Thank you for consistently creating these useful content
@thecustomersuccessproject2 жыл бұрын
Thank you!
@AleciaLott Жыл бұрын
I’ve been binging your videos!! Thank you so much for this content. Can you tell us if there’s a difference between customer success and customer onboarding? The teaching aspect is most attractive to me. 😊 Please keep more content coming!! ❤
@victorbolu2 жыл бұрын
Thank you!
@RahulSinha-to8rh Жыл бұрын
What are the questions to be asked for Customer Success Manager in an Interview? If changing industry from Software to Construction but title is same then what will be the interview questions?
@TheotisJames11 ай бұрын
What's the difference between an AM and CSM?
@wendywesleylouis2 жыл бұрын
Is it possible to become a customer success manager after working in customer service for a year?
@thecustomersuccessproject2 жыл бұрын
It depends on your job search strategy but yes
@MrCanscorleo2152 жыл бұрын
I was able to use my call center skills to land a CSA job with Well Fargo. I was cautious to mention quotas and call times requirements, but I did stress individual situations where the CUSTOMER was the focal point.
@wendywesleylouis2 жыл бұрын
@@MrCanscorleo215 Hi Chris, thanks for your response here. I'm currently struggling to transition from Customer Support to customer success. I am finding it hard to even score an interview for the CS jobs that I apply for. I usually try to apply junior CS roles. Do you have any other tips for me here? Anything that could help with interviews?