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She said Mike was scary and intimidating bc she knew he was gonna point out the fact she’s making all the money😂

Only reason she'd be that scared and terrified is because she knows he's gonna find out anything and everything. It's her guilty conscience knowing she isn't doing well and still getting paid for it.

The sales lady is useless

I was watching a tree service at my neighbors last summer in Louisiana. One of them threw up mid job, immediately lit a cigarette and went back to work.

"Ive bought and sold businesses". Yea right. Reminds me of a bartender.

Hes a good dude. I hope he makes his dreams come true!

She seems like a narcissist. Definitely has to go.

The sale lady took advantage of the guys kind heart to offer her a job and commissions. As soon as she got word Mike was coming, She knew she was getting canned. Glad he sees she was a bad investment. Hopefully he can keep his mind set positive and push through the bump in the road.

This is crazy. We have a lady at our dealership that gets all of the online leads. If we as the salesman do all of the work, she demands 50% of the pay. Absolute bullshit.

Thats insane. The so called sales lady was taking most of the money

In any service business, you don't send a sales person out to bid a job, especially if they aren't experienced in the business you're running. You send someone out to see what needs to be done, what condition the area is in, and all the variables, take pictures and measurements and then go back tot he office and work out the time needed, equipment needed and cost to do the job. Then you call or go back with the estimate and the contract. Once the contract is signed, you have the job. This isn't selling girl scout cookies.. If they don't have a formula to give her, or make her go out, take pics, measurements, etc and go back to the office to work out the numbers, then she will forever under price their work.

"Best boss ever", Yep he pays me to do nothing, score!

Lady reminds me of employees who BS about their experience, talk all this game and have little to no skills. If she was getting 6% topline and has all these connections and loves and wants the company to grow so bad, why not reach out to all her 'connections' she has to sell more ?

Dudes.. this episode was epic.. he low-key is a pretty good boss in the sense that he went above and beyond in showing her that she was a problem lmao.

'Wheelie' good intro 😎 EDIT: She shows up just to try convince Mike that she needs more money while the business is dying. Incredible selfishness.

Bro stressed and is on his last leg I see it in his eyes

That sales lady should be gone... Thats sad she is just padding herself on the back.

Boy this better than A&E

Mike, I normally think you are spot on in your advice. However, you didn't even mention the biggest cash cow in tree work which is INSURANCE jobs. Go to all your local agents and drop off business cards. Buy them doughnuts or lunch once in awhile. Your CAC decreases and your profit margains sky rocket because customers dont nickel and dime you over price. Ask me how I know....

Great turnaround video! Keep them coming. More like this one...

Fire her! She either has it or don't

10:07 she is scared that Mike is gonna tell him to fire her cause know what time it is.

I like how Mike found a middle ground with the sales lady

Yes!!!! I’m addicted, and you came through with the supply. Love your work Mike!

Huge fan of the intros to these. I can’t even pop a wheelie on my mower ha ha ha ha ha ha

I can tell mikes a fellow Washingtonian. Pouring rain and doesn’t bother him a bit 😂

She wouldn't be so worried about Mike if she was competent and doing her job correctly. If she's been in sales all her life, she should be a whole lot better. Just because someone has been doing something a long time doesn't mean they are good at what they do.

Another Mike Andes Video 💪🏽👏🏽

lol sales lady got to go. Just saying

The sales lady is your typical salesperson. They speak highly of themselves their resume talk about how they have a large network of people but don't bring those networks to the company.

Fire her. She didn’t want to be in the video because her bs was going to be called.

