HOW TO - Fix Stuck descaling program on Delonghi ECAM Coffee Machines ECAM 290.xx EVO models

Рет қаралды 62,906

Жыл бұрын

Uploaded this to help anyone who has a Delonghi bean to Cup Coffee Machine, its for the Magnifica EVO (Ecam 290.xx models) but also applies to other Delonghi models.
Machine "stuck" in Descale mode? Won`t do anything other then say it needs descaling? flashing error lights? Its usually because the descale program has not been run correctly and has been interupted (i.e unplugged) mid cycle. Must be faulty then right?
Errm, No - see this video to see how it should be performed (warning, takes a good 40 minutes or so to let it run correctly!).
Let me know in the comments if you would like more videos like this to help diagnose issues on day to day appliances etc.
Descaling solution that I use (amazon affiliate)
Durgol Universal Fast Descaler for Coffee Machines amzn.to/3W4wRHd

Пікірлер: 138

@neyvie 23 күн бұрын

I see I am not the only one thinking the machine was broken. Looks like patience is key. Thanks for the vid!

@Sortitoutman 23 күн бұрын

Yeap, thats why I did the video. Just set it off and leave it to it and all will be fine :)

@leebushen 4 ай бұрын

I blame Delonghi for making this whole process super hard. It’s not intuitive to have the machine just sitting there doing nothing. They say it takes 45 mins but really it takes at least 1hr. The instructions in my manual are all in pictures, no words. You have to guess what things mean. The Delonghi videos on KZfaq show the bean symbols lighting up when they don’t. 15 mins of the process that seemed to be slowly pumping water in bursts were after the descaling solution was to be poured out so what was that about? Also the first part of the descale only descaled the coffee nozzle for about 1min before asking to be switched to the milk nozzle. Again, unintuitive. I dread the descale light coming up again! :-(

@davidvalens3337 28 күн бұрын

why not make it bluetooth where you can connect your phone to the machine and then it becomes way more intuitive

@leebushen 7 күн бұрын

@@davidvalens3337 Yes. I have bluetooth on my toothbrush so hardly a big ask!

@GeneralPsychologyPSY 7 ай бұрын

Thank you for this valuable information! I am also in the group thinking the machine glitched out. Now I understand patience is golden!

@Sortitoutman 6 ай бұрын

they say good things come to those whom wait, in this case a good coffee afterwards :-)

@DamnZambambos 3 ай бұрын

I love people like you that take the time to help others. Thank you very much! You’re the salt of the earth!

@Sortitoutman 3 ай бұрын

I appreciate that!

@NessywiththeADHD 9 ай бұрын

Thank you, Thank you, Thank you! My machine was stuck in this loop from the moment I tried to set up my brand new machine. While I'm a fan of reading instructions, my friend got a bit excited and said he knew what do and he ended up putting the coffee beans in the ground coffee section! We somehow initiated the descaling cycle and I've been banging my head on wall ever since. There was nothing useful on the De'longhi How-To account, I'm so glad I changed my search phrase and found your video. I followed your advice and let it take its time and voilà, no more flashing lights or descale symbol. I then enjoyed playing around with it, changing the grind and other settings and finally had a great coffee, two months and 4 hours after unpacking the machine 😆 I can't believe I've known him for 10 years only to find out now he doesn't read instructions 😂

@Sortitoutman 6 ай бұрын

glad it helped

@joannacholas514 4 ай бұрын

Big THANK YOU - I did first descaling and the controls keep popping up, which was frustrating. I was pretty sure it’s broken (I bought it in secondary market so no warranty) just did the whole thing as you explained and now enjoying my lil coffee ☺️ Thank you soooo much !!! Keep doing what you’re doing because this saved me lots of hassle, nerves and money.

@Sortitoutman 4 ай бұрын

You're welcome!

