I dip in, from time-to-time, to these very useful eSpares videos and find them so educational. It's great to learn and gain some knowledge about the mechanics of our domestic utilitarian devices we use in our homes everyday that we take for granted. Many thanks.

Really helpful little video, many thanks. My washing machine has been migrating across the kitchen each time I use it and your explanation about the knocking sound nailed it

Even though 2 years old,the video was the perfect answer i was looking for.Had an unbalanced load issue.Looking for how to perfectly load the washer.Thank you for this video.

Matt. I have also seen washing machines shake when all the legs are screwed out to the max. This caused a waving effect in the motion of the washing machine. All I did was screw the legs in to the min and level the machine out - like you mentioned. Another good video from #eparts Thx

This sounds like our problem. Thank you. We have that model & the dryer stacked on top. It's way to heavy to deal with as we have back issues.Thanks to you, I think we have an idea of how to instruct a repair person. Thanks again. Have a happy Resurrection Day.

Thanks. Really helpful. Going berserk here doing my son’s loads at his place. Still gonna have to find a man to help.

I've just purchased a new Beko machine and OMG it walks and turned. we've have leveled the feet flat on floor but still is doing it. after watching this VDO I'll let you know as soon as possible the results 😂😂😂

Thanks for that video.I found it extremely useful and It has solved my problem. I'd bunged everything in and the toweling dressing gown was much too heavy when soaked..It was unbalancing the load. 😊

I have a Hotpoint aquarius WMF760, (looks just like one on the video) that shook like no ones business, and sometimes gave an F-005 error, which I think was a short due to shaking too violently. Bought 2 new dampers for my washer. When went to replace, the original dampers had actually fractured some of the bottom of the washing machine where they affixed. In effect tearing out a hole the size of a penny washer. Fitted the new dampers with some very large washers (to cover the torn out holes), all now works fine

Hi Matt! Thank you for this very informative video! I have the following problem with my 9 years old Candy washing machine. At the full speed it is spinning normally with some vibrations like yours is at 2:00 but when spinning is slowing down, near the end of a cycle, shaking starts so I usually have to press it down with my hands to stabilize it. Do you know what could be the cause? I adjusted the feet on the machine and made sure it is leveled.

Really informative videos you guys make! With this one and the "Diagnose Drum Problems"-video, I already know what making the bad noises from our washing machine without even opened it yet. Recognized the sound right away from the loose counterweight at the top when you loosened it a bit :) Is there any way to diagnose wornout shock absorbers at the bottom without having to remove them? Are they oil-filled or just a spring in them? Those were my alternative suspects before I watched this vid. Those or the springs at the top, but those are a bit easier to check.

Nice vid, I have a Defy front loader that when rising is done it knocks back and forth and too much weight can really make the drum bang back and forth. Could this be the shock absorbers?

In my 22 years of appliance repair I would say a shaking, banging walking front load washer is the biggest headache. A few things to consider: #1 not all home floors can handle a front load washer (especially the heavy bulky ones like LG, Whirlpool, Samsung etc). A simple test you can perform is to place a glass of water on top of your washer, and, standing right in front of it sprig up and down on the floor (not jump, spring.) if the water sloshes around in the glass you are hooped. #2 even if the washer has leveled the load, when it starts revving up you will get a jumping vibrating tub until it reaches around 600 RPM. #3 If your rubber feet on the washer have worn through and it is sitting on the metal part of the feet, it will cause this problem. #4 if you have a lot of dust and soapy residue under the rubber feet it can cause the washer to "walk". These are things you can check in an uncontrolled situation.

Very useful this video for me! Thank You!

