It seems like you may have accidentally triggered or affected the touch controls on your boat headphones, leading to an imbalance in the volume between the left and right earbuds. Here are a few steps you can try to troubleshoot and potentially resolve the issue: 1. Check Touch Controls Settings: - Refer to your headphone's user manual to understand the touch controls and their functionalities. - Make sure you are not inadvertently activating any touch controls that adjust volume or balance. 2. Reset the headphones: Most Boat headphones have a dedicated button or sequence of button presses to reset them to factory settings. Refer to your headphone's manual or the Boat website for specific instructions. Resetting can sometimes resolve calibration issues that affect volume and balance. 3. Ensure Proper Connection: - Make sure that the earbuds are properly connected to the device, and there is no debris or obstruction in the charging ports. 4. Check Audio Settings on Your Device: - Verify the audio balance settings on your device. Sometimes, the balance might have shifted accidentally on your phone or music player. 5. Clean the Earbuds: - Clean the earbuds, especially the CTC (Capacitive Touch Control) sensors, with a soft, dry cloth. Ensure there is no residue or moisture affecting the touch controls. 6. Update Firmware/Software: - Check if there are any firmware or software updates available for your headphones. Updating may resolve any bugs or glitches causing the issue. 7. Contact Customer Support: - If the problem persists, reach out to the customer support of the boat headphones. They might provide further assistance or guidance on how to fix the issue. 8. Earbud Placement: - Ensure that you are wearing the earbuds correctly, with the right bud in your right ear and the left bud in your left ear. Remember to consult your headphone's user manual for model-specific instructions and troubleshooting tips. If none of these steps resolve the issue, it's advisable to contact the customer support of the headphone manufacturer for personalized assistance. if you like it please like share and subscribe my channel Gaurav Adhikari (@adhikari0019)

I understand that your Boat brand earbuds are working after a certain process, but one of them stops working again when you put them back in the charging case. This can be frustrating, but there are a few things you can try to troubleshoot the issue: Check the charging contacts: • Make sure the earbuds are properly seated in the charging case. They should sit snugly in their designated slots. • Clean the charging contacts on both the earbuds and the case with a dry, lint-free cloth. Dirt or debris can prevent proper charging. Reset the earbuds: • The specific reset process can vary depending on your Boat model. Please refer to the user manual or the Boat website for specific instructions. A factory reset can sometimes resolve connectivity issues. Update the firmware: • Some Boat models allow you to update the firmware. Check the Boat website to see if an update is available for your model. Updating the firmware can sometimes fix bugs that can cause connectivity problems. Check for physical damage: • If the earbuds have been dropped or damaged, there could be internal damage that is affecting their functionality. Contact Boat support: • If the above steps do not resolve the issue, it is best to contact Boat support directly. They can help you diagnose the problem and provide further assistance.

Same bro, I ordered it today and I am facing the exact same problem

Same any solution?

Same problem

@@chiraghinge4860 I would recommend you to refund it.

Same problem man

I understand that after you power off your Boat Airpods and place them in the case, the case light and the buds themselves turn on automatically. This is definitely unusual and can drain the battery unnecessarily. Let's try to diagnose and resolve the issue: Possible causes: • Faulty connection: There might be a faulty connection between the earbuds and the charging pins in the case, causing them to power on even when they're not supposed to. • Software glitch: A software glitch in the earbuds or the case could be triggering them to power on even when they should be off. • Hardware malfunction: In rare cases, a hardware malfunction could be causing the issue. Troubleshooting steps: 1. Clean the charging contacts: Gently clean the charging pins on the earbuds and inside the case with a dry, lint-free cloth. Dirt or debris can sometimes prevent proper connection. 2. Reset the earbuds: Most Boat Airpods models have a specific reset procedure. Consult your user manual or refer to the Boat website for instructions on how to reset your specific model. 3. Update the firmware: If available for your model, check the Boat website for firmware updates. Updating the firmware can often fix software glitches. 4. Try a different charger: Connect the case to a different charger and see if the issue persists. This could help rule out a faulty charger as the cause. 5. Contact Boat support: If none of the above steps resolve the issue, contacting Boat customer support is your best bet. They can provide further assistance and potentially initiate a repair or replacement if necessary. Additional tips: • When placing the earbuds in the case, make sure they are properly seated and there is a firm connection with the charging pins. • Avoid leaving the case open for extended periods. • Don't expose the case or earbuds to extreme temperatures or moisture. Hopefully, these steps will help you resolve the issue. I wish you the best of luck!

