HP Officejet Pro 8620 - How to Clean Printhead

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HP Officejet Pro 8620 - How to Clean Printhead - Not Printing FIXED

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5 жыл бұрын

Printer Cleaning Kit - Get Yours Now & SAVE $! [CLICK THIS LINK] 👉 geni.us/wArXsZT
NEW INK 950&951: amzn.to/2RtZiht
NEW PRINTHEAD: amzn.to/2SHuvuX
HP OfficeJet Pro 8620: amzn.to/39D6E9y
Amazon Prime 30 DAY FREE TRIAL: amzn.to/2QAaDN8
Website: bestprinterstec...
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Claims made in repair videos are deemed reliable but not guaranteed. Each situation is unique and your printer may not be repairable. Brandon or Best Printers cannot be held liable for any damage caused to printers from the use or misuse of these instructions.
All Links above are resources to either a cleaning kit, printer, ink or other items/ services that we hope are helpful to you as the consumer. We wish you the best of luck with your printer repair and product purchase!
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Пікірлер: 108

@BestPrinters 3 жыл бұрын

Best Printers Cleaning Kit: geni.us/wArXsZT

@ymmsvh Жыл бұрын

I used your cleaning tip first; just in case it would work. When it didn't, I ordered the printhead and everything is going great now. Thank you for your super helpful instructions and even more for the very useful links. You are very kind and I will follow you for any future needs. So glad to keep this printer.

@pawebrak9860 2 жыл бұрын

*It prints like no other **Bestt.Digital** printer. i have always loved Epson for the colors they produce.*

@concernedcanadian8460 Жыл бұрын

Our 5 year old 8620 printer was in need of a cleaning big time. I ran the print head alignment feature in the tools menu and put the built in cleaning feature through its 3 different cleaning levels 3 times. It's printing like new again...no syringes or cleaning fluid required!

@melayneegault1704 Жыл бұрын

Bought a different printhead cleaner for HP 8620 (less expensive) but didn't follow the Chinese instructions. Instead stuck with Brian's protocol (heating solution; pushing bigger quantities through), Used the whole 100 ml bottle. Let it dry overnight and my printer now works great! Thanks so much for this satisfying DIY video.!

@BestPrinters Жыл бұрын

Awesome!

@csthousing Жыл бұрын

Thanks...I was about to buy a new printer until I found this video. Thankfully, I decided to try your cleaning kit out and it worked great. Problem solved. Thanks again!

@BestPrinters Жыл бұрын

Awesome!

@williamumstetter8518 3 жыл бұрын

Thank you so much for this video. I was able to clean the printhead and revive my printer - wow wow wow. Printer saved. Thank you so much.

@wulftreu6753 2 жыл бұрын

you saved the Day ,I remember watching your video 1 years ago and I still have the cleaner so I can do it again ,my ink was low low after 6 months vacation -so i was printing and got a problem ....

@BestPrinters 2 жыл бұрын

Awesome! Thank you for the loyalty!

@thomasschmiedl884 3 жыл бұрын

Buying a new print head is bad advice....my HP 8620 cost $149 and a new print head costs about the same. Just buy a whole new printer obviously.

@rogerbosshard486 Жыл бұрын

Taking the print head out and giving it a good wipe did it for me 👍

@BestPrinters Жыл бұрын

Great!

@billygraham5589 3 жыл бұрын

Do you blow air through the print head before you reinstall after cleaning or what?

@WilliamSchmitt-bj3tr 3 ай бұрын

Excellent help with my HP OfficeJet 8600 printer head problem! Thanks!

@BestPrinters 3 ай бұрын

Great to hear!

@garygruda9400 Жыл бұрын

Great explanation. May have saved me a big chunk of $$$. I'll try cleaning first, then new print head second.

@BestPrinters Жыл бұрын

Good call!

@BeckyBecktold 4 жыл бұрын

I was having trouble with the yellow printing dark so I cleaned only that slot... and now that I've reinstalled the printer head with ink cartridges, I get "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP." I have taken the printer head out, reinstalled it, taken the cartridges out and reinstalled them too, 2 times, turned the printer off and back on, unplugged it from the wall, all while rubbing my stomach and patting the top of my head... AND I still get the above message. What am I doing wrong?!

@josephbuthorn6607 4 жыл бұрын

Great Presentation and knowledgeable. Won't know if it corrects my problem until I receive the kit and go thru the process. Will followup afterwards. Thanks

@Roadsurfer2k11 2 ай бұрын

Can we just use 91% alcohol to clean inside the PH? I believe that's what I used to clean my Canon photo printer before storing it in a plastic bag. I've heard some people use deionized water with dish soap also. I already have a kit

@alfredblair6600 3 жыл бұрын

What if after you finish is cleaning put it back together and it still coming up error code printer head missing or not detected what should I do then?

