My HP Chromebook had the same problems, black screen, no power light, dead. I took it to a local computer repair place. They diagnosed, motherboard needs to be replaced, they quote me a $300.00 to $500.00 repair. I came back home, saw this video. I opened my device, did the same think. Power came back, my Chromebook is working just fine. Thank you so much !!!!!!

And I just realized something. I've been working at a school district since 2017. I saw one of your videos in 2015-6 when I was looking for a new job, and liked the thought of working in a school district, so I guess you're partially responsible. It's been a crazy, stressful year, but I still love my work. And I definitely identify with the sanitizing.... even before Corona times... I like KZfaq because it's just regular people making videos for other regular people, and whether they realize it or not, they have an effect.

I have just finished resetting my wife's chromebook x360 14b-cb0013dx. I watched your video. I am not computer savy but I finally got the case opened and found the battery plug in to the board. Pulled it. waited. pushed it back in. The power switch on side worked. orange led on. screen came up. Thank you.

Yes. I recently purchased one of these non-working from a pawn for cheap, and it was a pretty easy fix. Was able to rehome it pretty quickly.

This video was so helpful should be moved to the top of the list when searching on KZfaq, thank you!

Thank you 🙏🏾 so much because that’s exactly what mines was doing and after following your instructions mines is now back up and running I can’t thank you enough

Your office is a lot neater than mine. We have a few dozen Chromebooks and they seem neat. G Suite has some way to go before we can fully use it in place of our current Microsoft ecosystem.

Awesome instructional video! Simple, straigh forward, and exactly what was needed. I had purchased two 2021 versions of the HP 14 X360 Chromebooks for my kids to use for school purposes. 1 of these Chromebooks would not power up a day ago, and this video still applies to the 2021 model. Quick fix, and saved me some $$. Thank you!

That new office (From the last video you did from work) looks nice and cozy! Its small yet has everything you need! Its got soft carpet opposed to the horrible hard floor.

This was an amazing video. You just saved me a whole lot of time! Thank you sir

Wow…thank you! I went for it and opened it up the way you explained and I did get it working! Very helpful!

the "optional upgrade for a fingerprint reader or something" is for a secondary camera to use when you flip the screen around in tablet mode (for devices that support that). My high school gives out hp probook x360 11 g1 ee Windows 10 laptops to us to do school work on and stuff and we have it lol

What about doing a keyboard "hard reset?" Press esc+refresh+power (refresh key is circle with arrow). Press esc+refresh then tap the powerbutton. Try this combo two times in a row then power on.

THIS is why I come to YT! Man what amazing video with a ton of valuable information! Ty!!!

My school laptop is a little same its HP laptop and idk what happened turned off and showed black screen and the power is full and doesnt drain out. I took off the screws but I don't know what to do to fix it please help me I need an reply although you have made this video 3 years ago.

My sister has this issue and I did exactly what you did but it still don't turn

7:30 I believe that's for an additional camera, as i can see smaller holes for a microphone and camera power indicator.

Brandon, what do you think of the quality differences between various Chromebook brands? My own experience is that Lenovo's Thinkpad series is quite good, HP and Acer are much worse qualitywise.

I’m pretty sure my school Chromebook has this problem but I can’t take it apart because if on the small chance I make a mistake I have to pay for it

This happened to my school laptop and the district wants to charge me 3x

Chromebooks suck... You have any idea what might be causing a constant bootloop that occasionally boots to recovery? I'm trying to get an x360 11-ae051wm running again. I pulled the battery to get it back to the bootloop since after a while it didn't even loop- just showed the charging light.

Awesome… it work… you should mention to peel that tape in the connector otherwise thanks great video

I have this model but the back does not look at all like the one in the video. So I am really afraid to try to take off the back (I am a teacher, not a tech)

Do you know what it means when my screen just blinks from black to like a off screen. I tried this and it didn't do the trick. I appreciate any advice.

I have a chromebook Hp x360, and it doesn't charge, but when i diaconect the battery and then reconect it, it charge as good as new, but then to charge it, i need to repeat the same process.

I have the HP Chromebook x360 and mines doesn’t have the groove around the keyboard it only opens from the back. Tried this and nothing worked.

I love the retro Windows wallpaper 👍

I have the same chromebook in silver, brand new device....keeps restarting and powering off. I have did a factory reset and complete reboot still no help

Brilliant, thank you.

This unfortunately didn't work for mine, but that little circle on the bottom left of the keyboard is for a camera upgrade. Mine has it so when it's in tablet mode you can take pictures.

Is there any way to do this without disconnecting the keyboard??? Pls

Do you guys still purchase the N21’s or are you just using and repairing what’s left?

What should I search for. Is it just called a production line screwdriver? Sound like the world's smallest impact driver. I assume that's a clutch to prevent stripping that I'm hearing.

chromebooks i have dealt with usually have a reset button in one of the vents.

hey brother i got a chromebook 14c-ca0053dx blinking white light, tried all the resets and unplugged and reinserted battery and without batt and still same issue? can this model turn on without battery?

What do you do if this doesn’t work

It worked, thanks

Mines is on but it’s just a black screen

What if there is an undocumented mac-style key combo for reset?

How about Dell Chromebooks do any of those ever come through your office?

Lifesaver. Thank you

What do I do if this didnt work for mine?

The Lenovo Yogas have the same problem. Super anoying.

My obnoxious opinion of HP products has always been that they are cheap un-reliable junk. I remember at my last IT job, we supported a fleet of about a few hundred (at the time) HP Chromebook 14 G4 and G5 units. They had the same issue as well. Flimsy. Interestingly, the issue was resolved by CTRL + Refresh + Power. I don't remember the exact key combination, but it was something like that. I would stick with Dell products or Lenovo ThinkPads.

Chromebook Acer how to reset laptop

Would this work on a hp pavilion 11m-ap0013dx

I tried this and nothing I have a HP x360 Touchscreen 14". Just one day it went black.. I thought it may have been the charger, I ordered a brand new one. And still. Not powering up, No indicator light. I imagine it went totally dead waiting on the new charger. How long does it take to fully charge up? And If it does not should I take it in to a shop? I have only had it sense Dec. 2020. ""7 months"" Never been dropped or spilled on.

If this video wasn't here I would still have a black screen thanks;)

Its a camera

Mine didn't work its blinking red

ware did you buy your hakko

Mine doesn't have any screws on the back??

Si funciona. Aprobado.. It works. Passed.

Good information terrible camera work poor angles can’t see what your doing 🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️

Where are you located??

No need to remove battery press refresh button for 3 seconds while still holding refresh button tap power button 1 second and release all buttons

It's not working on my hp chromebook nothing happen

U probably won't get many sent to fix now that u teach us how to do it yourself 🤣 good look LoL.)

Hp Chromebooks suck hairy toes! Im sick of them 🥵