You saved me so money tonight! Thank you so much!!!I cannot afford a repair guy, or a new washer/dryer combo! Single moms can do this, i am proof! You made it so simple. Thank you!

CODES: 1 Spin - nothing (not used) 2 Quick rinse - nothing 3 Light - show error codes 4 Mediun - clear codes when press start 5 Light - lid code (not used) 6 Medium - enter/exit diagnostics menu 7 Heavy - Spin shifter system 8 Light - Drain pump 9 Med. - Agitate (will fill water before agitating) 10 Heavy - hot water valve 11 Extra heavy - cold water valve

You just saved us a LOT LOT of $ - the washer in our stacked wouldn't fill, just kept draining. GE troubleshooting sez "Reset" but they don't tell you HOW. I went into diag mode and then unplugged it, that did the trick. Wife thinks I'm some sort of genius.

Hats off to you, sir! Keep up the great work. Our washer was stuck locked and wouldn't let us begin a new cycle. We had clothes in there getting reallllly smelly. Going into diag mode > clearing codes > back out of diag mode.. that made it work again and be able to start a new cycle! Cheers

Thank you so much for this!!! I have never fixed a washer before and I was able to do a simple fix in ours and saved us hundreds of dollars. 👍🏽

A big thank you from Los Angeles here. You up and got my washer running again in a time of NEED

Mr. Beard of Knowledge Thank you for showing us how these washers work and how to test them. My unit was different, but the same. You still showed me enough. To everyone wondering where ‘The Beard’ finds the manuals, I found mine taped to the backside of the panel just above the washer door that covers the main control board.

Thank you so much!!! You saved us having to call a repair company!!! I know it was 5 dollars, but I wanted to offer a gesture of gratitude!! You rock!

Thanks you, just saved me 1k. People like this really deserves 👍👍👍

Yup just did the all cycle through with exceptions of hot cold valves. Exited diagnostic mode. And ran an empty (no clothes) small load size for water on tap cold and light on permanent press. Watched it with the front cover off the whole time to ensure the gears aligned and the pump worked and no weird noises were identified. Gtg. Thanks for the wonderful tips. Saved me so much money. And my landlord a headache

Hi I was looking at your video I also fix washer and dryer and this is the best I’ve seen so for You’re very knowledgeable I gladly appreciate it

It's such a treat to find useful information on these appliances my wife recently found out the washer was haveing a problem I took the front off and saw nothing I can understand at he time it was bleived it threw a belt however with those video it may Explain something else as the home Depot is were we got it and there giving us that line dance routine were this information you have shared may cut to the quick of solving the trouble it just can be the computer acting up from a power surge or some one not pushing buttons in the right order this can help a lot looking forward to trying this method Thank you for sharing

This video and your other one titled "GE stacked error codes" made it easy to attempt to troubleshoot my W/D. I did have to google around to find the service manual for my specific model, but the concept and controls were basically the same. The codes made it easy to start the search. Turned out to be some underwear wrapped above the drive pulley which also snagged the speed sensor and popped off the belt. Speed sensor locking clips are all bent out of shape, but installed temporarily till I can locate the part. Thanks!

All kind of codes on ours for 2 years, 2 units..AW. Finally found it. Tore it apart, checked all harnesses, sensors, no issue. Pulled it out check hoses, no problem. THEN, Pulled it out a little further...OMG, Installed with drain line put in about 2 feet!. THIS results in a long fill. During fill it siphons into drain if drain is lower than water level, and the unit times out on fill. Wiretied the drain line so it is only about 4 inch in...NO PROBLEMS NOW 2 YEARS... expcept the black marks from the crappy dryer seal. Clean the dryer guides about 1 year. I'm hoping new shrouds.

Thank you so much! I fixed my washer using your video - the error was the spin and when I opened it up - a wire blew and a mask was stuck in the motor. Thanks for your awesome video! You saved the day!

Thanks for your help. Your video provided so much more information than the other ones that I watched.

I works with appliances for years but i never was in this situation. Thanks.

Thank u so so so much for doing this video. I was about to buy a new unit until you taught me how to reset. Works perfectly!

