How to fix slow WiFi | SKY BROADBAND

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Күн бұрын

⭐️ Useful links
sky.com/connection
www.sky.com/help/articles/sky...
www.sky.com/help/articles/fin...
www.sky.com/help/articles/con...
00:00 Intro
00:15 Sky Broadband SMS text
00:56 Test my broadband and WiFi
01:51 Staying connected
02:59 Placement of hub/router
06:16 Practical steps to resolve WiFi issues
06:24 Sky Hub 4.2 SR203
08:27 Sky SE210A Booster

Пікірлер: 13

@tomdmann 5 ай бұрын

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@feraldrgn 12 күн бұрын

Just a slight detail: The refresh looking button on the side is the WPS button, not the reset button. The reset button is on the back of the router, with the label "reset".

@amirodunpade3159 Ай бұрын

Thanks

@edgarsantos7782 Ай бұрын

Hi Tom, thanks for the video. I have the Sky Fibre 500Mbs package. I find while standing on the same spot and testing the speed of he Wifi using my phone some meters away from the Hub, it goes from 410ish to 70ish, and then to around 2ish. So it's oscillating. I didn't reset or turn off the router yet, and I know that would bring it back up. But wouldn't resolve the oscillating problem (even if it might stabilize it for a couple of hours or a day, it will come back). Is this - in your opinion - a fault with the router? I have my main PC and working station plugged via Rj45 so it's stable there without issues, but other devices like TVs and Phones are of course via wifi. I bought a Mesh system but haven't installed yet as my reasoning is if the wifi is not stable anyways the mesh system won't change that.

@tomdmann Ай бұрын

Hi Edgar Thanks for reaching out. There are so many variables that can be at play it's difficult to pinpoint the cause of the oscillation you're describing. Could be a faulty unit, as you say, but could also be placement of other nearby electrical devices, or even traffic passing by (buses especially can have an impact). The fact that it's stable when on a wired connection is interesting. Honestly it's probably worth contacting Sky. They have an escalation process, I believe, which can ultimately lead to a Sky representative visiting your property and doing a full assessment, examining wall thickness and loads of other contributing factors. Sorry I can't be of more help but do hope you get a resolution soon. Best wishes Tom

@edgarsantos7782 Ай бұрын

@@tomdmann thanks