NOTE - Newer Brevile machine do not have the hole in the back-flush gasket. Both ways are as spec, but new models use a different cycle. Amazon links: Breville Infuser: extrafudge.com/ref/B0089SSOR6 Cleaning Tablets: extrafudge.com/ref/B003S4918M The Canister: extrafudge.com/ref/B0746RTRBV Want to know how to clean the group-head? kzfaq.info/get/bejne/jrmdp9ekrrenZ4E.html

Thank you for making a basic simple to the point video of how to clean your espresso machine. I always forget the button combo.

Great video! Clear and concise, with no pointless add-ons.

Short and sweet video, thank you! My wife is very happy I cleaned our machine

Thanks for the easy to follow instructions. Clear and concise!

Thank you. Very useful. Gives me confidence with what I'm doing and why

Breville sent a response, regarding the confusion relative to the new cleaning method: Thank you for posting your review and feedback regarding the Infuser Espresso machine and your experience in seeking information from Breville Support. Speaking directly to the point, and apologies for any confusion on our end, there was a very recent change to the latest production batches of the Infuser Espresso machine wherein we removed the previously designed ‘hole’ in the center of the cleaning disc. Our higher end models have always lacked this hole, because the backflush cleaning process which uses the cleaning disc is really an effort to fully flush the solution through the group-head and source of water flow, not to drain it through the filter basket. As technology improvements occurred to our entire line of espresso machines, bringing models like the BES840 Infuser up to par with more advanced products we carry, this change reflected an upgrade to the robustness of the valves associated and therefore the ability to fully force that solution back through the channels through which the water came, cleaning throughout and resulting in improved longevity and performance. While we work to update our video content and product information to reflect this change, we apologize for any inconvenience caused in any confusion regarding the matter. We also are actively working to revamp our support site and continue to improve the consumer experience so that it matches the high quality of our Breville products. I’d be happy to reflect our appreciation for you as a loyal Breville consumer by sending a few bags of our freshest coffee beans and some cleaning supplies to hold you over, if you don’t mind as we already have your contact and shipping details I will proactively submit that accommodation order, as a courtesy. Please don’t hesitate to let us know if you have any further questions or concerns, and thanks again for your feedback and loyalty.

Thanks for the info. Especially about having a large water catcher.

Thank you so much very clean and instructed video , cheers Ned 😋

Thanks for the insight, this helped me know what to expect. 🤙😊

So helpful! Thank you

You then according to the directions are supposed to run vinegar and water through the system via the tank, and I recommend using a decalcifier instead of vinegar, which their customer service also recommends. Very helpful!

Super helpful! Thank you!

Great video !!!

Excellent instructions. Appreciate it.

Thank you, information useful to me.

Very useful, thanks!

Thanks this helped heaps

I need a video like this but for the duo temp pro.

Thanks. I use vinegar instead of the costly cleaning tabs. It’s worked well for me so far.

good video, thank you

Thank you!