The editing and storytelling in this video is superb 👍👍

I enjoyed watching this video! I own a boutique tree care company in Tulsa, and we are in our fourth year. I will say, I do not have anything figured out, probably about 60% actually, however, I feel like we’ve done a good job maximizing our potential, and I know every market is different. Some things I might recommend. -We ran a dump trailer for two years, and last year we purchased a new Bandit 15 XP, (I already had a 20 yard chip truck that was pulling the dump trailer with, and was anticipating a future chipper). $86,000 for a chipper seemed like a lot, but we doubled and some days quadrupled what we could get done in a day, especially when coupled with crane use. You can get rid of chips in so many places, and most of the time it’s free. -Slashing dump trailers is way more hazardous than operating a chipper (you’re running a chainsaw towards your legs in a boiling hot box, and there’s a high likelihood of a person fallen out, or injuring a leg getting in and out), especially considering nowadays almost everyone feeds a 15”+ chipper with a mini skid. -100% become an ISA Certified Arborist, and encourage your crew to achieve the same. Buy them the books, give them big bonuses for passing their certification! You need any professional credential you can get, and that paves way to become a BCMA, which very few have in most local markets. -Your crew looks a little heavy for your gross income. If you can hit the 600K range, then that crew size might be OK, but you should be able to achieve $130-160k+ per crew member annually in the South/Midwest. Lean and mean is the name of the game, and I’m sure a lot of these people you care about and are like family, but to optimize you need to cut off the fat. -I don’t believe there’s any need for a salesman within the tree industry until you’re hitting a consistent 750K or more a year. You will be the best sales person! There’s many ways to fry a cat, 😂 in my company, we work roughly four 10’s (7:30-5:00), and I bid every Monday. My crew enjoys having a three day weekend, so we go hard four days a week, and they enjoy their life for three. -Don’t focus too much on closing percentage, focus on net profit. We close about 30% of our jobs, but we are around 40-50% profit, however, we have focused hard on credentials and educating ourselves constantly to become authorities in our local industry. We tried to only book out two weeks, but with profitable work that fits our equipment and crew size. -Figure out what part of tree care or removal you do best in, and focus 75% on that. We bang out massive removals several times a month, but our big money makers are actually higher end pruning.

Great Video Mike! These Videos provide so much value NEVER STOP!

Cool to see New Orleans on here , I’m bout an hour away in Mississippi

This guy is very likeable and him and guys seem like hard workers too. He actually is quite aware of his numbers. I think once some of his business financials gets tightened up he will succeed. Consolidation of his finances with one lender with a clear payment might also help. Mike you’re the man.

Good job Cody Keep up the good work man !

Found this channel by mistake was looking for Mike Rowe. I subscribed and glad, I found it. Good content.

One thing I see a lot of these small business Owners do is they are answering the phone all the time, whether they are on a job or in their vehicle or after hours when they are with their family. Why not hire a person during the day to answer the phone part time and to manage the calls? As the owner you should have a simple script the person follows and their main focus should be customer service and processing the calls with some sort of priority so you can be notified of emergencies and also set a block of your time aside to just work on possible bids. There are a lot of People claiming Social Security at 62 that can still work under 20 hours a week part time.

Whoever did the color grading is a legend 🫡

Love Mikes perspective!!

CJ should be foreman or salesman.

What is the biggest change that needs to happen to turnaround Trinity Tree Service? Comment below!

If I was ever in this business I would always be the person to do sales cause you know what makes you money and saves money and don’t have to pay an additional person to half ass it

Good video Mike! I really should send in my submission video 😅

He realized towards the ends she wasn’t gonna stop until he stroked her ego😂

Never pay commissions on the gross, it incentivizes the sales people to underbid. Pay on the profit. When they write out that bid, and they add 30% for the business, then add their % to the final.

The harder you work, the more money you make. That definitely isn't a UNION slogan.

Fire her!!!

Sales lady no good

Cody is a class act. He knows the business he just needs to be the business. I wish him the best moving forward.

You handled that with absolute class

Great video Mike your knowledge you share is amazing .The owner Cody is a good hearted man and cares about his crew from what i see in this video.I wish i could have had a boss like him . I've been in the tree business for 28 years working for various companies here in San Diego CA .Mostly as a Forman/groundman /production manger I even had my own tree service for 2 years but its a lot of work being a single dad and running a company i was working to much and not being there for my kids I couldn't find a balance . I was curious on the way the branches were being loaded up and had a few questions first one is why no chipper you can dump wood chips almost anywhere free and cut up wood to fireplace size then theres no dump fees ?second one is why did they load up branches in a bobcat to be token to trailer witch is a few feet away seems like it would be faster and cheaper just to throw straight in trailer seems like your moving the same branches more then you have too ? PS (I WAS Worried FOR CJ WHEN HE WAS USING CHAINSAW IN BACK OF TRAILER HE NEEDS SOME TRAINING ON HOW TO PROPERLY USE A CHAINSAW FROM WHAT I SAW IM NOT TRYING TO KNOCK HIM HE SEEMS LIKE A GOOD DUDE I JUST DONT WANT HIM TO GET HURT ) And my last question is what was the guy blowing in the grass?would't it be faster just to rake it up

Mike, you are the GOAT Sir!!!!!