I swear my washer just took off jumping up and down the damn street with all my clothes!🤣

Hi Matt, thanks for these videos - very useful. I've watched a good few other videos too, but haven't quite been able to work out if it's worn bearings on our machine or some other issue with similar symptoms. I wonder if you could help make my mind up on this... The brushes on our 3 year old Smeg washing machine have recently been replaced - in fact, the engineer changed the entire motor because we'd paid the cost within the job fee. We are heavy users of the machine (and have had many an unbalanced load in it... ooops) - and I suspect the bearings have gone this time although the repair guy on the phone today says this would be rare in a 3 year old machine. There's very little excess up and down movement with the drum and instead plenty of movement from front to back with the drum - could this still be bearings? The machine makes a rumbling sound at the back when the drum is turned, it's not as smooth a turn as it was, but nothing seems to drag it - it just seems a more eliptical turn and less centred. On a spin, the noise is like metal on metal being finely ground - it's not screechy, but it does get louder and louder and higher as the spin progresses, until it's almost like a permeating song coming from what used to be a pretty silent machine. We're just working out if it's better to call it quits with this Smeg machine if the bearings are gone or to spend almost the equivalent of a cheaper machine to have it fixed. Normally we'd have a go ourselves at changing parts, but the washing needing done is building up, we're travelling a lot with work at the mo and, although we hate throwaway mentality and fix lots of our household good ourselves, sometimes the convenience of a next day delivery new machine solves problems quickly. If I knew it was bearings I'd buy another machine. If I thought it was something simpler and cheaper to fix, we'd get the repair guy in or take a look at it ourselves. Thanks in advance.

hotpoint the single weight at the front bottom and came loose. tightened them up and result. thanks.

Hello eSpares, Perhaps you can shed some light onto this for me. Will make it as brief as possible and leave out the story part: *Received free 2014 LG washer: WM3370HWA with matching gas dryer *Functioned normally *Added a little extra water up to the drain in rubber seal for large items, king bed covers *pump would remove any excess water above and beyond the program options, successfully *The FE fill error would display on the screen until the correct water level was reached then cycle continued again *Selected extra water, but it wasn't enough *Selected "warm" water temp * Water temp in tank was good for this *Used hot water inside house for cleaning, etc *Heating coil turned on and electric burning odor emitted from washer vent *Cycle finished *Sanitize option selected for next wash *Electric burning smell worsened *stopped sanitize load and switched to warm, burning smell not as severe as sanitize mode Still think it is the heater coil Questions: *Could heating coil and thermistor be caked or covered in hard water minerals? *Should this "odor" be there? *Technically, how long do thermistors and heater coils last, on average, of course? *How long do washer pumps last? *This reminds me of my hot tub that needed a new heater coil in the first 3-5 years, same symptoms and similar odors *What is the average life span of the original parts on this model machine? *Springs, shock absorbers, aka dampners, heater coil, thermistor, water pump, front washer control panel, and the main interior control panel? *There is a lot of movement in the drum for unbalanced loads. The machine will attempt 3xs to rebalance the load and spin slowly instead. Thanks ahead of time, i would add inthe story and this would take you through all the steps of what happened, but I don't think its necessary. Regards, Robert

thanks very much. I've learned a lot from your videos

Hi eSpares. Very useful video. I tried all of these techniques. But my machine shakes like how it does without the weight tightened (but my weights are completely tightened!). I am trying to fix it .Would be so grateful if you could help me out. Thanks!

Great video and answers a lot of 'untouched on' questions (as you mentioned).

Also what is your opinion on beko washers ,I bought a 9kg drum model ,I've had one before and it was ok ,for the price they seem to be a good buy .☺️

I found a cause of unbalanced loads in my Bosch; it was not spinning up gently but instead jumping to full speed, giving no chance to distribute the load evenly. The cause of this speed gremlin was a broken wire to the motor (the leftmost wire in the block connector). I hope nobody else suffers the same symptom - it's extreme.

great video thanks, I have the exact same washing machine that is walking down the hallway. I've checked the counterweight and levels and everything is fine. would the next step be to replace the dampers and springs? is there a way to test these before replacing? thanks!

Thanku for your helpful information

thank you for the video mine very noisy though is worth looking when my husband has time, but the one i annoyed is keeps beeping during the cycle specially an extra spin programme any tips with that problem? we thought it might be the belt is a problem i been doing the maintainance cleaning to it but still keep beeping.

What mm do i meed for the top counterweigh????

