You did the decent thing buying it back shows your not a rip off garage well done mate respect

You can do a lot of damage to an engine in a month if you try! The dent and cable-tied mirror would have made me slightly suspicious as to how the car has been driven! You have been very fair giving a total refund. Great video!😀

I sent this video to my mate who owns my local Hyundai dealership, as Kia's share the same engines and platforms. He reckons that this car hasn't had enough oil changes and the engine is toast. If you don't change the oil at book minimum, then it's game over. "New short motor" was his guess. If properly maintained these engines will do stellar mileages..😎👍

Had same with one of these, only car had to bail on and send to Copart

Take off the oil cap whilst idling. If any rings are gone there will be lots of blow-by (gas blowing out the filler cap hole).

Could you use it as a courtesy car after fixing it? If a customer has an issue with a car that needs to be fixed under warranty a small run-around like the Picanto would be good enough for a week.

Glad to see you’re back and raring to go. I moved house last year solicitors are getting worse…

Who drives a vehicle "THINKING" they are low on oil? It never occurred to the owner to check it and top it up. By driving it while dangerously low on oil they probably exacerbated whatever issue would had and I wouldn't have reimbursed him I would have prorated it. It's amazing how people expect perfection on 100,000 mile cars

Have you checked the engine numbers?! Nothing would surprise me these days!

Good to see there are other dealers like James at chops garage but I do think the people that owned this we're lucky to get a full refund even after denting it and cable tieing the wing mirror and says more about that person I think,great job👍

Shame about that, it's a cracking little car. Yes, do an update please

I think you are spot on had a thicking agent in you serviced it and hay presto

I had exactly the same issue with a mk2 focus 2.0 petrol titanium I bought about 7 or 8 years ago, when they were still fairly modern. I had it a few weeks and the oil light came on, then I realised it was burning a litre of oil every 250 miles. I bought that from a Ford main dealer so it could happen to anyone. Thankfully they were really good and bought it back off me as well.

This is more than likely the PCV valve rather than piston rings, much easier and cheaper to fix, I'd look there first

Hello bro hope you are well, looking forward to seeing what you got for us today 🎉

Great video

Thanks ❤

Check pcv valve,could also be valve stem seals.compression test will give u an idea whether rings are gone.

The oil spitting out of the exhaust is normal on a kia.... It's Kia's patented anti exhaust corrosion system, can't believe you don't know that! Call yourself a car guy😂... O definitely do an update!!!

You have a 4x4 Panda! Nice they race out the door here

They are good tough cars we had them as company cars we moved onto Rio's now but I drove a picanto for 3 thousand miles I really liked it

Very surprised as I thought these Kia cars were bulletproof due to a basic engine I’d probably put through the auctions my self and take a hit on it and just get rid of headache as you much more stuff to work on and soon make your money back on other cars Good to see you standing by your reputation as others who see this vid will be confident in buying a car from you

You used to be able to get cords oil control rings back in the day, they deformed to the bore.

check the pcv valve by pass it and run it for a few days

Shame that happened, definitely don't let it put you off Kia's tho! I had a Kia Cee'd GT for just over 2 years and the ONLY thing It needed outside of servicing was an aux belt 😁

Joe Hi .. I'm supprised at this cars condition .. these Picantos are generally really good little cars .. this one looks like it's had a Hard life ! Regards Chris

Tiny Three cylinder lumps are never gone last for big miles!! very nippy new cos you have to thrash them thats why they fail!!

I've got the 5 door automatic picanto and it's a good little car. Perfect first car after passing my test

Joe my wife had a kia soul 1.6 petrol it drunk oil 😂 delighted it got written off 👏 never buy another kia!! There crap 😑 enjoyed the video tho 👍

Had a mk3 1.6 petrol mondeo with the same issue The dealer replaced it with a scrapyard engine for me (which wasn't much cop either)

Almost definitely worth fixing the Picanto. Hadn't realised they did a 3 door version. Daihatsu parts - depending on what it is you might find same as Perodua or Toyota. Ford pistons - not sure of the application but would expect a reputable OE and aftermarket supplier like Mahle to do them.

used to put tights in mk1 escort diffs lol shut em for a few hundred miles lol Warranty back then was see the kerb u drive over its ur responsibilty lol!!!