@ronravenhill8339 4 ай бұрын

1:26 Can't thank you enough for your video. I was close to phoning AO, and sending it back. All is well now thanks to your video. What I would inform you of, this was not a used machine but a brand new one. The moment it was turned on, there was the warning light together with descale. What bloody new machine wants a descale the moment you switch it on. Thanks again, all the best, Ron

@Sortitoutman 4 ай бұрын

No problem glad it helped

@Cadapalabraunsentimiento 4 ай бұрын

We were just about to bin our coffee machine. Thank you very much for video!!! Now it’s fixed and ready to use again 🎉

@Sortitoutman 3 ай бұрын

You're welcome!!

@maureennathan 14 күн бұрын

Thank you! I thought I was losing my mind. Now to find a hack around the whole process 👀

@jo-annemcgavin9610 4 ай бұрын

Many thanks for this very useful video & information ...i also thought when the machine stopped for ages that there was a glitch !...madly pressing all the buttons 🤦‍♀️🤦‍♀️🤦‍♀️ ,which clearly did not help ,i tried to find a troubleshooting site...hallelujah i found yours which explained it all ...problem solved and after 1.5hrs we were happily drinking coffee again ...dreading having to go through the descaling process again though 😬

@Sortitoutman 4 ай бұрын

You are welcome!

@joycej680 7 ай бұрын

Thank you! My first time descaling it & I was sure I either must have done something wrong or that I had a defective machine. Whew!

@Sortitoutman 6 ай бұрын

You are welcome!

@markbeaver4806 5 күн бұрын

Thank you, sir! You saved me on my work kitchen 😊

@Sortitoutman 4 күн бұрын

Happy to help

@lorelayfajar 6 күн бұрын

Thank you for this video it really helps they make it so hard to set up

@Sortitoutman 4 күн бұрын

You are so welcome!

@kadiryaz Жыл бұрын

Thank you. For 1 day I turned the machine off and on, but it turned out that you just had to wait. :)

@Sortitoutman 11 ай бұрын

You're welcome!

@vickio1697 6 ай бұрын

Thank you! The two Delonghi videos I saw didn't mention opening the steam valve so the process stopped waiting for me to do that. The filter coffee light is also flashing but the descale seems to be working ok.

@Sortitoutman 6 ай бұрын

Yeap, the steam valve is part of the descale process so machine won`t complete if you don`t open and close it when prompted.

@jobirumirov6545 5 күн бұрын

It has worked with mine. thank you so much 🤝

@Sortitoutman 4 күн бұрын

Welcome 👍

@blobbog Жыл бұрын

Worked ! Just had to be patient and trust it was doing it’s thing lol!

@Sortitoutman Жыл бұрын

glad it helped

@paulvyas1 3 ай бұрын

Had this problem, thank you so much for your help!! I thought I was screwed

@Sortitoutman 3 ай бұрын

no problem

@shon6680 24 күн бұрын

Helped me alot,was same issue, thank alot

@Sortitoutman 22 күн бұрын

no probs

@locomogaku633 4 ай бұрын

I wouldve really appreciated a progress bar or something telling me what its doing rn. thx for the video lad

@Sortitoutman 3 ай бұрын

no worries

@rahimameur4538 Жыл бұрын

Thank for this interesting information

@Sortitoutman 11 ай бұрын

Glad it was helpful!

@ozlemaktas2383 8 ай бұрын

You are my hero🎉thank u😊

@Sortitoutman 6 ай бұрын

no problem

@zahraghiasi9952 2 ай бұрын

Thanks was very helpful but I agree with some of the comments that says this process shouldn’t take so long. There is a problem in the system.

@Sortitoutman 2 ай бұрын

descaling takes time it has to sit in the pipes to desolve limescale. no problem just user error

@yuriu_6154 3 ай бұрын

Thanks for help🙌

@Sortitoutman 3 ай бұрын

No problem 👍

@henniebadenhorst9494 5 ай бұрын

21h10 Sout Africa time. What can I do to fix the hotwater flashing light?

