How To Overhaul a Whirlpool Direct Drive Transmission: Complete Guide

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How To Overhaul a Whirlpool Direct Drive Transmission: Complete Guide

Рет қаралды 8,928

Harper & Knowles Washer and Dryer Repair

Күн бұрын

If you have a washing machine that won't spin or perhaps won't agitate and you have eliminated all other causes, then you will probably need to overhaul your transmission.
In this video, we do a complete overhaul on a Whirlpool direct drive transmission. We cover the agitator cam assembly and the spin gear / neutral drain assembly. After watching this video, you should be able to overhaul your own washing machine's transmission completely.
Check below for links to the parts you'll need and diagrams and schematics you may need.
As an Amazon Associate I earn from qualifying purchases.
Neutral Drain Kit:
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Whirlpool Agitator shaft complete:
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Agitator Cam Plastic Parts:
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Here is a link to the Whirlpool manual that explains the workings of their transmission:
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Direct Drive Transmission Schematic:
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Thanks for watching!

Пікірлер: 81

@HarperandKnowles Жыл бұрын

A viewer, Michael Thompson, pointed out a stupid mistake I made while reassembling the agitator shaft on this transmission. I unlisted the original video and made an edit to correct this mistake, and I am reposting it now. I hope my error didn't cause any problems for anyone that used the original video to rebuild their shaft assembly. If so, I sincerely apologize for the mistake and ask your forgiveness. Thanks again to Michael for being so observant and catching this error.

@claylynn6391 10 күн бұрын

Thank you so much for doing this, it helped us out immensely! Wife is now happy, don't have to say any more!

@HarperandKnowles 10 күн бұрын

Thanks for watching!

@larrynelson7839 Жыл бұрын

Thanks for your great video. Thanks also for the link to the Whirlpool document that explained how the transmission works. I was trying to find something to confirm I had reassembled my transmission correctly before adding the new oil, and the document you provided explained it. I had taken the transmission completely apart, replaced several seals, and the neutral pack.

@HarperandKnowles Жыл бұрын

I’m glad it was helpful. And thanks for watching and commenting! Carry on!

@ganash11 3 ай бұрын

Great, This video filled in small but very important facts and descriptions that make a big difference between a box of parts and a working Transmission. Thank You for sharing your knowledge. This info isn't or I should say wasn't available without a mechanic with years of training willing to allow you to watch taking apart, cleaning, fixing and putting back together The Right Way!

@HarperandKnowles 3 ай бұрын

I’m glad the video helped you. Thanks for watching it and for the kind words too!

@joeburttschell1286 2 ай бұрын

Love your videos and sharing your experience. Question i bought a used wirpool washer five years ago without a model#. It's a Kenmore Elite and i guessing 20 or so years old.appliance store not helpful even with recipe.

@HarperandKnowles 2 ай бұрын

You had a question?

@joeburttschell1286 2 ай бұрын

@@HarperandKnowles I bought a used Kenmore washer a few years back . Now l need parts but model #tag had been removed and the used appliance store isn't helping. Its a Kenmore Elite maby 20 years or so old. Got any ideas.

@HarperandKnowles 2 ай бұрын

All of those units use the same parts. The timers are different but the part numbers are on the timers. For the most part each component is interchangeable. If you want to, you can find the part numbers on the bigger components. So if you were to change the motor all you really need to do is count the wire conductors on the switch interface and another Whirlpool motor with the same number of wires will work regardless of the part number. Good luck on your rebuild.

@alindiana6386 Жыл бұрын

Great video!!! Can you do more rebuild clips? The direct drive transmissions are fascinating..

@HarperandKnowles Жыл бұрын

Sure, there’s more to come. Meanwhile you might checkout our playlist for more information. Washer and Dryer Repair Business Training kzfaq.info/sun/PLqGjxeuQrTmm8N3KpP8UBkgSIPwpQTaCB Thanks for watt and for your kind comment too!

@elegant6066 Жыл бұрын

Yay another vid. I wanted to wish you and yours a very Merry Christmas. How are Amana's feathers doing?

@HarperandKnowles Жыл бұрын

Thank you Elegant! And a very Merry Christmas to you too! Amana has about 1/4 of his plumage grown in. It will probably be March before he’s ready to strut.

@irishbob6771 Жыл бұрын

thanks for the correction . i appreciate that. enjoy your videos.

@HarperandKnowles Жыл бұрын

Thanks for watching them Irish! I’m so embarrassed I goofed that up so badly.

@KP11520 2 ай бұрын

Thankfully, there are people like you that still pay attention to details and share. Mine only turns counter clockwise with zero back and forth agitation and a lot of grating noise while doing so. Are parts still available to do a refresh and reliably repair the agitation drive? Or should I buy an OEM for $175 plus tax, or a Corecentric Solutions Re-manufactured for $155? As the rebuilding parts seem to be close to the cost of new/re-manufactured? Thank you kindly for any experienced guidance you can offer!

