I've been trying to unjam my machine for an hour. Your technique was the only video I saw that worked. Thank you

You're a lifesaver, thanks for the help! For a few minutes I really thought I had permanently damaged my button maker.

When your machine is having an issue DO NOT call the company who sold it to you, unless it was Tecre. I put myself through 2 weeks of hell (and of course no ability to work) dealing with the dealer's REALLY bad advice, which didn't work. They ere about to have me ship the machine to them and pay them a minimum of $50 and 2-3 weeks more waiting, just to look at it. It was gonna cost almost a $100. We realized they weren't who i initially bought the machine from 4 yrs prior (mistake in my notes), so i called Tecre. Took minutes, and i finally got a total understanding of the mechanics of the machine. I didn't have the money to do the other way, and lord knows what they would have tried to stick me for (she said the die was probably scratched, and it's cheaper to replace the machine!). Thank you Brian and Tecre. I only regret not calling sooner.

This is exactly what happened to ours - and I was in something of a panic about it. This technique worked perfectly! These machines are excellent and very sturdy and reliable so I want to keep it in good working order! You are a lifesaver!

Thank you so much! I made my very first button and jammed it right away from using paper that was too thick. This was exactly the solution I needed, worked like a charm. Won't be making that mistake again!

Thank you so much for posting this video! I was so worried I'd ruined the machine I'd had for years.

Tecre, thank you SO MUCH! I was panicked, and these days you just don't find this kind of care and assistance from a vendor. Very well done, too - very comprehensive, and calm presentation! I used a wooden ruler, and did both sides gently, twice. I was SO SURE i had no extra parts, but i was wrong - 2 pieces of 32# gloss stock.

Thank you so much for making this video!

thank you! Helped me greatly!

Thanks! This was very helpful!

That worked! Thank you!!!

Good info... thank you

I have a couple older machines - they are starting to mis-crimp - I cleaned out the dies really well one one of the them and that seemed to help - Can you recommend the proper way to either polish or lubricate the dies to keep them from mis-crimping or jamming, assuming there are no physical problems with the machine

what if it's jammed on the other side?

nothing is working and this is the first button im making. its a book page im using and if this button maker cant handle that then I better get a full refund because others can and I was under the impression this was a quality machne considering I spent a hundred dollars more than the cheap ones.