How To Increase Acceptance Rate + Get Higher Paying Offers Walmart Spark
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Күн бұрынSick of getting $7 offers on Walmart Spark? In this video, I will walk you through how acceptance rate affects the offers that you see and give you ways to increase your acceptance rate.
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Timestamps:
00:00 - 00:42 INTRO
00:43 - 01:26 Why Acceptance Rate Is So Important
01:27 - 03:53 Method #1 To Increase Acceptance Rate
03:54 - 07:20 Method #2 & Support Tricks
07:21 - 07:45 Next Video: The Secret Metric Spark Uses & Outro
@leeknievel748 8 ай бұрын
Hey guys just letting you know, you can call that number over and over all day, each and EVERY rep will tell you they can NOT block specific stores in your zone, so yeah this can NOT be done.
@JustinMaxwellbiz 8 ай бұрын
Yeah this was changed shortly after I made the video. Sometimes they can block stores still but it's becoming more and more rare. I'll pin your comment so people know that this doesn't work anymore.
@leeknievel748 8 ай бұрын
Ok thanks for that.@@JustinMaxwellbiz
@wendyjefferson9314 4 ай бұрын
This can only be done now if the driver has a actual reason to not want to go to a certain store the customer service guy told me the only way he could block a store was if I was a victim of sexual harassment from a employee at the store
@jesica9540 2 жыл бұрын
I tried this method today, and they asked me which stores do I want to block out and i gave them 2 store numbers and locations. They submitted my request, and said that I should wait 3 to 5 days to hear back. I live in Florida. I told them the truth, I simply said that those two stores are too far from my town, and that it’s hurting my acceptance rate. Thank you Justin!
@zach7285 Жыл бұрын
Late I know.... but did it work?
@cw3128 Жыл бұрын
I'm in Pensacola and I need to block 2 stores that's out of my area also lol.
@jp3711nc1 Жыл бұрын
I did that to just now wake forest ones are far away and it's not worth it for me.
@frankfeng6199 2 жыл бұрын
Bro, I just started spark 3 days ago and you're a life saver, thank you so much. I had no idea what a Round Robin order looked like and I had no idea that one store was affecting my acceptance rate because I was declining it since it was relatively far from the other 3 I'm surrounded by
@DontLieBoutStuff 6 күн бұрын
The system is defaulted to send the best paying offers to the newest drivers...so you keep working. once the system doesn't consider you "new" anymore you will see less and less good offers no matter what your metrics look like.
@DawnSch Жыл бұрын
My acceptance rate has been nearly 100% from day 1 because I did this from jump not even realizing... Nice!
@JustinMaxwellbiz Жыл бұрын
That's great! Keep it high and you will make more than the other drivers in your area!
@michaelfroehlichf8395 Жыл бұрын
We need to do a series on customers that don’t feel like tipping. What do you do? Do you ignore it or two you reject it what do you to?
@cathyscreationandvlog4224 Жыл бұрын
Thank you for the help and the screenshot! As a new spark drive this video really helped me out .
@mceci1988 2 жыл бұрын
You’re awesome. Thank you for your selflessness and thank you for sharing this information to all of us who want to do more for a better lifestyle for us and our families. 🙏
@JustinMaxwellbiz 2 жыл бұрын
You’re most welcome! I’m glad I can help, even if it’s just a small number of people that I can reach. Thank you for your comment and I hope you start getting higher and higher paying offers!
@crispyrobot77 2 жыл бұрын
Great viddie. Thanks for the tips.
@rcdyer Жыл бұрын
I just signed up. Hopefully I get accepted soon. In my area there are 4 stores within 12 miles of me alone!
@leighpearce8685 Жыл бұрын
Thank you so much for this. There's a store in my area that always makes me wait and wait and wait. When I mentioned to one of the associates that the app said the order was "ready", he said "Oh yeah, ready doesn't mean it's ready." I decided then I wouldn't be going there anymore.
@JustinMaxwellbiz Жыл бұрын
Yeah some stores are terrible like that. I hope the other stores near you are better!
@juliesmith7456 Жыл бұрын
They mark or ready so that it doesn’t affect THEIR metrics. Basically they lie just to keep their metrics up. They don’t care if you’re waiting for however long.
@Thomas-jq2im Жыл бұрын
Lol, for real, ready doesn't mean anything. And I hate that you can't show up early even though it says that the order is ready. Waste of time.
@tanelise4673 Жыл бұрын
@leighpearce8685 I had an order once that said "Getting Ready" and I waited and waited and waited. When I inquired about it I was told they were getting ready to start on it!!! Wth??? So I cancelled it. I was so furious. So now I basically try to only do Curbside Pickup around 8:00 am. Anything after that is a Shop & Delivery. Or Instacart
@JeriDro Жыл бұрын
All of this is on point, thank you!
@JustinMaxwellbiz Жыл бұрын
Thanks for watching and commenting!
