They are different. 298 is faster and suitable for large windows due to caterpillars. 388 washes more thoroughly due to circular motions.

Just bought a 298. Got a question, I plugged it in, the light was orange, then it turned green, indicating that is was ready to use. I placed it on a window, it starts blinking both red & blue lights + the alert is sounding. I've done this 3 times now, keep getting the same results. How long should it take to charge it?

@@kellysullivan8439 please watch our another video with this problem. kzfaq.info/get/bejne/ntyfoK6d27fJlYE.html Robot works with power cord only.

@@homerobotusaI read the instructions, rather than just skimmed it🤭 saw that it had to be plugged in while using. Works very well 😃

Yes, it's correct. The dry mode first only for dirty windows.

@@homerobotusa Ty!

Hi, you need try to clean caterpillars.

Yes, Sure!

Please send short video to service@homerobotusa.com

Hi. Were you able to fix this issue? I’m on the same situation... no light at all :(

For a robot, a sticker is not a problem.

Total length of wire included is 17 feet. Extension cords can be used to increase.

For mirror yes. For horizontal surfaces more suitable is HOBOT-388. For floor - HOBOT LEGEE.

Try to search on amazon.es

@@homerobotusa Thx for your prompt unswer

Maybe the caterpillars are too wet. This is usually the main reason for the 298 model.

Yes, of course. The HOBOT can stick to any smooth surface.

I think the grouting grooves would cause it to lose suction

Yes, because the HOBOT was designed for rectangular windows.

@@homerobotusa I've bought HOBOT 298 and unfortunately it works like a s**t. It's pathfinding alghoritms are really poor and unpredictable. Some windows it cleans OK, but some of them it cannot handle (going up and down all around) so in result I have to keep eye on it all the time. I could send you videos from windows cleaning as a proof.

@@krystiankeller8388 yes, send us video please. service@homerobotusa.com

@@homerobotusa I've sent you an email with the link to the movie located on my Google drive.

Sirven para cristales de ventanales grandes...

If you follow the window cleaning guidelines and use an original detergent, then no.

Can we use it on tiles ?

yes it' horrible and expensive arnac

I got one for my birthday recently. i thought it was a cool gift, as i hate cleaning (who doesn't really...). Fun thing is, this thing only works on clean windows, when your window is dirty it will just smudge out the dirt all over it. You can run multiple cycles and get a better result, but then it kinda defeats the point of it, takes more effort to run 3-4 cycles for a robot than just get a cloth and manually clean it in 2 minutes. So now it's just sitting in the attic, collecting dust... And i still clean my windows manually. Oh well, i guess it's finally doing what it was supposed to do all along xD

I didn't experience greasy marks when using on clean windows, maybe it's just smudged out dirt? As that's what these things seem to be perfectly good at.