How to troubleshoot an ARC HDMI connection between TV and soundbar or receiver

Рет қаралды 164,390

2 жыл бұрын

We explain everything to check when you don't hear sound using an ARC HDMI connection. Hopefully this video will help you fix the problem of not hearing sound when you've connected HDMI ARC.
01:40 Do both my TV and my Receiver or Sound bar need to have an HDMI ARC port in order to use ARC?
02:29 What does an HDMI ARC port look like on a Sound bar
02:55 What if my sound bar HDMI ARC port does not show the letters ARC?
03:15 What does an HDMI ARC port look like on a AVR surround sound home theater receiver?
03:28 Which HDMI port on my receiver do I connect the TV HDMI ARC cable?
03:30 My receiver does not have an HDMI ARC port, will this still work?
03:39 Which HDMI port on my sound bar do I connect to the TV ARC HDMI port?
03:42 Will ARC feature work if my sound bar does not have an HDMI ARC port?
04:20 How do I turn on the HDMI ARC feature in my TV?
04:57 Are CEC and HDMI ARC the same thing in relation to turning on the ARC feature?
06:04 Do I need to turn off my TV speakers?
06:10 Do I need to enable an "External Speakers" option?
06:20 How do I adjust the digital audio output signal on my TV?
06:35 What audio signal can I use that will work with my receiver or sound bar?
06:49 Is it possible my sound bar or receiver is not capable of processing the audio signal my TV is set to deliver?
07:20 Do I need to turn on the HDMI ARC feature in my sound bar and if so how?
07:55 How can I be certain my sound bar has the HDMI ARC feature?
09:00 to enable HDMI ARC within my receiver do I switch my TV to the ARC HDMI port?
09:20 Demonstration of the steps taken to enable the ARC feature on the demonstration receiver
09:22 Is it possible you have your audio system set to MUTE or the volume is turned too low?

Пікірлер: 46

@MercurialToys 7 ай бұрын

Thank you, this really helped me. Turned out my receiver needed arc turned on. My remote for it was broken, but once I got a replacement remote, I was able to access the menu to turn arc on.

@kelticknight6116 2 жыл бұрын

absolutely wonderful explanation 👏 👌 🤘

@kalmirza2564 7 ай бұрын

Thank you!! The CEC setting did the trick on my JVC EM48FTR & Yamaha SR-B20A Sound Bar pairing via ARC.

@Digmen1 Жыл бұрын

A specific question I have is what should show on your reciever if you use HDMI arc as the connection? If I cycle through the program inputs on my Yamaha RXV385 reciever there are lots of options, but none says HDMI Arc.

@arnelvega7083 Жыл бұрын

On your other video I connect HDMI cable arc to TV and to my reciever arc but no sounds, then I watched this video and used my TV settings to enable arc and it works. I can watch netflex movie with Dolby Atmos sounds on my Yamaha reciever. Thank You so much for this video much appreciated 👍

@gaustin6319 Жыл бұрын

Thank you very much. After working on this for hours I found out that the HDMI input needed to be in ARC not 4K. You rock!

@user-tt7vz9rv8q 2 жыл бұрын

Brother i purchased boat 1550 Avante 120 watts i tried to connect to moto tv with HDMI cable volume level is increasing and decreasing by tv remote but sound is not audible pls give me suggestion

@LazyLazy-ih5ii Жыл бұрын

Thank you.

@muruganjd8164 2 жыл бұрын

Hi, Thanks so much for very clear instructions. If Possible Please guide; I have a Denon AVR 1312, followed the instructions as per the Video and also the Denon manual but Iam unable to get the Sound output on the Speakers. Tried connectiing both HDMI and Optical Cable together from TV to the AVR, Tried Optical Cable and HDMI Settings seperately, but I am unble to get the Sound out. Please advice

@Allabouthomeelectronics 2 жыл бұрын

something within the settings you likely are not setting correctly....unfortunately we don't know how to offer more assistance than that

@glorievanholland7200 2 жыл бұрын

Hi I done all you said and my tv sound work once only till I connect my avr to tv with optical cable

