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This video shows you how to create a cell-based Root Cause Analysis template in Excel so you can brainstorm the cause of issues (or opportunities) with your team. Also called a Fishbone diagram or an Ishikawa diagram, after Kaoru Ishikawa at the University of Tokyo.
Typically causes are put into four buckets as "PIPS" - People, Information, Process, or System causes. You can also use "MMMM" which is similar - Man (or Woman), Materials, Method, or Machine.
Timestamps:
00:00 Intro to Root cause Analysis
01:10 Blank Canvas - Heading Area
02:17 Rood cause buckets
04:48 The head of the fish
06:32 Counting the Causes
08:08 Adding Fish Bones
08:50 Automatic Numbering
10:55 Finish and Congratulations
#ProjectManagement #PMBOK #Ishikawa #Fishbone #RootCause