Was that not the first step ??

@@brianjackson6258he’s saying thank for for showing how to set up base station !😂 learn to read

There is no set up for it. Plug in the ethernet cord between the modem and camera base (the bunny eared antenna wyze base). Consider it set up, there's nothing else that needs to be done with the "1st step/base set up"

😂​@@nicolaspuma8700

can the cameras work without the station?

Did your cam come with instructions and everything you needed for set up? I bought a V3 in Dec and cant use it yet. Thanks Sarah.

Did you have to have a license electrician to wire up the wires?

Amazon sells the weather protective covers for the cameras. My cameras do not get wet at all. They are very affordable.

Artist Jennette Brown hi

Be prepared to be more frustrated than you ever have been before. It is a horrible product. I see that I'm not the only one experiencing about a 24 hour hold to the charge. The box brags that it will stay charged for 6 months!

Thank you for the kind words!

time and money for starters.

I've used command strips on some of my other cameras, don't know if they would work on vinyl siding, haven't tried it yet. Hooks would be nice.

There's a bracket you can order off Amazon that actually slides underneath the vinyl siding

You can make a small hole with an awl and hammer. The self tapping screw will go in perfectly with no drilling necessary.

You can find wyze products on your local Petstore

amazon.ca has them.

Buyer beware! They are for more trouble than they are worth. Horrible product.

Exactly. They will steal the cameras first, then the rest.

It uploads instantly to cloud storage. You will still catch them on camera.

if there was an included gps that would be cool

At this point, I'm glad it is easily removed as if I want to use it, I have to get up on my ladder in full view of passing foot and car traffic to remove the POS camera to recharge it, every other day. Mine will not hold a charge.

@@rosemarynord525 Is your camera in direct sunlight? Any electronics in direct sun light will get the battery drained out of it

There's a Wyze solar panel for charging.

I was finally able to get it to sync as it seems they were having a technical issue that they had to fix. I was thrilled until i discovered that my camera will only stay charged for less than 24 hours and they do not offer any customer support. Horrible company, wish I had never even heard of Wyze!

I dont know if you changed company since its been 2 years from your comment but I had a problem and changed my wifi name to something smaller. also helps to connect to a 2.4ghzwifi and not the 5ghz.

Came here for the same thing. If you do a ceiling mount and rotate the image 180⁰ in settings you get a warning that the whole camera must be flipped, but no instructions on how to do so. This video completely skips that. 🙄

your intenet speed/ wifi conection is probably just weak get some wifi extendors or a mesh system

Base Station can be either one .... it is a challenge to find a location that the base station has coverage for all four of my camera's (the limit of the outdoor base) ... the internal battery is handy if you don't want to run wires but outdoor model also does not do continuous recording even with a SD card ... it is purely so if it has spotty wifi connection it will store it to its card ... I have a SD card in my base station as well but again for the OUTDOOR camera unless you get the PLUS subscription it is not as handy with only 12 seconds of recording and the cooldown... you can buy solar panels with an internal battery so your outdoor camera can be mounted in creative places as long as you can also keep your base station in range... with wifi boosters so handy the 'non-outdoor' is much easier to ensure you have a solid wifi signal and don't depend on a basestation and just require access to power - but some folks 'really' don't want to do that so you are stuck...

Looks like it's 12V DC, 1.0A. That'll run for quite some time on most of 12V DC UPS's. Awesome.

Do you have to pay for the program

@@aurorame2114 no they are able to have local storage. I think you are limited to 12 seconds of recording events

Silly question, if it is installed outside, then where does it get its power?

Not the same, Cam v3 is much better in specs & features. The outdoor cam requires a base station, none of the other camera do. If you can wire power to a camera or use the Wyze outdoor power adapter, the best bet is to use Cam v3 as your outdoor camera. You have to make sure your Wi-Fi is strong enough to reach it, if not, that's is easily fixed by adding a hub/extender. Not to mention the more secure mounting options for Cam v3 as seen here: kzfaq.info/get/bejne/g8iUgJOSybe1lXU.html.

Hard wire it with a Wyze wall outlet adapter, or take it off and charge it with the USB adapter to the base station.

Hey there! There are a lot of parts to address here, so I'll break them down to make sure I'm answering as many as possible! Make sure that your phone settings are allowing the Wyze app to send notifications -- if the other settings are proper (e.g. you are able to see Events populating in the app and the notification settings are enabled for the devices) this tends to be a source of trouble overlooked by some! You don't need to have microSD cards in any of the cameras -- although it does allow you to reference features like Playback or record Time-lapse footage. If you have any questions or would like more assistance with troubleshooting, please reach out to our customer support team at: support.wyzecam.com/hc/en-us/requests/new

Did they say what size in this video???