@HarperandKnowles 2 ай бұрын

The remanufactured option is what I would do. Thanks for watching!

@KP11520 2 ай бұрын

@@HarperandKnowles Thank you! Should be here by Monday.

@RussMeister70 Жыл бұрын

Thank you that was helpful. I wish it had covered my issue but i dont even know what my issue is lol that why i was watching vids lol. I went to replace the clutch and the trans wont seat for me to get the bolts in. Its 1/4" space. Looks like the pinion gear is hitting in the center of the machine. Im thinking something went wrong in the trans or i did something when pulling it. The pinion is clearly hitting the cemter of the "tub". Basically if the pinion were inside the trans a little farther it would mount up. I was hoping id see something in your vid. Also the pinion gear can easily be lifted up and down.

@HarperandKnowles Жыл бұрын

The spin cam (white plastic thing on the spin tube) might be hitting the clutch spring. Also if you twist the spin cam to disengage the brake pads you can push the spin tube up into the brake drum where it should be. Both of these conditions will prevent the transmission from seating on the bolt post. Good luck with your repair and thanks for watching!

@longshaw77 5 ай бұрын

Thanks

@HarperandKnowles 5 ай бұрын

Thanks for watching!

@dfennell84 5 ай бұрын

Thanks!

@HarperandKnowles 5 ай бұрын

Thanks for the donation! And thanks for watching too!

@tdb1969 3 ай бұрын

I did a partial rebuild, to install a Neutral Drain Kit. After reassembly of transmission, before installing back into the tub, is their suppose to be a little wobble in the agitator drive shaft or is it suppose to be stiff with no play relative to the transmission casing? Thanks

@HarperandKnowles 3 ай бұрын

There will be some give where the shaft comes through the pinion gear seal. Once it slides through the spin tube and is bolted down the shaft is secured and centered. Thanks for watching!

@StuartNC 5 ай бұрын

I’ve discovered they don’t even sell the agitate cam kit part (285206) anymore and want you to buy the whole shaft part# WP389387. Some of the parts sites are incorrectly showing the photo of the cam but you’re actually getting the entire shaft assembly.

@HarperandKnowles 5 ай бұрын

That’s good to know. Thanks for sharing!

@shawnlee4398 8 ай бұрын

Great video!! Just rebuilt my first one, I refurbished and sell washers and dryers as a side hustle on the weekends, I have a quick question, would it hurt to use 75W-140 gear oil to fill the transmission? I live in Florida and doesn’t get really cold here.

@HarperandKnowles 8 ай бұрын

I would use a good 90 weight oil. The seals are engineered for the heavier oil and a lesser viscosity might cause weeping or leaking as the machine is operated. Here is a link for the original oil in the correct quantity Whirlpool 350572 Oil Gear Case a.co/d/1H2Z5go. Thanks for watching!

@shawnlee4398 8 ай бұрын

Thank you so much for the quick response, I will definitely get some 90 weight!, Your videos are extremely helpful, thank you for making them.

@a3sully 5 ай бұрын

I had problem with clothes not getting the water drained out well enough. Went to replace clutch, but it seemed solid. Not easy to turn, so it wasnt slipping. I replaced it since I had already ordered the part. I noticed it does neutral drain, but won't spin unless I push the dial in, then it starts spinning and then right away I pull dial back out and it works as normal. What should I be going after, the dial, the transmission, or something else? The transmission had no oil on outside of housing, so the seals should all be good and it shouldnt be contaminated inside transmission.

@HarperandKnowles 5 ай бұрын

From what you described I’d suspect the timer. Thanks for watching!

@urukhaiattack 5 ай бұрын

Chip, excellent guide video. Helped me tare down inspect and replace the neutral drain. Sadly, I'm still having issues where the machine spins fast during the wash-agitate cycle. Transmission splines and gears all look fine. Shaft functions properly by hand turning both directions. The parts select folks are saying its the clutch that needs to be replaced but the clutch pads seem fine and is functioning since the machine drains and spins normal on that cycle. Any thoughts or recommendations?

@HarperandKnowles 5 ай бұрын

So, if I’m understanding you correctly the machine spins when it should be agitating?

@urukhaiattack 5 ай бұрын

@@HarperandKnowles That's correct, the starting wash cycle starts out spinning hard clockwise and there is some clattering.

@HarperandKnowles 5 ай бұрын

I’m not sure what’s happening but I suspect the clattering is a clue. Let’s call it a transmission problem and probably a serious problem. I can’t understand why it would be spinning if the motor is turning in the agitation direction though. Perhaps the shift actuator inside the transmission has a bent or damaged fork that is preventing the transmission to shift into agitate.