@lorelayfajar 6 күн бұрын

Where does the liquid the liquid that comes with the DeLONGHI should be put on and do you also recommend adding a water filter mine did not include filter

@bobolino20 2 ай бұрын

Thank you so much!!!!

@Sortitoutman 2 ай бұрын

You're welcome!

@jevontheron3050 5 күн бұрын

Started descaling 10am ran through and this afternoon being 13:56 it’s still descaling this can’t be normal- and advice or reset for machine. Much appreciated

@ShannaBrown-jj8ul 3 ай бұрын

I am at a loss. I select the descale button but then the coffee bean indicator lights up and the descale process won’t start. I have no idea what to do or how to make it start.

@AliceBentu 21 күн бұрын

Hello! My machine has almost empty tank , i hear that the pump is trying to get water but it doesn t actually show the add water light , and when i fill the tank again and press the decalcify button , it starts again the process. I ve repeated the process again and again and again ,but water only pops from steam. Any thoughts about this? Thank you!

@davidvalens3337 28 күн бұрын

What does it mean if the smallest of the three beans on the display is flashing while nothing else is happening?

@zoranajacimovic8642 3 ай бұрын

Hello. Thank you for the video. I have a problem (different model of Delonghi) where on the second cycle of rinsing water goes inwards. And steam doesn't come out in milk frother after descaling. I have washed thoroughly everything considering milk frother, checked clogs...

@Sortitoutman 3 ай бұрын

theres a blockage in the steam wand

@zoranajacimovic8642 3 ай бұрын

@@Sortitoutman thank you for the answer!

@swiatowainwigilacja7331 5 ай бұрын

Thank you !

@Sortitoutman 4 ай бұрын

You're welcome!

@user-rc3lt5bc1e 2 ай бұрын

I’ve just plugged mine in after sitting for quite a long time… Magnifica 3300… But I cannot get it to even start the descaling process. What do I do!

@DanaMrkich 5 ай бұрын

Thank you!!!! ☕️☕️☕️

@Sortitoutman 4 ай бұрын

You are so welcome!

@airidasgrabauskas6699 3 ай бұрын

I got red triangle and hot water cup flashing and it doesn’t do anything at all

@victoriaamitai2969 2 ай бұрын

Did every step exactly correct. Waiting 45 minutes for the milk defrother to begin spitting water but it has not. Any ideas what to do ?The descale button is not flashing but steady. DeLonghi ESAM 3300

@Sortitoutman 2 ай бұрын

different model to this video

@hughgeaney6449 10 ай бұрын

Thanks for the video. On my machine the steam light stays flashing and won't start to spurt water. I am stuck and can't get it to do anything! Any help appreciated!

@shadeloven 10 ай бұрын

I'm facing the same problem, did you find the solution?

@apachemtz9349 9 ай бұрын

After I pressed the steam button just turn on the firts softener grain Icon nd stop there .. same initial lights problem

@oliveryuan1483 4 ай бұрын

I am facing the same issue. Both the descale light and steam light are flashing. No water coming out. Any idea?

@DanielDemoustier 8 ай бұрын

I have the problem that no water comes out from the middle when I turn the steam valve to the right during the rinsing progress. So, it's only rinsing trough the steam pipe..????

@reka5211 6 ай бұрын

Any solutions for your problem since then?

@Sortitoutman 6 ай бұрын

Its supposed to only rinse though the steam pipe when it asks you to open it.

@vantae03 Жыл бұрын

My coffee machine has the same problem but the issue is that the descale light (the red one) doesn't flash it just stays still, I did follow these steps that you showed but it still stays that way I don't know what to do

@Sortitoutman Жыл бұрын

If its solid and no other lights then its telling you it needs to start the descale program.

