This video was before Sears and Kmart merged. Also before Sears even had ties with Eddy Lambert. Back when Sears was fully stocked, and had a lot of customers. Fast Eddy ran all the customers away, and ended up with poorly stocked stores. I remember Sears as an employee who worked for them from 1998 through 2006. I left after the merger, and policies were changing to more like Kmart policies. They asked me to go from working in one location to three. One of the locations was 40 miles away. After I left, many of my co workers also left. Some of us are still working together today for another retailer. Also, after I left, people were telling me they had cut their commission pay in electronics, and appliances. This was one of the first moves made by Eddy Lambert to try and cut expenses at Sears. The move backfired when the seasoned, and experienced sales associates found better paying jobs elsewhere, and quit. Sears replaced those who left with inexperienced sales help, and their sales declined. They also started to face fierce competition for appliance sales from The Home Depot, Lowes, and Best Buy. By replacing those with experience in appliance sales with inexperienced sales associates did not help either.

I worked at Sears from 2007-2016, quitting just after my 9 year anniversary. When I first joined I was so enthusiastic. I sold TVs and then appliances. The money was pretty good for a college job. As the years went on, though, the stores began to fall apart and hours were slashed. The chairman, Eddie Lampert, really bled the company of everything he could. They *always* prioritized paying out dividends to shareholders over investing in the company. Guess who the largest investor was? Yes, Lampert's investment company. My last role was hardlines manager. I worked 80 hour weeks because I was given so few hours to staff my departments. I will never forgive Lampert and his ilk for destroying an American icon.

Department stores pre 2000 really did try to serve the customer & the customer was "always right." (worked for Macy's in '84 in college & Sears in '87) Even if the customer was wrong you really tried to come to a solution. Really. I can say both truly tried their best.

This is the best video I’ve seen on KZfaq. Instant memories for me working in electronics at Sears starting in 1999. It was the best retailer that ever existed. Thank you so much for sharing this!

I am going to really miss this store! The Sears in my town used to have an incredible selection of hats!

Ironically, 2001 was the first time my family ever went to Sears. Looks just the way I remember it. Even the 80's music playing in the background is on point.

This channel is something I never thought I needed.🤣🤣🤣 miss the days of going to the department stores and walk around until something catches your eye.

I'm always in awe of people that had the foresight (watching it 20+ years later), courage (everyone looks at you weird) and money (video cameras were expensive) to just go and record a normal trip to the mall. How valuable it is now to our society and heritage and it's not replaceable.

I really miss sears

I was a cashier for sears from 2013-2016 and I can’t believe the cash registers in this video are still using the same software from when I was a cashier. The software updated in 2015 to a more modern look

These would be fond memories later on. Sears come on pull through and get out of it and adapt to the new retail environment

One thing I liked about the bricks and mortar of Sears was they sometimes invested in building long term, that fit the city and unlike fast food or Speedway tear down a building and rebuild in the same spot because it was an old model.

Back when stores put CDs on their speakers and not compressed KZfaq videos.

Love Sears

wow! i remember Sears!

2:00 bro just buy the mindisc recorder, it's the future !

Why the display tv keeps changing the inputs?

even by this time sears was in decline.

I think I spent less time buying my car than these people did paying for their stuff at Sears.

Does anyone know the make and model of the POS register in the video?

HOW DID YOU GET THESE VIDEOS?

7:52 James’ whistle

Where was this Sears?

Is this before 9/11?

which mall was this at?

A new born baby will be 22 years old 😭😭