We have the same problem in our machine. The servicemen said to replace the damper. Should I replace it or simply tightening the screws and balancing the load will do good? please reply sir.

My Haier top load washing machine shakes so badly that it can change the whole machine position, you think the issues will be fixed by tightening the screws?

Hi there, how do i get a balanced load?

I’ve learned heavy things together light things together

Hi Matt could you please tell me if it's normal to have some back and forth movement in the drum ,say quarter of an inch or so ,or shouldnr there be any movement or play by hand ???

I will be glad if you answer me

Hi Matt! I installed my Samsung front load washer a few days ago. It vibrates at the beginning of the spin cycle and stops vibrating when spinning reaches its full speed. Then it resumes vibration at the end of spin cycle when the speed drops. What can you advise? Thank you.

So are you suggesting more load is better to prevent wandering and vibration?

I have the same problem but found a plastic puk shaped thing under the washing machine just a bit bigger than a 2£ coin halved in 2. But when u loosened the concrete block that's what my machine sounded like. didn't sound like bearings.

Will you please suggest me is Direct drive washing machine is good behaf of belt drive.

Can you tell me how to replace the bearings on a Hotpoint Aquarius plus WMF740 Please or any Hotpoint washer.

Hello, how do you repair a Samsung washer showing UE error. The machine is balanced

THANK YOU SO MUCH FOR THIS VIDEO

I received a brand new washing machine yeaterday and it’s meant to be really quiet, when in a spin it is so noisy and the vibrations are making the machine move? I have tried various loads of washing and it’s still the same issue?

Excellent !

My Machine is new, bought it in November 2023. It's a 10kg Hoover washing machine, black, H-wash 500. We moved into a different property in January 2024. Today it has decided to jump around my kitchen. Do I need a repair guy, or is it the filter? What's going on?

Being upside down, how do you keep washing machines spilling out water in Australia?

Found there was a big concrete block at the front of the machine under the door area attached to the drum. This was slack, so i lay it flat on its back and was able to get access to the torsion screws and tightened them. Hopefully this will do the trick. Thanks

Does that extra weight not damage the shocks and stretch the support spring tensioners? I'm curious how you got this weight. Is it Vibrofoam, or Vibroform?

Good video mat 👍

What about if the dampers are bad? Would that also cause the same issue with a unbalanced load? I wish someone would have a video to show bad dampers.

Does anyone know if you’re wanting to save time and electricity, say you just hand wash all your clothes but you want to get most of the water out. Can you just put them in your washing machine and go directly to the spin cycle? Is that OK? Or will that damage your washer? Thanks.

What are the numbers I'm looking for to get on the meter when checking the heater coil and thermistor? I saw your video but am still a tad bit confused.

My top loader LG is making very bad noisy sounds though it’s new while spinning as bad as you’ve shown what to do do you have any videos for top loader?

What if the floor area under the worktop is uneven? You don't have a long enough tool to adjust the BACK legs and you don't have enough space to use a spirit level on top of the machine, while it's under the worktop.

does using a stand fix the vibration problem?🤔🤔

I have an Indesit that moves across the floor. The repairer says there is nothing wrong with the washer. It is the suspended floor which is causing the machine to walk and produces a loud noise. Is he right? what can I do about it?

Hi espares my john lewis washing machine jlbiwm1402 making metallic rattle noise I think this video is the cause of my problem.

Hi, Bought the washing machine 3 months before. There was no shaking or vibrations until now, but last 2 times while the machine is in spin its shaking and vibrating too much but grinding sound is not heard. Please help. The machine was levelled properly. PLEASE help

well done, thanks

Hi Mat, Would you by any chance know how to remove the drum from the washing machine in this video? I have a similar machine which has the suspension springs attached to a metal bar running accross the chassis. I have seen your colleague's video on how to replace washing machine bearings (that washing machine did not however feature that bar).

how do i get the top off please ?

Thank you sir

Problem sorted then😅

But my washing machine is a top loader. Where is the concrete block to check what needs tightening?