@zach7285 Жыл бұрын
I just got out of ICU and lost my phone lol....new channel new sub :) spark pay me more than any job really lol
@dshoec 2 жыл бұрын
its annoying that I keep getting low numbers for on time arrival because the walmart employees are always so damn late due to either low staffing or inefficient method of dealing with spark orders.
@JustinMaxwellbiz 2 жыл бұрын
Are you sitting at the store for a long time waiting for the order? If your pickup time is say 3:45 and you are still waiting for the order at 4:15 you can cancel the order for "long wait time" and then wait a few seconds and grab the order again and it will add money (usually $4-8) to the order and change the times for the drop-off. Hope that this helps!
@Wyatt_Riley 2 жыл бұрын
Just called, didn't know I could block stores and this will hopefully be a huge help. My zone has 3 counties in it so there are 15+ stores I had to block because they're all 30+ miles from me
@zach7285 Жыл бұрын
Same! My zone has like 8 stores but I only stick to 3 of em lol
@andriadixon4 2 жыл бұрын
This is so true my first day I let like 5 trips lapse the next day I accepted anything they gave me the third day my orders were golden
@JustinMaxwellbiz 2 жыл бұрын
That’s great! I love that this worked in your experience! Thanks for sharing
@hopkinsunlimited9844 2 жыл бұрын
I am learning that you have to accept all the crappy orders in order for you to get multiple orders. My first mistake was canceling orders on My first day
@rstuff1605 Жыл бұрын
Wait, so I should accept like just about all orders? Can I do multi orders on the first day like Ina bundle
@suncity_cucuy Жыл бұрын
it’s better to reject trips then to let the timer run out because better offers are being pushed out behind that. remember you are running a business if an order is not worth your time and resources don’t complete it over the long run offer pricing will drop when we reject low paying offers you may not get the order when they increase the compensation but the next driver will it’s like paying it forward
@leeknievel748 Жыл бұрын
Yeah and if you accept anything they give you youre going to be carrying bottles of water packs up 3 flights of stairs in apartments all day so yeahhh good luck with that!
@fabulousbabe95 Жыл бұрын
Thank you for all the information. I tried to do that yesterday, and the lady told me I had to email support.
@JustinMaxwellbiz Жыл бұрын
What did you try to do and email support about?
@fabulousbabe95 Жыл бұрын
@Justin Maxwell sorry, I forgot to elaborate. I tried to call support about declining offers from certain areas in my zone. A few of the stores are close to 40 minutes away.
@lsmenterprisesllc5597 2 жыл бұрын
Thank you for this info
@JustinMaxwellbiz 2 жыл бұрын
You’re welcome! Thanks for watching and commenting 🙂
@ezosoro Жыл бұрын
You’re so informative! I loved this video. Except when you said eXpecially that triggers grammar alarms for me. Lol
@JustinMaxwellbiz Жыл бұрын
😂 New York accent sorry about that.
@gseric4721 2 жыл бұрын
I've been thinking about red X'g 2 stores that are always sending me RR's that consistently mess up orders. The people just don't seem to care, and one of the stores is also way out of my driving routine through the day.
@americantroy77 2 жыл бұрын
Thank you, I see my first metric is 6% acceptance 😱. Another tip would be to not turn on the app until you are ready to roll. I made the mistake of just wanting to see what’s going on even when I was not looking to take orders.
@jesica9540 2 жыл бұрын
Same here! I had mine on for hours because I’m a newbie and I didn’t know it would hurt me.
@Reneec23 Жыл бұрын
Same , 😢
@dianek1683 Жыл бұрын
What does the acceptance rate need to be at to not be deactivated, whats the lowest % you can be at
@katrinab7657 Жыл бұрын
I did the same thing. You would think they would send you a notification when your acceptance rate gets dangerously low. I called in to support to see what was up. Even asked them to check my profile because something was wrong. Never once did anyone say anything about my acceptance rate.🙄
@MichaelBrianInc Жыл бұрын
How much price difference are the offers on average when having a higher acceptance rate? Is it a significant change? Does it vary by state and location? Also how to increase arrival time? Every order that comes in gives you 15 min or less to be at the store. This is nearly impossible.
@user-tq5yy6zv1s 2 жыл бұрын
Thanks for sharing 👍
@XeRo333 2 жыл бұрын
Wish there was a way to choose what types of offers you want to receive, if you can block stores why not order types? That way you can maximize your time on the road!
@curtisyoung513 2 жыл бұрын
If this were allowed then some order types would never get delivered and that's not helpful for Walmart and the overall program. Walmart has to ensure that everybody has a chance at getting a timely delivery.
@myshorts1058 2 жыл бұрын
Very helpful
@josel6360 2 жыл бұрын
I spark in Houston Texas. The Zone i am assigned to got like 19 walmarts and 3 sams club. They send me orders from all of them i only do one walmart, my acceptance rate is like 20% and on a slow day, the minimum i make is $150. So i guess is harder for people that are in little towns. I dont really be worrying about my acceptance rate. I still make my $$$ regardless
@gseric4721 2 жыл бұрын
That's crazy. Charlotte only has 12 stores, including 2 Sams Clubs 😂😂 But yeah, the greater the population of drivers, the tougher it is to maintain a high acceptance rate. I'm hovering between 20-30% and make around $170 when working from 7AM-9PM. Would be nice to make more being out there for that long though, but it's still good pay doing this fulltime.
