Actually the bad valve can give that problem , and if the tube is not adjusted correctly. So keep the valve

I replaced the water valve when I dealt with this issue but it did not solve the problem. What are your thoughts on what else could it be? The person in the video definitely did not resolve the cause of this problem, only the symptom.

Dima T Yes I agree. Do you know what would cause this to keep happening?

​@dimat3164 As others have mentioned, the fill cup needs to be level/pointed towards the ice maker. I've ziptied them in the past make sure the fill tube is flush with the cheap plastic cup.

@@skyflyr1015 probably has a lot of pets. That's what I'm thinking is going on with mine. Dust clogged up my ac and hot water heater this summer, not crazy to think it may get into the freezer somehow with hair and dander in the air 24/7

So, cleaning the tubing will solve it?

Yea, doesnt solve issue.. ive replaced the line itself and the solenoid/ valve completely and still happens.. besides dust in the tube?? That shoots water through it? Moss doesnt grow on a rolling rock.. now shit will build up in the pipes but like i said ive changed out everything and it still freezes up. I think that theres water thats sitting in the tube where it should be draining back some how but no idea how to achieve this without putting a relief hole in the system which is impracticable as it would leak out water when the machine trys to fill the maker.. but it needs some sort of syphon to pull the water back those 8 or 9 inches the water is in the fill pipe inside the fridge..

@@fish0741 Actually, you are a COMPLETE idiot! I took the time to watch this video, and made a positive comment to the "poster"! It actually is a good way to thaw the device to remove for further diagnosis. However, it did not repair my device, and I should have followed up on my fix... Mine was in the timer mech. One of the gears were stripped which caused the ice-over in the ice-maker. 50¢ part, and haven't had a problem since I commented "great video". The solenoid valve you are referring to, is the water supply, usually at the bottom of the fridge where the water connection is! Which could also be a problem!? Bottom line! Don't hate on someone's post, because the vid did not "fix" your "particular" issue/problem, and you don't have any common/technical sense to fix things yourself! Yes, YOU should call a professional, and get professionally screwed out of your money! Or maybe, you try to do this for a living, and are hard pressed to screw someone over?🤷🏼‍♂️

@@johncoffey8645 I'm a Service Tech with over 30 yrs. Exp. Sorry i was just stating facts to help people avoid the problem from happening again. The valve is the single most common problem for that type of issue, 98% valve 2% Ice maker. You must live in a State where getting ripped off is common. Been in Bus. for over 30 yrs. You don't stay in Bus. that long if your ripping people off. Good Luck

@@fish0741 generally speaking, most businesses are corrupt. That's the reason I opened my own automotive shop. Can't stand to see anyone ripped off. After 25trs, I've became a mechanic across the board. Not just automobiles.

No, actually. I didn't! I probably should have...? But no, it seemed to work just fine.

Not often. It's only happened to me once--been repaired for about a year now and still working.

Yes... find the water shut off. May be in your basement, through a wall, somewhere -- there should be a way to shut off the tiny pipe (usually clear plastic, about 1/4" diameter) that feeds the fridge. This will stop the water feeding into your fridge. If you can't find it, it's definitely worth calling a plumber. Don't let water keep leaking--it'll ruin stuff quick.

Ice makers haven't changed much, so if there is no on/off switch (like my 12 yr Frigidaire Gallery has), there's always a wire arm that if flipped up, turns the ice maker off. Down position is on. Hope you found your water supply valve. For future people, just follow the the water tube that attaches usually at the back and bottom of your fridge. If the fridge is near your sink, it likely feeds through the back of some cupboards and is sourced under your sink. Some fridges have the little tap and the feed right at the back of your fridge coming from the floor. If you see your tube feeding into the floor and can't find the tap in those two most likely places, then you need to check the roof of your basement and find where it feeds into the ceiling, and the tap would be there.

I wondered that too. We have the same problem.

A heat gun blows very hot air. If you aren't extremely careful not to point it at the same piece of plastic too long, the plastic can get too hot, causing it to warp. Ask me how I know.

i had the same question for the same issue. following

Hmm... In my case I believe I tracked the problem to fully formed ice cubes stacking up at the back of the freezer -- above and to the rear of the ice 'bin'. How did they get there? Well, I'm pretty sure it was caused by a certain user (*ahem* my wife *ahem*) circumnavigating the ice dispenser on the front of the freezer and instead opening the freezer door and scooping up ice directly out of the bin. This scooping saves time (the dispenser takes 15 seconds to 'fill' a cup?) but has the effect of pushing ice backwards toward the rear of the freezer and out the top of the bin. First it was one or two pieces of ice, then three and four and they start to melt and congeal over time and clog the ice maker just above them. That's what happened to me -- I talked to my wife and it hasn't been a problem since. Where does that leave you? Well, I'm not sure I guess... it might be that water is 'dripping' where it shouldn't be and contributing to an ice build up. Or maybe your ice isn't being ejected properly into the tray. Or your automatic 'shut off' mechanism isn't working, so it keeps making ice when it should be resting. Next time you that it out and have it all clean, I'd check in on the machine at regular intervals (once a day?) to see what's happening. The very first instance of something odd is probably snowballing into a total freeze-over, so it's all about tracking that first instance. Good luck!

