You have saved Christmas day for my daughter! Thank you so much.

Took all of two minutes to complete! Thank you for making the process so simple. Simply amazing

Thank you so much sir!! This video helped me a lot to gain access to my windows, am grateful!! I was very sad for two days, I was searching for a solution but nothing came out and then today I found your video! More power to you!

My suraface pro device just came from store repair and they had pin in my device which they don’t remember… Finally found this video to reset my surface… ❤️ you saved my time…

100% worked for me, I wnt into Bios and have it run on USB. Thanks again best video out there.

3 years later and mans still out here saving people

Great to the point video. Definitely great nothing more nothing less just what is needed to do what is needed. Keep pumping out these videos

Your a savior I lost my Microsoft tablet for so long and I forgot the password now I can use it and play mad games on it

This video really help out! Watched 9 video before this one… But this helped a lot thanks 🙏

2 years later Your Helping Thanks My Dude💯

Very helpful video, though when it asked for a key code to reset I simply found my 48digit BitLocker code on my Microsoft account via my smartphone rather than purchasing a USB 🤷‍♀️. Very helpful though to get to that point

Why is not working on mine?

Very cool! Now if you can figure out how to clear and re-set an Apple then you’ll really have something!

Thanks for the video. Unfortunately I'm stuck at a black screen with Enter Password only. No other functions or anything on the screen. Any ideas?

Thanks!! I was able to follow the first method with a keyboard on an RT model. But I did log in to Microsoft to get the recovery key.

Thanks a ton for this very simple and informative video. :)

You have created a smile on my sons face he is so very happy😊

Great Video and easy process! Thanks for easing my headache!

Omg thank you so much. That was way easier then I thought.

Will this work if there is a BitLocker on the drive.

What if it doesn't say EFI USB storage only internal storage and usb storage which one do I pick ? And will one of those work ?

How did you set up the USB?

Thank you! Got one of these in a lot buy of electronics and was able to unlock it for resale!

This was so effortlessly amazing thank you so much !!!

Mine still goes to the Windows start up screen after inserting the USB Drive

I was just about to put the damn thing on the corner of baseboard and kick it into pieces but you made me calm

Thank you so much clear and easy instructions, works for me and hope it works for everyone else.

Friendly note the USB port is on the charger block of the original charger

Super helpful tutorial. Thanks for the help!

Nice clean tutorial man

Thank you man, awesome!

So any windows 10 or 11 works on the surface tablet? or has to be a windows made specifically for surface?

Great background music. Can you tell us who it is?

Thank you!

You’re a life saver dude Respect!!!

Thank you! Never would have found that.

I can’t click on either I don’t know what is going on with mine.

the power icon does not appear in the bottom right corner so i can't click on Shift + Power

Very helpful. Thanks!

Hi Eric, I need a bit more help Please. Once I click on ‘Remove Everything’ my pro goes to a page saying Cloud download or Local Reinstall and whichever one I click on takes me back to first screen (Troubleshoot screen) any help will be appreciated.

Amazing , thanks a lot 👍

thank you so much I didn't have a issue like you did to reset mine!

thanks for the help!

Bro, this is amazing,

where can i get the Software or files need to be installed on USB ?

thank you !!! very helpful 🔥

Mine got stuck on the reset this PC screen and when I press anything (Skip this Drive or change keyboard layout) it’s unresponsive. How do I get pass this? Thanks in advance!

I have Microsoft surface book 2, but I does not work with your instruction. Would you please help me how I can do reset factory on mine please? Thank you

Umm… hi. Just curious. I tried it until the troubleshoot part, but it gave me different options. They are start-up settings and UEFI firmware settings. The device is extremely similar, too. Does this step affect the process of factory resetting the PC?

Thank you so much

Yo thanks man this helped a lot 🙏

I have a surface book with the same problem. I wanted to try it but after I choose „Keep my files“ or „Remove everything“ it restarts and asks again if I want to keep my files or delete all and then the touch doesn‘t work. This surface book has no ports. What can I do?