My LG TROMM WM1812CW was giving me an LE error, I replaced the Drive motor sensor, bearings look ok, gear on the rotor is in good shape, I started a wash quick cycle (28 minutes) and at minute 7 just gets stuck, stay there and never finishes the cycle, so I pause the machine change the spin speed to no spin and the time goes to 1 minute and drains the water and finishes the cycle any clue of what is the issue, that you

Does this apply to top loadeing machine?

I just watch this for entertainment not for help lol

Hi, I just watched your video on the the shaking washing machine. Where do you get a weight like that? My front load LG washer doesn't have a weight like that, but there are 2 springs that it dangles from. Each time there is a wash there is banging noise that the drum has excessive movement. Can the springs actually support the drum and that weight together? There are extra spring connections on the top of the LG plastic drum, I wonder if those are meant to have springs connected to them in order to stop the excessive drum movement? I just have so many questions regarding this washer, it is new for me. Thanks for the videos

that's why you biui y a front load cause it isn't suppose to get unbalanced my old front load never had a problem with it my new one constantly unbalanced

Matt My indesit washing machine sometimes repeats the wash cycle after rinse instead of spin cycle .sometimes keeps repeating the same pls advice

My washing machine is making a banging noise while spinning could it be bearings it goes like bang bang bang bang

After my washer broke after three years plus it was holding water why

Does the apply for Bosch machines to

I don't know why, but, my old washing machine started to do a loud noise, during a spin cycle, the drum stopped suddenly, and guess what happened after that, the drum got dented! The drum was also scraping the inner tub! How this happened??? Can somebody answer my question? Also, this happened a long time ago.

Terima kasih banyak .....

Thakyou so much

Don't worry!! The noise is just from the motor and the pump!!!

matt, I have a wm2701hv by LG and i have a a knocking sound at the start of spin cycles. This is only at the beginning of cycles at lower speeds and the machine will eventually level off and speed up thus reaching high speeds. I have just tried to solve this issue replacing the dampers with new Original equipment replacements from lg. The symptom continues however. Curious enough this isn't a constant knocking noise like a loose counter weight as described in the video. On this particular model LG the weights are on the front of the drum. I feel like the noise is produced in this area almost as if the bottom counterweight is hitting against the front panel. thanks, Ronny & Laura

how can I show u a picture of what I found under the machine. thanks Ian

my bosch washer drum hit the side of the washer before a spin

mine was none of the obvious problems.in the end it was a tiny nut out of a childrens toy set.say 1mm by 3mm just above the waterline stuck to the outer drum wall ..on fast spin very bangy.lowered the spin it went ..found it with a 14inch ziptie poke it in between the drum and the outer drum ..take the lid off and have a good toorch..or bright light .as you poke the ziptie round you can see it moving round through the holes in the drum.keep poking in a in an out motion draging it round never found the nut .it was poking it in and out .this wont sort everyones problem.but just goes to show .a litte thing behind the drum.will make it bang loud.on fast spin...

Hi! Our Bosch has recently started vibrating slightly more then usually during a fast spin with a full load. The machine is level and when I put pressure on top of it, the vibration seems to ease off slightly. Is that a sign of a loosened balance weight or have the shock absorbers started wearing off? :-)

What about an OE error code?

And even when you do this and the machine walks across the floor when it is less than 12 months old, then what?

what is a jumpa?

I think it the shock absobers

sounds like an Airbus, but that's "normal", yeah?.😂🤣

The indesit washing machine it's biutiful and God it's my old washing machine 11 it's old

Too bad you start looking for these videos when it's already too late.

I'm confused... 'never take the top off at home'.. then 'simply tighten the nuts ' which are under the top..

Niicee.

Ha, thanks, it was indeed a loose weight!

that s what good p sounds like lol

If I buy a lot of these machines I'll have enough stepping stones to get to the clothesline.

women don't care about balancing :)

Europeans are always explaining things about front-loading washers, but not top-loading washers. A lot of us around the world don't like front-loading washers.

easy for you to say, how can a 110 pound woman lift the stupid thing to do this job........I guess I have to pay someone for an expensive service call.....