@josel6360 Жыл бұрын
@@geraldineokeke3422i never u sed it. I really never needed to.
@alishaplatero9123 Жыл бұрын
I was told by support if the Round Robin offer is too far away (over 13 miles), that you first need to accept that offer, then you can drop the order without it affecting your metrics.
@JustinMaxwellbiz Жыл бұрын
Thanks for sharing. That's interesting. I'll have to see if that affects drop rate. What option do you select for the reason to drop the order?
@katrinab7657 Жыл бұрын
I don't do this alot, but I've occasionally cancelled an order that I accepted by mistake. If I cancelled very quickly, without starting the trip, I don't think it affected my cancellation rate. However,if I hit start trip, then cancelled, I got a ding.
@gweggslist4460 4 ай бұрын
It's fun when your last 35 deliveries where from the store closest to your house and when you arrive to do your 36th delivery and the app tells you that you're at the wrong location. So many things to look for in a short period of time like Store location, # of items, any heavy items, apartment or house, if apartment what floor, shopping or pickup, how may stops and do I know any of these people :)
@robbielynmccrary872 2 жыл бұрын
how do u know what stores has low amt of drivers compared to orders in other zones so i would know which stores are more lucrative?
@crob3094 2 жыл бұрын
Does any one know if Spark let's you change your name after fully getting on board? Typically I do that just for an extra layer of safety lol. Just wondering was all.
@leboonleboon1638 9 ай бұрын
Thank you thank you I did subscribe I appreciate people like you help. Other drivers become successful. Yeah I just started that two days ago and I had pretty good orders high price orders but all sudden I got a shit order 6 1/2 miles for three order batch for $8.50, now I did take it, but I wasn’t happy about that so my question to you, is that gonna be very frequent
@Ellen-il6dk 2 жыл бұрын
Thanks so much for this I had no idea you could block a particular store. I have one store that is the exact reason why my acceptance rate is not good. I am going to call spark tomorrow :-). You are a wealth of good, practical information
@JustinMaxwellbiz 2 жыл бұрын
I hope that when you called it worked out well! Let me know if they blocked that store for you! Thank you so much for your comment! I’m glad you found this information helpful!
@Ellen-il6dk 2 жыл бұрын
@@JustinMaxwellbiz Hello! So the initial support person I spoke to said on their level they are no longer allowed to block stores but they send a request with all the information so the store number etc. to a different department who will block it for us. He said it takes like five days. That was actually about five days ago I haven’t heard anything yet. Does the screen look different when a store is blocked like is that particular store grayed out or something? Actually it just occurred to me I did get an offer from the store that I want blocked this past Monday so let’s see what happens today its Wednesday
@Echomidnight87 2 жыл бұрын
So I called support to block a store and the first one hung up on me lol. Then the second person said they can't block any stores unless I've been assaulted.
@Ellen-il6dk 2 жыл бұрын
@@JustinMaxwellbiz So to follow up I was told by one of the agents that if I don’t feel safe at a particular store and/or have had or known of unsafe incidents at a particular store THEN they can block said store. Soooo…I waited about a week, called back and said I didn’t feel safe at this Walmart and I know people have experienced incidents there (this is true, the latter part a way…I feel fine there 😂🤷🏻♀️) and yay, they blocked the store so I don’t have any more offers that I’m just going to keep turning down which affect my acceptance rate. Frankly I think they should allow you to block a store in a particular zone if you keep getting bad experiences there which I did on curbside pick up three times… And/or maybe for geographic purposes you’re never going to go to that store but you’re going to all the others they should allow you to block it but I’m just happy it’s not affecting my metrics anymore. Anyway thanks again for even bringing up that we could request that
@Ellen-il6dk 2 жыл бұрын
@@Echomidnight87 See my comment below from today, 4/5/22 😊
@SaL-ep7zb 2 жыл бұрын
An important thing you missed pointing out is that if you want to decline an offer without taking a hit on your Acceptance Rate just let the offer expire vice clicking "decline". It's very important drivers understand that so that way they are not required to accept all the orders that don't make any sense miles to pay ratio during the first 50 offers.
@JustinMaxwellbiz 2 жыл бұрын
That doesn't keep you from getting your acceptance rate lowered. If you are shown an offer that the notification says "you have 1 new offer.. you have until __ to accept" then if you don't accept that order then you are going to get -2% on your acceptance rate.
@jessemartinez9061 Жыл бұрын
If orders are assigned to you and you let them expire they will affect your acceptance rate. Now if its ASAP order you can let it expire without affecting your acceptance rate
@SaL-ep7zb Жыл бұрын
@@jessemartinez9061 I work for Walmart Spark in the Customer Support department. I'm not just giving an opinion, I'M ADVISING you guys how the metrics work.
