How To Manage Remote Development Teams

Рет қаралды 25,444

Күн бұрын

Working with remote teams is more difficult than working when a team is sat in the same room. Managing remote teams when they are spread geographically is extremely difficult to do well. This is mostly about communications and using team structure and team culture to make offshore development and remote team collaboration work.
Continuous Delivery, DevOps and agile development techniques provide a better basis to make this work than more traditional approaches, but it is still more difficult.
In this episode, Dave Farley offers some advice on how to make remote teams effective. He describes some approaches to team organisation, team culture, people’s roles in teams as well as the technical consideration necessary to make it all work. How do you make “remote pair programming” work, Dave can tell you.
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Пікірлер: 75

@crankytec 3 жыл бұрын

That's it, I am calling it. This is the David Attenborough of Continuous Delivery.

@rubenramos8900 3 жыл бұрын

I mean, we were all thinking it. Well said.

@ImmaterialDigression 3 жыл бұрын

Here we see, a distributed team, in it's natural environment

@ContinuousDelivery 3 жыл бұрын

🤣 🤣

@therealdecross Жыл бұрын

Developers. Where do they live? What do they eat? How they reproduce?

@robinbennett5994 5 ай бұрын

It's the shirt, isn't it? Bring back the Qwerty shirts!

@cryptout 3 жыл бұрын

Working in an international team for almost 3 years and I can concur that getting to know each other is key. We used to go to each country for a few days and switch every few weeks the first year. Now with Cov we have not visited other countries in more than a year but our connections are established and we can still work very efficiently via teams/zoom.

@Proactivity 3 жыл бұрын

Cultural differences can make things challenging in surprising ways. I once came into an existing London investment bank team as a contractor hired by a consultancy company leading the project, to lead the London and Mumbai teams, and I was introduced to them as such. We'd have joint UK-time morning meetings for progress reports and to set the direction for the day's work, which worked well in London, but the Indian team would go off and do their own thing. Progress reports would be "actually, we talked among ourselves and decided to do something completely different". It turned out that because of my position, not being a direct employee, they didn't recognise my authority at all. To them, their boss was their boss in their office, and so completely disregarded anything I said, involving restructuring channels of communication and coordination. Fun times.

@FeLiNe418 3 жыл бұрын

I work remotely and I am very happy with my job. I also get paid 8 times the avergae salary in my country. EDIT: I hate to be told when to start working and when to leave the office, what office rules I should follow, what clothes I should wear, etc...

@OggerFN 3 жыл бұрын

I mean many modern companies don't really have office rules besides 'don't be a dick' rules like "if you take the last coffee, brew new coffee"

@jamstawildman 3 жыл бұрын

Another great video, full of words of wisdom.

@m.x. 2 жыл бұрын

Sitting together in the same office might or might not be better. The key factor is people's attitude, way more than anything else. Many people work physically together and still don't know how to communicate with each other properly. It's true that it's necessary to have personal contact with your team from time to time, especially if you're a junior and you're still learning and maturing as a professional, but that's not necessarily the case for seniors.

@kayakMike1000 2 жыл бұрын

Man... this channel is great!!! You're the professional I hope to be!

@MrRobotoDomo 3 жыл бұрын

I have several experience working with remote teams. And honestly, everything here he said here is 200% true story. REMOTE CONTROL is actually one of the most effective way to have a productive team. Remove vagueness in the scope and make the task very specific and clear. This removes the dependencies from a remote resource.

@dorcohen3522 2 жыл бұрын

Regrading splitting a team to product management in Europe and Software in India. Well, we all know why that happened... and no methodology was involved in this decision.

@krumbo 3 жыл бұрын

Each video is a master piece. Such a good content and still free.

@ContinuousDelivery 3 жыл бұрын

Thanks 😎

@johndoe1909 3 жыл бұрын

I have led international teams for many years. And my mantra is; the best tool for remote working is a goldcard and free travel. Meeting people discuss stuff over a beer is way more functional than anything else. Remote working can work very very well, but it requires quite a bit of effort. And dont expect to save money on it. Another important tool is something like slack. Chatting is important. Abd dont forget psychology. I like the advice about coaching a local channeling guy. I realise thata i have done that but more like a sude effect rather than a cpncious decision. Willl take that with me....