The lady in the demonstration might not have known and made a mistake. In reality you should stick the magnetic base to the top of the camera.

@@micahnightwolf This is an instructional video by Wyze. She was instructed by them of the process.

It's garbage and you will not receive any assistance from the company. Send it back to them immediately, get your money back and look for another company to purchase a better product!

The base station is a wireless access point for Wyze outdoor cams only. You can use its USB output as a power source for the other cameras, but that's it.

No

It is surprisingly efficient (60 FT range aprox).

That’s a Google router. I believe the call it the Mesh WiFi Router.

Stephanie Bell hello

Only early access

Up to 4

Mine has to be charged every other day!

Not at all! After its initial connection, you can change the connection for your base station to Wi-Fi. You can find out more about it here! support.wyze.com/hc/en-us/articles/360044076011-Is-Wyze-Base-Station-wired-or-wireless- 🙂

The Wyze Cam v3 does not require a base station.

Yes. The camera will function in "Travel Mode" with a microSD card for continuous recording without an Internet connection.

Hi there! We're sorry about that. We'll make sure to pass this along to our team. In the meantime, you should be able to use the mounting guide for Wyze Cam v3 for your Cam v3 Pro as well. You can use the link here: support.wyze.com/hc/en-us/articles/360051119311-Wyze-Cam-v3-Mounting-Guide

It will take up to 5 hours to charge your Wyze Cam Outdoor, but it should have some charge out of the box so it would be less time in this case. If the camera is not recording videos while charging, it will charge faster. We're excited to hear how you like it! :D

@@wyze I will tell you how I like it! I hate it! It holds a charge for less than 24 hours no matter how long it stays on the charger. Your company has proved incapable of helping me figure out how to get that big ole 3-6 month charge.I have found it literally IMPOSSIBLE to get any customer service from WYZE! HELP ME or I will need to contact the BBB! Do something for me. 3-6 month charge? less than 24 hour charge here! HELP ME, HELP ME, HELP ME, HELP ME, HELP ME!!

The v3 does not need a base station. The reason the Wyze Cam Outdoor requires a base station is to save battery life by having the bast station do most of the work.

I have the same problem, it's a new indoor cam, tried to add it and the light stays yellow.

Forget it, it will never work. It's garbage

yes

I apologize for the delayed response. You do require a base station to connect the Wyze Cam Outdoor to, the base station can handle up to 4 Wyze Cam Outdoor.

@@wyze how much is the base station?

The cam has an card slot in the side Wich mounts the the magnet

It wasn't their fault a company screwed them.

@@frankmatowitz7027 thats true but they promised free person detection even after that happend.

It is, in fact, a tiny plastic cowboy hat! :D

@@wyze never got one....after waiting months for the product.....

The base station is included with the starter bundle.

The site says 50foot distance (give or take based on surrounding interference), and it can be used in different ways including away from base station.

Good luck finding answers. The company offers no customer support. I just want mine to hold a charge for longer than 24 hours and they will not help me! They are impossible to reach. Go with a different company.

6 feet man it was said

It’s needs to be within 6 ft for setup to the base station

@@mirzamunif 🤣🤣🤣🤣🤣🤣

@@ipwnu92 they didn't ask about setup.

​@@Pahrump ok but i was just trying to help. Do you have the answer for him?

Up to 32GB -- the same size range as our v2 and Pan devices!

@@wyze is this for a v3 as well? Do you sell them? Do I need a base station? No instructions were included and I thought it was a complete kit.

@@lindasnyder6879 no base station required for a v3

i would like to know the same

3-4 hours to charge. And the battery lasts 3-6 months on normal use

It seems to charge fairly quickly and then mine holds a charge for less than 24 hours. It's garbage

@@irlixi2722 I would really love to know how it is you get yours to stay charged for 3-6 months. Mine only stays charged for just under 24 hours. I am so frustrated and there is literally no customer support. Any help would be greatly appreciated as I am about to report the company to the BBB.

There’s over-the-door mount and gutter mount made by Wasserstein

I found a siding mount and have it up.

Nope, anyone can walk to it and grab it.