With the mot for emissions you don't get as many smokey cars, back in the day we'll it was rife, smokey astra, datsuns, I sold a c1 a while ago and I topped his oil up foc all the time he had it, a friend paid 8k for an a3 sportine, we serviced it for him, a mth later it'd used all it's oil, I've been selling him a gallon a mth, he bought it privately and paid top brass.

Looks like it wasn't looked after with the new dents a zip ties for the mirror other wise it a nice car and worth a rebuild?.

I see alot of Kias with major engine issues. They are not a good engine.

My lad is ex Kia Tech & I showed him this video, he says its mire than likely the Piston Rings, the same engine is used on the Hyundai i10, cut your losses & get rid his words.

I think the engines for these things will be pretty cheap and small and easy to replace. I think due to the condition and MOT it is worth saving. A replacement engine will increase it's value and the wing dent is an easy fix (paintless I would think.. So you do that and make a small profit (maybe) or you scrap it for a few hundred. I think I would fix it if it's going to cost less than £1000.

Is it direct injection, if so then it might be a carbon build problem either in the valve gear or the oil control rings?

If it smokes under load its rings, if it smokes on the overrun its valve stem seals

These Kias and i10 Hyundais are great cars up until they reach 80k miles. High oil consumption, rattling timing chains and duff catalysts are par for the course there on afterwards. Such such a great shame, for as small cars go, this shape Picanto is a highly competent machine - but 100k miles seems to be they're mechanical limit.

On the next vid you can tell us oil was filled to hi and pcv pushed oil into exhaust got hot and started smoking . Mechanic found pcv problem .

Best thing to do. No arguments, just a refund and a happy customer. Once bought a nice Audi A4 2.0 ALT that, also, was burning more oil than drinking petrol. Traded it for a better car, happy customer I stayed (but never an Audi again, though)

I would have given his money back less mileage and condition

its easier to get another engine i suppose

I think the previous owner knew about the problems, doctored it and put through the auction as there are no comebacks, why would you sell a car at auction with no faults, when you can get more with private sale? i normally only used to buy trade in cars from the dealership at auction, never a car put through from private buyer.

These are the kind of losses that dealership owners have to factor when pricing their cars along with wage costs and overheads etc. Id rather buy from a dealer than private seller any day. Great advert for BM in showing what an honest dealer they are.

the previous owner probably used a product like liquid moly and then put in through the auctions, there is a lot of disguised rubbish going through at the moment, a full checkable history is vital as a lot of car history is doctored

I have exactly the same car with about 180.000 km, never no problems up to now and very low consumption too, it is Korea made same motor as in Hyundai I10, good cars but expensive parts. Service means everything , people wait too long (max 10000 km) or put the wrong (cheap) oil in etc and once the motor is damaged it can't be repaired no more. Better put another motor in and start all over again, it's a very small motor and there's a lot of place to handle.

They end up with oval bores bud, I had to go and get one back, I knocked it out cheap to a guy in the village and you'd see it smoking about, literally, drain oil out and block it, what isn't in it can't burn, if you understand me, I bought a mondeo from bca, no oil in it, soon as I put some in, well it was like a smoke screen, I once filled a smokey N reg fiesta with 8 oil, stp treatments, stopped it smoking tho and it ran OK. Looks like you've been legged up, if I look a pincicanto I rev the bollocks off it.

HAVE YOU CHECKED THE PCV VALVE? That would burn oil. So would a turbo but these ain't turbo are they?

Damn, I sold exactly the same car with 82k miles and struggled to get £3.3k had FSH too.

Valve stem oil seals or blocked crankcase breather, check those before you send it off

There is an issue with the Kia/Hyundai GDI engines, which is becoming apparent after a number of miles and a few years. a number of American and Australian youtubers have been commenting on this issue for sometime now, it appears that it is worldwide.seems like you have been caught in that loop.

Would have deducted a reasonable sum for damage and mileage as Chops Garage did. Not your fault the engine is now misbehaving and the buyer got a nice month+ out if it...

either auction or trade it on money you could do without. if was me id auction it take a loss walk away. not my call but id walk away let it be someone elses problem. good of you to buy it back alot of car dealers wont like a car supermarket dont they wouldnt even honour the 3 years warranty. good luck in your quest.

Something tells me the owner drove it within an inch of its life, dents and zip ties too? Id be like "bro wtf did you do!?".

Reach out to salvage rebuilds

The classic tale of 3 cylinder engines unless it's a Toyota Aygo of course

The last owner has ragged it for the last month, cable ties and a dent are tale telling signs. You did the right thing buying it back to save your reputation.