@kamalpastakia Жыл бұрын

The video is helpful to a point, but doesn’t address my issue. The video assumes either you have a receiver or a sound bar. I have BOTH a receiver AND a sound bar. All of my components are e-Arc enabled. I have external surround speakers connected to my receiver. I would like to have Front Centre Left Right audio played through my sound bar, while surround sound audio played through my external speakers (receiver). I can connect either the receiver or the sound bar to the TV using Arc, but not both. I can connect the sound bar to the TV using optical. I have managed to get front audio from the sound bar using e-Arc from the receiver to the TV and optical from the TV to the sound bar, but then I have no audio from my surround speakers. In this case, I had to set the TV audio output to optical. If I change the TV audio output to HDMI e-Arc, I only get sound from my surround speakers, but not front audio. This is useless. There is no option to connect the sound bar to the receiver without some heavy re-wiring and reno work. I do not really need the return channel to the receiver, since I use an Apple TV connected to my receiver as the media source. However, i could not get front sound when the receiver was connected to the TV using regular HDMI, which allowed me to connect the sound bar to the TV using e-Arc.

@therightsphoenix1111 Жыл бұрын

Hello... I have a question... I have a Samsung Smart TV and PTA66BT.5 is connected to the TV via bluetooth. The system is 600W I am top of the line speakers from the Z5500 THX nice sub, and the sound volume is very low compared to what it should be. When I listen to the radio I can't even put the volume up to 20 without the walls coming down. But on the TV I have to bring the volume all the way to 30 just here it somewhat ok, but again, it is nowhere near its true volume. The only think I can come up with is, the TV is limiting its power. What do you think? Thank you

@sunilnr6184 2 жыл бұрын

Thanks for this video. I changed the settings and restarted the tv and it's working fine. But when I off tv and on it each and every time I need to restart my tv to connect to hdmi arc. Other wise sound will come only from tv Please help to solve this issue .

@tinetales-v.0217 Жыл бұрын

Hi everyone i have a question please, my tv doesn't have hdmi arc label port on the back of the tv but when i go to tv setting, i found ARC in audio output, does it mean that my tv has hdmi arc?

@peterjackson123 Жыл бұрын

Great video, my soundbar is connected OK to TV, yesterday was OK and soundbar display said hdmi arc, today it can't find hdmi arc when It searches sources? I've checked cec is OK, in TV settings, so I'm stuck why TV won't find soundbar anymore

@miroslavyankov6426 Жыл бұрын

Hi. I have issue with ARC input in my LG signature. It's can't make a sound through my sistem Bose lifestyle 650. I tried with onother TV and I didn't have the issue like this. Would give me a tips please how to solve my issue.

@RentKyiv Жыл бұрын

thanks! this video helped me so much!

@mystic7splace 2 жыл бұрын

No sound to my Yamaha AVR from Samsung QN800a with eARC on, but on the rare occasion that I do, it's PCM. With it turned off I get DD+ and ATMOS at my receiver but who knows if it's real. According to Plex it's transcoded AAC-5.1

@siaharash 2 жыл бұрын

I don’t get the Home Screen of the AVR (in your case, the guitar) after I put all connections in the right place. I just get a black screen

@manuelsilva4300 Жыл бұрын

Thanks

@iordanistzivas4902 Жыл бұрын

I bought Audioquest Forest HDMI and problem was resolved immediately. Expensive cable but it will do the job!

@markfoti1303 Жыл бұрын

Thank you for the help!! I was pulling my hair out with my yahama !!

@LoriBottoms-hm7vw Жыл бұрын

What are reasons that it would work sometimes, and others it doesn't. I have a Samsung 85" Q90 and Denon receiver. Sometimes when I turn on the TV, the receiver and audio come on with it. Other times, only the TV and receiver come on, but there is no sound, and yet other times, the TV comes on with the TV speaker and the receiver doesn't turn on. Typically, first thing in the morning, it never works properly. After it's been on a while, it typically works properly. It's almost like it works "after it warms up". Any ideas on this?

