Happy you got value from it ☺

Yes! I can't be sure, but this is what I think based on my experience: 1. Since HUUM heaters can reach higher temperatures (230°, many others 195°) they need a higher cold surface adder when sizing a sauna heater as explained in the video. Why? When the temperature goes higher the cold surfaces (like glass walls that absorb and leak the heat out) demand exponentially more power from the heater. All the problems people have are with Drop heaters, that is a series of smaller sauna heaters. When you buy a smaller sauna heater for a sauna that demands more power because of these cold surfaces, the heating elements sometimes melt/break themselves when the heater is trying to push to a certain temperature but is not able to reach that since it's too small. 2. With HUUM, temperature sensor placement is different than with other brands. In the HUUM system, you place the sensor to where people sit. That is the place where you want to measure the temperature, right? In an optimal sauna environment (correctly ventilated, we have a video on how to do this), the temperature is the same across the room. However, in the US, people tend to not ventilate their sauna rooms at all, or not sufficiently. When you don't have airflow, the hot air stays on top of the sauna heater and does not move. Then the sensor shows that the temperature in the sitting area where it's measured is not as people want it to be. Then we end up in the same place as in example one, the heater pushing too hard and breaking itself. So to recap, the problems are not typically with the heater, the problems are with the sauna construction (very basics of it) and that's why the sauna will end up broken. Note! I can't know nor comment on individual cases, those are just the reasons I have encountered every time our customers had problems. By fixing them, we have been able to fix the functionality of the sauna every time and offer a better sauna experience. Note 2: We represent all the sauna brands and are not biased one way or another. Whether you want Harvia, HUUM, Saunum, or any other brand, we have it all :) Hope I answered the question, people reading, like the comment if you think it was helpful.

@@thesaunaheater thank you for your time and this well thought out response. I figured that human error was the likely cause of the issue. I personally feel that the aesthetic of Huum is superior to any other brands on the market, and as someone who likes to sauna daily the Wi-Fi capabilities make it an easier choice. I look forward to taking a trip to Finland with my family someday to experience a true sauna! Thank you!

Hey Tyson! The floor material does not matter at all, so we don't adjust the volume based on the floor material. The reason for this is that the heat and steam rise naturally up and even with great ventilation, the floor material doesn't matter because the heat won't be sucked into the floor. So in short, your floor is not a cold surface and does not count :)