Dear Mr. Bearded Guy, Want to start off letting you know I am a retired divorced woman on a pretty tight budget, That being said, I am having trouble with my GE stackable and after watching countless videos (yours are the best)I have learned how to diagnose. The issue seems to be when in diagnosis mode and clicked to heavy after a few minutes it works but when it is switched to light, it does nothing. The rinse and spin lights are green. My understanding is that the problem is with the drain pump. It does not appear to be clogged from looking at it (unless I need to take those hoses off to know for sure) Is it possible for you to post a video on how to change the drain pump? I would greatly appreciate it. Either way, thank you for posting these videos as they are super helpful. Sincerely Margie

Do you have a video for the dryer? Wow, this video is going to come in handy! Thanks.

Thank you so much for the video. It was spot on and I was able to fix our washer on the first try. It was just like the video. I would not have known where to even get into the machine without it and the repair was exactly like yours. BTW - found 3 socks and tons of lint (potential fire hazard?).

THANK YOU!!!!!! I have been fighting with my washer for 2 weeks. Replaced multiple parts that didnt clear my error code. This video along with the error code one save my washer.

Thanks that is something new I learn today. Is it just me or does Nathan talks like Bob Ross? Thanks for the great video Nathan.

Nathan, THANK YOU! This was so very helpful! Our washer is up and running again thanks to you!

I am matitenace, man you safe my life thank you so much. Problem solved, yeah thanks!!!!

Thank You for testing! In my machine in water level is to low ! How can You know what is the problem? Thank You 🙏!

Hi, I did the reset steps and it did work, thanks, for the advice, Saved lot money, Thanks again.

Hi Nathan. I have a 2007 GE space saver model. My dial has similar settings but a little different. My washer would go on but wouldn't agitate. I tried it 3 or 4 times but it wouldn't agitate. I tried running diagnostics by pushing the two buttons and turning the dial down to 6oclock but nothing appeared to happened. But then I tried the washer and it works!! 😃

Thanks for this. I was able to identify the issue was with the drain pump. I disconnected it (after spilling water everywhere of course) to find that it was clogged from a sock. Seems if you load the machine too much clothes can start going into random components :)

Have and problem with water level

Thanks for the video info! What is your thought if I am getting no lights for anything (diagnostics or error code) and no light on the control board as was in the past. I figure the board is dead. Your thought??

I feel empowered by watching this.

Very helpful, thanks. I probably need a drain pump. It was making a irregular noise for a while, now it won't pump .

Is there a way to increase the water level?

How do I increase the water level in my stacked Whirlpool washer dryer combo? On the large setting, the water leve is only 1/2 way full. That doesn't provide enough water for the clothes to be cleaned and rinsed properly.

I had one of these this week. Complaint was they have to push the lid for the washer to lock. Someone had ordered the lid switch and I installed it but it kept doing the same thing. The striker for the lid switch look fine and the lid didn't seem bent in anyway.

I watched your video! Great video! However I cannot get any of the lights to come on at all. It’s as if it does not have power running to it at all. The dryer does work fine. The only thing I wasn’t sure about the video was how can you tell if something is not working correctly? I’m going to go try and push the buttons simultaneously again to see if I can get something to light up. Thank you so much for your help.

I have the same washer dryer combo. The only cycle it works on is Bulky items. And no matter the amount of clothes it’s bumping, jumping and squeaking. If I knew what to do I would do it myself. Repair people want to come during the week when I have to work I can’t take off🤦🏽‍♀️

Hi & thanks for the useful video. I ran the test on my washer, hot water, spin and thermoactuator are working fine. But agitation not working and when it is on position 9, water fills into tank, but agitation not starting and suddenly the “wash” light illuminates and when I push the start button, it agitates just once and then “wash” light starts to blink. How can I fix it?

I have a new GE stack washer/dryer. When I put it on Bulk to wash it will not fill with water to cover the clothes over 1/4 full but it fills to the top during rinsing. How do it fix that. I can hardly put any clothes in my washer

How do you adjust the water level?

Do you have a video showing how you got the front cover off?

Thanks brother, you’re knowledge was incredibly useful!

Breaker keeps tripping at different stages after I reset and start again. Changed breaker and tighten electrical cord and leads. Worked for 5 yrs till now

This question is about the GE /Kenmore stacked washer and dryer combo. When in diagnostics, I position 7 the spin test the lid locks ok then it starts u spin then stops after 10 or 16 seconds. Then if I go to position 9 agitate it will agitate for a few seconds as it did in the spin test. In other words it seems like this is something on the board . What do you think?

My washer sounds like a damn machine gun when I'm spin cycle

Thank you for the help! My diagnostics are giving a thermistor error (on,rinse,lid lock). Is there a video for replacing the thermistor for this unit?

