I cannot thank you enough holy moly I hope your cereal never goes soggy and your coffee never goes cold

This guy is single handedly more helpful than all of the activision tech and support thanks

The way this man just explained is how everyone needs to explain videos like this

2 years later and this is still helping people. I hope you sleep good tonight brother!

I have been absolutely raging for the past 2 days thinking there were small scratches on the disc thanks soo much god bless you!

Oh my life, you honestly saved me so much money. I was worried that I was going to need to spend like £65 on ANOTHER COD Cold War. Thank you for this tutorial. I cannot thank you enough. :)

It worked. Oh my god it worked. And I bought the cross gen bundle back when I had the Xbox one so I can play the series X version now 😭😭 you’re a hero

Life saver, spent hours trying to figure this out before finding your solution, thanks man

Thank you so much this was really scaring me i did not want to have to pay another $60 for a game I already own

Give this man 1 million subs! Straight to the point!

I was about to never play a call of duty again, I bought bo2 and couldn’t connect to online severs at all, so I bought Cold War and ran into this issue… I just wanna play some zombies man😂 your a life saver!!

Today’s Thursday may 19th , had this problem all day yesterday. 6 hours for the initial download, 6 hours for what I thought needed to be re installed when all I needed to do was this! Thanks man.

Man i can’t thank you enough this is why I’m KZfaq certified cuz Microsoft’s support is absolute dog water

Thank you, its my day off and all I wanted was to Play a little COD!!

Your the man!!! Resolved our issue and really appreciate you taking the time to share the knowledge!

3 years later and still helpful. Thanks man

I’ve literally raged the past 3 days trying to get this to work

Guys, if you're having trouble with this same issue on Season 3, but you have all content packs installed, there is a FIX for it. Do exactly the same thing in this video but when you go to Manage Game & Add-ons, you want to go to Saved Data and delete from console and then you want to Delete Reserved Space. When you delete Reserved Space, it will close the game down (if not already closed), then exactly the same as in the video above, it will start checking files and downloading.

Three years later in this video is still helping people thank you so much

Thank you so so much I have been like this all day and thought I had done something wrong u also just saved me from a pointless conversation with the Xbox assist people I watched like 20 vids to try and figure it out they made me do a bunch of stuff that had nothing to do with the game itself thank you man 👊

Thanks so much. I got it when swapping back from playing Cold War to MW. MW said I had to purchase it again. I followed your same instructions and it worked for MW too. I almost lost it but you saved me.

Omg I LOVE YOU!! LOL I've been trying to figure this out for, literally, HOURS. I've also been talking to xbox for hours. They gave up but my little boy had not! Lol I'm just a single mom who is clueless about all is this gaming stuff with a little boy who insists that I know everything!! Finding this video allowed me to tell him that he is right lol

Ok, first you are my hero as your video started the process of fixing this issue for me! Thank you! However I had to do one more step! When I looked at the content pack, I had packs like 2-4. But there was no content pack 1 which I found suspicious. After much internet research the solution that worked for me was to go to Xbox network settings, advanced settings, alternate MAC address, clear. This reset my Xbox. Then when I went into manage game and add ons, content pack one was there, and not installed. So I installed it as you show in your video here and it did solve the issue!

Brother, thank you so much for figuring this out. It happened to me on my S and X, and the Xbox staff could not help me. Hours wasted but you saved me. Thank you again Sir, you are the best, much appreciated.

Dude you’re a life saver!! I just went to play it yesterday after not playing for a few months, and I had that same screen pop up. The game is in season 4 now and I just tried it and it worked!! Thanks again!

I love you man, Microsoft support was straight dog water

I had everything downloaded but still didn’t work I can’t remember if I had the trial or not but it said I had multiplayer, campaign, and zombies but still said I had to buy it idk what to do.

Bro you deserve alot more subs!! My brother has been trying to figure out this error for about 2 days on his Xbox and bc im on PC im not familiar with it 100%. bc of u It finally works. You're an absolute GOAT!!

This short guide & explanation was easy to follow most people are all over the place . With explaining things like this

Thank you so much my boyfriend actually went through the same damn thing and your video really helped we didn’t understand what was going on we had it downloaded even the desk was in the Xbox and it just doesn’t make any sense he was playing it before and all the sudden it did this this is a very good video and will help so many people even though Videos nine months old it helped us right now in the moment!!! 🙏

Life saver, thank you so much. I was just trying to play zombies and just had that downloaded and once I downloaded all the content pack it worked. No you don’t even need the whole game downloaded, you just need all the content pack downloaded to make it work.

man I don't even know how to thank you, I was already going crazy with this problem. a hug from Brazil🇧🇷🇧🇷

bro thank u 😭 I was not tryna pay $60 again after already spending money on a different game the whole week. i had a feeling it was just a missing file issue!!

the content packs aren’t there for me, the only things are campaign multiplayer zombies and dead ops arcade.

This man has surpassed Indian men tech repair videos. I hope you get the absolute best head of your life

thank you for this good sir i’ve reinstalled this game six times and finally decided to search for ways to fix it

Best video help so far. Not too long. Straight to the point and detailed

Just letting you know, a year later this is still saving wallets! Thanks man

Thank you so much dude I been wanting to play the cold war campaign because I have fun playing it and I can finally do it. I been trying to fix it for months and didn't know how I wish you have a good night rest every night

I don’t see the contant pack

Dude this is ridiculous. This is same thing that happened to me when I just tried it. Why would they design it so it's so unintuitive that you have to scrounge the internet to find out how to play it.