@urukhaiattack 5 ай бұрын

@@HarperandKnowles While I had it apart last I did a complete taredown and they seemed to push and pull given their respective directions but I can check again. I'm thinking it's the transmission too and I might just bight the bullet and buy a new one. I was curious about the timers function but it seems to operate correctly for the other phases like spin.

@jimmypeebles522 4 ай бұрын

@urukhaiattack Did you get it fixed? That’s the same symptoms I have. Spinning clockwise in agitate cycle with knocking sound, all other cycles work fine.

@chuckjenkins4348 26 күн бұрын

I’ve watched a couple of your washer transmission repair videos and I have a question? I took my transmission out and I bought a new motor cause the motor shaft got ate up part way some how and my clutch is worn out so I replaced the clutch and before I had brains I just pulled up on the clutch a couple times to see if that’s how it was removed! Duh!! Well once I opened the new clutch read upaper and I removed the clip and did all my work as needed. Well once I went to put the trans back in it’s about 3/4” of an inch to far away! And it’s the washer on the clutch hitting the C clip end boss of the brake tube. So do I need to take the top of the transmission apart and get the pinion to drop back down in place and then reassemble everything and put the clutch back on or is there a way that if I just keep rotating it back-and-forth it should drop back down in place. HELP PLEASE???

@HarperandKnowles 25 күн бұрын

The pinion gear should drop down easy enough without disassembling. I can’t imagine what’s going on here. The only problem I’ve ever had is when the clutch spring hits the brake cam. Then just rotate it out of the way. Or turn the brake cam counter clockwise while pushing the spin tube to seat it in the brake drum. It may have fallen down a bit. Thanks for watching.

@chuckjenkins4348 25 күн бұрын

⁠@@HarperandKnowles Yea I’ve made sure it wasn’t the brake lever hitting the spring. It’s the washer covering the clip on top of the clutch hitting the brass bottom of the brake tube. I can’t figure out what has gone wrong. I’ve checked part numbers and my clutch parts are correct going by the numbers and matching them up to my old ones! I’m just dumb founded here. Can you tell the distance between the bottom of the clutch and the top of the transmission cover so I know if everything there on mine is correct? I’d really appreciate it. Thank you in advance.

@HarperandKnowles 25 күн бұрын

If the teeth on the pinion gear match the slots in the clutch bell, retainer ring is snapped in place, C clip slid into grooves on transmission shaft, dust cover (washer) in place with the pins down and the spin tube has had the brake shoes retracted and pushed as far as possible into the center post then it should work.

@chuckjenkins4348 25 күн бұрын

@@HarperandKnowlesok thanks

@mickaelmcleod1143 5 ай бұрын

Is it safe to use that shaft given the burn mark from the spinner tube?

@HarperandKnowles 5 ай бұрын

Absolutely safe. You can polish it up with emory cloth if you want it shiny. Thanks for watching!

@mickaelmcleod1143 5 ай бұрын

@@HarperandKnowles I am in Jamaica and want to take this opportunity to thank you for the videos you have uploaded they have inspired me as a young technician in the repair and servicing field.

@HarperandKnowles 5 ай бұрын

Thank you so much for taking the time to share your thoughts with me! It's truly heartwarming to hear that my videos have been a source of inspiration for you in Jamaica. As a young technician, embarking on the journey into the repair and servicing field is both challenging and rewarding, and I'm thrilled to be a part of your journey. Remember, every machine you repair is a testament to your growing expertise and dedication to your craft. Please continue to reach out with your experiences, questions, or if you simply want to share more of your progress. Your enthusiasm and commitment to learning are what drive me to create more helpful content. Best wishes on your journey ahead, and keep up the fantastic work!

@TheSouthernSkunk Жыл бұрын

Thanks for the video! Do you incorporate your rebuilt transmissions into service calls that can be used for clients or do you only use these rebuilt transmissions for washers you are fixing and selling?

@HarperandKnowles Жыл бұрын

Thank you for your question! We do both. We incorporate our rebuilt transmissions into service calls for clients, as well as use them to fix machines that we then resell. We believe in offering high-quality repairs and products to our customers, and using our rebuilt transmissions allows us to do that while also being cost-effective. Let us know if you have any other questions!

@kasimpkins 6 ай бұрын

Help!! I found a piece and I don't know where it came from. It's a circle and spring like. Like a rubber band but it's metal and is a super tiny coil.

@HarperandKnowles 6 ай бұрын

That sounds like the spring inside a seal. There is one that fits in the groove inside the seal where the agitator shaft goes through the transmission housing cover. Thanks for watching!

@cc9z 5 ай бұрын

nothing goes to the junk from me unless it is broken or worn out i save the case top i clean it and have new seal ready to go when i work on a different transmission and drop it on

@HarperandKnowles 5 ай бұрын

That’s a good idea. Thanks for watching!