I used to sell cars for years. i'd be going down the route of putting an engine in it and put price up, someone will buy it as it's a nice looking motor, I'd have done the same with the full refund because they won't go away call you and they would come back and buy another car because you treated them well

Why would anyone opt for a three door car?

If you watch u tubers their is a class action against kia and hyundai in USA over engine failures

Common weak point the engine lad has the ceed 1.6 started running rough tried everything changing coilpacks plugs full service, finally stripped engine down all valves were full off carbon cylinder 3 not closing so no compression washing bores with petrol . Luckily caught it before ring damage but still cost 1200 for top end rebuild and runs great but started losing oil again now, how far do you go ,good of you to give refund but it might be a lost cause .

Maybe you can find another used engine and out in

most engines these days are trash especially 3 potters bigger compression thinner piston rings and some only have 2 piston rings per piston. the piston rings get gunked up with carbon and stic inside the piston with them. being so thin they have no strength to them so this allows oil to pass by the rings I had a peugeot that have a 3 pot engine and burnt oil like nobody's business.

He shouldnt have a full refund. He’s had free miles for a few weeks. Also its quite possible he drove itwithout topping the oilwhen light came on further damaging it.

Red KIA versus Red Polo ( chops ) Happens. Rare. No fun.

I hope you refunded with a mileage charge and not a full refund

Have you pulled the dipstick out whilst running or taken off the oil filler cap,I would be doing that before condemning engine seeing as it passed emissions only a month ago the customer you don't want,I reckon they turned up in a skoda at first viewing seeing the state the cars in now,please tell me it wasn't a teacher who purchased it,they ARE the worst

He raced/thrashed it to the point of blowing up and thought im in the warranty period ill take it back 😒

Fix it if possible

Cheaper to get another engine maybe??

Seems to be becoming well known about Kia and Hyundai engine problems especially petrols. Personally wouldn't waste time with it send it to auction.

In the space of 4/5 weeks that car has been treated like shit...dent, zip tie and probably red lined all over the shop

At least you didn't get into another mess like with the Audi 🙄. It is the reality of the business you are in of a car going suddenly bad after you sell it with an unexpected issue. Maybe the seller to you doctored it up as you noted, but it seems to be more of a sudden failure. I hope the customer didn't cause it, like overrevving the engine, doing burnouts (check the tires and clutch). It will be tough to make money on this, more likely a loss when add in the mechanics' time, you time looking for an engine or parts.

Give it to Jordan to replace his civic 😅

City cars get most hammer and least care. Don't spend a bean on it.

Stick some chord rings in it, jobs a good un ! 🤣

roll with the blows

Designed to last only 100000 miles than scrap man or new engine

Wow, so much damage in such a short time. I expect it's been ragged to death 😂 Sorry but some people are idiots when it comes to cars. I had a 66 plate Picanto. Only had it a few Months as it was the worst car I ever owned. Full Kia service history, just over 30,000 miles and I had more problems with it than any other car I have owned. Kia are not all they are cracked up to be. They seem to have major engine and build quality issues as they get older 👎

Stick it back through the auction and move on easy

I'd bounce it mate Not worth it

Small engines will struggle to top 100 k. Avoid

should of knocked money off for damage

👍🏼👍🏼👍🏼🚘

Gearboxes and engines are rubbish on Kia and Hyundai used cars.

It's a shame as that's a really nice looking small runner. Great colour, nice alloys...

Not surprised with the crap you buy/sell

100 000 out of akia is normal

Be better chuck a engine in your man should do that in few days

BCA it

They seem very careless if they have that damage so quickly, I thought James deducts some money for mileage and damage when he buys a car back

CHECK THE BREATHER FIRST

Waste of time working on that engine, buy a used lump

Buy an engine from a scrapper!!

I bought a Picanto when they first came out. Worst car I ever owned. Seat adjuster broke. Teeth on handbrake ratchet snapped. 7 (yes 7) clutch cables snapped. Blew sidelight bulbs monthly. Final problem was intermittent throttle control fault, symptoms being that you could pull out of a junction and then it just went into tick-over. Kia just kept saying it was covered by the warranty so I should put up with it. It was dangerous. Eventually got them to take it back by stopping payments on the HP.

DISASTER but its lucky we got decent people like you who stick by there guns WELL DONE , regards