The tears of frustration I almost shed became tears of joy when I found this video after DAYS of troubleshooting and “tech sup-poor-t” I love you. Sincerely.

Yeeeess!!! I got a new Xbox and I was confused why I couldn't play this game, as my boyfriend was gamesharing with me. This worked!!!! Thank you

Just bought cod and was so confused as to why it said I didn’t have it. Thank you sm!

If you are on PS4 just restore licenses

Thank you man. I have no idea why they would make 10mb content files “optional” when it literally requires it to work

You are a legend for posting this on KZfaq this was happening to so many people

Omg thank man I was literally stressing myself out

Your literally a life saver keep it up man

Bruh its August 2023 and this problem still exists. Thank you for the vid, it helped me

Oh thank you man ! I was just emailing the seller of my game lmao I said “ I should KZfaq it really quick and see” .. thank you

This just happened to me with the new update. I thank you for showing me the fix.

Bro, thank you so much. Was trying to fix this for days. Lol

you deserve the whole world man. This is my favorite game to play and I was so sad that I was going to have to buy it again. YOURE THE BEST 🙏

Holy crap dude seriously saved my life I can’t thank you enough🔥🔥

Appreciate the video, this fixes season 5 as well.

Thx you bro I've been trying to find videos for this for a week now

Thank you so much! Ur a life saver. I’ve been trying to figure out why it didn’t let me play. Again THANK UUUUUU🙏

Hey man I love you so much, I hope you never run into problems. I hope your cereal never gets soggy and you never get sick. I cannot explain how much I love you in English words.

Thank you so much man. I really appreciate it. Wondering why I couldn’t play it lmao, my first time downloading it on Series X

I appreciate it a lot and not wasting my time like how ppl are . (Short and very useful) I’ll most definitely drop a sub for that 🙌‼️

I cannot thank you enough my dad bought me this game so I thought he would have to buy it again or something but thanks it really helped me out

Holy guacamole I can’t not explain how much this helps. One of the best content creators I’ve ever seen. Hope u have the best of day

thank you so much, i literally bought it on disc and digital and it still wouldnt work, ive been unable to play for almost 2 months now

Not all hero’s wear capes some wear hats 🧢 thanks alot still works a dream 💪🏻

This videos pushing 2 years and it works baby IT WORKS

2 yrs later and they still haven't fixed this issue. I had to come here to figure it out. Thanks a lot!

I looked at the games and addons and I clicked select all and didn’t see any of the content packs

God bless you

Glad to know this worked for everyone else. I followed all of the steps and still wants me to purchase the premium version .

Thank you so much. I can't express how thankful I am right Now

I have all of them downloaded but it still doesn’t work

Thank you!!! I wanted to get Cold War back because vanguard was trash.

omg thank you so muchhh 🙏 my sister bought this game for my Xbox and I haven’t gotten a chance to play it for a year. this video is the only one that worked for me

Same thing on mw2!! I’ve been playing everyday since it came out, and today it gave me the same error. Followed your vid to the T, and worked!! Thanks so much!!!

Nothing seems to work for me this looks like a great method but it says on mine that I only have 6 downloads it's not popping up the other 6.

Guys if your game isn't working make sure the content pack 1-4 are downloaded

It’s crazy I’m coming back here a year later I really appreciate it and i hope you never stub you toe again

I've been dealing with this for 2 years now thank you so much it worked

I barely seem my mum and she gave me 60 pounds to get it and it didnt work and you just made my day

I'm a bit late but those content packs aren't even showing up just free access

A year old the video is tried it now and it works you freaking legend

i’ve been looking for a video exactly like this, walked us through it at all. thanks bro

Wish I would have watched this sooner, thank you.

For me they arent there. It says 4 of 4 downloaded and only the campaign multiplayer zombies and deadops arcade showup. Also it has been happening for 2 months

This is the first comment I ever put on KZfaq in 10 years ! Thank you so much for that explanation !

THANK YOU!!! I have been sitting here frustrated that I could not get this game to play!! You would think when you install the game, it would install everything!

I cannot thank you enough, my game now works perfectly. Thank you

if this doesn’t work then it’s a different problem what i did is i went into games and add Ons and if you have an add on called call of duty black ops cold war-free access just uninstall it and start to your game back up it should check for files and then say downloading and after like 5 minutes it should be back on and it will be fixed.

My problem was slightly different where each time I loaded it would say I did not have an active Game Pass subscription and I did. This very helpful information you provided also solved my problem. Mahalo nui.

What if u don’t have the packs

I did that and my shit still says that rip

Mine says on 4 of 4 not 6 of 6 I can’t fix it help

You’re honestly the best, fixed it for me too here!! 🙏🏻🙏🏻

Thank you so much man, was pissed off, couldnt play the game for weeks, now I can, thank you!!!

Holy shit, you’re a life saver man! Thank you, god bless! 🙏

i still can't play did the same stuff you did but i downloaded everthing..

I love you and I hope nothing but the best for you in life. Thank you for single-handedly solving your problem that took me a full year when all it took was one video.😂

Ngl this is the most helpful video I recently switched to Xbox and finally got Cold War on it and I couldn’t figure out how to play it because of this problem until I found this video

Thank youuu!! I’m so happy i fixed it for my boyfriend 🤣🤣🤣