@ContinuousDelivery 3 жыл бұрын

Thanks for sharing your experiences.

@semenivanoff8615 3 жыл бұрын

No no no. Frequent travel for remote team management is a bad habit. First, you re not remote. Second, team accepts you only when you present and you have no power when remotely talking or setting goals.

@johndoe1909 3 жыл бұрын

Setting up a team and getting aquinted is better done in person. Once those initial steps has been done you significantly improve tha capacity to work remotely. At least thats my experience. I tried without the travel and it usually takes significantly longer. I am not sying it cant be doen. Just that its taking longer. Some importabt aspects is to allow people to say no, and think for them selves. As Dave is saying many outsourced teams unconciously see themselves as resources that will do what they are told. With that attitude I will get what I tell them to do, not what i want them todo . Establishing personal relation increase the bandwidth and allows them to pickup on minor ques in language and way of expressing themselves and increases the overall bandwidth of communication.

@mineralisk 3 жыл бұрын

Thanks for the quality content (just like in many other videos on this channel)

@SaaS_Components 3 жыл бұрын

Very interesting video! Thanks for putting it together for all of us. 👍

@harag9 3 жыл бұрын

Great presentation. thanks. I work in a smallish team (4-5) and we are all now remote working given the current situation and use MS Teams for our meetings, etc. The one thing we're finding difficult is that "have you got a second for a question" type of chats or "Would doing it like x be better", etc. I watched your Pair Programming video and wondered about how to go about that more given the remote working. One good thing is, that it stops me stealing their mouse and showing them how to do it.

@oldcountryman2795 2 жыл бұрын

You should be able to expect every team member to be just as available as if you were in the office. Call them, share your screen, ask your question, even steal their mouse if you like.

@Anne-cv4ms 2 жыл бұрын

That was amazing content, thank you very much !!

@giovanni-cx5fb 3 жыл бұрын

My favorite video of you yet.

@ContinuousDelivery 3 жыл бұрын

Thank you. I try to balance the technical content with ideas about people and teamwork - which are essential, of course!

@Andrew-nc3yj Жыл бұрын

One thing that I think this video is missing is the notion of fully remote teams, it focuses a lot of distributed teams rather than distributed people where colocation for all team members is not possible. This presents a whole new series of challenges with synchronous communications and has different techniques to employ which would be a good future video

@briancolfer415 3 жыл бұрын

Many of these ideas apply to remote workers as well as to remote teams. It would be also useful to have some insights on the communication techniques to improve interactions as and with remote workers.

@semenivanoff8615 3 жыл бұрын

Slack and Jira tickets. Make team to talk and work through typing, not talking. When they type they use less words, think on what to type and the most important thing - don't expect immediate reply!

@randyrrandelson6444 3 жыл бұрын

I wished I worked on your development team! Awesome stuff

@terrymackenzie6784 3 жыл бұрын

I know what you are talking about here, I worked as a one man team for years

@pacholskigaming8699 3 жыл бұрын

Great content!! Please keep posting

@ContinuousDelivery 3 жыл бұрын

Thank you! Will do!

@WSDFirm 2 жыл бұрын

Brilliant!

@codingbloke 3 жыл бұрын

I'm going to Foucus more on outcomes from now on :D

@zicada7661 3 жыл бұрын

One of the best thumbnails on the internet

@ContinuousDelivery 3 жыл бұрын

My Son, Tom, does the thumbnails for my videos, this is a great one!

@andrewharpin6749 3 жыл бұрын

Distributed decision control and not micro managing off shore teams is critical. Having and showing that faith in the team earns you their respect, resulting in greater commitment and a willingness to go "above and beyond". This inclusion drops the service barriers that many of these individuals are accustomed to and shifts their perspective to contribution rather than just "following orders".

@MohamedSamyAlRabbani 10 ай бұрын

What about when the teams have no such commitment ? How do you know whenevery little feature takes forever to get done.

@Alphadeias08 2 жыл бұрын

Dave is the programming grandpa you didnt know you need

@semenivanoff8615 3 жыл бұрын

What discussed was exactly i've been doing for the last 7-8 years.

@smallsnippets 3 жыл бұрын

My mailreader shows the history of a conversation (as a tree if I wish). And the chat-tool might become quite distracting, if it's a must-run-permamently (and with notifications). Also the "we are all and always at the buero" can be quite distracting, dimishing performance by distraction. Commuincation is the one thing, but the possibility to work without distractions is also necessary for excellent results.