The signal to heat the formed ice in the mold and eject it should come from the program built into the icemaker itself. The fridge just supplies power and a cold house for the unit. Beyond that, I don't know. Is it possible you're overdue to change your filter or running your fridge w/out one. I don't ice up like this so far, but my ice forms then won't eject on its own. Other videos that show to eject w/ a blow dryer (which works quickly so the unit ejects the ice) say that a filter change usually has it working well again.

Same here on my stupid GE side by side, did you ever fix it, defrosting is fine, but why is it happening in the first place.

Did this solve the problem?

Right?

Reply

I think I mentioned this in another comment, but I'm pretty sure for me the cause was someone (ahem -wife- ahem) opening the freezer door and scooping ice directly out of the ice bin into a cup. No problem, except multiply by 100 refills of scooping and it tends to push a few stray ice cubes toward the back of the freezer, up over the lip of the ice "bin" and onto the ice making machinery itself, where it gradually adheres to the "machinery," growing a thicker and thicker layer until it has to be totally cleaned with the method I show. Ever since, I've been vigilant to remove those stray back ice pieces, and it's worked wonders. No more freezing over, and it's been years now. TL;DR: Keep the "machinery" at the back of the freezer (behind the ice bin) free of stray or escaped ice cubes.

@@fix-itworks4179 Do you know of any other reasons why the water freezes up right at the outlet where the water would run down into the ice maker? The reason you gave for why it freezes up in the first place is not the problem I have. There's a different reason why mine is freezing up. Any ideas? Thanks in advance.

Hmm... In my case I believe I tracked the problem to fully formed ice cubes stacking up at the back of the freezer -- above and to the rear of the ice 'bin'. How did they get there? Well, I'm pretty sure it was caused by a certain user (*ahem* my wife *ahem*) circumnavigating the ice dispenser on the front of the freezer and instead opening the freezer door and scooping up ice directly out of the bin. This scooping saves time (the dispenser takes 15 seconds to 'fill' a cup?) but has the effect of pushing ice backwards toward the rear of the freezer and out the top of the bin. First it was one or two pieces of ice, then three and four and they start to melt and congeal over time and clog the ice maker just above them. That's what happened to me -- I talked to my wife and it hasn't been a problem since. Where does that leave you? Well, I'm not sure I guess... it might be that water is 'dripping' where it shouldn't be and contributing to an ice build up. Or maybe your ice isn't being ejected properly into the tray. Or your automatic 'shut off' mechanism isn't working, so it keeps making ice when it should be resting. Next time you that it out and have it all clean, I'd check in on the machine at regular intervals (once a day?) to see what's happening. The very first instance of something odd is probably snowballing into a total freeze-over, so it's all about tracking that first instance. Good luck!

@@fix-itworks4179 why would ice cubes collecting in the back have anything to do with a the water tube freezing?

@@ohmusicsweetmusic I had that problem, yet not all freezers would. The ice, caught on the shelf below the fill tube may make the water freeze a little when filling...too much and it will freeze over.

Because warm air is getting in through the back of the ice fill tube, the crimp clamp is commonly not clamped on tight enough; also another culprit, the water inlet valve- can malfunction and call for water when it's not supposed to aka weeping inlet valve. To try to narrow down the possible causes you could temporarily disable the water supply at the wall/ turn the ice maker off for at least a week or two and plug the fill chute with putty (temp not permanent putty) to see if it comes back.

@@ydnar71 I'm confused, why would warm air cause the water tube or outlet spout leading down to the ice maker freeze? I appreciate your help. I'm getting close to solving this!

That's exactly my problem. The ice is fine but the water is leaking onto the ice making it become solid.

Design flaw from what I've read. You'd need to modify it so that it doesn't happen again but it is the manufacturer's job.

zx xss a. b'@ c zdx 3AM c4'' ' '

Exactly

You'll need to observer the freezer in action--see if it's dripping somewhere it's not supposed to be. May be a leaking hose or something that's causing things to freeze up again. Get it thawed, back up and running, then place paper towels in sections to observe where drips are happening by letting it run for a few hours.

Mine does this whenever I turn it on after not using it for at least 24 hours.

Mine too

There shoul;d be an adjustment on the ice maker tray to adjust output. Make sure all your gaskets and line inputs , where the water comes in, are sealed tight. It could be the auto-defrost timer , usually in the bottom of the unit.

replace your water inlet valve, but if its the kind that is in "the water inlet case assembly" in the freshfood section of the fridge, be prepared to spend like 2 hours replacing that one component. Usually they are located on the back of the fridge and easily accessible but Samsung has to be "innovative"...

Shut the fuck up

@@funkieee Whoa dude, you okay?? I agree, this seems like treating the symptoms, not the disease.

He's not a professional, but it worked.

@@saintejeannedarc9460 I agree!