I have the exact stacked unit you showed (diagnostics video). My problem is a squeek squeek squeek sound during agitation cycle ONLY. Any advice would be wonderful! Thanks, PK

Thanks a lot! I am following through your video since my drain pump was not working. But when I put this in diagnostic mode at knob on 8 oclock, it makes a vibrating noise and nothing else. So I am not sure if mine is just stuck as I can feel that the drain pump is getting hotter. Also, the color of wiring between yours and mine are opposite. Left side black and white right side orange

You’re a goddamn legend, son. Thank you.

Hey boss. Do you have any videos for the dryer? I believe my heating element is gone. Trying to find how to get to it and replace it. Thanks for the help

Hi! The wash machine started leaking. I love the video. I just can't figure out how to get the face of the machine off.

Thank you thank you - fixed for 35$

Thank you so much for this video. My washer is getting to the rinse cycle and stopping and it clicks about four times. It won't rinse unless I open the lid press the buttons until it works but I don't really know what I'm doing. Any thoughts on what could be wrong?

I have a GE top low bottom washer. The dryer on the top seems like the drum is loose. It makes a lot of squeaking still heats up and everything.

I apologize if this question was already asked but is there anyway to set a beeping sound on the timer for this machine that way ,I hear when my wash is done?

what if i can't get the machine to go into service mode? just keeps flashing an error but won't reset or respond to the buttons at all...

when you hold both buttons and go to pos6 I get no lights

I have this unit and the dryer won't shut off. I was thinking maybe a bad humidistat when it's in auto mode but it won't time out either when you do a timed dry. Any ideas?

My start button on the washing machine will not turn on. It will turn on when I start the dryer. (sometimes the dryer does not power on.) as long as the dry air is running, the washing machine will run. I have only had this for a year and barely used it. You were saying on that first setting that you never use which is the drain cycle. I am finding I have to use that quite often because at the end of the washing cycle, the clothes are soaking wet and dripping. But now I can’t even get it to get through a full watch cycle.

No clue if you'll see this in time, but on number 5, I have rinse, spin and lid locked lit up. Does that mean I just have a different model than you?

My unit is barely two years old. And I am single, so there is not a whole lot of rush. All of the sudden it just started malfunctioning . When I try to wash a load and the water is draining, the drain pump continues to drain when there is no water whatsoever and won’t stop until I machine. When I plug it back in hours later it’s still trying to drain. And there is not a drop of water in the machine. I got it working in between somehow for about a month and then now it is doing that same thing again but before that the load only switches back-and-forth to wash for about 30 seconds, and then it drains off the water! My clothes never get washed, and it is waste my soap! I cannot put them in the dryer because they’re sopping wet. The spin cycle never went on, but even if I put them in the dryer, they are still dirty. if there was a recall on the model and serial number but I could not find it though. I’m not sure if I missed it or not.?

I have a GE stackable and it only makes a loud noise on spin I think it’s the belt

Hi Sir, I can't get mine to drain it just clicks when I put it on the drain cycle. Only had the machine for 6 months. My 6'oclock position says HEAVY not MEDIUM, must be a different model. My diagnostic lights wont come on when I hold down both the Start and Rinse buttons

Thank you so much. Will save so much time and effort

thank you that is very helpful for the new junk they selling now

I may need to change the water inlet connection. One of connections is ragged as someone tried to attach a hose and I guess they couldn't get it to work. Do I have to replace it, or can I clean it up/ sand it down a bit?

Thank you for the video. How do you open the front cover on the bottom washing machine?

My W/D combo GE is not working, i ready replaced the basket and water pump, relay, I checked the wires under the washer ,the capacitor is ok. But still not working, can you help me, please. thanks in advance ☺.

Nathan , hi, great video it has gotten me around washer. I have issue here and when i put it test so it agitates it pauses and wash light just blinks...

Some positions on the knobs on all models. Like 6 oclock to enter and so on? Newer models as well?

Mine makes squeaking noise while going through wash cycle then shakes and jumps during spin cycle. Does it need balanced?