@fennecbesixdouze1794 Жыл бұрын

This video ended up being mostly just about offshoring. Makes sense that you have more experience with this over your career pre-pandemic, but these days many people are working with fully remote onshore teams. Might be worth making another video specifically targeted at that.

@supervesp 3 жыл бұрын

Hi Dave, I've discovered your channel recently and have been loving your videos. Have you seen Google's new project starline?

@ContinuousDelivery 3 жыл бұрын

I hadn't seen it, it looks intriguing.

@kebien6020 3 жыл бұрын

"Focus on outcomes not on actions" That sounds a lot like declarative programming. Since you compared distributed development teams with distributed software systems, maybe there is some parallel that can be drawn between the language used for management and declarative languages?

@sab611 2 жыл бұрын

8:15 "Foucus". : )

@GabrielLamounier-REZLAM 3 жыл бұрын

What about if there are no more offices and everybody is working from home?

@StreetsOfBoston Жыл бұрын

Hi Dave, Your tips on team topologies and visiting each other is great advice. However, since covid started, we don't even have remote *colocated* teams. Instead, we have teams, and every team's members are all spread around, working from home. Nobody is sitting together. All are alone at home. What would you suggest to improve the (efficiency of the) bandwidth of communication. Is there are set of tools/processes/guidelines that you recommend? Using MS-Teams/Zoom, Chat tools like Slack, are carrying a relative high cognitive load if used the entire day. At the end of the day, you're tired....

@ContinuousDelivery Жыл бұрын

The authors of the "Team Topologies" book have a new book called "The Remote Team Interactions Workbook" amzn.to/3IBcBGX I'd recommend that you start there. Pairing works fine remotely, I have done a lot of remote parking. I'd recommend that as a way of strengthening the bonds between team members. My guess is that mob programming works fine remotely too, but I haven't tried it.

@moumous87 2 жыл бұрын

3:13 Amen!

@cloojure 2 жыл бұрын

Type on screen at 8:40 "Foucus on Outcomes..."

@moumous87 2 жыл бұрын

"even nerdy humans like me" lmfao

@MohamedSamyAlRabbani 10 ай бұрын

Measure results and limit subjectie descriptions

@tongobong1 3 жыл бұрын

I work as a contractor and I charge 20% less for the days that I work remotely because I don't spend 2 hours traveling to and from the job site.

@robinbennett5994 5 ай бұрын

I feel like companies would have a lot less trouble getting people to come in to the office a couple of days a week if they had the same policy.

@MohamedSamyAlRabbani 10 ай бұрын

Also, if you are really programming you don't want to be having conversations at the same time, that is an annoying way to work, it is coding not basketball. You communicate then go focus to get it done, you agree on interfaces and standards and use TDD

@mokopa 2 жыл бұрын

Some of the most important decisions are made; and some of the most significant a-ha moments happen when people are together and casually interacting. Social distancing and remote work eliminates crucial parts of communication (the nonverbal parts) and we're worse off for it. We need to get together again.

@MohamedSamyAlRabbani 10 ай бұрын

Developers don't need to ask questions incessantly, there should be enough information documented and clear user stories

@_Mentat 3 жыл бұрын

My experience is that remote teams doesn't really work. You have to invest effort to overcome the hurdles so will be spending more than your competitors and eventually be put out of business; at least that's what happened when I was involved in a 3-way UK, West Coast, East Coast USA development. The company went bust and the UK team took over the entire thing and made a success of it. Remote workers are disloyal and will jump ship much faster than on-prem workers. We have 20-year-plus on-prem workers but remotes are usually gone within 4 years.

@someoneelse5005 3 жыл бұрын

Loyalty is a meme. People want better conditions and more money. If you provide neither, people will leave. Those that are 'loyal' and stay possibly prefer coming to the office so they can kiss their bosses' asses and be under 24/7 surveillance. I am loyal to myself and my family, if you're loyal to a company, you need a mental checkup. Of and remote work not working is my favorite meme. Not only FAANG but literally every big company has remote work and it works much better than 'boomr-minded' people like you would believe, especially since you concluded this with a grand sample size of one.