Why would you tell people to do a Factory Reset just because one app isn't working? People are gonna lose every 3rd party app they have. They will have to reinstall every app they had from the app store, doing that. A Factory Reset makes it so it's right out of the box again. Nothing on it. They gotta start from scratch. How would that get them the app that isn't playing anyways, back by doing that? You did a lot of things unnecessary in that video, that didn't do anything. When you cleared the cache on one of those apps, how much room did it save you? Then you tell them to delete the app and reinstall it? You have a VPN for a reason and it's not for apps, in the app store. The reason you use downloader, isn't to download apps that are in the app store. They're to download third party apps. If anyone had Kodi, BeeTV, Cinema HD, anything like that installed, they would loose they're builds, all their add-ons and all the settings for apps, by doing a factory reset. The title was "how to fix apps that aren't working". Did you demonstrate that at all? It's clear looking at your Firestick and how low of storage you have in it, that you don't know what you're doing. The worst thing you could teach people is to go to their apps by clicking on the app button to see all those apps that were in the library. If you open an app that way, you don't know how much space is on the Firestick and then when you're done watching it, you don't know if it's still running in the background. Even if you Force Close, it would still leave an app like MX Player open because you don't open MX Player for Cinema HD for example. When you watch apps that use MX player like Cinema HD, BeaTV, Streamzfire MX Player opens by default, therefore when you close one of the apps that uses It, you have to go to MX Player and force stop that or it's gonna run the background. That's why I always tell people, access your apps by highlighting the emoji, all the way on the right, and open applications, then go down to Manage installed applications so you can see how much space you have before they start off loading one of your favorite apps. I'm glad I'm the first to comment on here because you would have really messed up alot of people's Firesticks up, telling them to do a factory reset, to get an app that isn't playing, to play again.