Removing & replacing parts for HP EliteDesk 800 G4 DM

Removing & replacing parts for HP EliteDesk 800 G4 DM | HP Computer Service

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Күн бұрын

In this video, we will see how to repair and replace various parts when servicing or upgrading your HP EliteDesk 800 G4 DM computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can directly skip to the specific chapters in the video corresponding to the parts to be repaired and replaced.
Chapters:
00:00 - Introduction
00:13 - Access Panel
01:03 - 2.5in Storage Drive
02:02 - Storage Drive Cage
03:20 - Storage Drive Cable
04:29 - Memory Module(s)
05:16 - Wireless LAN Module
06:42 - M.2 Solid State Drive
07:48 - Option Board
08:40 - Fan
09:41 - Speaker
10:45 - Thermal Sensor
11:22 - Heat sink
12:52 - CPU
14:02 - CMOS Battery
14:33 - Restore CMOS to Factory Settings
15:12 - Mother Board
16:44 - Wireless Antennas
CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty.
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Removing & replacing parts for HP EliteDesk 800 G4 DM | HP Computer Service
• Removing & replacing p...

Пікірлер: 29

@josemigueltomasmontaner8850 Жыл бұрын

The best video I have been, thanks

@HPSupport Жыл бұрын

Hi Jose, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

@esaedvik Жыл бұрын

Part numbers would've been a nice addition. Cool video though. I did end up finding them just fine on the site.

@HPSupport Жыл бұрын

Hi Esa, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support

@Bdr_051 5 ай бұрын

When I go to bios and set the video memory size to 512 MB, it does not change and remains 128 MB. Is there a solution?

@The_Fl0 Жыл бұрын

Bonjour et merci pour votre vidéo. J'aimerais savoir 2 choses : - Peut-on brancher 2 écrans et les faire tourner ensemble en 144hz ? - Pour la carte Wifi / Bluetooth, est-ce que " l'Intel AX210 NGWG " est compatible avec ce modèle ? Je vous remercie

@HPSupport Жыл бұрын

Bonjour, merci d’avoir contacté le support HP Global Social Media ! Je comprends que vous devez savoir sur la connexion de deux moniteurs et également besoin de savoir sur la carte Wifi / Bluetooth compatible, Je ferai de mon mieux pour vous aider. Veuillez consulter ce document pour en savoir plus sur l’utilisation de deux moniteurs ou plus : bit.ly/3sqVtdx Utilisez l’internaute HP Parts pour identifier la pièce compatible : partsurfer.hp.com/search.aspx Et commandez-le via le magasin de pièces HP : bit.ly/3nKMYrs Binu - Support technique pour les médias sociaux

@The_Fl0 Жыл бұрын

@@HPSupport Bonsoir, pourriez-vous me dire les types de câbles pour le wifi et Bluetooth afin de les connecter à une carte INTEL AX210 svp

@HPSupport Жыл бұрын

Utilisez l’internaute HP Parts pour identifier la pièce : partsurfer.hp.com/search.aspx Et commandez-le via le magasin de pièces HP : bit.ly/3nKMYrs Binu - Support technique pour les médias sociaux

@DirkMensonides 9 ай бұрын

I need to install a 2230 nvme drive. The mount appears to be ready for a 2280 nvme drive. The manual implies a 2230 is possible. The mount seems rigid... Should i use pliers, and move the mount? Or is it glued in there? I thought itd be an easy unscrew, but its seems really firm.

@HPSupport 9 ай бұрын

Hi Dirk, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in installing a 2230 NVMe drive I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu-HP Social Media Tech Support

@DirkMensonides 9 ай бұрын

Okay, but I cannot figure out the proper standoff specification needed to mount the 2230 nvme drive. There is clearly a hole in the proper space, but there are no details anywhere. Not in the manual. Not on the website partfinder. The manual simply states, it supports both 2230 and 2280 sized nvme drives.

@HPSupport 9 ай бұрын

Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3tC3lwM Binu-HP Social Media Tech Support

@danielmarquesdeoliveira1393 Жыл бұрын

I need the diagram of this computer thanks in advance because mine turns on a yellow light but does not turn on or work.

@HPSupport Жыл бұрын

Hi Daniel, thanks for contacting HP Global Social Media Support! I understand that you need the schematic of this computer. I will do my best to assist you. We have different documents under 'Manuals' from here: bit.ly/3Whn0LR Please refer those as it may help you. Binu - Social Media Tech Support

@meliodas5854 Жыл бұрын

11:47 what do you mean by configured into a raid

@HPSupport Жыл бұрын

Hi Meliodas, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu - Social Media Tech Support

@Raymond_Petit 9 ай бұрын

Can anyone say what the maximum size sata or ssd drive and the maximum ram this computer can be upgraded to? Can it handle a 1 terabyte drive and two sticks of 16 gig ram?

@HPSupport 9 ай бұрын

Hi Raymond, thanks for contacting HP Global Social Media Support! I understand that you need to know about the maximum storage and memory supported by this computer. I will do my best to assist you. Please refer 'Storage' and 'Memory' under the specification page to know about supported storage and memory: bit.ly/45nSJij Binu-HP Social Media Tech Support

@DirkMensonides 9 ай бұрын

Yes, you can put any 2.5 sata drive inside if you have an HP G4 Mini with the HDD cage and adapter. It also has two nvme drive slots, but the design does not allow for the cage to be installed with the second nvme drive installed. Two 16gb ddr4 2666 unbuffered non-ecc sodimms will work for 32gb total.

@DirkMensonides 9 ай бұрын

They make 4tb, an even 8tb SSDs. I think 4tb-5tb is the largest Hard disk size available for the 2.5" size. They also make 4tb nvme m.2 drives, which will work in this system. I recommend SSD over hard disks.

@Raymond_Petit 9 ай бұрын

@DirkMensonides hmmmm, two sticks of ddr 4 RAM are waiting at my door. I think the specs said they were buffered, I hope that doesn't make a difference. It's hard to know what to buy since a lot of KZfaqrs making tutorials are not detail oriented and details matter!

@Raymond_Petit 9 ай бұрын

@@DirkMensonides also I didn't know that little detail about not being able to have that second nvm memory drive and the 2.5 Sata drive at the same time. Thanks!

@danielmarquesdeoliveira1393 Жыл бұрын

I need the schematic of this computer thanks in advance.

@angelklaine 9 ай бұрын

Lol... Of course! You just need to sign up for HP Instant Ink!

@Laura-001 9 ай бұрын

Is the M.2 SSD screw a M2*3 one?

@HPSupport 9 ай бұрын

Hi Laura, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Binu-HP Social Media Tech Support

@Laura-001 9 ай бұрын

@@HPSupport hello! Thank you very much for the reply. Very glad to get that from a big company. I bought the Elitedesk 800 G5 Mini used and I would like to install a second NVME. Unfortunately the screw for the second NVME slot is missing. While looking for a specification for that screw I found this video and thought I would ask which exact screw it is. I decided after that to measure the screw of the already installed NVME and took the measurements of it. It's a M2*3 screw with a 4mm diameter head. I found someone on ebay who is selling these kind of screws and ordered them. So that question has been answered by myself 😅 But I got another question. I'm looking for a Thunderbolt IO flex card for my Elitedesk 800 G5 Mini and I can't find anything, especially here in germany. Are these discontinued? Thank you very much for the help! Wish you all the best.

@HPSupport 9 ай бұрын

Use the HP Parts surfer to identify the part: hp.care/3Fb5C4s And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support