@PoppaSmurfLove 3 жыл бұрын

I asked the same question with also no response so I'm going to goggle it to see if their is a solution before trashing the printer.

@19151945 Жыл бұрын

I had just installed brand-new ink cartridges. After installing the cartridges, there was an ink and print system error message. The printer shut down the printing function. Do I still need to buy new ink cartridges?

@annstrouhal1350 2 жыл бұрын

great video. gave me confidence to do this on my own. cleaning went well. but it did not fix my problem. Still getting message "There is a problem with the printer or ink system. Turn printer off, then on. If problem still persists, contact HP."

@BestPrinters 2 жыл бұрын

Sorry it didnt work.

@dawna577 3 жыл бұрын

Hi! Thank you so much for doing this great video. I have a 6 year old HP 8620 and I had been getting a message off and on for years that "the printhead appears to be missing, not detected, or incorrectly installed." For a long time I would resolve this message by turning the machine on and off again and it would work fine. I definitely run my ink down as I didn't realize the problems it could cause (I do now!). Last year at the start of covid, the printer stopped working all together and I replaced it with the only thing that the stores had available at the time which was an inexpensive printer from another manufacturer that I don't like at all. So here's my question: given that this message has been going off and on for years, and that the printer has been sitting idle for a year and a half, does it seem worth it to buy a new printhead and try it or should I just move on to another printer? Thank you!

@aris95 4 жыл бұрын

These HP Officejet 8600 series printers are excellent easy to clean printhead with the right cleaning tools. It is very important to avoid too much pressure because it is possible to break the plastic ink storage which might cause leaks / ink pump does not get the ink to the printhead because of air leak .

@JeriMooney Жыл бұрын

I am out of the cleaning solution. Can I just use rubbing alcohol? maybe diluted?

@CrandMackerel 5 ай бұрын

Thanks for the video. (Loved your work on Rules of Engagement too)

@BestPrinters 4 ай бұрын

My pleasure!

@erickoloo4290 6 ай бұрын

Is it recommendable to refill the cartridges when depleted

@BestPrinters 6 ай бұрын

Yes

@erickoloo4290 6 ай бұрын

@@BestPrinters am in Kenya how can I get the bottle ink 950 for refill

@jeannieclark4075 3 жыл бұрын

Clean printhead but I accidentally popped the blue and black Plastic covering on top. How do I replace it should I put plastic wrap over it. Thank you

@karenbuffaloe1035 Жыл бұрын

i have an HP office jet 8620 getting this printhead error Oxc19a0003- would cleaning help

@BestPrinters Жыл бұрын

@MammaC8645 2 жыл бұрын

$169 for a printhead for a 10+ year old printer is a little ridiculous, don’t you think? I cleaned per instructions and my POS hp printer just stays on an error message (printer or ink system problem) and I can’t go forward.

@BestPrinters 2 жыл бұрын

It may be time for a replacement then.

@deedeesmith3501 Жыл бұрын

Good info thanks. Looks like print head for me. Whats the cost of head vs new printer

@BestPrinters Жыл бұрын

A new printhead might run around $100, new printer really depends.

@youdonlambson 4 жыл бұрын

Question. I cleaned the print head as instructed and even replaced all 4 inks. However I just get the message: Cartridge Problem. Although I have installed and reinstalled each cartridge. suggestions?

5 жыл бұрын

do you recommend that you clean until the solution come out clean?

@rOHRshackartpottery 3 жыл бұрын

good video but it is my printer alignment that i have the problem with the HP 8620. How can i solve that?

@danielgellenbeck9437 3 жыл бұрын

Thanks for making this video! Your comment that the failure could be caused by low ink sent me off to check ink levels by removing each ink cartridge to check contents-the cyan was out of ink. Put in a new cartridge and voila!, the printer is back in action.

@joellenfriedman1743 3 жыл бұрын

Great video! After I took out the printhead, I noticed that something rattles inside the printhead part. Does this mean that something is broken inside the printhead and I should just order a new one? I know that sounds like a dumb question but I want to be certain before I order an expensive part. Thanks.

@USSDOWNESFF 2 жыл бұрын

Purchased both the suggested cleaning solution then a new printhead. I still am getting the failed printhead message. Any suggestions??

@BestPrinters 2 жыл бұрын

If those two things fail, it time to junk the printer.

@glennchouinard8804 2 жыл бұрын

I don't see where you listed the printhead replacement source or the alternative printer.

@BestPrinters 2 жыл бұрын

NEW PRINTHEAD: amzn.to/2SHuvuX HP OfficeJet Pro 8620: amzn.to/39D6E9y

@rays7125 4 жыл бұрын

Does your video for HP Office Jet 8720 work for a HP Office Jet 8625

@youradinspanish1 3 жыл бұрын

Great video and instruction. It worked like a charm! Thank you.