Ill wouldnt put a woman in charge of nothing but customer service

My experience if someone has to say " I have people." Don't have people!

Very nice humble guy, easy for people to take advantage of.. Also under that nice reminder there is a dangerous amount of stress and pressure building up. It's just like a volcano when bad economic cycle comes it will easily blow up... Hope he reduce his experiences

She knew it was coming. That's why she's so scared and kissing ass.

Get a certified Arborist for sales

Simply say sorry we can’t afford to have you we have to let you go

congrads on the turn around, followed sound advice pays dividends.

Good to see you down here in Gods Country Mike ....welcome to Louisiana

I feel she on something.

She talks in circles a lot… geesh

She guilty of something for sure

A woman will always take it personal and will always argue about it.

Man i do the same work as these guys do. Just me myself and I. They have to many employees. Writting from canada. 150-250 average hieght. 1 man to 3 man crew. Chipper, dump truck, climber . Been in buisness longer than i want so its possible

He knew he needed to fire her lol

I feel exactly where this guy is at. Different industry though. We were killing it at the beginning of the year then after February we have slowed down tremendously. We went from 7 employees to 2 time being one of them. I don’t even pay myself lots of times. Mentally it takes a toll which moves into physically. Stress just takes over. Thank God it seems to be picking back up now but the last few months have been trying the amount of debt I have had to do to just stay afloat is going to be hard to pay off. But just got to keep pushing.

6:45 in says it all. We can’t take breaks or a lunch! Get out of here, work harder and get paid more.

She needs to go. Your lively hood and business is what matters.

The one hard part about an open book business model is the rare employees that are actually driven enough to care, and can move the needle in your business will take all that value and trust given to them (with no risk) to take and start their own business.

Eres el mejor!!!!

He hired the wrong person for sales what a joke shes straight robbing this guy send her packing

she juts put mike in the gordon rams category lol

This sales lady is an expert. At looking out for herself and her own pocket.

This turned into reality tv. Camera work reminds me of those towing shows or cheaters or something haha

Sales lady is the issue here. She's not closing any any leads and taking 25% of the revenue! I own 3 businesses. and if my sales rep wasn't doing their job they'd be gone immediately! she keeps saying she has all this experience i call BS!

here in La we are a little to nice to employees

I worked for a company that hired a sales lady ... so she would be responsible for the proposals but she knew nothing about construction so they had me write the estimates and when i found out she was getting commission off my work ... i told them i either get half the commission or she can do her job. I ended up leaving the company for a much better postion.

oh so this is like Bar Rescue but with lawncare companies. NICE!

sometimes there is that one person that is sinking the ship weather they know it or not! She has to go!

all salesman are the same, fuckin useless. worried about commission with zero knowledge of what they are selling.

Great video God bless

Did you charge $1,400 an hour for the consultation or did I misread the closed caption text?

Shes definitely not worth it

He made a mistake by offering her a modified role. She is bad and unessisary for the company. He should have juat told her that her role is cut.

Hire a virtual assistant.

Do you wanna let one person go, or have to end up letting everyone go.

If she had all of those contacts, why wasn't she contacting them to bring in the sales? Why would she not have leverage that earlier

Sounds like this sales lady is a DEI hire... Didn't Earn It.

Clarification: she's working for more contractors.

if he hired someone to run the business operations day-to-day so that he could do the selling and didn’t have to pay ridiculous salary to the sales lady. I’m sure he would make some money

Seems like a case of biting off more than you can chew and not having a strong foundation from which to grow.

He's buying equipment to make his men safer, maybe he could of went for 2 year old I don't know But the main thing is he's paying a sales rep a weekly salary, their fuel, and a percentage and she doesn't bring in the work needed to pay for her or the company she is putting her co workers and bosses families at risk with the debt that the company is taking for under bidding on projects with less money coming in putting stress on every one when there up tress with chainsaws. She's scared of millionaires but claims her and her father where entrepreneurs

She dipping hand in cookie jar for sure lol

CJ left.. rip

wow this is juicy and im getting educated😂😂

Sales commission on top line revenue? What a screw up. Pay your sales person a flat rate commission on the basline of the job, like $100 per tree then 40% on the amount above the cost. They will correct their estimating real quick and increase your margins double digits by the end of the month. They don't get paid the commission if they underbid.