How to Make an AI Customer Support Phone Line in 3 Minutes (w/ Knowledge Base)

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4 ай бұрын

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In this video I'll be teaching you How to Build an AI Customer Support Phone Line in under 4 minutes using Air AI. AI voice assistants are all the rage right now, with platforms like Bland AI, Air AI, allowing anyone to make AI voice bots for their businesses to make calls for them or to answer inbound calls also. If you want to learn how to build an AI Voice Bot for Customer Service to sell to businesses or how to build an AI calling system to automate your own business then this video will be extremely valuable.

Пікірлер: 90

@LiamOttley 4 ай бұрын

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@thecryptocoach_ 4 ай бұрын

Thank you, these micro learning videos are excellent. Straight, actionable and not overwhelming.

@marjo-electron-libre 4 ай бұрын

Amazing Liam! Nice sharing, so useful, thanks!

@CoolVibes365 2 ай бұрын

The current issue with these AI agents lies in their delayed responses, causing them to feel non-human. However, there are two potential solutions to this problem: Solution 1: Incorporate filler words such as 'Yes' and 'Ummm...' into the agent's response framework. By interspersing these filler words until the actual answer is ready, the AI can mimic the natural pauses and hesitations typical of human speech, thereby reducing the perceived delay. Solution 2: Implement an assumption-based approach both at the beginning and during the response process. By anticipating potential customer responses and preparing suitable follow-up responses in advance, the AI can significantly shorten the time needed to generate a relevant reply. This method enables the AI to swiftly recognize and adapt to expected customer inputs, streamlining the conversation flow and enhancing the overall user experience.

@BoxingPound4Pound Ай бұрын

100% agreed. A combination of both solution 1 & 2 sounds like gold. Do you work in the AI space?

@CoolVibes365 Ай бұрын

@@BoxingPound4Pound Currently I'm studing Coding and AI. What about you?

@Monster.Motivation-ij2df 4 ай бұрын

Liam out here with Gem after Gem. Love from Melbourne Australia my g

@Falkenbergo 4 ай бұрын

This is so helpful. Liam you are the man. I hope its not to late to make an AI company start next year?

@aimattant 3 ай бұрын

That's the update that I have been waiting for. At last. Knowledge base. I hope it lives up to the new update and does perfect calls without robotic inbound calls. I will check it out and see what it can actually do. If it does it well. I will do a video and service on this for potential clients for sure 🎉🎉 But with what I have seen recently, I am not convinced yet. I wonder what LLM air ai works on?

@sithewiseguy 4 ай бұрын

10/10 for thumbnail

@BrockMesarich 4 ай бұрын

The days of annoying customer service robots are soon to be over. These AI customer service agents are going to be even more helpful than an actual human! Fire video as always! Say hi to your sister for me (;

@SaminYasar_ 4 ай бұрын

Lmaoo brock 😂

@axtrion888 4 ай бұрын

100% done with humans.

@madjunir 4 ай бұрын

They are coming for all our jobs... Rip humanity

@BrockMesarich 4 ай бұрын

@@SaminYasar_ hahaha!

@jamesmiller6319 4 ай бұрын

You can say that again Chief

@SaminYasar_ 4 ай бұрын

Awesome vid Liam this sector is gonna be so huge

@CoreAspect 4 ай бұрын

It sure is, the application of real life voice with LLMs is going to bring AI into a new level of useful. Pair that with vision... now its almost alive ;)

@Faabio158 2 ай бұрын

Tu é brabo meu pasero!!!!

@Aaron7k 4 ай бұрын

Thanks Liam❤

@Digitalced 4 ай бұрын

Thanks Liam

@franciscouria2608 3 ай бұрын

Amazing! ~Memas AI~

@alefermin 4 ай бұрын

As much as I appreciate the work you do Liam, I think it’s not totally transparent that you constantly edit out the wait times for the AI to respond

@EDashMan 4 ай бұрын

Have you done it before and is it long? I know it’s not long response times with synthflow

@poshsims4016 4 ай бұрын

It’s just a demonstration, he needs to keep ppls attention spans too and not show every single detail

@LiamOttley 3 ай бұрын

@janetjohnson7351 3 ай бұрын

@@poshsims4016 That's nonsense the response times should take less than 5 seconds - if it works as expected. He edited because the response times were taking too long. It proper conversation the person would interrupt and you'd get the AI and human talking over each other. This isn't a review, its a promotion. The founder AIR ai is a well known, not for the right reasons. Liam you make good videos and have built up a lot of authority - use it in the right way.

@robertrhau7342 2 ай бұрын

@@janetjohnson7351 Yea it's straight up misleading honestly. Love his videos and the value he provided but it's just not reliable as far as what using these AI callers is really like...

@shortsegments241 3 ай бұрын

Thanks for this tutorial. Question: the Twillio Website creates the phone line, which then connects to your bot?

@RameshP-ds4xt 3 ай бұрын

Nice one

@tariqbinbashar1180 3 ай бұрын

cool solution

@vinces1921 Ай бұрын

Nice video. Instead of referring the client to support, can we ask if they want a callback and capture their contact details interactively as party of the call or is that not a feature of Air?

