What's your favorite feature of the Universal mobile app?
@fuzzynaylors90223 жыл бұрын
Being able to ride Hagrids when it goes Virtual
@ThePughTwo3 жыл бұрын
@@fuzzynaylors9022 we love getting a Hagrid’s virtual queue!
@stevencoppola9556 Жыл бұрын
I would say now (2023) line wait times and food orders. I think of yall when i use it cause you always just grab pizza etc
@LindaLearn3 жыл бұрын
Just want to say thank you. You absolutely provide some of the best universal information that can be found on the Internet. As a grandma who plans to take her grandchildren soon, I’m trying to learn as much as I can. I’ve scoured the Internet in an attempt to learn as much as I can about universal studios. I’ve learned more from you than anyone else. There are people with hundreds of thousands of subscribers who don’t come close to what you do. Thanks for all you do.
@ThePughTwo3 жыл бұрын
Hey Linda! That is one of the most kind and flattering comments we have ever received! It makes us extremely happy because that’s why we wanted to make this channel! Thank you so much for your support and if you ever have questions, please feel free to ask!
@EPiche093 жыл бұрын
You go through space, that’s thrilling.
@ThePughTwo3 жыл бұрын
This dude gets it!
@tabsamnic3 жыл бұрын
I love using the app! If it's your first time, the map is great! We used it for our tickets every day and we used it to look at menus for restaurants multiple times a day (I'm a picky eater).
@ThePughTwo3 жыл бұрын
It really has become an amazing tool! There are so many great features!
@michaelathomas91473 жыл бұрын
i’m going to universal for the second time at the end of june! and after binging your videos i’m overly excited lol. thanks for all the helpful tips!!
@ThePughTwo3 жыл бұрын
Hey Michaela! That is so exciting! We are glad our videos have helped add to your excitement! We can't wait to hear about the trip!
@MegaTheloki3 жыл бұрын
Heading down tomorrow night for a week. Can't wait!! Tennessee Passholders, REPRESENT!
@ThePughTwo3 жыл бұрын
How exciting! We hope you have a great time at the parks, we’re so jealous! lol
@ThePughTwo3 жыл бұрын
Tennessee UNITE! 😂😂
@krystlevids3 жыл бұрын
We are going to universal with our 4 kids next week and we’ve all been binging your content. This is a great video. Thanks guys!
@ThePughTwo3 жыл бұрын
Thank you so much! We’re so glad our videos have been helpful. We hope you have an awesome time in the parks!
@shannonmcmillan50643 жыл бұрын
We are going this Saturday
@krystlevids3 жыл бұрын
@@shannonmcmillan5064 that’s when we are leaving to head that way! So excited. Safe travels.
@shannonmcmillan50643 жыл бұрын
@@krystlevids you too! I hope it doesn’t rain all day everyday
@lynnshultz9082 Жыл бұрын
Thank you for actually showing how to use the app and all that's involved. We've been following you two for our upcoming vacation and you have provided us with a wealth of info. Thanks guys!
@ThePughTwo Жыл бұрын
We’re so glad it was helpful! Thanks for watching!
@cadendurham33853 жыл бұрын
Y’all have me so excited! I’m going next week for the first time ever! Your tips make me feel like a pro already!
@ThePughTwo3 жыл бұрын
That’s so exciting! We hope you have such a great time at the parks!
@billygoatredemption3 жыл бұрын
I am going for my first time in October and the app is helping me figure out the layout of the parks and have realistic expectations for ride times. I love the app simple and useful
@ThePughTwo3 жыл бұрын
Absolutely! And with all these great features, it really will make your trip easier and more enjoyable!
@sandervanhalsem63892 жыл бұрын
Hey! How was it? Was it busy in October ?
@lilgreenman043 жыл бұрын
We had a blast at Universal for opening day of Velocicoaster....it was fantastic. Best roller-coaster I've been on hands down. I'm originally from Texas and the Texas Titan at Six Flags over Texas has been #1 in my book for a long while, but Velocicoaster has it! Thank you both for such great advice. Keep up the good advice!
