Good afternoon, Thanks! I would have really enjoyed meeting you too. I’ll be there next year for sure and probably every year after. I just couldn’t make it work this year unfortunately

Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back on and it should work. Hope this helps!

Good afternoon, I always suggest a professional service tech to do the work. Sounds to me like you have a bad sensor but possibly a bad circuit board as well. Hope this helps!

Good afternoon, both a good choices. I am not a huge fan of pressurized filtration on any hot tub which they both have. I simply just think it's overkill and more trouble than what its worth. However, either hot tub I think would be a good choice. I am not a fan of the large sheer descent waterfall on the Coast curve hot tub because cleaning it out can be tough. Often times debris makes it through to the back of the waterfall impeding the flow and it's hard to get it out. On the other hand, I like the electronics on Coast hot tubs better. They use Balboa and Hydropool uses Gecko. Balboa makes the best electronics in the industry in my opinion and has for 30 years. All and all I would sit in both and pick which one is more comfortable. Hope this helps!

Good morning, so first things first you need to hire a professional. If the technician turns the jet pump on and it trips the breaker then there's a short to ground and most likely that jet pump will need to be replaced. He should unplug the jet pump and then try and turn it on again. If it stays on then the jet pumps needs to be replaced unless the jet pump got wet some how. If this is the case you should leave it off for a couple days to dry out and try it again. Hope this helps!

Sorry, I missed this! I assume it's taken care of now but if you need anything else let me know. Thanks!

Good morning, I went back through the video to make sure. I don’t see where I mentioned cutting the new sensor. Did I miss something?

Good evening, how to use a thermostat? You should have a temperature up and down arrow on your control pad. Normally it sets automatically once you turn it up or down. Hope this helps!

Good afternoon, turn the breaker off for 30 seconds and then turn it back on. That's how you reset it for that year. Hope this helps!

Good afternoon, I always suggest hiring a professional and I would ask him to clean the filter and reset the hot tub. Tell them to please turn the hot tub off for 30 seconds, clean the filter and turn it back on. Let's start there. Did that fix it? Hope this helps!

Good afternoon, I would need to know the year and model or serial number to help you. The procedure changes year over year. Hope this helps!

Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!

Good evening, this depends on year. What year J315 do you have? If it's newer; please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!

Good afternoon, please provide me the exact year from the serial number. The serial number will read something like 100xxxxx-0612. The 0612 is the month and year it was built. That's all I need and I can tell you how. Hope this helps!

Good morning, if your hot tub is a 07-08 model then resetting the breaker for 30 seconds will reset it. There’s not a dip switch reset for that year. Hope this helps!

Good afternoon, this sounds like you have more of an electrical issue. Please call me at your convenience. I'm not sure if it's the hot tub. Please call 770-558-4496

Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!

Good morning, simply put, yes. It’s very possible your thermostat is out of balance and reading the temperature of the water to hot and tripping the hi limit thermostat or the hi limit is simply just bad. The service tech needs to replace both if this is what needs to be done. He should ohm out the thermostats first to confirm they need to be replaced. Hope this helps!

Good afternoon, normally the three dashes is a dirty filter. Have you cleaned your filter lately? Always make sure to turn the hot tub off before removing your filter and then turn it back on once you reinstall the filter. This is the first step. Hope this helps!

Good morning, of course. Please give me your serial number so I can make sure I point you in the right direction. Thanks

@@atlantahottubcenter 100540586 - Also, do you know which 2 pins the sensor attaches to in J6? I have several cables that look identical connected to J6. Obviously I'll be able to tell after I cut the cable and pull it though, but I was kind of thinking of testing the new sensor before cutting the old one (just to make the sure replacement I purchased will work before doing irrevocable damage =).

Good afternoon, yes it sounds like a bad thermostat to me. The technician should ohm out the sensors and compare them to the water temperature to be sure but your on to something! Hope this helps!