@wolfmanjim21 7 ай бұрын

Great video! I have a problem with my machine and was qondering if you'd encountered this as well. When i switch on my machine the coffee granule light is flashing repeatedly. Its the one which comes on when you need to empty the used coffee. I think it means the tray isnt inserted correctly, but i cant figure out whats wrong? Ive taken it out many times and cleaned it thoroughly, but no luck. Any ideas? Thanks in advance.

@vickio1697 6 ай бұрын

Empty the drip tray as well, if water is in there it makes the empty coffee ground bin light come on as it's triggered by weight. You might also have loose grounds somewhere inside the machine.

@Sortitoutman 6 ай бұрын

Its a simple microswitch, check it "clicks" when you push in the tray and again when you remove it. It will also flash when it thinks the machine is in need of a good clean i.e infuser cleaning if there is a restriction in flow of water.

@Sortitoutman 6 ай бұрын

Its just a simple microswitch nothing to do with weight. Light comes on after a certain amount of flow meter turns as a prompt to empty it even if its not full.

@kdkdkendndks67 11 ай бұрын

i have a similar one ( ECAM292.81.B ) but the descaling has been interrupted and now everytime i turn it on every light is off but the hot water flashing and the warning sign flashing. When i take the water out the warning and descaling lights are flashing. Any idea what could've happened ?

@yaraabdullah774 9 ай бұрын

Hey! I’m struggling with the same issue now, any tips on how you sorted urs please?

@kdkdkendndks67 9 ай бұрын

@@yaraabdullah774 Hi, I had to get mine done professionally because the issue was inside the machine so they had to switch a piece for a new one ... i'm afraid if the descaling goes thru the normal pipes then it might ruin inside pieces

@marinac634 7 ай бұрын

machine won t let me start the descaling process . when i hold press the button for 5 seconds, i get caution light flashing then nothing happens . what can i do ?

@Sortitoutman 6 ай бұрын

you have a different fault, caustion light usually means issue with infuser not being inserted correctly or jammed

@lohboys Жыл бұрын

i have this exact machine and the same issue with the descale light flashing, red descale symbol flashing and the red hazard (!) constantly on. When i press the flashing descale button, no water comes out and the smallest coffee bean light comes on. any help on this issue?

@lohboys Жыл бұрын

is it normal for the steam valve to shoot some water out, then stop shooting water out shortly after?

@Sortitoutman Жыл бұрын

Does it try to pump (can you hear the water pump run when you press the button). Or is it quiet

@Sortitoutman Жыл бұрын

@@lohboys Yes, it runs then stops for a while to allow the descale solution to take effect

@lohboys Жыл бұрын

@@Sortitoutman thanks for the reply, we figured out it shoots water out, stops, then shoots it out again periodically until the tank empties.

@kerriecapehart2898 10 ай бұрын

Thank you for this comment and this video! I have the exact same thing and I thought for sure it was broken.

@Linarrds 11 ай бұрын

i have the same machine, but mine does that water thing 8 times, then stops, and descaling button is flashing, what is the problem?

@jonathanzikeli8617 10 ай бұрын

Mine as well!! I want coffee🤣 what can we dooo?

@jonathanzikeli8617 10 ай бұрын

I got it! I took it to the shop and they exchanged the turbine, he said that an acid was used which was too strong and therefore destroyed the turbine while descaling… even though I used the original delonghi liquid!!!?! I‘ll use some cheap liquid from the discounter from now on

@derrickhumphries5571 9 ай бұрын

The problem is delonghi’s are crap

@Sortitoutman 6 ай бұрын

Thats a water flow sensor problem. Needs a replacement as its scaled up

@Xxxxzz597 8 ай бұрын

My machine displays these three lights - red descale, caution and flashing clean light …. I press the cleaning light it squirts water from the steam valve 4-5 times but then starts flashing again

@Sortitoutman 3 ай бұрын

either pump failure or flow meter failed

@user-kp6hf9eh4j 8 ай бұрын

Hi, please help my machine seems to be stuck in this loop and now has steam light flashing but nothing happening, has been sitting like this for hours

@esequiaspereirajunior4093 8 ай бұрын

Same happening here. Only steam light flashing. Please help me

@PinkMercedes 7 ай бұрын

The steam valve knob needs to click before it actually opens. I had the same issue for a while and then I realised that the knob wasn't fully turned.