@jessemartinez9061 Жыл бұрын
@@SaL-ep7zb nice, in the last 3 yrs i have for spark a lot of thing has been changing and speaking for my present experience. Its been a mess these past weeks. My metrics were frozen for the longest time and took a while to fix that issue. The other day i was talking to another driver he showed his metrics and they were horrible basically all red and he kept on getting the top pay orders while i was sitting in the same parking lot with 100% across my metrics and 4.9 customer service and wasnt getting anything
@jeffw1124 Жыл бұрын
You are incorrect. I have never ever rejected an order, let them all time out. I have 243 competed deliveries and have learned this info is false. My rating went from in the 60s to 24 percent a few weeks ago. I let all orders time out that I didn't want on a long weekend. I worked for 3 days, and took every single order that I could, now my rate is back in the green at 64%. Also, this thing about Round Robins only counting, I am not so sure about that. Again, I have never rejected an order, always let it time out. It doesn't matter, you get dinged for it.
@JR-ol3hx Жыл бұрын
So I called to get a store taken off and they told me that he could not do it. He said he would have to block me from the whole zone, and the only way to block myself from a store was to go to the store in person and talk to the manager and tell them that the store is too far and nothing else. Just that it's too far. He specifically said ONLY say that it's too far. So I don't know? Any suggestions on what to do besides do what they said?
@sandyinoregon74 Жыл бұрын
I was told by the Spark support, that if you just let the offer expire instead of rejecting the offer, your acceptance rate will not be affected. I had a rate in the 40's and quit rejecting offers, and now my acceptance rate is nearly 70 percent.
@Thomas-jq2im Жыл бұрын
I call bs on what support told you. I've only declined 4 orders in the past week and my acceptance rate is now 12%! I'm going to call support like he said in the video and block the stores that are far away from my main cluster of stores and see if that helps.
@JeriDro Жыл бұрын
I never decline and I'm sitting at 2%AR. what you are saying isn't true for me, all other stats are perfect
@andreacoones1587 8 ай бұрын
That must have changed because I never decline the offers, they time out and my AR is trash
@amberfreeman4335 2 жыл бұрын
Why can’t you just switch stores when you’re near them? We should be able to Spark from whatever store we’re near at any time.
@brandonohara4122 Жыл бұрын
Well typically it'll send you an offer from the store that's closest to you and then it will go to the next closest store depending on what offers are available and so on so forth
@mekaapeclub138 Жыл бұрын
Yea you don’t want that lol instacart and shipt switched to that and it’s really bad 😂
@kathypearson5963 Жыл бұрын
I agree because the doordash and the roadie app does it.
@TNcatlover33 10 ай бұрын
Should but it doesn’t work…when I go to my moms 1 hr away I still get offers from my house not her store
@TNcatlover33 10 ай бұрын
@@mekaapeclub138instacart is horrible now plus they stack 2 and 3 different stores together…I’ve taken very few
@wak2767 2 жыл бұрын
This is the metric Spark uses to punish and manipulate drivers. We are supposed to be independent contractors yet we can’t pick the orders we desire? The shop and deliver orders basically destroyed every driver in my areas acceptance rate over the holidays. Why would I take a $7-$9 round Robin when I can just wait for a shop and deliver order at $20+ to drop. I like everyone else just ignored most of the round robin curbside offers and took the better ones. Now that they have cut their order volume in my area I am struggling to rebuild my acceptance rate. It doesn’t help that the metrics are basically frozen. Mine are only updating every few days to a week and only a few trips at a time. I am taking almost every round robin order now but my AR has only slightly gone up in 6 weeks time. I would like to think this isn’t on purpose but I don’t see them doing anything to fix it. I know for a fact there are many drivers experiencing this same problem.
@jesseenixon 2 жыл бұрын
How do u get rid of those 10.orders. It takes 2 hours to get those done and such gas
@eno1612 2 жыл бұрын
Am learning a lot from this channel yet am not even able to get my application through. Uuh!
@israelreynoso9006 10 ай бұрын
I had a 46% acceptance rate yesterday, but this more it was at 18, and I was working all day yesterday.
@jeffw1124 Жыл бұрын
I still don't get what exactly a Round Robin is. My metrics are all green except AR, and it was 62% and went down to 28% in one day because I was on a shop and delivery order, and while on that order, I kept getting offers left and right. I ignored them and my rate plummeted. I assume that was a system glitch, as I didn't think you could get orders while on one. They are supposedly working on that, which I doubt. They don't seem to react to requests too well. Anyway, I was told that a Round Robin is the orders that come at the 20 minute drop and have the 45 minute arrival on them, AND have a 60 second clock on the order. Is that correct? I usually have a 3 minute clock, and often I let them time out and they will pop back up with even more time to accept. I still don't understand what Round Robins are exactly. I plan on taking all of them I get offered to get my AR back up, but I can't really identify them at this point. My orders are crap now, even with all green except AR, so I know it matters.