@ThePughTwo3 жыл бұрын
It was such a fun day! We’ve never been to six flags Texas, but the Velocicoaster is awesome! It’s gonna be hard to beat!
@itsemilymorgan3 жыл бұрын
congrats on 4k! you guys have been growing so fast!!
@ThePughTwo3 жыл бұрын
Thank you so much, we really appreciate the support! It’s been crazy lately!
@chandlerjones75783 жыл бұрын
omg yes! the video ive been waititng for! thank you guys so much yall always have the best content and another clean hat!
@ThePughTwo3 жыл бұрын
Haha thank you! We were excited about this video. That’s Tyler favorite hat to wear at the parks, he has a few of them!
@CoasterRob7 ай бұрын
Thanks so much this is very insightful for universal great Britain if it gets the green light my favourite bits of the app were how easy it was to get virtual line passes for certain rides, save your favourite rides, looking at different wait times, viewing the map and time alerts seemed useful to determine how much wait time has been reduced by
@ThePughTwo7 ай бұрын
Glad it was helpful!
@shiningstarsoup2 жыл бұрын
Thank you for this video!
@ThePughTwo2 жыл бұрын
Absolutely! We’re so glad it was helpful!
@dominickpinardi63253 жыл бұрын
A great item on the app a lot of people don't know about is the ride time alert!! You can set a certain wait time on different rides and it will notify you when your ride gets down to that wait time!! Spend less time in lines!!
@ThePughTwo3 жыл бұрын
We love this feature!
@vincentmaltese70053 жыл бұрын
This is incredibly helpful. Using the app was giving me a bit of anxiety as we near our next trip-but this video was a great insight in using the app. Thanks for the info 👍🏼
@ThePughTwo3 жыл бұрын
Absolutely! If you have any questions please don’t hesitate to ask!
@stevencoppola9556 Жыл бұрын
You didn't want 7 brisket buger combos..lol😂
@ThePughTwo Жыл бұрын
Lol not that day!
@michellingoutcoin52693 жыл бұрын
I had just downloaded the app then saw your video! Thanks for the great info 😃
@ThePughTwo3 жыл бұрын
Awesome! We are glad you found the information helpful! Thank you for watching!
@Keiko_Kitsune2 жыл бұрын
Hey! Im late, but im about to head on vacation next week and this helped! I also loved the 7 brisket burgers. That was funny.
@ThePughTwo2 жыл бұрын
Haha Tyler’s full of jokes! We’re so glad this video was helpful and we hope you have a great time on your trip!!
@jennayers13 жыл бұрын
This is super helpful, thanks guys!! Dying to know where yall ended up eating :)
@ThePughTwo3 жыл бұрын
We ended up at Cowfish for an early dinner! Glad the video helped!
@jennayers13 жыл бұрын
@@ThePughTwo of course lol. We made reservations there for when we go down in 2 weeks based on your previous video recommendations. I can’t wait to try it!
@ThePughTwo3 жыл бұрын
@@jennayers1 we can’t wait to hear what you think about it!
@NightOwl27553 жыл бұрын
I finally booked my trip for October 31 to November 4. Can't wait
@ThePughTwo3 жыл бұрын
We've never nbeen on Halloween night! That sounds like a blast!
@LarryDarkMite23 жыл бұрын
This is super helpful! The UO App isn't quite as intuitive as I'd like. However, it's a great app and highly recommend people use it!
@ThePughTwo3 жыл бұрын
It took us a little while to figure it out, but it’s so great! We’re glad our video was helpful!
@james92453 жыл бұрын
Great idea for a video! Definitely shows how simple and helpful the app can be. Thank you guys!
@ThePughTwo3 жыл бұрын
We’re so glad you found it helpful!
@carrieallen65353 жыл бұрын
Never noticed the wait time alert feature, Thank you!
@ThePughTwo3 жыл бұрын
It’s really awesome! We’re glad we could help!
@albertcastro4093 жыл бұрын
I enjoy your videos as usual keep making this great content. Thank You.
@ThePughTwo3 жыл бұрын
Thank you so much, we really appreciate your support!