Its simple bro , when you put the case for charging the RGB lights will be on continuously until the case is fully charged , when the case get fully charged RGB lights on the case will turn off

Same problem 😢, Do you get any solution for this?

@@VivekGupta-jj9jr noo yaar I am also tired of this 😔

Hey there! Thanks for bringing up your issue with your @boAt-lifestyle Immortal buds. It sounds like your left earbud isn't holding a charge properly. Here are a few steps you can try to troubleshoot and potentially resolve the problem: Steps to Address Battery Drain Issue: 1. Check the Charging Case: Ensure that the charging case is fully charged. Sometimes, the case might not have enough power to charge the earbuds properly. 2. Clean the Charging Contacts: Dirt or debris on the charging contacts of the earbuds or the case can prevent proper charging. Clean both the earbuds and the case contacts with a soft, dry cloth. 3. Reinsert the Earbud: Place the left earbud back into the charging case, ensuring it fits snugly and the charging indicator light turns on. Leave it to charge for at least 30 minutes. 4. Reset the Earbuds: - Place both earbuds in the charging case. - Keep the lid of the case open and press and hold the reset button (usually located inside the case) for about 10 seconds until the LEDs on the earbuds flash white and red, then turn off. - Take the earbuds out of the case and check if the battery issue persists. 5. Firmware Update: Check if there’s a firmware update available for your earbuds. Updating the firmware can sometimes fix battery-related issues. 6. Test on Another Device: Connect the earbuds to another device to see if the problem is related to your current device. If you’ve tried all these steps and the left earbud still doesn’t hold a charge, it might be a hardware issue. In this case, I recommend contacting Boat customer support for further assistance or a possible replacement. I hope this helps! Feel free to ask if you have any more questions. 😊

@@adhikari0019 yes sir please give us solution of this

@@adhikari0019 thanks a lot I have tried all things mentioned but the problem seems like it's a hardware issue because the case is charging well also buds are clean an have no debri Just thing to be noted is battery of left bud is draining drastically like in seconds it drop from 100 to 50 directly that's the major issue iam facing

Hi there! Thanks for reaching out. It sounds like you're having some issues with your Boat Immortal 121 earbuds. Let's go through the steps to connect and reset them, as well as address the problem with music playback. Connecting and Resetting Boat Immortal 121 Earbuds: 1. Remove the earbuds from the case and make sure they are turned off. 2. Press and hold the touch sensors on both earbuds simultaneously for about 5-7 seconds until you see the LED indicators flash white and red. This indicates that they are in pairing mode. 3. Go to your device’s Bluetooth settings and look for “Boat Immortal 121” in the list of available devices. Tap on it to connect. 4. If the earbuds still don't connect or work properly, you might need to reset them: - Place both earbuds back in the charging case. - Keep the lid of the case open and press and hold the reset button (usually located inside the case) for about 10 seconds until the LEDs on the earbuds flash white and red, then turn off. - Take the earbuds out of the case and they should automatically enter pairing mode. Now, try reconnecting them to your device. Solving the Music Playback Issue: If phone calls are working but music isn’t, try the following steps: 1. Check Media Volume: Make sure the media volume on your device is turned up. Sometimes, phone and media volumes are controlled separately. 2. Bluetooth Settings: Go to your device’s Bluetooth settings, select your connected Boat Immortal 121 earbuds, and ensure that the "Media Audio" option is enabled. 3. Restart Your Device: A simple restart can sometimes resolve connectivity issues. 4. Re-pair the Earbuds: Unpair the earbuds from your device, reset them as mentioned above, and pair them again. 5. Update Firmware: If there is a firmware update available for your earbuds, make sure to install it. If you’ve tried all these steps and the problem persists, it might be a hardware issue. In that case, I recommend contacting Boat customer support for further assistance. I hope this helps! Let me know if you have any other questions. 😊 please like share and subscribe to my channel ---