@francescomeneguellobrenell6981 6 ай бұрын

Thank you ! It worked now!!!! @@PinkMercedes

@Sortitoutman 6 ай бұрын

as per video you need to open or close the steam valve when the light flashes.

@mariiafufaieva7424 8 ай бұрын

My machine is cleaning itself for several hours. Absolutely same as on the video. Just I think that’s too long and something is broken there

@Sortitoutman 6 ай бұрын

its normal.

@danijeldanijelvk5601 8 ай бұрын

Mine requires cleaning every 2 weeks. I do not know what to do?

@Sortitoutman 6 ай бұрын

new water filter and check what your water hardness is

@t4tyres226 10 ай бұрын

I have the Steam light flashing as well. No squirting...

@Sortitoutman 10 ай бұрын

close the steam valve

@t4tyres226 10 ай бұрын

Cheers, it wasn't fully turned. Thank you.

@polyphrenia8206 2 ай бұрын

Hi,i have other issue but similar. I followed all steps on the beginning,but after 5sec pushing the descale button the red triangle error warning starts blinking together with hot water button and afted few seconds machine stops and nothing happens. Not sure whats wrong😭 could anyone help please? I tried almost everything exxept calling service 🤭😂 thx

@Sortitoutman 22 күн бұрын

blockage, flow sensor or water pump failure

@isabelgarciacuesta1106 2 ай бұрын

Hello! I wonder if I'm the only one who isn't getting this right.. I've been descaling the machine for 4 hours now. The steam sign keeps flashing, and when I turn the handle to the right, the descaling sign immediately turns red. So I turn it left and there we go again, the water keeps coming out.. Then I add more water, the steam sign flashes again, and that's it, over and over again. Has someone had the same situation? I just want to go to bed now..

@alinamoldovan640 2 ай бұрын

I have the same probleme And is 4 h it dosn’t stop …

@renejosu 8 ай бұрын

My machine won't pump any water out

@kats7945 6 ай бұрын

My magnifica s ecam model is only pumping water out of the hot water spout and not where the coffee comes out during a descale. Once the water starts coming out of the hot water spout the window just indicates descale underway and then it sits there for a very long time... Over an hour with nothing happening at all, no noises no nothing. Then infuser stuck message comes up which is interesting because I had it in the shop for over a month with that issue but that seems to have been resolved until now. Used to come up when I turned the coffee machine on so this is the first time I've seen it since, while trying a descale. Frustrating and no idea what to do.

@l3obrown277 10 ай бұрын

For me, the beginning of this is interrupted, and I will only reach the end of the cycle. He hits me 8 times and stops

@Sortitoutman 6 ай бұрын

if its stuck mid cycle you need to let it complete it first then run a full cycle without interuption.

@nestorcolt 8 ай бұрын

We all just need some time sometimes

@Sortitoutman 6 ай бұрын

agreed

@judithmaxwell7306 7 ай бұрын

Descale light doesn’t flash

@shadeloven 10 ай бұрын

Hello, I am facing a problem. Can you help me solve it? I will send you a video

@spencersilva6546 5 ай бұрын

I have the same brand coffee machine and it is the worst coffee machine ever owned, the descaling light NEVER goes off, I have descaled it numerous times and still the descale light is on. Customer support from the company is very poor too. I’m taking it to the tip and going to enjoy watching it get crushed up.

@Sortitoutman 5 ай бұрын

If the descale lights on then you`ve not completed the program........

@spencersilva6546 5 ай бұрын

@@Sortitoutman it has been rinsed out with at least a whole bathtubs worth of water nothing happens. It just keeps emptying out and demanding more water and does it all over again and again.