@albertcastro4093 жыл бұрын
I am there trying to always watch. I’m heading over there in August
@ThePughTwo3 жыл бұрын
@@albertcastro409 we hope you have a great trip in August!
@elvismendez14603 жыл бұрын
Headed to Orlando in 2 weeks been watching all your videos lol
@ThePughTwo3 жыл бұрын
We hope you have a great trip, and we hope our videos have been helpful!
@kingkahn113 жыл бұрын
I def liked being able to favorite rides to help plan out the day(s) so we knew what rides we have done and what ones we still need to hit. Also being able to order ahead at some city walk places like voodoo donuts is great. I ordered food when we were headed out and they were ready right before we went to the water taxis.
@ThePughTwo3 жыл бұрын
Yeah some of the features can really make the trip much more enjoyable! Also, we love VooDoo and we do the same very often!
@johnniet007b3 жыл бұрын
New Pugh Two Woohoo!!
@ThePughTwo3 жыл бұрын
Hahaha we love it!
@guynamedjohn693 жыл бұрын
love the videos guys. last time i was there i rode dueling dragons. so it's been awhile. i'll be much better prepared for this trip!
@ThePughTwo3 жыл бұрын
We love'd dueling dragons! We can honestly say it has been replaced with a better ride.. so that should REALLY excite you for your next visit! Let us know how your trip goes and thank you so much for watching!
@IvelisseDavila3 жыл бұрын
Hi! I really use the app in our last visit, we use it for wait times also wait time alerts. We enter in a virtual line from City Walk. The tickets, uoap, was in the app so dont need the card, for lockers they give us an special paper ricket. Don't use it for mobile orders this visit, but maybe the next. Thanks for the info.
@ThePughTwo3 жыл бұрын
Thank you for watching! Sounds like you took advantage of a lot of the features!
@chrisb30172 жыл бұрын
So helpful. Thank you
@ThePughTwo2 жыл бұрын
Absolutely! We’re so glad you enjoyed this video, and thanks for watching!
@user-Houdini1273 жыл бұрын
Thank you soo much for the tips and my favorite feature would be online ordering
@ThePughTwo3 жыл бұрын
It can save you so much time (most of the time) haha!
@blaketylerwade13 жыл бұрын
Sunhat game is always strong ✌🏼
@ThePughTwo3 жыл бұрын
If I’m in Florida, I’m in a Sunhat haha!
@mikedittenber52713 жыл бұрын
I can’t believe F&F isn’t a favorite 🤣
@ThePughTwo3 жыл бұрын
Yeah we’ll pass on that one 😂
@james92453 жыл бұрын
I cant wait to ride it to see what all the fuss is about. Ill probably use early park to make sure i can ride f&f multiple times, back to back to back 😂
@ThePughTwo3 жыл бұрын
Lol let us know how that treats you!!
@zoilaromero20103 жыл бұрын
Great info...can't wait to be there
@ThePughTwo3 жыл бұрын
We’re so glad you found this helpful!
@Graciebell05173 жыл бұрын
Have you guys done a video on which bum bag you use? I’m trying to find the best kind.
@ThePughTwo3 жыл бұрын
We haven’t done a video on it, but I linked the one we have in the description of our backpack video. The one we use the most, though, is a realllllyyyy old one I stole from my dad 😂 it’s hideous, but it’s really big and has lots of pockets. The tiny ones they sell these days won’t hold a full bottle of sunscreen!
@Mombierella2 жыл бұрын
I'll have to have my husband load the app on his phone since I'll be Filming. Lol 👍 information
@ThePughTwo2 жыл бұрын
The app is such a useful tool! Have an awesome time!
@RodPriester3 жыл бұрын
Hey from Nashville👋🏼...great Video... thanks for sharing. Quick question: can you store your discount pass in your account so you don’t have to keep putting it in?
@ThePughTwo3 жыл бұрын
This is a great question! My annual pass is attached to the app, and it still asks me to scan my pass each time to get the discount, so it seems like you do have to keep putting it in. But it’s also entirely possible that there’s just some setting you have to turn on to get it to remember your discount!
