Love Yeti, their customer service is top notch.

I get told I am Bougie buying Yeti but this is why I buy their products. Overbuilt and they stand behind their products.

Their prices kills me, but every one I’ve owned has been worth it. Just bought a hopper the other day.

I am super happy for the great things people are saying here I will purchase now

what? this isn't what happened to most of us. I did the exact same exchange and they just sent me a tiny 12 can soft cooler! I was like "you've got to be kidding" I spent $350 on the one I sent you and you give me a $100 cooler? I complained loudly via email, fb, youtube, telephone and I was so disappointed. You won the lottery. I am still pissed with the cheap and tiny replacement they sent. How did you get this one instead? I am so bummed. I'll never buy YETI again. Ever.

I love Yeti, has many products from them already.

Great business, what a way to take care of customers

I opted for the 350 dollar gift card and waited for the new version. Soon as it was released I bought it for 300 and had 50 left over. I’m pretty happy with that deal.

Question for you. Did you ask for the tundra or did they just send you a random cooler as I have the same yeti bag and got the letter in the mail for an exchange to the square travel cooler. Not a fan of that square bag cooler but would take a tundra instead.

They did right with this recall. I had a hopper 20, the older soft cooler. Strap broke (literally 8 years old) I emailed to see about a strap. They are sending me a new $300 m15 bag... That's customer service that will bring people to a brand. I was a guy that went out buying the cheaper brands. But I will be moving over to yeti.

Just submitted my recall claim they only offered me a flip18 doesn’t seem comparable tho the tundra 45 is 300$

I won 2nd prize in a gun contest and got toolbox as a runner up. I didn't know there was a runner up prize wondering why I got a tool box so they gave me this weird metal coffee thermos too. Makes coffee taste like metal but the toolbox is awesome.

I was hoping it was for the zippers. Someone makes a replacement zipper slider piece now so hopefully that will save me.

That’s what I’m talking about right there! I’d rather spend more money on a company who backs their product and backs the people buying their product. Even when I go to a drive thru, if you’re rude, imma just keep driving.

They did the opposite for me, gave me credit for less than the same hopper 30 replace by $25 and with tax to replace it I was out of pocket an extra $50

I’m sold, can’t wait to buy a Yeti Cooler next month

How did you get the recall information I have that same bag how do I know if mine was one

This is what American companies need to do! American made usually used to mean lifetime warranty. Let's bring that back

The way they handled this..... just got me to buy a cooler.

That's sooo cool

What chest replacement was that?

Well when you sell 20 million coolers a year that are 50000% profit you can do this kinda stuff

I am never buying yeti way too expensive for shitty products and products at work just as well as you get a non-yeti at Walmart for cheaper 99% of people leave their coolers in the 10 at night anyway when camping

Now you have to lug that thing around?

LOL so they messed up, and instead of replacing it, they gave you something completely different? Bahahahah what a load of BS

I unfortunately was a first gen owner. I got the older hopper with zipper. Not impressed. Now they redesigned. I feel like I got screwed. Forget yeti.

Over build?? Over prised!!