Hallelujah!!!! Ice machine working now!! We used a clean Turkey baster and stuck it in the hole under the water after removing the little square filter and sucked Water in and that did the trick It actually pulled lots of gunk into the water! The little square filter thing can be taken apart too and we were able to clean that with a toothbrush and hot water! We did not have to remove any hoses or blow into the hose!!

Amazing video!!! I was going crazy with this issue, and on the verge of scrapping the whole machine until I decided to do some research. I came across your video, tried the method, and it worked almost immediately. Thank you. ❤

Thanks, you just saved me $600. I used a little shot funnel and put it over the tube. Poured water into the funnel and blew the water into the tube. 5 fills and started to get backfill so I knew the air was out of the system. Works like a gem again!!

Mine was 2 weeks old and had the "Add Water". I watched this video (Thank you!!). Tried the tube, blow air, water, thumb press over and over. That didn't work. I did it like 10+ times. I have the white filter in mine so I powered it off, took out my filter, powered it on and did the pulse thumb method as I could feel it sucking pretty hard. I maybe did the thumb press like 5-10 times and water started coming from the back like it's suppose to. It does this to flush out any old water from what I read so its normal. Thank you for your video as it helped me with my issue. I use only distilled water in mine and hope it last a long time.

Thank you so much! I followed all the steps in your video and my ice Maker now works! I was so upset because I couldn't figure out what was wrong with it. Thank you!! 😊

Bro you are a life saver!!! I used the first method, tried the first method again in cleaning mode and started getting suction!

Thank you! We love our Opal and it had stopped working. I watched your video and I was able yo fix the problem!! It’s 4 years old and we keep it very clean. We left it off (empty) for vacation and came back and it would not work. I primed the pump and we have ice! Thank you so much!!

We have tried everything to fix ours. Watched multi videos. Yours was the first that said about blowing out the line. It worked!!!! Thanku!!!!

Thank you so so much!!! As a daughter of a dad who always fixes things, I didn’t want to go to ask him to fix this haha. Proud of myself for fixing it and not having to get a new one! Thank you!!!

Level your machine. Thanks for your video. I had the same add water light issue after moving the machine to countertop closer to the sink. The pump was primed and moving water. I saw a comment that the machine needs to be level to work. So I checked mine and it was nearly .25 inches lower in the front. Shimmed it and now it’s working fine. So check its level. It could save you a lot of headaches and time.

WOW, my ice machine had the same issue and I followed your steps that fix my machine. I was almost to the point of throwing it away. Thank you so much for your knowledge and I appreciate your making this video to show others. Thanks again.

Literally was about to trash our ice maker tonight....found this video...did it and voila ...working again!!!! Thank you sooo much!!!!😊😊😊😊😊❤

I started with blowing through the tube and that didn't work for me so I went to the start of your video and tried forcing water back into it by using my finger. That DID work for me. I've never had this problem and have added multiple new filters to it. When I added the new filter today the pump somehow lost suction. Thanks for the tips very helpful.

This fix worked flawlessly. I certainly appreciate the information and helpful hints.

Worked instantly, you’re amazing!! I have been struggling with mine for a few days now and was considering getting rid of it, you’re a lifesaver!!!!

Thank you so much!! Worked perfectly. Saved me from trying open it. Used a turkey baster to blow water in and prime the pump.

I've been an opal owner for 5 years, been thru 3 of em. This video is the best fix I have seen for this issue. Thank you!!!!!!!!!!!!!

Thanks! I almost threw mine away till I found your video and gave it a shot. It worked!!!

Thanks for this video.. Helped me get my wife’s (personal ice maker) going in minutes!!

Thank you so much for your video!!!!! I love this ice maker but the maintenance is a pain in the butt.

I went step by step, and the last one did the job! Thank you so much! 🙏🏾🙏🏾

Thank you so much. This is my second unit. We took the filter off and it works perfectly.🙏

Thank you! I was going nuts trying everything. Your video worked!! My office will be very happy.

Thank you! I pulled the filter and it’s now moving water and will hopefully begin making ice. I love the side tank that comes with this machine but, I’ve also been frustrated with the issues it has come with too.