@tracykallis-fedorus16002 жыл бұрын
The video is super helpful. I just downloaded the app today but there is no icon on the homepage for either the virtual line reservation or mobile food ordering. Has the app changed since you created this video?
@padah2k3862 жыл бұрын
I'm having the same problem with my app.
@ThePughTwo2 жыл бұрын
I think you now have to go to mobile ordering in the app menu, then select an eligible restaurant! The app has definitely been updated some since we made this!
@tracykallis-fedorus16002 жыл бұрын
@@ThePughTwo any idea about the virtual experience part? It doesn’t come up at all. Thank you!!
@jamesgrose48193 жыл бұрын
Thanks for doing these videos. I’m headed there July 17-23rd. Might see you guys there. Also, do dining plans work with ordering through the app? How would that work? Scan your passes etc.?
@ThePughTwo3 жыл бұрын
We’re so glad our videos have been helpful! Unfortunately, we’re not locals and we don’t have a trip planned for July, but if you ever see us there, make sure you say hi! As for the dining plan, they currently don’t have a way to integrate it with the app and mobile ordering. But we’ve heard they’re limiting mobile ordering in the parks right now, anyway. I think with the crowd levels it’s been overwhelming the restaurants and causing huge wait times.
@kari41073 жыл бұрын
Thank you! Super helpful info about the app! Going in July when I’m sure it will be super busy and the app will come in handy! When you order food from the app, do you pay in the app or at the restaurant?
@ThePughTwo3 жыл бұрын
You pay on the app! We just didn’t show that part because we didn’t want any of our info to be visible lol but yes, you can attach a credit card to the app so all you have to do is pick it up!
@jenniferallred93673 жыл бұрын
I was wondering the same. So, for instance, if you cancel your order do you get an immediate credit back to your cc you used in the wallet?
@ThePughTwo3 жыл бұрын
@@jenniferallred9367 i don’t think the app actually charges you until you select that “prepare my order” button. Prior to hitting that, there’s an option to cancel your mobile order.
@e.olivero32553 жыл бұрын
This was great! Thank you!
@ThePughTwo3 жыл бұрын
Thank you for watching!
@AmandaGriego-oo4cn10 ай бұрын
Hello! If you have the unlimited express pass, do you still need to use the virtual online pass to sign in to a ride?
@ThePughTwo9 ай бұрын
Other than Volcano Bay that uses the return time system, there aren’t currently any rides at Universal that use a virtual line anymore!
@dianaprivate65553 жыл бұрын
Can you make a video about vegan food in the Universal parks? Please
@ThePughTwo3 жыл бұрын
We would love to do that! That’s an awesome video idea! Thank you!
@trichobothria3 жыл бұрын
This would be so helpful!!
@williamlayton18273 жыл бұрын
Going labor day weekend after the crowds leave for school.
@ThePughTwo3 жыл бұрын
Nice! We hope you have a great trip!
@shavaughn19803 жыл бұрын
Every quick service restaurant has a line to get in and you have to mobile order. Things are starting to go back to post pandemic operations though. I'm a local but I haven't been in a few weeks. I'm blacked out of July so I probably won't be going back until August unless I decide to upgrade my pass. I heard they very recently made changes to mobile ordering so I'll have to see when I go back.
@ThePughTwo3 жыл бұрын
We’ve heard this as well! I think with so many people being at the parks, the mobile ordering was too much for the kitchens to keep up with. People also weren’t using it the way it was intended, especially at locations like Voodoo! It’ll be interesting to see if they try to implement it in a different way going forward.
@shavaughn19803 жыл бұрын
@@ThePughTwo it took an hour or more to get your food at every quick service restaurant. Especially if you went at peak hours. Universal is frantically trying to hire new team members for the restaurant.
@ThePughTwo3 жыл бұрын
@@shavaughn1980 it was rough when we visited, too! We managed to eat snacks or find shorter lines at places like the pizza zone. They definitely need more people!