I am having the same problem with our hot tub and is a Maxx spa. Did you find out what the problem was?

Good morning, first things first I always say you need to hire a professional. I’m a little confused. The technician needs to unplug each component and then try to plug it in. When the hot tub/plug stays on with a specific component unplugged then he’ll have located the short to ground. A thermostat normally will not make a plug trip the gfci. Now, the heater on the other hand will. Hope this helps!

Good morning, what year is your Marin?

Good afternoon, what year Sundance hot tub do you have?

I just want to make sure I give you the right instructions. Sometimes just a simple reset of the breaker will reset it

@@atlantahottubcenter Same question for me. I believe my 880 Optima is a 2014 Model.

Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!

Good afternoon, please tell your technician to install the thermostat and then after installed and with the hot tub off turn dipswitch 10 on, power tub back up and run for 20 seconds, then turn the hot tub back off and put dipswitch 10 back off and then power it back up and it should work. Hope this helps!

Good evening, in my opinion, yes you could. However, I don’t find that any different from just turning down the temperature. If the set temperature is below the actual temperature in the hot tub then the hot tub shouldn’t heat anyway. Hope this helps!

@@atlantahottubcenter I can only turn it down to 80 f .It is over 100f outside. the colder the tub the the more I chill out

@@johnc.wunscheljr2873 Good afternoon, I understand. Unfortunately, the hot tub isn't designed to be a pool. You can set the hot tub into economy mode to help cool it. You can also shade it and vent it. These are ways to try and cool the water down in summertime. There isn't a cooling unit in the hot tub to cool it down, only a heater. Hope this helps!

@@atlantahottubcenter what would happen if you put a dbl pole switch on the heater power wires the black&red wires coming from panel to heater, I want water to circulate still just not heat as it pass trough heater, the red & blk wires each are 110 legs so 2=240. so if you cut power to heater .will it mess up the cer-board ???

Good evening, there's a dip switch bank toward the bottom of the board. The bank is red and white and has little white plastic switches you can flip up and down. Hope this helps!

Good afternoon, I would make sure the technician checked for a dirty filter and the hot tub has the correct amount of water in it. However, there are numerous things that the technician needs to test before he determines the problem. I assume he checked those things which is what's leading him toward the circuit board. I would also like to mention that when the problem is intermittent it can be very hard to diagnose. Normally when a hot tub goes into failure after a few days/weeks after resetting it over and over again, the board is normally the problem. Hope this helps!

Good morning, I always start off by saying you should hire a professional. The technician needs to ohm out the thermostat and compare it to the water temperature to confirm the thermostat is bad. Sounds like a bad thermostat to me. Hope this helps!

@@atlantahottubcenter Thanks for the reply and help. The tub is under a year old. Has always worked properly. We had to change the water so the dealership gave us a bottle of tub cleaner to dump in first and let it run all night. In the morning the temperature of the tub was 106 but the screen control was set to 98. So at that point we hadn’t even opened the panel to start draining it. So it was nothing we did inside to cause this. Guess we will call the store. Right now it’s only 3 degrees difference but it has never gone to what it was supposed to be set at. Always goes hotter than the set point.

Good morning, here’s the definition of a thermostat; a device that automatically regulates temperature, or that activates a device when the temperature reaches a certain point I think your argument would be better suited for Merriam-Webster Hope this helps!

However, I do agree with your logic but it’s also considered to be a thermostat by definition

If you say higher a professional, then why the hell make a video?

Good afternoon, you have to attach it to the old thermostat wire to pull it through back to the box or take the paneling off and dig through the foam. That's what I was talking about unless you're referring to turning the hot tub off. Hope this helps!

Good morning, the reason I say that is to protect people watching this video. I wouldn't want anyone to get hurt. Electricity and water can be a dangerous mix. Hope this helps!

Good morning, ha! Yeah we do the best we can. Sometimes it’s difficult with all the movements. Thanks for watching!