@Abraham-MasterofLights 2 жыл бұрын

Im trying to get my smart TV to cast to my android car stereo, sound is not a problem but I want to get picture as well. how do I do this?

@williamtorres9760 Жыл бұрын

I have the Samsung TV and a sound bar doesn't work do I need an arc cable to get to get it to work

@ipendola Жыл бұрын

I have been having issues with ARC for a while. I have a Samsung Q90T and I've plugged the HDMI in the TV ARC port and in my Denon AVRX2700H and it worked for a while and now it stopped working and now its only showing on the tv under the setup Optical and tv speaker only?? not sure why this isn't working? I've disconnected the HDMI and reconnected it and still does not work? It was working for a while and last night i went on HULU and as soon as I launched that app it stopped working. I thought I would see if you could provide me some guidance. Samsung has been no help at all. Thank you. Ed

@seatime674 Жыл бұрын

How can I add 2 soundbars to 1 Arc HDMI??

@mackjay1777 2 жыл бұрын

Does it matter if the TV HDMI port is EARC, and the soundbar is only HDMI ARC? I'm not getting any sound with this connection---Thanks for any info

@Allabouthomeelectronics 2 жыл бұрын

No, it shouldn't matter.

@PACHORI2006 Жыл бұрын

Hi i have tcl qled 75c635 model i have connected my sony home theater through earc/arc port but i m getting only 2.1 stereo sound my rear speaker not working ..not getting 5.1 audio...pls suggest of u know nything.. i have checked with other hdmi cable also but problem remain same. Tv model 2022

@Allabouthomeelectronics Жыл бұрын

try adjusting the program settings on your Sony

@PACHORI2006 Жыл бұрын

@@Allabouthomeelectronics yaa there is no much setting its 5.1 soundbar model ht s500rf. . Its default hai 5.1 only . In my previous led that was working perfectly. Now i m thing m not sure this tv have hdmi 2.1 so might bhi hdmi 2.1 cable will work instead of my old 2.0 hdmi cable...m not sure ..pls correct m

@jonathangallegos6100 Жыл бұрын

Xbox series x is connected to my soundbar HDMI in. I then have the HDMI out coming from the back of my soundbar, to the ARC HDMI input on my TV, issue I'm having, is not getting a picture from my Xbox on the TV. Any tips?

@keredsilloc4095 Жыл бұрын

I have a Pyle receiver that says HDMI out.. but nowhere does it say arc...will it work ?

@Allabouthomeelectronics Жыл бұрын

While we cannot say with certainty it won’t work, our opinion is, if ARC isn’t imprinted it likely won’t work. Check the owners manual to verify.

@ogdensh Жыл бұрын

My problem is that my Sony sound bar has an extra HDMI input, which I connect a game console. But that never works I’ve tried different components in it and it never sees anything what is it that I am doing wrong?

Жыл бұрын

What if my tv don't accept the soundbar it's written to me no audio device

@ongsteve4726 2 жыл бұрын

Why is my sound bar automatic turn off whenever I turn on the TV.

@pastorjohnculbertson661 Жыл бұрын

It used to work but just quit I used to could hit bluetooth on my denon bt540 receiver when watching videos on my lg nano tv but it quit working.

@somethingcool561 2 жыл бұрын

Hey my tv sometimes just go black

@TheJay1976 Жыл бұрын

My issue is when I connect my HDMI it says connected then 2 seconds later it says disconnected it only connects to my TV by Bluetooth

@Digmen1 Жыл бұрын

I am having all sorts of problems Why is it so hard in this modern day and age?

@zacharypower3292 2 жыл бұрын

Thank you for this, disabling the tv speakers on my Vizio was the only thing that was keeping it from working. You just solved my problem.

@onepoh4680 Жыл бұрын

As a “seasoned” IT technician and as tech enthusiast I can affirm with absolute certainty that this crap never works like it should…of course I always get it working and all the settings are correct but every time I turn off and back on my tv, one of these 3 things will happen. 1) audio wont work and need to restart receiver, sometimes more than once. 2) audio will work until I enter an app like netflix or disney and then will stop working and back to option 1 3) audio will work fine