@ascension-spiritualawakeni7865 4 ай бұрын

Thank you so much for your expertise and mentorship!!! Earlier you had a video of “AI Voice Appointment Setter” and now “AI Voice Knowledge Base or FAQs Bot.” Is there a way to have the same number for both or would it be just more simple to have separate numbers?

@LiamOttley 3 ай бұрын

Yes if you set up the appointment setting capabilities on Air AI with cal.com

@ascension-spiritualawakeni7865 3 ай бұрын

@@LiamOttley Thank you!

@paolosorgente7097 4 ай бұрын

Woow, fantastico

@hannesheinemann9612 3 ай бұрын

Hi Liam, if I understood correctly, you can use this tool in all languages using the PDF document you upload. Is that right ?

@Islandportal 3 ай бұрын

How does this work for outbound Liam?

@shortsegments241 3 ай бұрын

Can you link to a FAQ page as a knowledge base? Or does the knowledge base have to be a file?

@darshitmehta3768 3 ай бұрын

Can you please make a video for the python openai and whisper for the phone calling agent.

@robinsondigital7753 3 ай бұрын

Do the phone numbers only work in the US

@BienGuapo 4 ай бұрын

Couldn’t like fast enough. Amazing

@jacquigriffin7471 3 ай бұрын

Agree

@mamadoulamaranasow5010 3 ай бұрын

Thanks bro for this tutorial. I think I'm gonna create it's French version for my KZfaq channel Commarketing AI. No problem with that ? Otherwise, I'd like to know what software do you use to record your screen ? Thanks in advance

@blair5475 3 ай бұрын

Can we sell this AI Agent to businesses without a license?

@Attah-mi3nl 3 ай бұрын

i celebrate you brother

@djahandrews 3 ай бұрын

Can it be outbound?

@Smail-AI 4 ай бұрын

Awesome ! Do you think Air AI is better than RetellAI ?

@LiamOttley 3 ай бұрын

Never heard of it!

@alfredleyva2579 3 ай бұрын

It’s a nightmare to cancel the membership as they don’t have a cancellation button on the stripe page or any other page on their website

@tesscreatives 14 күн бұрын

Hey, do you know if one works in dutch?

@idekay1399 3 ай бұрын

This call can make in spanish?

@elephantintheroom5678 Ай бұрын

Interesting. I can see people who have print on demand shops where the customer service enquiries is the most annoying part wanting to link this to their shops.

@boicom7 20 күн бұрын

This is nice. However, is there a solution, more like an Ai Omnichannel, that wherever the customer is reaching in from, call, email or chatbot etc, the Ai can remember the previous conversations and transactions made to continue the conversation smoothly. It would also be great if the Ai can, scan one's website for updates or availability in the case of a booking website, and send an email if the customer had requested for some info and provide the requested info during the call. What do you think? Is there something like this available?

@joeg816 3 ай бұрын

What happens if the caller goes off script, asks for a supervisor, tries to flirt with the AI rep, etc? How does the AI bot handle these?

@ajeyparanjape4260 3 ай бұрын

Yesterday there was a premiere video which was interview of a 16 year old, which suddenly became private and went off the air. What was the reason?

@Konola_tells 3 ай бұрын

I watched partially and was looking for it to continue but I couldn’t get access back to it. It was great information for sure, and thanks for sharing

@thealainyo2 3 ай бұрын

Does the Ai bot schedule appointments too?

@LiamOttley 3 ай бұрын

Check my other tutorials, covered this already!

@cryptomana1367 3 ай бұрын

Hey Liam why did you delete the video with dixith

@akrmvc_7 3 ай бұрын

Liam, will agentive be free after it's realease (after beta) pls respond to me

@LiamOttley 3 ай бұрын

I mean it won't be free forever considering how much I'm investing into it but yes there will be free features

@akrmvc_7 3 ай бұрын

@@LiamOttley Well, if not approximately how much will costs whole service, and make a vd about your SaaS agentive as well please

@MigookNomNom 2 ай бұрын

One problem I’m encountering is the inability to control what number customers can call in. If I purchase a number off Twilio, then start a campaign in Air ai.. the campaign generates a new number. Doing so will render 10000 of flyer moot… do you know of a way?

@tylermcmillan705 4 ай бұрын

do you have to pay for every call that you take?

@LiamOttley 3 ай бұрын

Yes, who else? 😂

@edparry4640 Ай бұрын

Holy fkkkkkk !

@sivanosh 3 ай бұрын

What languages does it support? Does it also support Arabic?

@janetjohnson7351 3 ай бұрын

It takes 5 minutes to research airai and you'll see the reviews are very poor and the founder behind it is questionable to say the least. The fact that you edited the videos to shorten the response the times speaks volumes! It's disingenuous. I agree with Ryan Baggott calling you... Liam "this is not a sponsored video" Ottley --- if its not sponsored at least doing a little digging to the people behind it, show the good and the bad.

@Aaron7k 4 ай бұрын

Claudio conde tiene nuevo video para grabar xdddd