Importance of getting patient to schedule their next appointment

  Рет қаралды 30,768

Front Office Rocks Laura Nelson

Front Office Rocks Laura Nelson

8 жыл бұрын

As an employee of a dental office, it is vital that you understand the importance behind why you need to get the patients to schedule their next appointment before they leave your office.

Пікірлер: 9
@sueheyri89
@sueheyri89 6 жыл бұрын
That is the key! Passive aggressive attitude needed for the front desk / management position
@fancycmoli
@fancycmoli 8 жыл бұрын
You're awesome! Thank you for the tips!
@misceceiliafang
@misceceiliafang 4 жыл бұрын
Thank you for sharing your ideas, they are all very true and straight to the point! Please share more on dental or medical office etiquettes . (:
@jeanniesmall8520
@jeanniesmall8520 4 жыл бұрын
Love what you are doing
@lisalamb7128
@lisalamb7128 6 жыл бұрын
Hi Laura, I was watching another video and you showed the wrong way to handle the situation but did not show the correct way. It was the one where the patient forgot their credit cards and wallet. Also, the comments are suspended. It's too bad because other professionals can share ideas and what they have done to resolve an issues. I just found your channel and will enjoy watching the rest of the videos. Perhaps you will consider having a comment section if you are still posting on KZfaq.
@LauraHatchFrontOfficeRocks
@LauraHatchFrontOfficeRocks 6 жыл бұрын
Hi Lisa, Thanks for bringing this to my attention! The comments section had to, at one point, be turned off for that particular video. I completely agree with you that it is a great way for us to share ideas! Thanks again Lisa:-)
@swissb64
@swissb64 5 жыл бұрын
Excellent advise for newcomers to dental front office. Will be looking into your Front Office Rocks program. Thank you!
@vpcreationsunlimited
@vpcreationsunlimited 5 жыл бұрын
Hello Laura, I am in a medical office and thanks for your advice.
@jeanniesmall8520
@jeanniesmall8520 4 жыл бұрын
Who does your eyebrows?
Hiring is not always easy... we understand that at Dentalpost.net and Front Office Rocks
3:21
Front Office Rocks Laura Nelson
Рет қаралды 1,9 М.
Importance of Customer Service and How It Affects Dental Practice Profitability
15:34
Front Office Rocks Laura Nelson
Рет қаралды 23 М.
IQ Level: 10000
00:10
Younes Zarou
Рет қаралды 12 МЛН
Doing This Instead Of Studying.. 😳
00:12
Jojo Sim
Рет қаралды 26 МЛН
Получилось у Миланы?😂
00:13
ХАБИБ
Рет қаралды 6 МЛН
How to handle late patients in the dental office
8:15
Front Office Rocks Laura Nelson
Рет қаралды 10 М.
Schedule a New Patient
3:33
Allied Health
Рет қаралды 15 М.
Block Scheduling for Productivity,  Profitability, and Stress Control
5:13
Front Office Rocks Laura Nelson
Рет қаралды 27 М.
Using Teach Back Method: Scheduling an Appointment
3:24
Health Literacy
Рет қаралды 12 М.
How to present dental treatment plans and why this presentation is so important!
6:26
Front Office Rocks Laura Nelson
Рет қаралды 44 М.
Dental Phone Training - 9 Essential Elements of an Amazing Greeting
29:18
All-Star Dental Academy
Рет қаралды 3,6 М.
Confirm appointments for your dental practice, with purpose!
5:35
Front Office Rocks Laura Nelson
Рет қаралды 14 М.
Need to Know Dental Insurance Terms, Claim & EOB, Pre Determinations, Percentages for Billers
9:36
Common Dental Procedures
10:47
Bill-Becky Gerber
Рет қаралды 147 М.
Receptionist Basics For Every Phone Call
13:11
Front Office Rocks Laura Nelson
Рет қаралды 27 М.
IQ Level: 10000
00:10
Younes Zarou
Рет қаралды 12 МЛН