@mateoflechet78832 жыл бұрын
Question: if i have my credit card on the app, can i buy gifts from stores or is it just from restaurants? Because i dont want to bring cash and the only other thing i had was apple pay, so i thought the app migjt be better, i was wondering if i could buy shirts at the shop or some type of souvenir through my credit card on the app
@ThePughTwo2 жыл бұрын
Oh that's a great question, and we're not 100% sure. I think once you put your card on the app you can use tap to pay everywhere through the app, but we would suggest having a backup form of payment just in case. Sometimes their system goes down and you'd hate to not have a way to buy anything.
@sandigrendell98603 жыл бұрын
If you have a dinning plan can you use the mobile order? You 2 are preparing us for our 1st trip in Oct.
@ThePughTwo3 жыл бұрын
We don’t think you can use the dining plan when mobile ordering. We’re not 100% sure on that, but we don’t think there’s any way to connect it to the app yet.
@takeciabroom19813 жыл бұрын
The app seem like a relief, but I do have a question would it be good to purchase express passes
@ThePughTwo3 жыл бұрын
Express passes will definitely save you some time if you purchase them! They can get expensive, though, so we recommend looking at the premier hotels that come with the unlimited express pass for everyone in the room.
@Meebsable2 жыл бұрын
But... I dont have a virtual line on my app. Has this changed?
@ThePughTwo2 жыл бұрын
Virtual lines aren’t always being used, but there should be a spot for it on your app
@cosmiceclipse71312 жыл бұрын
Have they brought back the names for E.T?
@ThePughTwo2 жыл бұрын
The last time we visited in December they had JUST brought them back! We’re not 100% sure if they’re still doing it right now, but we were so excited!
@rosebuds7973 жыл бұрын
Thank you for posting this me and my mom are going to universal studios Florida on the 1st-5th and this video answered a lot of questions. I have questions for you two if you don't mind? One hagrids is on the top of the list of rides we want to go on (we are staying on-site just so we can ride it early) can you get on hagrids early?
@ThePughTwo3 жыл бұрын
You’ll have to look on the app and see which park is doing Early Park Admission for those dates. With the opening of the Velocicoaster, early park has been at Studios lately. The line for Hagrid’s should be shorter first thing in the morning, though, so we would suggest heading straight there!
@rosebuds7973 жыл бұрын
@@ThePughTwo thank you so much
@ThePughTwo3 жыл бұрын
@@rosebuds797 you’re so welcome!
@PTB101953 жыл бұрын
I don't see the virtual queue option on my app. I'm not in Florida yet, could that be why? Or maybe it just mean there are no rides on virtual queue today? Also, are you supposed to be able to see your tickets purchased online through the universal website? I don't see them, but read somewhere else it doesn't work that way ... Which would be fine,but just confusing because you can see past tickets....I think
@ThePughTwo3 жыл бұрын
Yes, it’s just because you’re not actively in the parks. If you filter through rides and go to Jimmy Fallon’s you can see that the virtual queue for it is open (it always is) but it gives you an error if you try to click on it. As for the tickets, there is a way to connect your tickets to your phone but we’ve never personally messed with it. There is a chat with Universal feature in the app, so that might be a good way to get it all figured out. Hope this helps!
@carolgoldberg65332 жыл бұрын
can you make dinning reservations from the app? or only by calling? Also, how early can you make dining reservations?
@ThePughTwo2 жыл бұрын
Hey there! So you cannot make reservations using the app, however there are a few that allow you to make reservations online! You can make all reservations 6 months in advance!
@marilynalicea29812 жыл бұрын
Can I use the mobile ticket in the park entrance?
@ThePughTwo2 жыл бұрын
You can! We just don’t suggest relying on it 100% because if your phone dies, you don’t have a ticket.
@0pinion_Guruji2 жыл бұрын
I have a query If we set the time for our ride We still have to stand in the line or thier is an another line for mobile app users at rides and restaurants????? Plss someone tell
@ThePughTwo2 жыл бұрын
You get a return time and there will still sometimes be a line when you get there!