UPDATE ON BREVILLE INFUSER, NO WATER FLOW FROM PORTAFILTER DURING CLEANING CYCLE: I literally just got off the phone with an espresso expert from Breville. She informed me that the Breville Infuser (and several other models including the Barista) SHOULD now have a SOLID cleaning disc, WITHOUT a hole in it. She said that now, the cleaning process is VERY different than it previously was. The new method is to have the cleaning tablet and solution, dissolve and backflow through the machine, and distribute the cleaning solution into the DRIP TRAY and NOT come out of the portafilter, at all. So, there is no problem with either the machine, or the cleaning disc, they are operating as they are now supposed to. I asked why Breville hadn't made any change to their instruction manuals, online tutorials, or even their website, or any other communication, to inform their customers of the rather significant change. She said that the new procedure has only been around for the last few months, that they are aware of it, and are getting around to making the necessary changes. I asked why they don't take about 5 minutes and get their I-T staff on it, thereby, at least making a change to the instructions on their website, as well as putting this new information into their FAQ area of their website. She got rather defensive, stating how it was a comprehensive change that takes time, and again, they are aware of, and getting around to it. I reminded her, that it's the manufacturer's responsibility to inform and educate their customers, and not the other way around, and that Breville really dropped the ball by not making basic informational changes (via their website instructions, FAQ sections) at the very least. I informed her that there were many people experiencing this same issue, being told by their instruction manual, website and tutorials one thing, when it now should actually be done differently, at least as to where the significant amount of water is to flow during the cleaning process. I also told her, that as a result of this, there was a lot of misinformation being suggested online, as how to correct the "problem", that actually doesn't exist. Also, there have been reports online regarding various and similar issues that people have been having with their products, for years. I reminded her that the only problem, was on Breville's end, by making significant changes to their instructions without informing their customers from the beginning, BEORE they ship such products, so, in that regard, they really dropped the ball. She went on to saying how the internet was a "rabbit hole" where there's lots of misinformation, to which I agreed. But with all the information that's on it, both good and bad, Breville hadn't effectively done anything, either proactive, or even reactive, to correct the misinformation, that they themselves, were responsible for causing. Further, I also informed her, that when I called their customer service number for assistance, virtually all of their other products have assistance 24/7, but specifically state that assistance for their espresso machines, are only available M - F, during regular office hours. Now when I called the number anyway, on a Saturday, mid-afternoon, after being on the line for 42 minutes waiting, I was disconnected. I called back in, got through to customer service, and the lady there was actually very willing to assist me. She admitted that she didn't know all that much about espresso machines, had not ever heard anything about the issues that I brought up, but would do her best to help me. She took down the information/concerns, and passed it along to the espresso team, which got back to me today, Monday morning, which I do appreciate. When I got the call today, I informed their representative that it's very bad form, bad for business actually, to not only NOT have the proper and RELEVANT information available, at least online, but also, of all their various products that they produce and sell, why would they not also provide 24/7 customer service, for their customers that are on average, spending a LOT more than the average customer, as espresso machines are one of their higher end products. She had no decent answer for that, other than to again say that they are working on making the informational changes, to update the procedure/expectations, for how the cleaning process should now work. Again, the lady that helped me initially at customer service, Tonya, was great, the lady that called me back today (I forgot to ask her name), has a lot to say, did call me back in a timely manner, but as far as effectively responding to customer concerns, just doesn't get it. Hopefully that changes soon, take care.

Thanks

Thank you, this is very informative. I was wondering if this clean cycle is good enough if I want to store my machine for nearly a year (I have to go abroad to do my studies) or is there any other step in which I should do before storing this machine?

what model of breville ?

Good video! Always I use distilled water for make my coffee, if necessary a cleaning procedures with vinegar?

Thank you for explaining why we should not use the double wall filter. Great video. Is that a New England accent?

How come the pressure gauge didn't move, reason I ask is I'm trying to figure out if my pressure gauge works just bought machine and trying to figure it out thx in advance

Do you need to take the filter out as well?

Good video 👍but I think it removes calcium and minerals that drop out of the water and build up on heating element and other parts. Not sure about oil removal.

How often do you run cleaning cycles?

When we try to clean ours, no water comes out of the group head. I don't understand how water would come out when it is blocked by the cleaning disc (the rubber gasket)? All the videos we have watched show the same thing--that the water comes out quickly into the cup underneath, but ours doesn't do that??? Any help?

Thank you very much for this video. I have not used my Breville for over a year, so I decided to make one double shot and then use your directions to clean it as the clean light came on. ALL MY WATER CAME OUT VIA THE STEAM OVERFLOW into the catch basin and none out of the basket. ??? Do I have a broken machine/part?? If so, how do you recommend I fix that broken part? Thank you in advance. LA from Ontario Canada Peace All!

I did this but no water came out of the portafilter. Any ideas why?

JUL 17-2024… One major difference is that the tablet does not dissolve and flush into the metal cup. Breville changed something since this machine was made and the flush occurs inside the machine and down into the drip tray. Before you start this step, make absolutely sure your drip tray is empty.

I followed exactly what this video show me to clean the machine but the descale clean button is still on OTL why’s wrong with my machine

if you put the back flush in no water will come out.... there are no holes????

Hi, is there a hole in your gasket? Mine doesn't have a hole and pressure just rise and fall without any water dripping through the basket.

I did everything you said, and mine did not fill with any water? But the clean light did go off...

So you're supposed to be using the single wall 😱..... wonder if that why my pressure over builds everytime I clean halfway through . I have to shut the machine off slowly let the pressure out and start over . I've heard of other people using these cleaning tablets and I am wondering if you ever compare this to the ones you get from Breville ? The machine here is four years old and i've always bought the expensive Breville ones 😓

What if no liquid comes out?..

No water went into the pitcher, just into the reservoir??

🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉

NOPE! not working..

Very very bad info here