 will connect to bluetooth, but Android 12 will not. On the current app version (2.2.2), it only works properly with Android 8.1 - 10. If you have Android 11, wifi works but bluetooth does not. If you have Android 12, wifi and bluetooth do not work. If you use an Android 8.1 - 10 device, you can connect it to bluetooth/wifi, and then open the app on Android 12 and see that it is connected to wifi and see stats. Crappy workaround, but I have also reported this to Ego after months of trying to get them to help test.

@jondrew55 2 жыл бұрын

What a piece of crap. Ego should be embarrassed with this product. I bought mine 3 years ago and it's constantly messing up. Right now I can't connect via blutooth or wifi Thanks for trying though

@jondrew55 2 жыл бұрын

Well I broke the code on connecting to the Ego. I did not have location services enabled in the app. I don't know why you would need to do that to connect by bluetooth. Still think it's crap.