@0pinion_Guruji2 жыл бұрын
@@ThePughTwo so we have to break the line means the normal lije by saying i have booked the time slot for the ride and people gave me the right to stand next to them
@0pinion_Guruji2 жыл бұрын
@@ThePughTwo ???
@ThePughTwo2 жыл бұрын
@@0pinion_Guruji You will have to stand in the normal line. However there will not be people without a virtual queue in it. So the return time you get isnt unique to you and there will be many people who get the exact same return time! So yes there will be a line once you get into the attraction, however it shouldn't be that long!
@GenGinGirl3 жыл бұрын
You can use mobile app for your free ride lockers, ONLY if you are keeping your phone on you
@ThePughTwo3 жыл бұрын
Yes! This is great, except for the rides that have metal detectors.
@tanyawashington37822 жыл бұрын
There are several universal studios apps. Which one is the correct app?
@ThePughTwo2 жыл бұрын
It should say “Universal Orlando Resort”!
@tanyawashington37822 жыл бұрын
@@ThePughTwo thank you
@edenfulmer2 жыл бұрын
How uoap passholder cost money upgraded to seasonal pass to preferred
@ThePughTwo2 жыл бұрын
We believe it’s about $100. You can find the prices on their website!
@amym.19943 жыл бұрын
Hey Can you do a video on how to link multiple tickets to universal app?
@ThePughTwo3 жыл бұрын
This is a great idea, we’ll look into it!
@ougalindo2 жыл бұрын
Hi! I have a question, hope you help me. I bought the tickets on the page. They sent me a qr code but the app cannot read the QR code to synchronize my tickets with the app, it asks me for a barcode and the numer is invalid :(
@ThePughTwo2 жыл бұрын
If you bought the tickets online, you'll have to pick up the physical tickets in person and scan the barcode into the app. I believe that's the only way to sync them with the app unless you buy them through the app directly!
@daveb93122 жыл бұрын
Can tickets be added to the Apple Watch?
@ThePughTwo2 жыл бұрын
I don’t think the app works on your watch, but I’m not 100% sure!
@ReneeMacKinnon3 жыл бұрын
Can you only get the Virtual Line portion of the App to work once you're on Universal property? When I down load the App here in Massachusetts it doesn't show the tab Virtual Line?
@ThePughTwo3 жыл бұрын
Yes you have to be on property for certain features to pop up!
@ashleymcallister33863 жыл бұрын
Is there a way to connect my upcoming trip to the app?
@ThePughTwo3 жыл бұрын
Yes! You can add your tickets to the app by going to the wallet feature in the side menu. Towards the bottom, there’s a button that says “scan” where you can scan tickets to add them in. This is also where you can add a payment method to make in park purchases. We hope this helps!
@ashleymcallister33863 жыл бұрын
@@ThePughTwo my trip is at the end of november. How early can i buy add ons like the $99 picture package and the 3 day soda cup package
@rzr800s43 жыл бұрын
Hy guys !! Does this app. open before the park opens in the mourning !! so i get a head start on the virtual cues !! thx :)
@ThePughTwo3 жыл бұрын
The virtual queues don’t become available until the parks open!
@samanthac13353 жыл бұрын
If you’re staying on property do you pick a virtual time window and then go through the express line? Of there isn’t an express line when there’s a virtual line? I’m staying on propert in august and wasn’t sure.
@ThePughTwo3 жыл бұрын
Typically if I ride is offering virtual queues on the app, the standby line is closed and you can only ride it via express or with a virtual line pass. You will then go down the standby line after they scan your virtual line.
@samanthac13353 жыл бұрын
@@ThePughTwo oh ok thank you!
@ThePughTwo3 жыл бұрын
@@samanthac1335 you’re so welcome!
@edenfulmer3 жыл бұрын
how is universal orlando mobile ordering food how is work preferred
@ThePughTwo3 жыл бұрын
They actually took away mobile ordering.
@jf80503 жыл бұрын
If Hagrids isn't on there, will it be on the app later?
@ThePughTwo3 жыл бұрын
Usually if Hagrid’s is going to be virtual line, it’ll start the day that way.