@stidwell91 Жыл бұрын
We need a better way to track tips. How do we know that Spark is not keeping our tips? Case in point: this morning an offer came up for 2 deliveries at 9.00. I checked the addresses to see if the mileage looked correct. While I was doing that, the offer expired. But, minutes later, I got another offer for 2 deliveries for 19.00. Guess what; it was the same 2 addresses I had previously seen. So, was the first offer low because Spark was keeping the tip, or did Spark plea with the customer to add a tip? Whatever the case, it looks fishy.
@nkcrook 2 жыл бұрын
My acceptance rating has dropped, so this video has been so helpful. I would also like to know if rejecting offers lower your acceptance rating, or should you let it expire?
@JustinMaxwellbiz 2 жыл бұрын
You should let the offer expire rather than rejecting it.
@a3arnold627 2 жыл бұрын
@@JustinMaxwellbiz I have never hit the reject button but let a few expire. I have a 76% acceptance.
@jeffw1124 Жыл бұрын
You should let it expire, but it will still count against you. You can get your Acceptance Rating back up fairly quickly by working a few days and accepting everything, no matter what. Mine went from 24% to 64% in a few days by me doing this. This is the only area that I don't stay green in, because I won't accept garbage orders.
@shaunaw7596 Жыл бұрын
@@geraldineokeke3422 stop spamming geez
@katrinab7657 Жыл бұрын
I took 2-3 days and accepted everything. Went from 22 Percent to 54 percent quickly. Seems I am seeing offers consistently again and better paying round robins. Going to add some of these tips. I wanna see what offers I get at 80+ acceptance.
@chris-zn2ge Жыл бұрын
How do you set up the zone that you are willing to drive in?
@davidblaney2024 2 жыл бұрын
I'm having an issue with all the trips I do being reported as "total trips". It's showing a far less number then I have actually done. Its making my acceptance rate show as far worse than it should be.
@JustinMaxwellbiz 2 жыл бұрын
Recently I am having this problem as well. My metrics haven't updated in over 8 days and I'm not sure why this is. I've tried changing zones, logging out, etc. and nothing seems to fix it. I bet Spark is working on something in the background and it will be back to functioning properly soon! Thanks for sharing and let me know if your metrics update!
@stevedavenport1202 Жыл бұрын
I just realized this yesterday. My AR is at 38% and my orders have been total garbage...gotta go threw hell to get back to high paying offers.
@alex333robles777 Жыл бұрын
When I called to tell them removed one store that is far away , they told me they don't have the option to remove it. So ??? What should I do?
@LyKenshie Жыл бұрын
Here's the question I'd like to ask, why are your stores 70 miles apart? I don't have stores NEARLY that far apart, more like.... 4 miles or 10 maybe
@tommie5778 2 жыл бұрын
So even if you let the orders time out .. that counts towards your acceptance ? Not cool lol , I thought it’s only if you click the red reject offer button that it effects you
@mildredreno4454 9 ай бұрын
Hello. I keep getting same surge offer from same store been going on for over a hour? Should I decline or just hope it finally stops....
@user-mo9ox3gh5k 9 ай бұрын
thank you
@cassiea9715 Жыл бұрын
Hello ! I accepted 9 trips and refused 2trips at same day . But next day when I checked my acceptance rate only increase 4% . Do you know what happen is it ? Thanks
@drburcham 2 жыл бұрын
I was at a 95% acceptance rate yesterday they add a 2nd walmart that's in our area. I turned sparks on and 2 orders showed up one for each store, the bottom/2nd order was better than the top/first order so I took the bottom/second order. And the next day it dropped to a 89% acceptance rate. Was this because I took the bottom/2nd order?
@dwayneharris8957 2 жыл бұрын
Quick question how does the extra effort work with spark ?
@tomm3218 Жыл бұрын
Great video Justin. New to your channel. Question: I submitted my spark driver app over a week ago and have not received any follow up email. Is this typical?
@JustinMaxwellbiz Жыл бұрын
Yes that's normal. Sorry for the long delay. Just saw your comment!
@brianradko3434 2 жыл бұрын
Tried doing this remove certain stores from my zone. This is not possible so I'm told from support.. stuck with getting offers from stores that ore 20 miles away..
@gootchie 2 жыл бұрын
High acceptance rate will get you more orders, but not necessarily better ones. All too often I end up with crappy dotcom offers or Sams orders.
@msanchez1078 2 жыл бұрын
The App still need work and all my metric are 100% and other drivers with worse Metrics than me get more offers than me it make so sense
@plontkegurl9529 2 жыл бұрын
I get multiple offers at one time and can only select one. I select one but I get penalized for the one that I didn't select. I have sent multiple messages and snap shots showing this. My acceptance rate has gone down due to this issue. Anyone have this issue?
@Fatima-no3gf 2 жыл бұрын
Yeah did this a few months ago. Sad thing is here in Kalamazoo Michigan those first come offers still affect metrics even though they not supposed to. That's all I see I can't even see my red robin offers because of all the surge price and first come offers. Especially when there like 15-20 offers sent at once. They really need to work on this app.
