Having your device on the blacklist is probably one of the most frustrating situations, in most cases there is a good reason behind such as being blacklisted due to a report made by the original owner or simply having an issue with the payment of your device.
This list is shared by several carriers around multiple countries around the world. Companies are free to access this data as well as share information about their devices. Keep in mind there are cases where the claims are a mistake and affect users directly without them knowing.
Being on the blacklist means you are not allowed to use your device on any network where this applies. In fact, most North American carriers as well as European companies that follow this guideline.
Removing yourself from the blacklist is often an easy process in most situations. However, this is not always the case as carriers make it extremely difficult for customers to unlock their devices. As a standard procedure you will be ask the following:
- Be in good standing with the company
- Proof of ownership (Receipt of purchase)
- ID (Name and picture must be visible)
If you fail to provide these basic details as well as any others required by the company, there is a high chance your request will be rejected. We know many cases where carriers make it extremely difficult leaving users with a worthless piece of technology.
If you have the chance to unlock your device, we fully recommend doing it as this will retain its retail value and you will be free to use it on the network you want.
Luckily, due to this complains and the effort of an experienced group of individuals now you can submit your process online with only a few details. On this video you will learn how to do this and check yourself if the block has been removed or it remains.
We advise you to watch the full length of the video as this will prevent any delay of the process or fail trying. It is crucial to check all information before sending your request to the server. This method is fully online, and a server will take care of the process.
We hope this information is useful to you if you have any questions feel free to leave a comment below and one team member will reach out to you.
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