A refund for botched job doesn’t seem rude and demanding?! So happy you’re back, love you Marie!💛

you definitely did the right thing by speaking your mind and telling him that you aren’t satisfied with your hair i mean you had every right to complain and i’m proud of you that you had the courage to do it. i’m so sorry by the way he treated you, you definitely do not deserve it at all. he was just really bad at taking criticism and that had nothing to do with you at all. he should have handled it more professional. i’m so proud of how far you’ve came already ❤

I’m so happy your back Marie!!!! KZfaq isn’t the same without you gone ❤

No need to be sorry about having a bad day poppet xx. You're human and still going through your own journey and bumps happen, I think you're soooo brave for showing this and I thank you for that. Head up possum, shoulders back and one foot in front of the other ❤

I dropped everything to watch thisssss!!! ❤ Love you Marie. We all get bad days, glad to see you bless my screen 🥰🥰

The way you handled this low day just shows much stronger you are ❤

Marie I'm so incredibly proud of you and how far you've come. I used to watch your videos religiously when I was in the depths of my BPD and didn't have many people to relate to in my personal life. I don't really watch KZfaq anymore and have spent the last year and a half healing myself and starting my own self improvement journey, it's so amazing to watch one of your videos for the first time in so long and see how far you have come too!! ❤️ Keep on smashing it x

Aw when you were crying all I wanted to do was give you a hug. Never apologise for crying. It sounded like the person was awful and no one deserves to be treated that way. Sending you good, happy and positive thoughts ❤❤

Hi Marie I felt so sad and low today and spent whole day crying and the first time I smiled was watching this video and hearing your beautiful voice. You've made me feel so much better today I can't thank you enough for being such a strong and brave person I honestly love you 🥰🥰🥰💖💖💖💖

I’ve been watching you since the start, the most important thing is your safe, your strong and your mental health is on point. Don’t let the little things ruin the big things. You say there’s nothing you can do about it.. well there is, prioritise your mental health and happiness first. Be mindful, be in the moment and if you need help, you know what to do. You just need to ask

i love you so much!!! so happy you are back!

you are so incredibly strong marie, take each day as it comes, stay safe x

so so proud of you for how you handled this day ❤❤

So happy you're back Marie!! I've been watching for years, we're the same age and have had similar mental health journeys! You're slaying

I had this happen with my hair the exact same paid a fortune you don’t sound rude at all the fact they humiliated you after doing a bad job is on them!!!! You should speak out if you feel comfortable incase it happens to someone else sending loveee xxx

Luv ya, fellow pisces 😌♓ also seeing u cry made me want to cry too, you are so strong xx

love love love ur videos💗

HIII I love your videos so much you make me happy!!

been watching you since 2017 and i feel like we've really gotten through some stuff. Thank you marie

Good days and bad days, that little devil will pop up sometimes, but you will win that war, i believe that, nice vlog.

I miss you so much, I'm so sad 😢

Ouch what happened to your hand?!

The hairdresser should have at least offered a partial refund. Good to see you're managing bad days healthily now though 💜

We love you. You are amazing ❤

Ah Marie I love you. Inspiration and lovely down to earth girl. Your make up and that forward roll 😅😂

Could you do an update on your meds and recovery process like things you did or didn’t do to get to where you are now? Thank you for the updates and wish you well ❤

missed you so much!!!!!!

I have a very hard time asking for refund or saying I'm not satisfied with a service because I'm afraid of the reactions I would get, just like the one you got. But seeing you going through a situation like this and sharing your vulnerability helped me so much. I felt comfortable seeing that there are other people going through similar situations and I'm not alone. It's completely normal to have ups and downs since we are human beings and our emotions are not linear. Thank you for sharing this with us. As for the awful service you got; I would recommend leaving a bad review and/or you could go there with someone by your side for emotional support and talk to someone who is actually a decent human being. You have every right to ask for a refund and they need to apologize for the poor service and reactions. I hope you'll have a wonderful day.