Hello and great question! With normal use, the Wyze Cam Outdoor's rechargeable battery should last 3-6 months before recharging. 😀

Tell me how to get the Outdoor Cam to hold a charge for longer than 24 hours! Please! The company offers no help at all!

Would you mind submitting an app log for our team to review? (App > Help & Feedback > Submit a Log) Once you submit the log you will receive a number, please contact our customer support team and reference that log number: support.wyzecam.com/hc/en-us/requests/new

@@wyze Are you joking Wyze? I cannot receive any help from you at all! My garbage Wyze Cam Outdoor, holds a charge for less than 24 hours and I have submitted reports to you on it, with a LOG ID, more times than I can count and I have received absolutely ZERO assistance from your company! I am so frustrated I feel like screaming to even think about it! After a rock came through my front window, I realized I needed a security camera. I ordered from you and I still do NOT HAVE A SECURITY CAMERA! If it is supposed to hold a charge for 3-6 months, tell me how to make that happen, because I have to take mine down every other day to charge it! You ought to be ashamed of yourselves for offering ZERO customer support! I should never have ordered from WYZE!

Wrong, You can rotate the image in the software, so it will not be upside down.

@@mhaas281 Read my original comment. Of course you can rotate the image in software, but the software can't change the position or direction of the PIR sensor that triggers the camera. If you put it upside down, the PIR sensor will be pointed upward.

Yes, in the base of the camera. Remove the magnet base for easier access, located on the bottom, right front edge. Opposite left front edge has the round re-set button. Look for a small rectangular, white soft rubber covering. Gentle lift it up, be careful of inserting the memory card, it will only seat in one direction!! Don't Force It!

I have to take it down and charge it every other day. It holds a charge for less than 24 hours. It's a POS.

@@rosemarynord525 this seems inconvenient.

@@panadero3488 So very inconvenient, yes!

no

Wyze Cam Outdoor is a wireless model! Here's a link: go.wyze.com/3a5aoEH

Hi there! We suggest looking into our Wyze Solar Panel if you'd like to charge your Wyze Cam Outdoor v2 outside. You can learn more about this here: www.wyze.com/products/wyze-solar-panel

As long as you don’t expose the USB plugin for power cord to water. It will need to be positioned underneath a porch

Have the same situation....

Return it, I had the sane problem. The company said it was experiencing problems and then it did finally, connect, but now it only holds a charge for less than 24 hours. I wish I had never heard of this company

Yes, plug it in until the light on the back stops flashing. Battery life depends on use/times "tripped". I know our RING batteries were rated for 6 months use but, when people are always coming & going, it didn't last a month. Extreme heat & cold can affect the duration too so, don't put it in an unhandy location, or keep your ladder handy.

It should arrive with a partially charged battery -- we'd recommend plugging it in to charge to 100%! If you turn the camera off and plug it in, it should take around 4 hours to charge from 0% to 100%. the battery life will vary depending on your environment and how frequently Events/recordings are triggered. In general, roughly 1 hour of recorded footage will consume 10% of the battery life.

@@wyze also in the app it shows how much battery and space left on sd card left

@@wyze Will you please offer me some customer support and explain how I can get more the 24 hour charge to my camera? I keep asking for help and you keep not providing me with any!!!!!!! HELP ME!

As far as I'm concerned, Wyze is a garbage company. The product does not perform as it is supposed to and if you need help, they WILL NOT HELP YOU. Take it form me who is just asking them to help me how to get my camera to stay charged for what they purport it to stay charged for 3-6 months. Mine only holds a charge for less than 24 hours. If i wanted it to work every night, i need to be in full view of foot traffic and drivers passing by, to remove and replace the camera every other day. Right now, it's in the front of my house and not working. Up and down on the ladder every other day is not sustainable and the company will not even get back to me as I plead with them for help.I check every day to see if anyone has stolen it, because it will work just as well for me if it's stolen as it works for me now. NOT AT ALL.

I cannot change it it’s like an iPhone

Plug the camera into a usb charging cube with the cable they sent. Or plug into the base station, there’s a usb slot on the side.

The battery on my cam will not stay charged for even 24 hours. I had been using the charging cable on a USB plugged into the wall. No holding power. Then I read to charge it using the base port. I thought I had found the answer. It still will not hold a charge any longer than about 16 hours. It's garbage. I hope you have better luck, because tif you have any problems, they have absolutely no customer service.

V3 works outside. Differences: A) it isn't wireless, B) it needs proper weatherproof cabling and weatherproof outlet.

Super easy to get an adapter or a switch and solve that problem.