Hi Debra, Thank you for the presentation. As somebody very new to the implementation aspects of a Quality Management System, it was reassuring to hear that I probably wouldn't have to create an enormous manual and catalogue of documents. Having said that, at the beginning of the video, you pointed out that a lot of companies simply changed a few words in the standard to create their manuals (i.e., instead of "you shall", they'd put "we have", etc.). From what I can tell, you've then gone on to list more-or-less the content of the standard, albeit in the form of a risk analysis table. If I do this for every shell, I can't see how my own risk analysis will be any shorter than the 20 or so pages the standard takes up. Then, there's the supporting documentation (competency matrix, training records, etc.) that go hand in hand with it. Apologies if I've completely missed the point. I suppose a better question would have been; "How have you determined which shells need addressing?" As far I can see, every single one of them starts with the sentence "The organisation shall" - which indicates a requirement.

Thank you Debra, the presentation has helped me with the understanding of the new standard.

I've looked at several of these kind of 'What's changed?' This 50 minute video is by far the most useful and informative of the lot. It really highlights how a management system can be slimmed down to be a hell of a lot more useful and easy to organize.My only problem? What to do with the 120 pages of existing manual now that it is 5 pages long with an attached spreadsheet and half a dozen other documents!Many thanks

Hi Debra, really enjoyed your presentation. I agree with the previous commenter about how useful and informative your video was. Really cut through all the posturing that's been going on with the standard, especially all the "invented" requirements people keep adding to it, like the need to do FMEAs, formal risk analysis, etc., etc. I was originally thinking about keeping the quality manual because I was thinking I would end up with more separate documents if I did away with it, even if they were process maps, but you definitely have me rethinking my plans. I am lucky in that our management team is very supportive and participating in the whole process, so will definitely be implementing what works best for us.

Awesome video! As a mechanical engineer, I am currently watching in horror at our ISO 9001 being set up in all the wrong ways by a couple of complete eggheads (pardon my French). I am trying to get them to see the error of their ways by finding information like this video. Also I bought the book "Lean ISO 9001" by Mike Micklewright, anxiously awaiting its arrival.

Hello, this cours is very rich but I would like to see how you're doing the test of effectiveness.thanks

May i get, how to start ISO, the documentation procedure, index, list of documents? please...I just passed out Btech i want to learn Thankyou

Implementing ~2015 for a security company implements #27001 #31000 for a european based company would you implement 14001 or 18001?

Can you create a Standard that covers both ISO 9001 & 14001?

What is the benefit of this system ISO 9001:2015 over ISO 9001:2008?

Where can I get your email address to get the list of documented informationj ?? please let me know. thanks in advance

WHAT IS ISO 9001. I have looked all over the internet, and there is no a single page or video that answers this.

Kindly assist me with the email address