@JustinMaxwellbiz 2 жыл бұрын
Oh wow the other offers shouldn't be affecting your metrics. The round robin orders always have a 1 minute timer if that helps. I know the app sucks when there are tons of orders showing up and the app is refreshing and it's impossible to click on an order to accept.
@dolphindave1966 2 жыл бұрын
My acceptance rate is 64 and everything else is perfect. I'm barely seeing any orders now. Guess I need to try to get it to 100
@Fatima-no3gf 2 жыл бұрын
@Storytime with Mamabear just couple weeks ago I got on the app to check see if any good orders, since haven't done in a while. I didn't get any round robin offers but other offers popped up (FCFS). I didn't accept and my acceptance rate still went down. So just a heads up, because when it was bad snow days it messed up my rate. To many offers coming through at once.
@adaywithdeva 2 жыл бұрын
I applied for them a weel ago but they are not hiring so im on a waiting list.. but great video
@PlaguedGhost Жыл бұрын
No store employee has ever gone back to shop for missing items. In fact they wanted me to deliver a walking cane that was obviously broken to the customer and then have the customer call support for a refund.
@JustinMaxwellbiz Жыл бұрын
Oh jeeze. nah F... that. I have the associates do their job and tell them I won't accept broken items because it's going to be my metrics that are damaged.
@TLil21 9 ай бұрын
I have a 100% acceptance rate and this other driver keeps rejecting all the curbside pickups and still gets more offers than me. Not sure how he does it, makes no sense. He gets like 2-3 offers per hour, when I only get 1 maybe 2 sometimes per hour.
@hokinsont3681 2 жыл бұрын
Do you know why they send you offers from another store when your by a different Walmart? I thought they were supposed to send you offers to the closest Walmart near you?
@pshngo Жыл бұрын
It gets sent to the closest "available" driver
@user-iv9qt8nx6y 11 ай бұрын
I delivered for point pick up and only received orders during black Fri I switched to spark 2 weeks ago my question is does the sites do the same offers or should I so both apps together I live where there is literally 1 Walmart and advance very little orders atm would I be better off to run both apps
@universalash333 2 жыл бұрын
Hello, I tried doing this…no luck. They said I couldn’t block stores. Maybe in the past it was easier to do…? Thanks for the tips Though!
@melissaprattini8531 2 жыл бұрын
You are freaking awesome!! Thank you so much for these tips!! Do you have any inside about first come first serve orders? Does phone service or phone type matter? It seems I barley have time to see the order, it's literally gone in a flash. I know they are good paying orders because that's about all I get to see for the split second it's on my screen?
@JustinMaxwellbiz 2 жыл бұрын
I appreciate it!! And you are welcome! Thanks for watching and asking questions :) First come first serve orders are normal round robin orders that were not accepted by drivers. After a round robin order (the ones that say you have 1 new offer) is not accepted, it is then sent out to all drivers in the area. Regarding phones/carrier- I think that iPhone works better in my experience using android for over a year and then switching to an iPhone 2 months ago. I was using google fi before and hated having so many dead zones and with verizon it's so much better. With an iPhone the app is more stable and has less glitches and the accepting offers screen doesn't do that crazy jumping all over and refreshing nonsense.
@jimbodawg954 2 жыл бұрын
How long it’ll take for them to approved you?
@Nerv316 Жыл бұрын
Can the store check you in? Sometimes my app says I'm checked in but I'm not at the store and just waiting for no reason. Some have checked me in others won't help.
@JustinMaxwellbiz Жыл бұрын
Yes they can! Usually there is a number on the signs in the pickup area and you can call that number to check in. I guess a lot of drivers do this. Just tell the person on the phone that you want to make sure you are checked in and you've been having issues with checkin working.
@melindacook772 Жыл бұрын
I'm new to Spark. When I'm through delivering a order and pulling away from their house I start getting orders while I'm in the middle of driving. I can't just stop in the middle of the road and sometimes theirs not a good place to pull over. So from my understanding it affects my rating. What's the trick to this? I wish there was a pause button like Uber Eats.
@taglitigation Жыл бұрын
That happened to me once. Just go to Spark Now and turn off.
@curtisquickjr.3488 2 жыл бұрын
Hey the Wal-Mart here where I live other Spark Drivers are saying that 2 people are getting orders that are unicorns because they know someone who is working in Wal-Mart can a Wal-Mart employee send orders to a specific person and if so how do I stop them
@JustinMaxwellbiz 2 жыл бұрын
Hey. Thanks for that question. This isn’t accurate. Everything is system based so there wouldn’t be a way for that to happen.
@Jayydee227 Жыл бұрын
I have all green metrics with a 82 acceptance rate I still get alot of no tip order is my walmart bad or do I have to get my acceptance rate higher I don't get it
@mindililley7969 Жыл бұрын
I just started started doing Walmart Spark. How do I view my acceptance rate?
@tanelise4673 Жыл бұрын
I called months ago and gave them stores to drop and nothing ever happened. Thought I'd try again today and was told they can't do that. I'll try again.
