How to receive calls in HubSpot | HubSpot Help
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Күн бұрынQuick links:
💬 Contact us: fuelius.com/contact
🧡 HubSpot support: www.fuelius.com/platforms/hub...
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Check out this cool new update to the HubSpot CRM where you can now use the HubSpot Calling feature to take inbound calls right in your CRM.
We’ll walk you through how to set it up, how to make the most of it and pros and cons for using this in your business.
@AmandaGutierres-uz7tw Жыл бұрын
Your video helped me a lot! Thank you ❤
@fuelius Жыл бұрын
We're happy to help you, Amanda! 😊
@mikek6998 9 ай бұрын
Great! How do you implement SMS with hubspot/call forwarding either or both, thanks
@DanielMoraleda Жыл бұрын
Love it! Very useful demo. Is there any IVR functionality too? That would be fantastic!
@fuelius Жыл бұрын
Hi Daniel Currently, HubSpot does not offer IVR support, however, Aircall can. Aircall is a direct integration for HubSpot so it is worth looking into. Hope that helps!
@user-wf8rr8cn1c Жыл бұрын
Thank you for this! Is there a way to route calls to different reps?
@fuelius Жыл бұрын
Currently, this is not supported because each HubSpot assigned number is mapped to an individual in the portal by default. Depending on the number rang, will indicate who the call goes to We hope this information helps!
@socialmediaturn-keybusines5835 Жыл бұрын
Thank you!!! That was Awesome! How do we set up the voicemail for the HS number?
@fuelius Жыл бұрын
Hi guys! Sorry for the delay Hopefully this helps community.hubspot.com/t5/HubSpot-Ideas/Manage-voicemails-in-HubSpot/idi-p/625735
@user-ne4hr3fs5i Жыл бұрын
what if a contact who calls is not in my CRM? Will contact be created automatically or not?
@fuelius Жыл бұрын
The contact wouldn't be created automatically from an inbound call. You would simply need to associate the call activity to an existing CRM contact, or create the contact within the CRM and then associate the call activity with the contact. This will then log the call details and recording to the contact record. Hopefully this helps! 😊
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