I was ready to throw mine out. the tip about filling the lines with water and blowing into them is the cure. thanks! if you still have issues, it's probably gunked up with black sludge. I gave up for about a week after doing the vinegar cleanse with no luck. I think that helps break it up but you also then have to fill both tubes with hot water, blow air into them and let them drain a lot. then run more cleaning cycles. I repeated those steps for about 2 hours tonight and it's working LIKE NEW again. the variable is probably the quality of your city's water. even though I run all mine through a brita filter before going into the opal, it still gunks up and you have to get those clumps out for the pump to work again... one other thing that's not intuitive is removing the screen filter box thing in the reservoir. I was trying to pull it toward me but you need to pull up at an angle because there are 2 little notches on the base that keep it in place.

thanks for this. it was driving me crazy. i followed the steps and it's making ice again!

Instant fix! You’re a genius.

1:40 in and we have suction. Awesome fix. Thanks so much!

Godbless youtube and fellow citizens like yourself

Awesome Job figuring this one out. Our Opal stopped working exactly like yours. Using this trick it is running again. I used a syringe to put water into the tube and blew into it. Only needed to fill the tube up twice to get it to prime the pump. But great video!

Thanks so much. I fixed the problem.

So I bought one of these as a Home Depot customer return. Took the housing off because it was not pulling water and giving the add water light. The little pump didn’t seem to be running. I unplugged the pump and later plugged it back in after trying to test for voltage. I primed the tank line, no joy. I checked the pump again and I could hear it vibrating but still no joy. I finally, repriming the line to the pump, I could see air in the lines still, did the trick! So, my wife was happy to get the $375-$400 ice maker for $53.71!

Thank you so very much! I was about to throw away my OPAL. It is making ice after I did you steps and blowing the tube!!!

It worked after like the seventh time. Thank you.

The little finger pumping helped! Thank you!

Thank you! Just finished doing your suggestion and it worked!

Worked for me as well :) Thank you so much!

Thank you so much for this! Worked like a champ!

Just a Dad you rock man! It worked 🎉

GE site says just put your finger over the inlet hold in the reservoir, in "clean mode" hold for 10-15 seconds. Let run in clean mode for 1 minute more. then switch to ice mode. Worked for me.

Mine had great suction so I simply added water to the max line and now sh'e's producing nicely!

Thank you thank you thank you! I was at my wits end and this worked!!

ur the best thanks for all the help!

Excellent! This helped me!

Great tutorial

Thank you just dad!!!!❤

It worked perfectly for me. Thank you very much.

I'd also like to add instead of blowing on it. I used a Turkey baster for the tube.

thanks you, air in the pump was the problem. fix it.

Thanks so much this worked for me!

I love my ice makers as well. I was sad when the same thing happened to mine. I have Total Tech from Best Buy so I took it to them. They said it could not be fixed and gave me a new one. Much easier that way…😂.

I had the same problem and used a turkey baster and pumped water through the opening in the tank. Works perfectly!

IMPORTANT TIP: I had the same issue with "add water" this morning. The thing that worked for me was simply to elevate the side tank. This will use the water weight to force water into the pump. Make sure you always keep the side tank filled. The more weight, the better.

Son of a !! Are you kidding me? I wish I had found this video prior to taking my ice maker to Best Buy only to have it replaced with a brand new one. (I had the 4-year Geek Squad Warranty). They automatically replace the Opal's because they aren't serviceable. So, I did get a new one but had to buy a new 4-year (or 2 year) warranty if I wanted the new one to be covered. So, brand new is nice, but it's much louder than my old one. My old one was an Opal 2.0 as well and other than the issue you solved here, I had no problem with it. I did open it up completely and clean the scale on the inside a few times. You might be surprised how bad that gets even when you clean it on a regular basis. I didn't use distilled water in my old one, but I did always use filtered water and a filter in the tank so the scale build up inside was pretty bad and accumulated quickly because filters usually don't take that stuff out of water. But now I am using distilled water in my new one, so I hope that helps some. I might open this one up and strategically place (not to disrupt airflow) some fireproof sound deadening foam in it, but I don't know if that will really help much with the noise, which is mostly a louder higher pitched tone that wasn't present in my old one. It kind of travels through the downstairs. Thanks for posting this video, I just wish I had seen this about 5 weeks ago!! :) (hr!s

sir, you are doing the Lord's work. Thank you! I was afraid it crapped out on me!

Very good video. I have the same issue but with the side attachment. I fill it up but I don't see the water go down, its only using the water from the internal water area.

Mine has just started saying add water even though the machine is actually drawing water. I can feel the pump working if I put my finger over the hole and I can see the water level going down. No matter how many times I turn it off and back on it still says add water. Any ideas of what to do besides returning it? I've only had it 6 months.