@user-pn1ig6kt4q Жыл бұрын

How do you get those 2 C-clips off the transmission shaft to start? I need to replace the broken cam and follower but I can't get them off! Thanks!

@HarperandKnowles Жыл бұрын

You can take two flat blade screwdrivers on either side of the shaft and push the clip sharply downward and they come right off. Thanks for watching!

@kasimpkins 6 ай бұрын

So if i need to replace that oil seal on the lid how would I do that?! Help! I cant afford to replace it. I just need that seal.

@HarperandKnowles 6 ай бұрын

Perhaps you can search with the part number WP3349985 to find the best deal for a replacement seal. Thanks for watching!

@pastormarkm 5 ай бұрын

Where can I buy a kit with all these parts? What kit number do I need to order?

@HarperandKnowles 5 ай бұрын

I put links to all the parts I use in a video in the description. Thanks for watching!

@cowsongs 8 ай бұрын

But what about all the other parts? Mine has a main gear with some sheared off teeth. Where do I buy that?

@HarperandKnowles 8 ай бұрын

If the metal gears are damaged that badly just buy a new transmission. a.co/d/6WOD69W

@juliandelgado9983 Жыл бұрын

What's the problem when washer sounds like transmission keeps locking up during spin

@HarperandKnowles Жыл бұрын

Perhaps it is. I couldn’t even make a good guess without hearing it myself though. Thanks for watching!

@rickeykeeton4770 10 ай бұрын

@@HarperandKnowlesI just tore a transmission apart thinking I could use parts to repair another one. It had metal parts broken. I can’t remember the name of the metal part that broken and twisted, but I think someone tried rebuilding it and did not align the timing marks. First time I have seen this.

@davidcoggins6284 Жыл бұрын

Hey Chip, I have a question. I fixed my noisy machine I spoke to you about before by replacing the brake shoes and also using my spare gearbox. I pulled the original gearbox apart completely, and found no issues with it. Just tried to re-assemble it, and I'm not sure about one of the thrust washers. Is there a thrust washer under the main drive gear on the gear case? I didn't see one on your video, and the drawing doesn't show one. Cheers, David

@HarperandKnowles Жыл бұрын

No, there isn’t a thrust washer under the main drive gear, part number 285515.

@HarperandKnowles Жыл бұрын

How are things in Australia? About mid summer down there? It got pretty cold the week of Christmas here. Record low temperatures. A lot of busted inlet valves. Business was good!

@davidcoggins6284 Жыл бұрын

@@HarperandKnowles Thanks Chip, I'll have to find out where the extra thrust washer goes then. No good having spares left! Yes, midsummer here, but not too hot this year. Here in Qld we can have up to 40 deg C, but mostly around low 30s at the moment. We heard about the big freeze in the US, usually means we will have a cold one too. I guess there was a silver lining to your cloud anyway 😀

@HarperandKnowles Жыл бұрын

Sometimes the spin gear has two on it below the snap ring. I think it shows in the diagram too. It’s pretty common, I guess it’s a manufacturing quirk.

@davidcoggins6284 Жыл бұрын

@@HarperandKnowles Thanks Chip. yes, I guessed that might be the case, as there was a bit of play with the spin gear on the shaft with only one washer.

@kadyszrybak6280 9 ай бұрын

I used pipe wrench instead of spinner wrench .

@HarperandKnowles 9 ай бұрын

Whatever works for you. Thanks for watching!

@ei8htb8ll 8 ай бұрын

What kind of gear oil did you use?

@HarperandKnowles 8 ай бұрын

I used 90 weight gear oil that I bought at Auto Zone but if you want the authentic stuff here is a link. amzn.to/3RAZ84X.

@ei8htb8ll 8 ай бұрын

@@HarperandKnowles thanks that's what I'll actually do is just get the 90w oil. Appreciate it.

@Ififitzisitz 7 ай бұрын

Nice video. But please, dude, just don't put those things that say "SMASH THAT SUBSCRIBE BUTTON". It makes me not want to subscribe.

@HarperandKnowles 7 ай бұрын

Thanks for the feedback! I'll avoid smashing any buttons in the future - wouldn't want to hurt my hand. 😅 If gentle persuasion is more your style, consider lightly tapping that subscribe button. No pressure - only if you're into non-aggressive, friendly reminders! But, seriously I understand how repetitive calls to action can sometimes feel a bit much. My goal is to create content that you genuinely enjoy and find worth subscribing to. If you have any suggestions or particular content you'd love to see more of, please let me know! Your support means the world, and every tap on the subscribe button is like a high-five for the work put into these videos. 🌟 Thanks for watching and thanks for the constructive criticism too!