@mfieldssogood 2 жыл бұрын
May I ask a question? The SPARK positions are full in my area, can I apply and work 50 minutes away then will the algorithm pick up orders in my area as I head toward home? Can we pick up in different areas? Thank you for your information
@JustinMaxwellbiz 2 жыл бұрын
You can call driver support and try to have them move you to a location that has less of a waitlist. Then when you are accepted off the waitlist you can change your zone yourself to the one that you are in.
@mojojuicejoe1 2 жыл бұрын
What's a "round robin"
@tonypoor9110 Жыл бұрын
Round robin orders go so fast I don’t even get a chance to look at the offer. I can be on the spark app, here an see a round robin come through and before I can click on it, it’s already gone. Literally happens every time.
@andreacoones1587 8 ай бұрын
Does AR actually effect your orders? In the app it says that it isnt supposed to...
@gseric4721 2 жыл бұрын
Chose to take the day off today and Charlotte's giving out $5 bonuses at 8AM 😭😭
@lindseyteters4739 Жыл бұрын
Would I be able to block a store if they send out heavy items? I have spinal injuries and can't carry more than 30lbs or walk around with it until I find their apartment
@Thomas-jq2im Жыл бұрын
The order will indicate any heavy items before you accept it.
@anonymousapronadventures24 2 жыл бұрын
Do you have any idea of how I can get reactivated? I got a message that a store reported me that I accepted an order and I did not pick up. I actually cancel the order but I don’t know why they couldn’t see it at their end. I got deactivated just because of that , I called and they said they will get back to me but I have not heard anything from them.
@1120forevrr 2 жыл бұрын
Can’t
@ASH-se6kr Жыл бұрын
good afternoon, if I do evening part time do they bring the stuff outside to my car or I have to go inside to scan them ? Thx
@JustinMaxwellbiz Жыл бұрын
They will bring the order out to your car once you check in on the app and park in the designated parking area. You can choose to help them load your car to get out of there faster (because you have to scan the order stickers anyways).
@billystalk 2 жыл бұрын
But now the option to block stores no longer exists. I get offers from stores 30 miles away I got (Dallas-DeSoto zone) 13 stores when I’m at a store that is south of me then I get an offer that is now 40 miles away from that current store. These rr keep coming from the furthest from me! And this sucks!lol any advice
@melindacook772 Жыл бұрын
Im in Rowlett and I get offers from way over on Forest Lane in Dallas.
@deniseedgell1781 11 ай бұрын
I cannot find zones that need people. I didn’t get on the app because there is no openings in my zone and they would t let me. I’d like to be at least on a wait list. This is real time. 7/18/2023
@kamalkarki3745 Жыл бұрын
Hello do you have any idea app doesn't allow early start atlist we have to wait 30 minutes so even we are already in store do have any tip can i do early signing?
@JustinMaxwellbiz Жыл бұрын
This video shows you how to start orders early. kzfaq.info/get/bejne/rap2qNV2s92uf5c.html
@novemberwinter156 Жыл бұрын
Hi i have tried this and I’m still getting orders from a Walmart that is 30miles from me and it’s so frustrating be causing I’m green in all other areas except acceptance rate I’m at a 28%….. it’s annoying because i call almost 3 times a week and i still get Offers from the store that’s 30miles from me they rep stated she will put the information in and if i still get Orders after 5 days that means they declined blocking that store …. Smh hopefully i can get orders todays i haven’t received offers in 2 days the only offers i we’re receiving were return orders 25miles away i kindly let those orders expire… this is so unfortunate i normally make 1500 a week easy this week i only made 575.00 no orders Thursday or Friday Today is Saturday so let see what happens … smh ….
@angieb1234 Жыл бұрын
How come my tips still say pending after 2 or 3 days
@Cajunadventures Жыл бұрын
I wish I can do Spark, but I’ve been on the waiting list for almost 2 years in Lafayette Louisiana
@user-yw6qm3gp9m 7 ай бұрын
Via Instagram
@anomolee 2 жыл бұрын
I'm so sad 😭 called this morning and all five reps said they just updated their policy so you can only ban stores if you have safety/fear concerns. They said if they submit the tickets and I'm not afraid of those stores, the request would be rejected. There's six stores in my zone but three of them are a thirty minute drive on the interstate away from me. Not sure where to go from here.
@JustinMaxwellbiz 2 жыл бұрын
I’m sorry that this has happened. In my most recent video I touched on this that they changed their policy. You can say an associate swore because the pickup location was super busy and the associate was stressed out. Tell them that swearing is against your religion. support should still grant the request. If you don’t want to do that you could tell them that people were driving recklessly at that store and you are afraid of getting in a car accident. I think that sounds like a valid reason as well.
@jessicamartin2242 2 жыл бұрын
Same here. It is not looking good for me in my Zone with all the Walmart stores so spread out. I want to keep driving for them, however this very issue is killing my acceptance rate.