@BestPrinters 3 жыл бұрын

Awesome!

@19151945 Жыл бұрын

If I need to clean all four nozzles, do I need four kits?

@BestPrinters Жыл бұрын

No just 1

@Peter-hf1xr 3 ай бұрын

Printhead died after printing one page ok. Not sure if an ink at fault contributing. Won't clean itself unfortunately now. Amazon head replacement I hope!

@BestPrinters 3 ай бұрын

Yes, at this point, you're gonna need a new printhead head.

@PoppaSmurfLove 3 жыл бұрын

I flushed them out and followed the instructions of the video but im still geting that error code 0xc19a0013. Any suggestions now?

@curtisschroeder4867 4 жыл бұрын

Thanks for the instruction on doing several pull-push motions after finding the initial attempt to push is entirely blocked. This allowed me to successfully unblock and flush the non-working color in my print head. @Luciérnaga Patagónica, I did not need to clean until the solution came out clean. It just needs to run freely with little resistance.

@john4639 3 жыл бұрын

Friend, do you have a reputable source on HP printheads? Thanks

@TheOriginalSAKY 4 жыл бұрын

Great damn video man, lots of good instruction and information.

@trubluflu 2 жыл бұрын

Do I need to remove the motherboard on the back of the printhead before using the solution?

@BestPrinters 2 жыл бұрын

No, just make sure it is dry before reinstalling.

@shanecravens8852 2 жыл бұрын

no thats not the case because if it were it wouldnd show the levels of each cart

@staceyh8616 4 жыл бұрын

Please send me the link to buy a new pinhead for my printer

@kshaffer1964 2 жыл бұрын

Is there any way to use the scanner function of an 8600 printer when the printer head is throwing a fault??? I have a perfectly good older 3600 LaserJet printer but it has no scan capability. My 8600 plus started failing with a printer head fault just after installing an after market print cartridge. Why in the world would HP cripple all the features of an all in one printer when one function is faulted? Considering this printer worked well for a number of years and only failed after trying an after market cartridge. If HP didn't charge an arm and a leg for printer cartridge replacements, I would have bought them but at 200 bucks for a set of XL carriages that do not last all that long, I will likely never by another HP printer.

@BestPrinters 2 жыл бұрын

It would be difficult, you will want to fix the error code first.

@MsNiandra 3 жыл бұрын

Two of these so will be dong just that. They also become clogged from lack of use.

@BestPrinters 3 жыл бұрын

Great!

@yehnaaah3537 5 жыл бұрын

Thanks helped alot

@leahbarash2022 3 жыл бұрын

My HP 8620 says printhead appears missing, not detected or incorrectly installed and that happened randomly. I bought the cleaning kit and used it on all 4 colors and this message still coming up. Looked at app to try and align or clean from app but it cannot find the printhead. Any ideas :(

@BestPrinters 3 жыл бұрын

Hi Leah, I'm sorry to hear that. If your printhead won't detect the ink cartridge, unfortunately there is no way to fix that problem. I can offer you a full refund for your purchase of the Best Printers Printhead Cleaning Kit. Please submit the refund request.

@cjrblvr 2 жыл бұрын

@@BestPrinters glad to see this reply - I'm having the same issue and really didn't want to buy a new printer, but.... now comes the painful research time and since I'm buying a new one - looking for best scan for old photos

@khumokwezimashapa2245 Жыл бұрын

Are there other alternatives for the cleaning kit you used? I clicked the link and nothing shows up

@BestPrinters Жыл бұрын

What country are you in, (respond in a new comment so I receive it)

@khumokwezimashapa2245 Жыл бұрын

@@BestPrinters South Africa

@vhs8669 3 жыл бұрын

Great video !!

@ireneliang1552 4 жыл бұрын

It appears " missing or failed printhead" error message on my OfficeJet 8260 printer. Is it gonna solve the issue if I clean the printhead? or do you recommend that I replace the printhead directly?

@ryanmoll6487 4 жыл бұрын

Same issue, did you ever resolve it?

@lafrancedrycleanersalterat4199 4 жыл бұрын

@@ryanmoll6487 Same samer issue. Any resolution?

@ryanmoll6487 4 жыл бұрын

@@lafrancedrycleanersalterat4199 Cleaning it did not fix the issue I had to buy a new printer head

@Prescott_AZ 5 жыл бұрын

Thanks for the video, after performing this procedure, my printer will not align the print head (it gives an error after printing the alignment sheet) and it will not print any color at all. Black looks great but it is like the color cartridges are not installed. I've run many sheets through the printer and changed the cartridges. Any ideas?

@evonyking 5 жыл бұрын

download the hp smart app on your computer and under print quality tools select align printheads