4:25 😂😂😂😂 love it❤️

could the hair dye have effected the extensions? that sucks sm though

deep breaths my love 🤍 I have the pink iphone too how lush is it with bpd everyday is trial and error but your doing so well x

Half way through, dont know if you have already found a way on your own by now, but for me I keep all my photos on Google photos, I have them all backed up and saved from age 16 (I'm 23 now for reference) changed phones many times throughout those years and they never upload to my new phone itself but they are there if I ever want to look back at them for memories i can just log in to my Google photos account. Hope this helps even just for the future xx

Drop the name of the hairdresser shop, it's not fair at all the situation and you should never let people talk down to you, stand up for yourself and always keep your head high 💪🏻💓

How rude of him, everyone would feel the same. I wear extensions because of my hair loss issues and it’s not ok for extensions to be like that and when I don’t have my hair in I stress so much. Xx

I got a perm done earlier this year and was looking for like... Julia Roberts Pretty Woman sort of vibes, Natasha Lyonne, early SJP in Sex and the City that sort of thing. I had shown the woman pictures and everything, she knew I never had a perm before and said she had been doing them for 20 years so I trusted her. Ended up with 3c spiral curls, and contrary to Legally Blonde perms don't just wash out, I tried! She also blunt cut my hair while it was still straight so it looked really intense. I ended up crying for ages, and vented to my mum and she rang the salon the next day (I know lol, not very skilful of me to have my mum do it) and the stylist told her that if she hadn't done that the perm would have come out in 2-3 months which isn't good value and what I wanted was only achievable with tong curling (not true 🙃). Why not say all this to me before doing it and giving me something I don't want?? So violating. She's lucky it was my mum speaking to her and not me because that made me so fucked off to hear, like how dare she take away choices from me about my own body??? Anyway, the main hairdresser there who is my usual hairdresser cut my hair for free into a more flattering shape but the only way to fix it would have been chemical straightening which was the same amount I just had paid for the perm and further damage to my hair. You're so brave for confronting that stylist yourself and for regulating yourself after it didn't go according to plan ❤ also 6 months later and my perm has relaxed a fair bit and I got it cut into a bob which looks a lot cuter and is easier to straighten. But never again lmao.

It's called "sods law" 😂

Enjoyed this, and proud how you managed that tough day. Did you get the refund? Also your lips look lush!

That's foul marie , make sure to tell everyone you know what happened. He's gonna lose customers. You have thousands of people who love you. Do t be afraid to play dirty cause everyone else does.

You are so amazing! I wish we could be friends! I know we would have a blast🙃!! Your hair is gorgeous btw, just like you!! What do you use to grow it?! All my meds make mine so thin and it makes me more depressed!! Can I plz ask what products you use, or supplements perhaps?! Thank uuuu

Did you get your refund? Is there someone that can help you get it? I love seeing how much you have progressed it's so beautiful and I am so so happy for you! You really are the best person for the job you are in cause you are like that light people need in crisis 💙 never stop taking care of yourself because this world needs more of you !

Marie, I had a similar situation (with my hair color though). You feeling humiliated (i get it) is probably them feeling „humiliated“ in their work pride or sth and projecting it onto you. You had the FULL RIGHT to demand for a refund - and it should be their DUTY to acknowledge THEIR mistake/incompetence (which is really hard for quite a few people😅🤪). You deserved the refund of course. I hope you can sort it out how you like it soon - you look amazing anyways 🥰

I think the extensions can be damaged because of the hair dye? 😢don’t mean to be rude tho but it sucks yeah 😞😞😞😞

Name and shame that hairdresser or go to the manager honestly, sorry they were so rude to you! Extensions definitely haven't been done right if they're coming out a bit after 1st wash and you deserve better especially for the price.

I really hope you got a refund! What a horrible place!

You don't need to feel sorry Marie they didn't do a good job with it and you should get a refund for the bad job they did on it. I really hope you got your refund