@jesica9540 2 жыл бұрын
@@JustinMaxwellbiz I tried this method today, and they asked me which stores do I want to block out and i gave them 2 store numbers and locations. They submitted my request, and said that I should wait 3 to 5 days to hear back. I live in Florida. I told them the truth, I simply said that those two stores are too far from my town, and that it’s hurting my acceptance rate. Thank you Justin!
@gurlycash7394 2 жыл бұрын
Call back and tell them that most of the offers are going to apartment complexes that are badly lighted and have obstructed views. Safety hazard
@dalephillips8250 2 жыл бұрын
What do you do if you want to sign up for spark but all areas in my city say "FULL"? Do you think if I sign up at an area near my city I could slide into my own area soon?
@teepatt92 2 жыл бұрын
Yes all you have to do is switch the zone you want to deliver in
@egb1786 2 жыл бұрын
Hey how do i get like a extra order like i had a order to be dropped off for 1pm but I’m just sitting here at 11am waiting on the time so how can i get another offer while i wait
@JustinMaxwellbiz 2 жыл бұрын
Unfortunately, you can only get one order at a time. Are you able to start the trip yet? The 1pm drop-off time is usually the latest time that walmart will want the order delivered but you should get it by noon at the latest.
@greenemachine2837 2 жыл бұрын
I was told from support you can only block stores 13 miles away.
@JustinMaxwellbiz 2 жыл бұрын
That's really great information to know. Just tell them in that case that you want to block stores that are that far. Tell them it takes you over 25 minutes to get to the store and they should block the store.
@amandavaldez2785 Жыл бұрын
My rates 6% and I'm not getting RR only fcfs or surge orders called see volume it's always busy 😒 how I fix I've accepted everything can't get acceptance up 92 arrival 4.8 cs 0 drop rate I don't get it
@JustinMaxwellbiz Жыл бұрын
So if your doing only fcfs and surge you aren’t getting orders that increase your acceptance rate. Wait until 15 mins past the hour and see what kind of RR orders you get and start accepting them.
@amandahales5637 Жыл бұрын
I called to have a store blocked that is too far away, I was told it would take 7 to 10 days. I gave them a few weeks and store still wasn't blocked. I called this morning and was told sometimes they'll deny this request if a store has too high of volume, even if it's too far away. They also said I should just accept these round Robin offers and then cancel them using the reason "other" and then they won't affect my metrics. Has anyone heard of doing this?
@melindacook772 Жыл бұрын
Doesnt it affect your ratings when you cancel?
@katrinab7657 Жыл бұрын
It seems that as long as I haven't marked 'start trip' yet, it hasn't affected my drop rate. I plan to test it out over the next few days to see if I can get my acceptance up without taking crap orders.
@Thomas-jq2im Жыл бұрын
@@katrinab7657 let us know how it went! I'm tired of getting offers from stores that are too far away
@katrinab7657 Жыл бұрын
@@Thomas-jq2im it does work. My drop rate was not affected! I accept, then cancel immediately. For awhile, it seemed like the better offers came on the second or third try. Like I might turn down $14 for 2 deliveries 8 miles, and the next offer might be $22 for 1 delivery 2.7 miles. My acceptance rate went from 22 percent to 44 percent in a couple of days. It would have been higher, but I was afraid of to cancel everything I didn't want and I let a few just expire. I got over 50 percent acceptance rate quickly, and my orders were significantly better. Everything was $20-$30+ I messed up my acceptance rate 2 days ago when they were changing to the new version of the app. I didn't know which were round robins. But with the updated app, it looks like maybe only the round robins have a timer now? Still figuring that out.
@Thomas-jq2im Жыл бұрын
@@katrinab7657 that's great to hear, I'll have to start giving it a try.
@msjohnniewright9777 Жыл бұрын
I’ve asked about removing a store and they always tell me NO I can’t. Ugh.
@jennifereldridge273 Ай бұрын
So other spark drivers metrics are worse than me but they get every high dollar order I get the rejects I don’t understand why Help please
@RaynmanPlays Жыл бұрын
"Their system doesn't allow them to look into the future..." Imagine that.
@phreaksangel3584 2 жыл бұрын
So I've only been doing this a couple weeks. Are all offers "round robin" offers or just some of them? Also, round robin means that it's a free for all correct? Thanks!
@katrinab7657 Жыл бұрын
Round robins gives you an exclusive window before offering to someone else.
@tiffanypritchett6612 8 ай бұрын
Is there anyway you can get rid of a store?
@Levv341 2 жыл бұрын
I wonder if anyone else if having an issue with there metrics not updating? Specifically with acceptance rate and total deliveries. I have been told there is a general issue going around where even after 50 or so trips your metrics still dont update. Support is telling me this and its been weeks since my metrics have updated smh
@godlovesyou.3771 2 жыл бұрын
It’s been 3 weeks at 22% never updating. I called customer service and They said to wait. Till this day still at 22%smh
@ThouSayest 2 жыл бұрын
My acceptance rate is low and I get high paying jobs. You can’t block off specific stores anymore
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