Followed your instructions, it’s working again , put a new filter on and it won’t work with the filter on. Any suggestions?

Fantastic!

Mines doing the same thing however I use mine daily. I figure its the pump as I see no water draining. I’ll try this and give an update thanks for the video

Thanks!!

The water is running down the back but it never makes ice and eventually shuts off?

Oh I could just kiss your cheeks! Thank you so much!!! We hadn’t used ours for close to a year and I was afraid it was a goner, your trick worked!!!

I filled my exterior reservoir and then raised it by about 6 inches. I held it up until all of the “out coming” air bubbles stopped and water started trickling into the machine.

@JustADad or anyone. Mine makes ice for 1 - 2 hours then goes in Defrosting mode (this started after I cleaned it). Now it will make ice for 1 - 2 hours, then goes into Defrosting and never makes ice until I unplug it, then power it back on. I don't think it needs defrosting, but it goes into that mode.

When I blow into the tube, water comes out the side vent!? Certainly, that can't be good!?

Mine does that’s makes the water in back and everything then it does it again saying add water

I just had the same issue, happened because we let the side tank go empty, pulled air in the system. Simply fill the side tank, drop it in the side reservoir then disconnect the side tank and reservoir from the machine at the bracket, left the tank above the machine, the water flow from the reservoir down the line into the machine, be careful because it flows fast but it forces the water into the system.

My pump seems fine (water running down from the top) but it is no longer making ice. Not sure what to do. Owned it a year but never set it up until yesterday. Ran perfectly. The next day (today) it just won’t make ice.

So I’ve done everything recommended in this video and I still have the same error. Anyone else have any advice?

What happens is the tubes get clogged with hardwater. You can not push water into the white hole...lol. you turn machine on and put finger over hole on and off to help build up pressure on the pump. If pump is working correctly but still showing add water. The lines are partially clogged. Which can be fixed by blowing out the gunk.

you can do that with a basting tube.

Pump works on mine, suction seems good, water dribbles down... but no ice. Keep getting add water display, and the basin is full of water. Tried blowing water into both tubes, releasing both tubes before capping so the lines are full without air bubbles. Try and try again I guess. Also pushed water with finger repeatedly into intake (in reservoir) which sucks my finger. I maker isn't really making any unusual noise. Spent about an hour tinkering with it so far. Nada. :/

Ohhh... New studio?

When mine does this I take a turkey baster and blow the water in the drain hole. Clears it immediately.

GE Stands behind their products. SO FAR BEHIND that these machines seem to die at about 14 to 18 months after they are put in use. I'm on my second one, which started the Squealing/Screeching Noise just after the warranty expired.

I have this icemaker, it quit making ice, and we couldn’t figure out what was going on with it,We did everything that was suggested by troubleshooting it. It still wasn’t making ice then we figured out why it wasn’t making ice because, the temperature in my house was in the 70s so the icemaker overheated,Even though I haven’t in front of a window, with nothing around it, so it get plenty of air, so if you don’t have an air conditioner in your house, to keep the icemaker cool this icemaker is a waste of money in the summer time, because as soon as it warms up in the home it quit making ice, and it won’t start making ice again until the temperature drops in the home. For the price of this icemaker, you can buy yourself a refrigerator with an icemaker.

I've tried all these things and nothing worked. Water level goes down and water comes down the back but it will still stop and say Add Water. 🤷‍♀️

I’m pissed. I didn’t pay 700 dollars for this thing to have to manually pump water into the machine🤬thank you tho.

I did everything in this video and mine still isn’t working 😭

10 mins later still just dripping water … thoughts?

Probably the small tank, tubing, or pump inside it is clogged with debris. My grandparents stopped making ice due to debris. I had to use the cleaning cycle with vinegar in the reservoir over and over till none was left. Here's a video i found on it if it's further in the system: kzfaq.info/get/bejne/msx1nsJetr6sZas.htmlsi=Gxsa66R8BJ-0eRqh

These ice makers are great if you only use them once in a while. But if you use them daily they are very high maintenance and after about two years they just wear out. I would not buy one again. If you need ice for a party you are better off just going and buying a bag of ice. If you want nugget ice for daily use you are going to have to throw down a couple of thousand dollars on a real commercial grade machine. These machines are for occasional use only.

Tytyty 😂🎉

Nope nothing worked I think it's the pump on mine