My pleasure !

Amazing ! Glad we could help. Where did you buy the battery ?

Did your battery swap went allright ?

Hey ! Thanks, we are working on the tutorial for the head of the 9 Flex. We will keep you updated once it is released. :) Stay tuned !

I would like to see that too, my epilator is making too much noise and getting stuck.

@@bhawnajuneja8078 Hey ! The tutorial is now available on our channel :)

Dear @Aymensco, we finally managed to open a part of the head to clean it. The video is up on our channel. Hope it'll help you !

For now the replacement battery for Silk Epil 9 Flex is not available online. It is not the same kind of battery as the other Silk Epil epilators.

Merci pour votre commentaire. Batterie achetée sur Amazon, lien dans la description de la vidéo si besoin.

You have to pull the upper part pretty hard for the motor to go out because of the water seal. Same with the plastic part you have to push hard. Make sure you have the right spare battery for the Silk Flex, it is not the same one as other Silk Epil epilators.

Thank you. I have used duct tape to get a better grip and could pull it out. The battery change was successful. Good Video!

@@ManagerBerg Wonderful ! Where did you get the battery ?

If you look for Sanyo UR18500Y online you might find all the details about it.

Hello, the battery without pins is the Sanyo ur18500y

It might be too late by now, but I ordered the same battery that you did (the one mentioned in the description and shown in the background of the video) and if you pull out the bits that the battery touches, and break off the three prongs that touch each side of the battery so you just have the copper plate and the part that goes into the motherboard, the contacts on the battery itself are the perfect length to press against the plate to make a connection. This would definitely be warranty voiding but you probably aren't on this video if you still have a warranty available.

Great insight ! What tool did you use to remove the two bits from the battery ?

To be clear, I didn't remove the bits from the battery. Those are spot welded on and would probably be too difficult to remove without destroying the battery unless you really knew what you were doing. I just used tweezers to pull out the contacts on the battery holder and bend the prongs off.

@@pablogratas941 Where did you order the battery from? I'm not seeing any sites that are screaming "trustworthy" when I look it up

Can you elaborate more on what you need ?

Sadly I think that a part on the circuit board might have burnt. Maybe a professional can repair it. Best of luck.

I recommend buying the 9 not the flex, it is easier to repair and clean.

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