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How to Lodge a Complaint on DPG Portal in Hindi । kisi bhi Government Department ko Complaints Kare.
DPG Portal Link:-dpg.gov.in/def...
Pg Portal Par Compalint Kare:- • Video
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Dosto Aaj Ki is Video me main aapko Ek aisa website ke baare me bataunga jaha se aap kisi bhi department ke releted complaint kar sakte hai Aapka problem kahi bhi solve nahi hua yaha tak ki aap pg portal par bhi complaint kiye fir bhi solve nahi ya aap pg portal ke solutions se satisfied nahi hai to bhi aap is portal par complaint kar sakte hai
Is portal par pahle main khud complaint karke check kiya hu jabhi aapko bata raha hu
Lagbhag main is portal par 30 se 40 complaint kiya sabhi solve ho gya hai
Aur aap complaint likhne ke time me kya galti karte hai wo bhi bataunga
Video thora lamba ho jaayega kyuki pura details me bataunga taki aapko koi doubt nahi rahe isliye video ko pura dekhe
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The Directorate of Public Grievances (DPG) in the Cabinet Secretariat of Government of India helps to obtain responses to unresolved grievances on matters relating to some Central Government Departments and Organisations . DPG can help you to obtain a response and resolution on these grievances from the department or organisation.
How to approach DPG
Please give details of your grievance with copies of supporting document. Your earlier attempts to have the grievance resolved through the grievance redressal mechanism of the department should be furnished. Indicate whether you have filed any appeal against any previous decision of the organisation or department, before any court, tribunal or consumer forum. State your identity and postal address, e-mail address and telephone number. Don’t forget to put your signature or thumb impression on your letter. The postal address of DPG and the procedure for lodging your grievance on-line are given here
DPG does not charge any fee.
How DPG will deal with your complaint:
DPG will assess what aspects of your complaint fall within its purview and the gravity of the complaint. Based on this, it will seek comments from the concerned department or organisation or transfer the grievance to it requesting it to directly deal with the matter. This is normally done within 15 working days of receipt of the grievance. A letter will be sent to you informing you of the action taken.
When DPG seeks comments, the department or organisation is expected to examine the matter and give a reply within 30 days. After receipt of comments, DPG may, if considered necessary, seek further information to ensure that the grievance is dealt with in a fair and objective manner by the department or organisation. Cases on which comments are sought are closed in DPG with the approval of Secretary (Coordination & Public Grievances) in Cabinet Secretariat of Government of India who heads DPG.
Issues which are not taken up for redress
1.Subjudice cases or any matter concerning judgment given by any court.
2.Personal and family disputes.
3.RTI matters.
4.Anything that impacts upon territorial integrity of the country orfriendly relations with other countries.
5.Suggestions.
Topic Coverd:-
Directorate of Public Grievances
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