@jf80503 жыл бұрын
@@ThePughTwo I thought Hagrids is always virtual line.
@TheBrewsuzannes3 жыл бұрын
I think they changed the virtual line process today. You have to go to a new website they are using.
@ThePughTwo3 жыл бұрын
A new website?
@TheBrewsuzannes3 жыл бұрын
@@ThePughTwo yes go to the app and open the Hagrids ride. Info is there.
@bayleibest3 жыл бұрын
What’s the difference between this and fast pass?
@ThePughTwo3 жыл бұрын
The express pass has its own line and must be purchased. The virtual line is more of an away from ride queue.
@giftsup3 жыл бұрын
I downloaded the universal orlando resort the official app but is not the same feature like the one you’re showing. What is the app called that you’re showing on the video?
@ThePughTwo3 жыл бұрын
What feature are you talking about? It’s called “Universal Orlando Resort” in the App Store!
@giftsup3 жыл бұрын
@@ThePughTwo I’m on that app but in the middle I see buy tickets, park hours, map, ride, shows, dining I don’t see the virtual experience…or can u only access that once u get to the park?
@ThePughTwo3 жыл бұрын
@@giftsup there’s a drop down menu on the left of the screen that should have more options. Universal actually did away with mobile ordering about a week after this video came out, but you can still look at hours and menus on the app. We hope this helps!
@giftsup3 жыл бұрын
@@ThePughTwo yes your video is helping us with our universal trip next week. Thank you
@ThePughTwo3 жыл бұрын
@@giftsup we’re always happy to help!
@williedavis13083 жыл бұрын
Any reason why mobile ordering has been removed from the Universal App?
@ThePughTwo3 жыл бұрын
It looks like they still have it from our end! If you hit the menu at the top and scroll down, we still see mobile ordering. Is that not the case for you?
@jgibson282 Жыл бұрын
my reservation wont link to the app , how to do this?
@ThePughTwo Жыл бұрын
We would suggest calling for help if you’re having issues!
@azuc32302 жыл бұрын
Hello Anna and Tyler, i wanted to download the Universal app but i noticed there is 2 apps, i do not know which one I should download :(
@ThePughTwo2 жыл бұрын
Hey there! We can help! There is one app that is for Hollywood and one that is for Orlando! It says which in the description of the app! Depending on which park you are visiting, you will want to download the correct app!
@azuc32302 жыл бұрын
@@ThePughTwo omg i just realized that🤣 I'm sorry and thank you so much!
@ThePughTwo2 жыл бұрын
@@azuc3230 hey no worries! I downloaded the wrong one the first time as well!
@azuc32302 жыл бұрын
@@ThePughTwo 🙈 thank you! Btw, i love the channel!
@ThePughTwo2 жыл бұрын
@@azuc3230 thank you so much! If you ever have any other questions, please feel free to reach out!
@Lorena-OT72 жыл бұрын
I saw the child swap on the app, is that to let them know ahead of time we wanna child swap?
@ThePughTwo2 жыл бұрын
Oh no! That’s just to let you know the ride has a child swap option. You just tell the team members when you get in line and they’ll tell you what to do!
@jf80503 жыл бұрын
I want to go but I have no friends.
@ThePughTwo3 жыл бұрын
There’s a Facebook group for solo travelers to Universal. Check it out!!
@jf80503 жыл бұрын
@@ThePughTwo you mean people go together from the group? What's the name of the group?
@bayleibest3 жыл бұрын
Does any feature of the app cost money?
@ThePughTwo3 жыл бұрын
Nope! You can purchase things on the app, but the app itself is entirely free!
@Darylc95113 жыл бұрын
Is this still relevant? We are going next week and just wondering if this is still how virtual line is booked.
@ThePughTwo3 жыл бұрын
Yes! Everything is still relevant except the mobile ordering which has been discontinued
@pondeazy68652 жыл бұрын
I would prefer to see your eyes during videos. Look more honest and hiding your beauty. I understand it’s bright 😂
@ThePughTwo2 жыл бұрын
Haha of course! Thank you so much! It seems like its always bright down there!