Is the agitator supposed to stop and start during wash cycle?

how do you fix the agitation on this unit? Mine will only go one way and will not agitate

Thank You friend i have a GTUP270EM4WW THAT IS ELECTRIC BUT LOOKS IDENTICAL TO YOUR UNIT. mine has two capacitors for motor start, one for the washer on below washer left wall and one for the dryer motor ( dryer motor does not have a centrifugal start switch it uses a capacitor start) Ugh it is in the upper compartment but doesn.t show where, i am looking where it my be located and what i have to do to get at it, Thank You in advance

I am the " water boy" on my GE combo machine. I put the water and the combo does the rest. It' s new, only 2 months and the place went bankrupt. The washer "sprits" water 2 or 3 seconds and nothing more. I opened the lid, placed a magnet so it " feels" as if its closed and use my garden hose to fill up and to rinse too . It washes, spins, etc... Maybe I should I reset the water level ?? Is there a code for knowing the level and that' s why its not filling up? Please help !!! Thank you

My problem is that the first two lights are green and the red door lock light is on and it does not respond to the codes. The dryer turns on but does not stay on and turns off.

Hello. I’m working on a machine just like the one in the video. I need a video on replacing the mode shifter assembly. Does one exist?

Hi there great video thank you. The only thing I didn’t see was a diagnostic for the lid switch. I have the exact same machine as the one you were showing but sometimes it won’t start unless I open and close the lid or sometimes it stops mid cycle and I have to open and close the lid to get it to finish the cycle. I’m thinking that’s probably the lid switch but maybe it’s a plug connecter or something is there a test for this or do I just replace the switch? Thank you

How do you disassemble the front panel to access the drain pump?

Hello, I would like to ask how to clean or remove the lint inside of that grill? Is there any better way aside to vacuum it out the lint? Can I remove the grill? Thanks

So my washer of the same model might have a short how do I fix it without messing up the dryer

What does it mean when you go through your process of setting it up to look at the diagnostics and it still does not do anything or even go into the diagnostic flashing lights?

i have double stock washer and dryer ( GE brand) still wet after spiining

Hi my washing machine (the same in this video) won’t spin, I have changed the lid lock module or sensor still not spinning I’m thinking maybe the magnet sensor? Please help

I just bought this exact model and everything works except water doesn't come out, no mater what mode I put it in to wash on. Only had it 3 days so lines are all new with no clogs. I am beyond confused. Any ideas what this could be?

Mine works fine but as it’s agitating it makes annoying churning sound but on spin cycle no sound at all?😊

What do you do if you can't even get INTO diagnostic mode because there are no lights/power to the washer? The dryer works fine...so odd!

I had an old analog washer that my repairman said not to get rid of so after 18 years because of lack of space in my new home I got something like the one you are showing. Did I make a good choice? I dont want those digital ones which everybody says its complicated and difficult to fix. I would love your imput, thanx

Lights on wash rinse and lidlock.. what would be the problem?water stops filling.

The White Spin shifter…. You say it should slowly move down. … mine did not appear to move at all as the washer filled. Then the motor started. BUT, the white shifter still looks like it’s in the raised position. It’s definitely not making contact with the black gear looking thing below it. Is this a problem or is this how it’s supposed to run? Thank you.

My GE washer was leaking from bottom last year only when filling warm water. Was not leaking with cold water only as pressure is less. Called a guy and he said its the pump behind the inlet hoses, quoting me a crazy amount. I went and got a pump and my son and I replaced it. Sure was a torture to get to it. It wasn't the pump after all this. The little showerhead behind the inlet was clogged. Took that out, cleaned it and all was good. Was fine until last week. Now leaking from bottom with either temp but still only while water is filling. Can this be repaired? This unit is approx 6 yrs old and used may be once /week.

for the lid switch continuity which end do you test (the port on the maching or the lid switch itself) and what number to put the multimeter on? what number should it read? should the power be on on the machine if it is that end i am testing?

Quick question, where is the washer’s filter????

My is similar to this model and my washer smells is there any way to clean it out other than running bleach through it, vinager and backing soda and a cleaning tab did not fix the smell!

Hi mine is making a grinding sound when in qashing mode.. I opened the top and its spinning but the grinding sound worries me.. any idea what to look for? Thanks for the help!

What do you do if you have no lights dryer works good no lights on washer washer won't do anything

No power to washer, dryer is fine. Just had electrical subpage installed for new cooktop and oven. All fuses not tripped. Unplugged, replaced in, no power on washer. Only 1 year old. Was never touched during kitchen renovation. Could sub panel install have caused this? Thanks for quick reply.

Thank so much....I fixed my washer!

My lid lock doesn’t work. My unit is different from the one in the video. I don’t have the fabric softener button. Mine is deep rinse for fabric softener. I can’t get to error codes either