It asked me for a recovery key

Mine keeps getting stuck after it resets and I can’t press anything when it asks if I want to wipe just setting or everything

Vi demasiados videos, y el tuyo fue el único que me funcionó. GRACIAS!

Does anyone know why the power reset button isn't kn mine. I have been trying to reset mine, but when I use the USB method, it errors out everytime.

Thanks so much man it worked very fast

Solved the issue Thanks a lot

Should of read the comments before asking for help (last message) as discovered reading other messages that if it works for you and you thank this guy whether 2 years 6 months he responds but if you ask for help with a follow up question whether 2 years or 2 days ago he doesn’t respond

What if it doenst show the power button?

The shift and restart doesnt work for me it just restarts normally

How do you make windows 10 thumb drive thank you

After hitting trouble shoot I do not have the option to reset

I've tried this many times to no avail. I get stuck in cloud download and local reinstall. I'm connected to wifi but it goes back to "choose an option" without reinstalling.

I had a little trouble bc my onscreen keyboard is unresponsive when I touch it if you could tell me what to do in this situation I would appreciate it 👍😅

This helped so much

Mine keeps freezing at the just remove my files or fully clean the drive part. Is there anyway to continue, because it’s been frozen like this for hours?

Hey this has helped ,but I don’t know my pass word and it wants me to free up some space and I don’t know my pass word .

What kind of usb did you used?

With regards to my issue, the shut down button doesn't even show up

For me I hv Microsoft surface 1516 how can i wipe every thing without keyboard

Thank you

You are a life saver bro! ❤️

In my case it's not working and I have the same tablet 😢 I forgot my password, And I cannot use my own tablet. I try to Reset but it's not working.

I Hard USB reset, I used a WIN desktop 10 ISO on a USB stick. now my Surface Go is no longer a Win10S so It does not have wifi, Can you teach me how I can roll back to ISO win 10s.. Thank you so much.

Why I can't touch the screen to troubleshoot

Awesome vid thanks for the help

My keyboard is broken off and on screen keyboard not coming up. Stuck on lock screen, no known password. How can I connect an keyboard externally

Hello 👋 can you help me for the usb I don’t know what install inside pls i really need help 🙏🙏

Well i tried everything in the video but iam not able to even install from a my usb boot drive. The error that I get from the boot drive is that the Windows 10 that I have is not compatible. I will now have to get the Windows Home 32 bit and to try again. Also since I bought this Surface on a garage sale it seems to have belong to some company of which I appears that they have put a lock in the hard drive to prevent tampering . Maybe I should look into replacing the hard drive and start from scratch.

i get the the last screen and then the touch screen stops responding until i turn it off and on again

AMAZING THXXXX

❤❤❤❤❤😂 Very helpful and easy to understand

My dell tablet does not have the reset PC Option what should I do ?

Hi, I don’t have usb. Is there anything else i can do to reset my tablet? 🥺

What if it doesn’t show the efi thing it shows something different

ty same issue I have with recovery key issue

bro can you help me when i factory reset my tablet it gets stuck on preparing for a whole day unlit its battery is out plz hellp

I don’t have a USB, is there any other way I can reset my device

I bought this off a friend , that has been using it for a while but he bought it off of ebay I cant reset it I keep getting an error message

Hello, do not have the "I DO HAVE INTERNET BUTTON/ OPTION'' . now what? I've entered the wifi password, now it say CHECKING THE CONNECTION TO MICROSOFT, FOREVER. I AM CURRENTLY CONNECTED TO AN ETHERNET CABLE STILL SAY CHECKING. HELP ANYONE!

What if you don't have a keyboard, and the on-screen keyboard is not working what do I do?

Ricky Peter died during recent now I was just giving me a message to restart them reboot and press OK, but it gives me the same thing over and over again

How do u get windows on the usb

Sunless khan?

This helped so much :D

I downloaded both 32 & 64 bit isos. But neither work :( i need help. Thank you!

After tap on the efi usb device it takes me back to the password screen. I need help

Thanks it helped me!!

Huge question coming at ya I have a surface that my step dads boss was gonna throw away but gave to him to free, the laptop is still completely empty and blocked by the company. Any way I can reset it from there? It blocks everything